About - Xineron FASTRAX III Instruction Manual

• Update Server: Carry out the upgrade by importing an upgrade file and pressing the Upgrade
button. During the upgrade, do not turn off the power of the network camera. And try an access
again after waiting five minutes or longer.
• Backup: Save a setting value that users enter to the network camera, to a user PC.
• Restore: Import and apply a setting value saved to a user PC.
Note: Backup and Restore can only be used on the same unit running the same firmware. This
feature is not intended for multi-configurations or for firmware upgrades.
7) Support
The support page provides valuable information on troubleshooting and contact information, should
you require technical assistance.
• Logs: The network camera support system log information. Click the System Log button to get the
log data.
• Update Server:
- Server Report: Click the Server Report button to get the important information about the server's
status and should always be included when requesting support.
- Parameter List – Click the Parameter List button to see the unit's parameters and their current
settings.

4.5.6 About

The following website will provide the support information for the network camera information and
operation.