Printer Fails To Print; Printer Makes Unusual Noises - Xerox WorkCentre 3655 User Manual

Printer Fails to Print

Probable Causes
The printer has an error.
The printer is out of paper.
A toner cartridge is empty.
The front door is open.
The power cord is not correctly plugged into
the outlet.
The printer is busy.
The printer cable is disconnected.

Printer Makes Unusual Noises

Probable Causes
There is an obstruction or debris inside the
printer.
The Smart Kit Drum Cartridge is not fully
seated.
Solutions
• To clear the error, follow the onscreen prompts.
• Turn off the printer, then turn it on again. If the error persists,
contact your Xerox representative.
Load paper into the tray.
Replace the empty toner cartridge.
• Ensure that the toner cartridge and Smart Kit drum cartridge are
installed and fully seated.
• Ensure that the door is closed completely.
• Turn off the printer, then turn it on again. If the error persists,
contact your Xerox representative.
Turn off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then turn on the printer. For
details, see Turning the Printer On and Off
persists, contact your Xerox representative.
• A previous print job could be the problem. On your computer,
you can use the printer properties to delete all print jobs in the
print queue.
• Load the paper in the tray.
• At the control panel, touch Job Status. If the print job does not
appear check the Ethernet connection between the printer and
the computer.
• At the control panel, touch Job Status. If the print job does not
appear, check the USB connection between the printer and the
computer. Turn off the printer, then turn it on again.
• At the control panel, touch Job Status. If the print job does not
appear check the Ethernet connection between the printer and
the computer.
• At the control panel, touch Job Status. If the print job does not
appear, check the USB connection between the printer and the
computer. Turn off the printer, then turn it on again.
Solutions
Turn off the printer and remove the obstruction or debris. If you
cannot remove it, contact your Xerox representative.
Remove and reseat the Smart Kit Drum Cartridge.
Xerox® WorkCentre® 3655 Multifunction Printer
Troubleshooting
on page 36. If the error
163
User Guide