Page 1 ® ® Xerox WorkCentre 3655/3655i Multifunction Printer ® ® 2016 Xerox ConnectKey Technology User Guide...
Page 2 © 2016 Xerox Corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, and so on.
Page 3: Table Of Contents
Xerox CentreWare Internet Services ......................26 Finding the IP Address of the Printer ....................... 27 Xerox ConnectKey Apps ..............................28 More Information ................................29 Installation and Setup Installation and Setup Overview ..........................32 Selecting a Location for the Printer .......................... 33 Connecting the Printer..............................
Page 4 Print Driver Help ................................ 71 Windows Printing Options ............................ 72 Macintosh Printing Options ..........................73 Linux Printing Options ............................74 Managing Jobs................................... 75 Managing Jobs at the Control Panel ........................ 75 ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 5 Contents Managing Secure and Held Print Jobs ......................76 ® ® Managing Jobs in Xerox CentreWare Internet Services ..............77 Printing Features ................................78 Printing on Both Sides of the Paper ........................78 Selecting Paper Options for Printing ........................ 79 Printing Multiple Pages to a Single Sheet ......................
Page 6 Sharing a Folder on a Windows Computer ....................145 Sharing a Folder Using Macintosh OS X Version 10.7 and Later ............146 ® ® Adding a Folder as an Address Book Entry Using Xerox CentreWare Internet Services ..146 Sending a Scanned Image to a Destination ....................147 Scanning Images into an Application on a USB Connected Computer ..........
Page 7 Date and Time Are Incorrect ..........................204 Jams ...................................... 205 Locating Paper Jams ............................. 205 Clearing Paper Jams .............................. 206 Minimizing Paper Jams ............................215 Troubleshooting Paper Jams ..........................217 Copy and Scan Problems ............................. 219 ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 8 European Union Lot 4 Imaging Equipment Agreement Environmental Information ....247 Germany ..................................249 Turkey RoHS Regulation ............................250 Regulatory Information for 2.4 GHz Wireless Network Adapter ............250 Copy Regulations ................................251 ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 9 European Union ................................262 Domestic/Household Environment ......................... 262 Professional/Business Environment ........................ 262 Collection and Disposal of Equipment and Batteries ................263 Battery Symbol Note ............................. 263 Battery Removal ..............................263 Other Countries................................264 ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 11: Safety
• Environmental, Health, and Safety Contact Information .................. 18 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. ®...
Page 12: Electrical Safety
The printer causes a circuit breaker, fuse, or other safety device to activate. If any of these conditions occur, do the following: Turn off the printer immediately. Disconnect the power cord from the electrical outlet. Call an authorized service representative. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 13: Power Cord
Emergency Turn Off If any of the following conditions occur, turn off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: • The equipment emits unusual odors or makes unusual noises.
Page 14: Operational Safety
Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Page 15: Printer Supplies
Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 16: Maintenance Safety
• Do not use aerosol cleaners. Clean with a dry lint-free cloth only. • Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. ® ® Xerox...
Page 17: Printer Symbols
Do not touch the part or area of the printer. Warning: Wait for the printer to cool for the specified time before touching the fuser. This item can be recycled. For details, see Recycling and Disposal on page 259. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 18: Environmental, Health, And Safety Contact Information
Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) Europe: +44 1707 353 434 For product safety information in the United States and Canada, go to www.xerox.com/environment.
Page 19: Features
Features This chapter includes: • Parts of the Printer................................20 • Information Pages ................................25 • Administrative Features ..............................26 • Xerox ConnectKey Apps ..............................28 • More Information ................................29 ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 20: Parts Of The Printer
2. Bypass Tray 7. Staple Cartridge Door 3. Front Door 8. Output Tray 4. Output Tray Paper Stop 9. Front Door Handle 5. Control Panel 10. Optional 550-Sheet Feeders (Trays 2–4) ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 21: Rear View
3. USB Type A Port 9. USB Type A Port 4. USB Type A Port 10. Power Switch 5. Rear Door 11. Power Connector 6. Duplex Unit 12. Fax Line Connector X model only ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 22: Internal Parts
Internal Parts 1. Output Tray Paper Stop 5. Duplex Automatic Document Feeder 2. Front Door 6. Document Cover 3. Smart Kit Drum Cartridge 7. Document Glass 4. Toner Cartridge 8. Staple Cartridge ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 23: Control Panel
Provides access to Tools and Setup menus. • Provides access to Troubleshooting menus and videos. • Prompts you to load paper, replace supplies, and clear jams. • Displays errors and warnings. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 24 This button enters and exits the low-power mode. Help Button This button displays information about the current selection on the touch screen. Log In/Out Button This button provides access to password-protected features. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 25: Information Pages
Touch Print. ® ® Note: Information pages can also be printed from Xerox CentreWare Internet Services. Printing the Configuration Report At the printer control panel, press the Machine Status button. On the Machine Information tab, touch Information Pages > Configuration Report > Print.
Page 26: Administrative Features
• TCP/IP and HTTP enabled in the printer. • A network-connected computer with a Web browser that supports JavaScript. ® ® For details, see the Help in Xerox CentreWare Internet Services or the System Administrator Guide. ® ® Accessing Xerox...
Page 27: Finding The Ip Address Of The Printer
Finding the IP Address of the Printer To install the print drivers for a network-connected printer, you need the IP address of your printer. You ® ® also need the IP address to access the settings of your printer through Xerox CentreWare Internet Services.
Page 28: Xerox Connectkey Apps
ConnectKey Apps available for use with your ConnectKey device. ConnectKey Apps extend the capabilities of your ConnectKey devices. Xerox QR Code: You can use this App to link your mobile applications with ConnectKey devices. You • ® can also use the QR Code App to access information about related Xerox Mobile Apps.
Page 29: More Information
Press the control panel Help (?) button. Information pages To print from the control panel, press Machine Status > Machine Information > Information Pages. ® ® To print from Xerox CentreWare Internet Services, click Status > Information Pages. ® ®...
Page 31: Installation And Setup
• Installing the Software ..............................43 • Installing the Printer as a Web Service on Devices ....................48 See also: Installation Guide packaged with your printer. Online Support Assistant at www.xerox.com/office/WC3655support ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 32: Installation And Setup Overview
Routers, network hubs, network switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet ® connection because it is typically faster than a USB connection, and it provides access to Xerox ® CentreWare Internet Services.
Page 33: Selecting A Location For The Printer
To find the clearance requirements for your printer, see Clearance Requirements on page 239. After positioning the printer, you are ready to connect it to the power source and computer or network. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 34: Connecting The Printer
It must be connected through a router or hub. An Ethernet network can be used for one or more computers and supports many printers and systems simultaneously. Ethernet connection is typically ® faster than USB and allows you direct access to the settings of the printer using Xerox ® CentreWare Internet Services.
Page 35: Physically Connecting The Printer To The Network
Finding the IP Address of the Printer To install the print drivers for a network-connected printer, you need the IP address of your printer. You ® ® also need the IP address to access the settings of your printer through Xerox CentreWare Internet Services.
Page 36: Connecting To A Computer Using Usb
Connect a standard RJ11 cable, No. 26 American Wire Gauge (AWG) or larger, to the Line port on the back of the printer. Connect the other end of the RJ11 cable to an operating telephone line. Enable and configure the Fax functions. For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs. ® ® Xerox...
Page 37: Turning The Printer On And Off
After 10 seconds, the touch screen goes dark and the Power Saver button flashes until the printer has completed powering down. Note: When all of the control panel lights are off, the printer power off sequence is complete. Turning the power switch off is optional. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 38: Configuring Network Settings
IP address to every computer and printer on the network that is configured to use DHCP. If you use a Cable or DSL router, see the documentation for your router for information on IP addressing. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 39: Enabling The Printer For Scanning
If the printer is connected to a network, you can scan to an FTP address, an email address, or a shared ® ® folder on your computer. First you must set up scanning in Xerox CentreWare Internet Services. For ®...
Page 40: Modifying General Settings
Language/Keyboard Selection: This option allows you to set the language and keyboard layout. − Custom Keyboard Button: This option allows you to assign text to the custom key on the virtual keyboard. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 41: Setting Energy Saver Mode
Touch OK. To specify the time that the printer sleeps on the specified day, touch Energy Saver Time, then to select the time, touch the arrows. Touch OK. Touch OK. • Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 42: Setting The Date And Time At The Control Panel
Note: The date and time are set automatically through Network Time Protocol (NTP). To modify ® ® these settings, go to the Properties tab in Xerox CentreWare Internet Services and change the Date and Time Setup to Manual (NTP Disabled).
Page 43: Installing The Software
Macintosh OS X version 10.7 and later. UNIX and Linux: Your printer supports connection to various UNIX platforms through the network interface. For details, see www.xerox.com/office/WC3655drivers. Installing the Print Drivers for a Windows Network Printer Insert the Software and Documentation disc into the appropriate drive on your computer.
Page 44: Installing The Print Drivers For A Windows Usb Printer
Complete the registration form, then click Submit. Notes:The following applications are installed on your computer with the print driver: • Express Scan Manager • Address Book Editor See also: Online Support Assistant at: www.xerox.com/office/WC3655support ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 45: Installing Print Drivers For Macintosh Os X Version 10.7 And Later
Installation and Setup Installing Print Drivers for Macintosh OS X Version 10.7 and Later Install the Xerox print driver to access all features of your printer. To install the print driver software: Insert the Software and Documentation disc into the appropriate drive on your computer.
Page 46: Installing Scan Drivers For Macintosh
To accept the license agreement, click Continue, then click Agree. Click Continue again. Enter your password, then click OK. If prompted to close other installations, click Continue Installing. 10. To restart, click Log Out. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 47: Installing Drivers And Utilities For Unix And Linux
To begin downloading, click the Start button. ® Repeat steps a and b, then click the printer package for use with the Xerox Services for UNIX Systems package that you selected earlier. The second part of the driver package is ready for download.
Page 48: Installing The Printer As A Web Service On Devices
Select Add a printer using a TCP/IP address or hostname, then click Next. From the Device type field, select Web Services Device. Enter the printer IP address in the Hostname or IP address field, then click Next. Click Close. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 49: Paper And Media
Paper and Media This chapter includes: • Supported Paper ................................... 50 • Loading Paper ..................................54 • Printing on Special Paper ..............................64 ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 50: Supported Paper
Recommended Media List (Europe) Ordering Paper To order paper or other media, contact your local reseller or visit www.xerox.com/office/WC3655supplies. General Paper Loading Guidelines • Do not overfill the paper trays. Do not load paper above the maximum fill line in the tray.
Page 51: Paper That Can Damage Your Printer
The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 52: Supported Paper Types And Weights
Postcard (102 x 152 mm, 4 x 6 in.) 127 x 178 mm, 5 x 7 in. Postcard (100 x 148 mm, 3.9 x 5.8 in.) Postcard (148 x 200 mm, 5.8 x 7.9 in.) ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 53: Supported Paper Types And Weights For Automatic 2-Sided Printing
Length: 127–355.6 mm (5–14 in.) Trays 1–4 • Width: 139.7–215.9 mm (5.5–8.5 in.) • Length: 210–355.6 mm (8.3–14 in.) Automatic 2-sided printing • Width: 139.7–215.9 mm (5.5–8.5 in.) • Length: 210–355.6 mm (8.3–14 in.) ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 54: Loading Paper
Open the bypass tray. If the bypass tray is loaded with paper already, remove any paper that is a different size or type. Move the width guides to the edges of the tray. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 55 For 1-sided and 2-sided printing, to load letterhead or pre-printed paper, place letterhead face down with the top edge going into the printer. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 56: Loading Small Paper Sizes In The Bypass Tray
To remove the bypass tray from the printer, pull the tray straight out of the printer. If the bypass tray is loaded with paper already, remove any paper that is a different size or type. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 57 To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to use it. Load the paper in the tray. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 58 Adjust the paper stop until it touches the edges of the paper. 10. Slide the tray back into the printer. 11. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 59: Configuring Trays 1-4 For The Paper Length
To extend the tray, with one hand, hold the back of the tray. With the other hand, at the front of the tray, press the release latch and pull the ends outward until they latch. To protect the paper, place the paper cover over the extended section of the paper tray. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 60: Loading Paper In Trays 1-4
To remove the tray from the printer, pull out the tray until it stops, lift the front of the tray slightly, then pull it out. At the back of the paper tray, press the paper lift tray down until it locks. Adjust the paper length and width guides as illustrated. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 61 Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. Adjust the length and width guides to fit the paper. Slide the tray back into the printer. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 62: Changing Paper Size, Type, And Color
To confirm the paper size, type, and color when a tray is set to Fully Adjustable, touch Confirm. − − To select a new paper size, touch Size. To select a new paper type, touch Type. To select a new paper color, touch Color. When finished, touch Confirm. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 63: Changing Paper Size, Type, And Color
If that tray is empty, the printer uses paper from the Priority 2 tray. Touch OK. Note: To access the Paper Management menu, you can be required to log in as the system administrator. For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs. ® ® Xerox WorkCentre...
Page 64: Printing On Special Paper
Printing on Special Paper This section includes: • Envelopes ....................................64 • Labels ......................................67 To order paper or other media, contact your local reseller or visit www.xerox.com/office/WC3655supplies. See also: www.xerox.com/rmlna Recommended Media List (United States) www.xerox.com/rmleu Recommended Media List (Europe) Envelopes Print envelopes only from the Bypass Tray.
Page 65 Move the width guides to the edges of the tray. Note: If you do not load envelopes in the bypass tray right after they have been removed from the packaging, they can bulge. Flatten them to avoid jams. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 66 To load envelopes with long edge flaps, place the envelopes with the short edge going into the printer, flaps down and to the left. To load envelopes with non-adhesive short edge flaps, place print side up, flaps open and down, with the bottom edge entering the printer. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 67: Labels
Before loading labels, remove all other paper from the tray. CAUTION: Do not use any sheet where labels are missing, curled, or pulled away from the backing sheet. It could damage the printer. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 68 On the control panel, change the type to Label. On the control panel, select the size. Touch OK. In the Printing Preferences of the print driver, on the Paper/Output tab, change the Paper Type setting. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 69: Printing
Selecting Printing Options ..............................71 • Managing Jobs ..................................75 • Printing Features .................................. 78 • Printing Special Job Types ..............................87 • Held Print Jobs ..................................92 • Print From ....................................93 ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 70: Printing Overview
Select your printer. ® Access the print driver settings by selecting Properties or Preferences for Windows, or Xerox Features for Macintosh. The title of the button can vary depending on your application. Modify the print driver settings as necessary, then click OK.
Page 71: Selecting Printing Options
Printing options, also called print driver software options, are specified as Printing Preferences in ® Windows, and Xerox Features in Macintosh. Printing options include settings for 2-sided printing, page layout, and print quality. Printing options that are set from Printers and Faxes Printing Preferences become the default setting.
Page 72: Windows Printing Options
The title of the button varies depending on your application. Click a tab in the Properties window, then make selections. To save your selections and close the Properties window, click OK. To send the job to the printer, click OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 73: Macintosh Printing Options
With the document open in your application, click File > Print. Select your printer. ® Select Xerox Features from the Copies & Pages menu. Select the desired printing options from the drop-down lists. Click Print to send the job to the printer.
Page 74: Linux Printing Options
You can also submit print requests through the command line using lp/lpr. For more information about Linux ® printing, click the Help (?) button in the Xerox GUI print driver. To print from a Linux workstation: Create a print queue.
Page 75: Managing Jobs
Managing Secure and Held Print Jobs ........................76 ® ® • Managing Jobs in Xerox CentreWare Internet Services ................. 77 Managing Jobs at the Control Panel From the control panel Job Status, you can view lists of active jobs, secure jobs, or completed jobs. You can pause, delete, print, or view job progress or job details for a selected job.
Page 76: Managing Secure And Held Print Jobs
Examples are a job sent from a DOS or UNIX window ® ® using LPR, Port 9100, or from the Jobs tab in Xerox CentreWare Internet Services. To view a list of the unidentified jobs and release them: Touch the Unidentified Print Jobs tab.
Page 77: Managing Jobs In Xerox ® Centreware ® Internet Services
Internet Services ® ® You can view a list of active jobs and delete print jobs from the Active Jobs list in Xerox CentreWare ® Internet Services. You can also print, copy, move, or delete saved jobs. For details, see the Help in Xerox ®...
Page 78: Printing Features
Printing a 2-Sided Document Options for Automatic 2-Sided Printing are specified in the print driver. The print driver uses the settings for portrait or landscape orientation from the application for printing the document. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 79: Sided Page Layout Options
When printing a multiple-page document, you can print more than one page on a single sheet of paper. Print 1, 2, 4, 6, 9, or 16 pages per side by selecting Pages Per Sheet on the Page Layout tab. Page Layout is on the Document Options tab. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 80: Printing Booklets
Lightness allows you to adjust the overall lightness or darkness of the text and images in your printed job. To adjust the lightness, on the Image Options tab, move the slider to the right to lighten or to the left to darken your print job. Click OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 81: Contrast
Paper: Displays the default size, color, and type of paper selected in Use Job Settings. To specify a different paper size, color, or type, for Paper, click the arrow, then select an option. • Job Setting: Displays the attributes of the paper for the remainder of the job. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 82: Printing Exception Pages
• Job Setting: Displays the attributes of the paper for the remainder of the job. Note: Some combinations of 2-sided printing with certain paper types and sizes can produce unexpected results. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 83: Scaling
The Original Document Size is scaled to fit on the selected output paper size shown in the Output Paper Size field. Manually Scale: You can use this option to change the output print size by a specified − percentage. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 84: Printing Watermarks
• Place a watermark on the first page or on every page in a document. • Print a watermark in the foreground or background or blend it with the print job. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 85: Printing Mirror Images
To specify the units of measurement, at the bottom of the window, click the Measurements button, then select Inches or Millimeters. To save, in the Name field, type a title for the new size, then click OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 86: Selecting Job Completion Notification For Windows
This feature is available on a computer printing to a network printer. To be notified when your print job completes: In the print driver, click the Advanced tab. Click Notification > Notify for Completed Jobs > Enabled. Click OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 87: Printing Special Job Types
The passcode is associated with your user name. After you set a passcode, it becomes the ® default passcode for any print job that requires a passcode on all Xerox printers. You can reset the passcode at any time from any window that contains the passcode.
Page 88: Sample Set
You can use Sample Set as a part of the Earth Smart settings. In Earth Smart settings, set Sample Set as your default Job Type. To print the job, select it from the job list on the printer control panel. Press OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 89: Delay Print
Select other desired printing options and click OK. Click OK or Print. Note: To print the job after you send it but before the scheduled time, release the job at the printer control panel. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 90: Saved Job
A sample copy prints immediately. The sample copy is not counted as part of the print job. After the job is saved, you can print it as needed. For details, see Printing from Saved Jobs. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 91 In the Passcode field, type a passcode. The passcode is associated with your user name. After you set a passcode, it becomes the default passcode for any print job that requires a passcode on all ® Xerox printers. You can reset the passcode at any time from any window that contains the passcode.
Page 92: Held Print Jobs
To determine why a job was held, touch the job, then touch Details. Do one of the following: To release a held job, touch the job, then touch Print. − − To release all held jobs, touch Print All. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 93: Print From
• The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs. To print from a USB Flash drive: Insert your USB Flash drive in a USB port on the printer. The Print from USB window appears.
Page 94: Printing From Mailbox
Select Mailbox, then touch the name of the folder containing the document. ® ® Note: If Mailbox is not displayed, use Xerox CentreWare Internet Services to enable the Scan to Mailbox and Print From Mailbox features. Then create a scan to mailbox folder. For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs.
Page 95: Printing From Xerox ® Centreware ® Internet Services
CentreWare Internet Services ® ® You can print .pdf, .ps, .pcl, .prn, and .xps files directly from Xerox CentreWare Internet Services without having to open another application or the print driver. You can store the files on a local computer hard drive, mass storage device, or network drive.
Page 97: Copying
Copying This chapter includes: • Basic Copying ..................................98 • Selecting Copy Settings ..............................100 ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 98: Basic Copying
• Align the originals to the matching paper size printed on the edge of the glass. • The document glass accommodates original sizes up to 216 x 356 mm (8.5 x 14 in.). ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 99: Document Glass Guidelines
Adjust the paper guides so that they fit against the originals. • Only Insert paper in the duplex automatic document feeder when ink on the paper is dry. • Do not load originals above the MAX fill line. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 100: Selecting Copy Settings
Selecting Copy Settings This section includes: • Basic Settings ..................................101 • Layout Settings ................................... 107 • Output Format Settings ..............................110 • ID Card Copying ................................. 118 • Advanced Copying ................................121 ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 101: Basic Settings
To enter the number of copies, use the keypad on the touch screen. To delete an incorrect entry, touch the X backspace key that appears in the entry field. Touch OK. The number of copies appears in the upper right corner of the touch screen. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 102 If Paper Supply is set to Auto Paper Select, the Paper Conflict screen appears. Select the Note: desired paper tray, then touch OK. To center the image on the page, select the Auto Center check box. • Touch OK. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 103 1, 2, 3, 4, 5, 6; 1, 2, 3, 4, 5, 6; 1, 2, 3, 4, 5, 6 To select collated copies: Press the Services Home button, then touch Copy. For Collation, touch Collated. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 104 1, 1, 1, 2, 2, 2, 3, 3, 3, 4, 4, 4, 5, 5, 5, 6, 6, 6 To select uncollated copies: Press the Services Home button, then touch Copy. For Collation, touch Uncollated. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 105: Image Quality Settings
To change this setting: Press the Services Home button, then touch Copy. Touch the Image Quality tab, then touch Image Enhancement. Under Background Suppression, touch Auto Suppression. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 106 Manual Contrast allows you to adjust the contrast manually. To increase or decrease the − contrast, move the Manual Contrast slider up or down. The middle position on the slider, Normal, does not change the contrast. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 107: Layout Settings
− Custom Scan Area: You can specify the height and width of the area to scan. To specify an area, touch the Length (Y) and Width (X) arrows. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 108: Shifting The Image
You can use preset values that were previously saved by the system administrator. Touch Presets in the lower left corner of the screen, and select a preset from the drop-down menu. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 109 On the Invert Image screen, select an option: Mirror Image reflects each image left to right on the page. − − Negative Image reverses the black and white values. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 110: Output Format Settings
To specify 2-sided originals: Touch Original Input. Touch 2-Sided Originals or 2-Sided, Rotate Side 2. To select a paper tray: Touch Paper Supply. Touch the desired tray. Touch OK. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 111 Touch OK. The options that you select appear on the Special Pages screen. To edit or delete a special page entry, touch the entry in the list, then from the menu, touch the desired action. 10. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 112 Touch Close. The options that you select appear on the Special Pages screen. To edit or delete a special page entry, touch the entry in the list, then from the menu, touch the desired action. 10. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 113 10. Touch Close. The options that you select appear on the Special Pages screen. 11. To edit or delete a special page entry, touch the entry in the list, then from the menu, touch the desired action. 12. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 114 Touch Close. The options that you select appear on the Special Pages screen. To edit or delete a special page entry, touch the entry in the list, then from the menu, touch the desired action. 10. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 115 Touch an arrow to position the date in the header or footer. The sample page shows the location of the date. Touch OK. To change the text formatting, touch Format & Style, choose the desired settings, then touch ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 116 To rotate the pages, for Rotate Background, select the check box. Note: The right side of the screen displays a diagram of the image layout. Touch Original Orientation, then Portrait or Landscape. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 117 Touch Original Orientation, then from the menu, select the orientation option desired. The sample page shows the image layout. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 118: Id Card Copying
Change the settings as needed. Touch OK. 11. Press the green Start button, or touch Scan Back on the touch screen. 12. Lift the document cover and remove the ID card or document. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 119 To select the tray to use for ID card copies: Press the Services Home button, then touch ID Card Copy. For Common Features, touch Edit. For Paper Supply, touch the desired tray. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 120 To change Background Suppression: Press the Services Home button, then touch ID Card Copy. For Front Side Features or Back Side Features, touch Edit. For Background Suppression, touch Auto Suppression. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 121: Advanced Copying
For Quantity for Final Job, to enter the number of copies, use the alphanumeric keypad. In the corner of the Build Job screen, touch Submit Job. To cancel the job, touch Delete All Segments. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 122: Printing A Sample Copy
Touch the desired saved setting. To delete a saved setting, touch the setting, then touch Delete Settings. Note: Touch Load Settings. The saved settings are loaded for the current copy job. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 123: Scanning
Scanning to an Email Address ............................140 • Scanning to a Destination .............................. 145 • Scanning Images into an Application on a USB Connected Computer ............. 148 See also: Installation and Setup Overview on page 32 ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 124: Basic Scanning
The printer must be connected to a network to retrieve a scan file remotely. ® ® • For details, see the Help in Xerox CentreWare Internet Services. • Print, copy, and fax jobs can print while you are scanning original documents or downloading files from the printer hard drive.
Page 125: Document Glass
139.7 x 139.7 mm (5.5 x 5.5 in.) through 215.9 x 355.6 mm (8.5 x 14 in.). • The maximum document feeder capacity is approximately 60 sheets of 80 g/m² paper. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 126: Duplex Automatic Document Feeder Guidelines
Adjust the paper guides so that they fit against the originals. • Only Insert paper in the duplex automatic document feeder when ink on the paper is dry. • Do not load originals above the MAX fill line. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 127: Scanning To A Folder
Scanning to a folder is the simplest scanning method. When you scan an image at the printer, the scan ® ® file is stored in a folder on the internal hard drive. You then use Xerox CentreWare Internet Services to retrieve the stored scan file to your computer.
Page 128: Scanning To A Private Folder
In the Confirm Folder Password field, type the password again. Click Apply. ® ® Your private folder appears in the folder list in Xerox CentreWare Internet Services and on the printer touch screen under Pick a Workflow. The contents are stored on the printer hard drive.
Page 129: Retrieving Scan Files
Scanning Retrieving Scan Files ® ® To retrieve your scanned images, use Xerox CentreWare Internet Services to copy the scan files from the printer to your computer. To retrieve your scan files: At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return.
Page 130: Scanning To Network File Repositories
When using this feature, the images you scan are sent to a file repository on a network server. The system administrator configures the file repository settings. ® ® Using Xerox CentreWare Internet Services, you can add your own scan destinations to templates. Scanning to a Predefined Network File Repository To scan an image and send it to a predefined network file repository: Load the original on the document glass or in the document feeder.
Page 131: Adding A Scan Destination
Use the login name for the computer that holds the destination folder. The login name can include the domain name also, such as domain name\login name. 12. Click Add. The template is stored on the printer hard drive. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 132: Scanning To Your Home Directory
To change any of the scan settings, on the Workflow Scanning screen, select options. For more options, touch the Advanced Settings tab. For details, see Selecting Advanced Settings. Press the green Start button. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 133: Setting Scan Options
To enter a filename and select a basic file format: Touch File, then type a name for the scan file. To select a format, for file format, touch the down arrow, then select an option Touch OK. • ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 134: Selecting Advanced Settings
Map: Optimizes the scan for maps and detailed graphical information. • • Newspaper/Magazine: Optimizes the scan for printed magazines and newspapers. Touch OK. To suppress background variation: Touch Image Enhancement. For Background Suppression, touch Auto Suppression. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 135 On the Saturation screen, adjust the sliders to make the image more vivid or more pastel. Touch OK. To set the resolution: Touch Resolution. On the Resolution screen, select a resolution from 72 dpi through 600 dpi. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 136: Selecting Layout Adjustments
Touch Blank Page Management. Select an option: Include Blank Pages: This option includes scanned pages that are blank. • • Remove Blank Pages: This option omits scanned pages that are blank. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 137: Selecting Filing Options
Document Management and Add File Destinations can be modified only after scanning to network file repositories or scanning to home are set up. For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs. To select the action to take if a file already exists: Touch If File Already Exists.
Page 138: Building A Scan Job
Program and scan all segments, then touch Submit Job. The Job Progress screen appears, and the individual segments are scanned as a single job. Note: If necessary, touch Delete > Delete Job to cancel the job. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 139: Scanning To A Usb Flash Drive
Do not remove the USB Flash drive until prompted. If you remove the Flash drive before the transfer is complete, the file can become unusable and other files on the drive can be damaged. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 140: Scanning To An Email Address
Touch Search, then use the touch screen keyboard to type part of the name. Touch Search. Touch the desired names, then from the menu, select To or Cc or Bcc:. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 141: Setting Email Options
Touch Attachment, then type a name for the file. Touch the file format menu, then select an option. To specify custom options, touch Custom. For details, see Changing Attachment Format Options. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 142 Select the required contacts list from the menu. Touch Search, then use the touch screen keyboard to type part of the name. Touch Search. Select the desired name from the list, then touch Add. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 143 To set the quality and file size: Touch the Email Options tab. Touch Quality/File Size. To select a setting, use the slider. The settings range from Highest Compression/Smallest File Size to Lowest Compression/Largest File Size. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 144: Setting Encryption
Encryption helps ensure that email messages cannot be read by anyone other than the intended recipient. Note: The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs. To set encryption: Touch the Email Options tab. Touch Encryption.
Page 145: Scanning To A Destination
Sharing a Folder Using Macintosh OS X Version 10.7 and Later ..............146 ® ® • Adding a Folder as an Address Book Entry Using Xerox CentreWare Internet Services ....146 • Sending a Scanned Image to a Destination ......................147 Use Scan to Destination to send scanned images to a remote destination, such as an FTP server or a personal computer.
Page 146: Sharing A Folder Using Macintosh Os X Version 10.7 And Later
When you open a shared folder, a Shared Folder banner appears in the Finder for the folder and subfolders. ® ® Adding a Folder as an Address Book Entry Using Xerox CentreWare Internet Services At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return.
Page 147: Sending A Scanned Image To A Destination
Size to Lowest Compression/Largest File Size. Touch OK. Press the green Start button. The Job Progress screen appears, and the original is scanned. The file is stored as a file at the destination. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 148: Scanning Images Into An Application On A Usb Connected Computer
To change any of the scanning settings, select them as needed. To adjust crop lines, select Preview as needed. Click Scan. The printer scans the document and places the image in your application. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 149: Scanning An Image Using Windows Xp
On your computer, select Start > All Programs > Windows Fax and Scan. Click New Scan. If prompted, select Xerox WC3655, then click OK. Select the scan settings. To preview the document or select a portion of the document to scan, select Preview.
Page 151: Faxing
• Sending a LAN Fax ................................183 • Using the Address Book ..............................185 The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs. ® ® Xerox WorkCentre...
Page 152: Configuring The Printer For Faxing
Note: Not all options listed are supported on all printers. Some options apply only to a specific printer model, configuration, operating system, or driver type. For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs. ® ® Xerox...
Page 153: Basic Faxing
Paper with paper clips or staples attached • Paper with wrinkles, curls, folds, tears, or notches • Coated or carbonless paper or items other than paper such as cloth or metal • Envelopes • Books ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 154: Document Feeder
Adjust the paper guides so that they fit against the originals. • Only Insert paper in the duplex automatic document feeder when ink on the paper is dry. • Do not load originals above the MAX fill line. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 155: Sending An Embedded Fax
To pause the job, press the Stop button. On the touch screen, touch Resume Scanning to continue the job, or Cancel Scanning to cancel the job completely. If you do not make a selection within 60 seconds, the job automatically resumes. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 156: Basic Fax Settings
Press the Services Home button, then touch Fax. To enter recipient details, touch an option or touch Skip. Touch Original Type. On the Original Type screen, touch the content type of the original document. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 157 Press the Services Home button, then touch Fax. To enter recipient details, touch an option or touch Skip. Touch the Image Quality tab, then touch Image Enhancement. For Background Suppression, touch Auto Suppression. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 158 Touch an option. − Reduce to Fit: This option shrinks large documents to fit on smaller paper. Split Across Pages: This option continues a single image across several pages. − Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 159 Left Page Only: Scans the left page of the book. Right Page Only: Scans the right page of the book. − To set the amount to erase, touch the Binding Edge Erase arrows as needed. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 160: Selecting Fax Options
Print Confirmation: This option generates a report for all fax jobs. − Print on Error Only: This option generates a report only for fax jobs that fail to send. − Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 161: Selecting The Starting Rate
To delete an existing comment, touch the comment, then touch X. To confirm the action, touch Delete. • To edit an existing comment, touch the comment, then touch the Edit icon. To change the comment, use the touch screen keyboard, then touch OK. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 162: Sending Header Text
Faxing Sending Header Text The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs. To include the fax header text: Press the Services Home button, then touch Fax.
Page 163 Storing a Fax in a Local Mailbox The system administrator must create a mailbox before you can use this feature. For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs. To store a fax in a local mailbox: Press the Services Home button, then touch Fax.
Page 164: Printing Local Mailbox Documents
Touch the Mailbox Number field, then use the alphanumeric keypad to enter the mailbox number. Touch the Mailbox Passcode field, then use the alphanumeric keypad to enter the four-digit mailbox passcode. Touch Print. The documents in the remote mailbox print. Touch Close. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 165: Deleting Local Mailbox Documents
Continue to enter fax numbers for all of the remote devices that require access. Touch OK. To confirm, touch Update Setting. Select additional options as needed. Touch Start. The originals are scanned and stored for polling. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 166 If your printer is set to display the 12-hour clock, touch AM or PM. • • Touch OK. Touch Print. The faxes that are stored on the remote device for polling print. Touch Close. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 167 Touch Store Polling Files. Touch an option. Touch Empty Fax Polling. To confirm, touch Empty Fax Polling again. Touch OK. Building a Fax Job For details, see Building a Fax Job on page 182. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 168: Sending A Server Fax
Select more options as needed. For details, see Selecting Server Fax Options on page 171. Press the green Start button. The printer scans the pages and transmits the document when all pages have been scanned. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 169: Basic Server Fax Settings
Upright Images and Sideways Images refer to the direction the originals are loaded in the − document feeder. Note: If you use the document glass, place the original in the same orientation face down as it was face up. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 170 Preset Scan Area: This option specifies the area to scan when it matches a standard paper size. − In the scrolling list, touch the desired paper size. − Custom Scan Area: You can specify the height and width of the area to scan. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 171: Selecting Server Fax Options
Press the Services Home button, then touch Server Fax. To enter recipient details, touch an option or touch Skip. Touch the Image Quality tab, then touch Image Enhancement. For Background Suppression, touch Auto Suppression. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 172 Press the Services Home button, then touch Server Fax. To enter recipient details, touch an option or touch Skip. Touch the Image Quality tab, then touch Original Type. Touch the content type of the original document. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 173 If your printer is set to display the 12-hour clock, touch AM or PM. Touch OK. The fax is scanned and saved, then sent at the specified time. Building a Fax Job For details, see Building a Fax Job on page 182. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 174: Sending An Internet Fax
Press the green Start button. 10. The printer scans the pages, then after all pages are scanned, it sends the document as an email attachment in .pdf or .tif file format. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 175: Basic Internet Fax Settings
Upright Images and Sideways Images refer to the direction the originals are loaded in the document feeder. Note: If you use the document glass, place the original in the same orientation face down as it was face up. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 176 PDF: This option produces a Portable Document Format (.pdf). PDF Archival: This option produces a Portable Document Format (.pdf) with embedded fonts. − − TIFF: This option produces a Tagged Image File Format (.tif) Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 177: Selecting Internet Fax Options
Press the Services Home button, then touch Internet Fax. To enter recipient details, touch an option or touch Skip. Touch the Advanced Settings tab. Touch Original Type. Touch the content type of the original document. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 178 Touch the Advanced Settings tab, then touch Image Options. On the Image Options screen, adjust the sliders as needed: Lighten/Darken: Lightens or darkens the image. − − Sharpness: Sharpens or softens the image. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 179 Preset Scan Area: This option specifies the area to scan when it matches a standard paper size. In the scrolling list, touch the desired paper size. − Custom Scan Area: You can specify the height and width of the area to scan. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 180 OK. Device Address Book: This option allows you to select an entry from your address book. Touch − the desired name then touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 181 To enter recipient details, touch an option or touch Skip. Touch the Internet Fax Options tab, then touch Acknowledgment Report. Touch Print Report. Touch OK. Building a Fax Job For details, see Building a Fax Job on page 182. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 182: Building A Fax Job
The Job Progress screen appears, and the individual segments are sent as a single job. On the Job Progress screen, to view a summary of the job, touch Details. Note: If necessary, touch Delete > Delete Job to cancel the job. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 183: Sending A Lan Fax
Click the folder icon, navigate to the file location, then select the desired picture file. To include the file, click Open. Click OK. In the Cover Sheet Notes window, type notes to appear on the cover sheet. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 184 Credit Card: To use a credit card, debit card, or calling card to charge for faxes, select Credit Card. Type the card number in the field. Click OK. 10. In the Printer Properties window, click OK. 11. In the Print window, click OK or Print. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 185: Using The Address Book
To change the display name for the contact, touch the i button, edit the information in the fields, then touch OK. To mark any entered contact information as a favorite, touch the star icon. To save the contact to the Device Address Book, touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 186: Editing Or Deleting Favorites In The Device Address Book
Touch Details. To mark any entered contact information as a favorite, touch the star icon. To delete a favorite, to the right of the appropriate field touch the star icon. Touch OK. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 187: Maintenance
Maintenance This chapter includes: • Cleaning the Printer ................................188 • Ordering Supplies ................................192 • Managing the Printer ............................... 196 ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 188: Cleaning The Printer
Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate. • Ensure any parts removed during cleaning are replaced before you plug in the printer. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 189: Cleaning The Exterior
Keep the feed rollers clean to ensure the best possible copies and scans. Cleaning the Scanner Slightly dampen a soft, lint-free cloth with water. Remove any paper from the duplex automatic document feeder. Open the duplex automatic document feeder top cover. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 190 For best results, to remove marks and streaks, use a standard glass cleaner. Wipe the white underside of the document cover until it is clean and dry. Close the duplex automatic document feeder. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 191: Cleaning The Interior
Switch off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 192: Ordering Supplies
• Recycling Supplies ................................195 Consumables Consumables are printer supplies that get depleted during the operation of the printer. The consumable ® supply for this printer is the genuine Xerox Black Toner Cartridge. Notes: • Each consumable includes installation instructions.
Page 193: When To Order Supplies
Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 194: Toner Cartridges
Use a damp cloth to wipe off spilled toner. Never use a vacuum cleaner to remove spills. Electric sparks inside the vacuum cleaner can cause a fire or explosion. If you spill a large volume of toner, contact your local Xerox representative. •...
Page 195: Replacing A Toner Cartridge
Toner Empty. Open the Front Cover. Then replace the The toner cartridge is empty. Open the front door and Toner Cartridge. replace the toner cartridge. Recycling Supplies ® For more information on the Xerox supplies recycling program, go to: www.xerox.com/gwa. ® ® Xerox WorkCentre...
Page 196: Managing The Printer
Touch Device Settings. Touch General. If needed, log in as administrator. For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs. Touch Altitude Adjustment. To select the measurement units, touch Meters or Feet. Touch the altitude of the location of the printer, then press OK.
Page 197: Moving The Printer
Remove any paper or other media from the output tray. If the output tray extension is extended, close it. Remove the paper from the paper tray. Keep the paper wrapped and away from humidity and dirt. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 198 When moving the printer, do not tilt it more than 10 degrees to the front, back, left, or right. Tilting the printer more than 10 degrees can cause toner spillage. • Repack the printer and its options using the original packing material and boxes or a Xerox Repackaging Kit. For a repacking kit and instructions, go to www.xerox.com/office/WC3655support.
Page 199: Troubleshooting
• General Troubleshooting ..............................200 • Jams ......................................205 • Copy and Scan Problems ..............................219 • Print-Quality Problems ..............................220 • Fax Problems ..................................226 • Getting Help ..................................230 ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 200: General Troubleshooting
To restart the printer, turn on the power switch. Note: If restarting the printer does not resolve the problem, see the table in this chapter that best describes the problem. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 201: Printer Fails To Power On
Turn off the printer, then turn it on again. Print the Error History from the Information Pages of the Printer Setting Utility. If the error persists, contact your Xerox representative. The printer is connected to an uninterruptible Turn off the printer, then connect the power cord to a suitable power supply.
Page 202: Automatic 2-Sided Printing Problems
For additional help, contact the system administrator. The job is complex. Wait. No action needed. The print-quality mode in the driver is set to Change the print-quality mode in the print driver to Standard. Enhanced. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 203: Printer Fails To Print
There is an obstruction or debris inside the Turn off the printer and remove the obstruction or debris. If you printer. cannot remove it, contact your Xerox representative. The Smart Kit Drum Cartridge is not fully Remove and reseat the Smart Kit Drum Cartridge.
Page 204: Condensation Has Formed Inside The Printer
Date and Time Are Incorrect Probable Causes Solutions ® The Date and Time Setup is set to Manual To change the Date and Time to Automatic, enable NTP in Xerox ® (NTP Disabled). CentreWare Internet Services. For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs.
Page 205: Jams
Switch off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox representative. CAUTION: Do not attempt to clear any paper jams using tools or instruments.
Page 206: Clearing Paper Jams
If the paper is jammed in the exit of the duplex automatic document feeder, pull it out as illustrated. Close the document cover. Reload the document in the duplex automatic document feeder, then adjust the guides against the edges of the paper. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 207 To resolve the error displayed on the control panel you must clear all paper from the paper path. Remove any paper from the bypass tray. Grasp both sides of the bypass tray, then pull it straight out of the printer. Pull out the tray until it stops. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 208 Insert tray 1 into the printer, then push it in all the way. Note: If the tray is extended for legal size paper, the tray protrudes when it is inserted into the printer. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 209 To resolve the error displayed on the control panel you must clear all paper from the paper path. Remove any paper from the bypass tray. Grasp both sides of the bypass tray, then pull it straight out of the printer. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 210 Insert tray 1 into the printer, then push it in all the way. Note: If the tray is extended for legal size paper, the tray protrudes when it is inserted into the printer. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 211 The procedure for clearing jams is identical for trays 2–4. Pull out tray 2 until it stops. To remove the tray, lift the front of it slightly, then pull it out of the printer. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 212 If the control panel prompts you, on the screen, verify the paper size and type. Touch Size, then, for a standard paper size, touch an option. Touch Type, then, for the paper type, touch an option. Touch Color, then select the paper color. Touch Confirm. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 213 Switch off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox representative. CAUTION: Do not attempt to clear any paper jams using tools or instruments.
Page 214 Troubleshooting Remove any jammed paper from the back of the printer. Close the paper guide on the fuser. Lower the levers to their original position. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 215: Minimizing Paper Jams
Close the rear door. Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.
Page 216 Loading more than one type, size, or weight of paper in a tray at the same time. • Overfilling the trays. • Allowing the output tray to overfill. For a detailed list of supported paper, go to www.xerox.com/rmlna. ® ® Xerox WorkCentre...
Page 217: Troubleshooting Paper Jams
The paper is moist from humidity. Remove the moist paper and replace it with new, dry paper. Using paper of the wrong size, thickness, or Use only Xerox approved paper. For details, see Supported Paper type. page 50.
Page 218 The paper must be loaded in the correct tray. For details, see Supported Paper on page 50. Tray is loaded with mixed paper. Load the tray with only one type and size of paper. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 219: Copy And Scan Problems
• Copy: To lighten, darken, or adjust contrast, use the Image Quality settings. • Scan: To lighten, darken, or adjust contrast, use the Advanced Settings Tab. If the problem persists, for online support information, go to www.xerox.com/office/WC3655support. ® ® Xerox...
Page 220: Xerox Workcentre 3655/3655I Multifunction Printer User Guide
The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 221: Solving Print-Quality Problems
When the print quality is poor, select the closest symptom from the following table and see the corresponding solution to correct the problem. You can also print a Demo Page to more precisely determine the print-quality problem. If the print quality does not improve after carrying out the appropriate action, contact your Xerox representative. Note: To maintain print quality, the toner cartridge is designed to provide a warning message when the toner level is low.
Page 222 • Verify that the toner cartridge is approved for use in this printer, and replace it as needed. For best results, use a genuine Xerox toner cartridge. • Ensure that the print quality mode is not set to Toner Saver. Toner Saver us useful for draft quality output.
Page 223 Solutions The output is blank. • Turn off the printer, then turn it on again. • If the error persists, contact your Xerox representative. Streaks appear in the output. • Replace the Smart Kit Drum Cartridge. • Contact your Xerox representative.
Page 224 • Verify that the toner cartridge is approved for use in this printer, and replace it as needed. For best results, use a genuine Xerox toner cartridge. The output print is wrinkled or • Verify that the paper is the correct size, type, and weight for the printer stained.
Page 225 1. Print a solid image over the entire surface of one sheet of paper. bumpy. 2. Load the printed sheet into the tray with the printed side face down. 3. Print five blank pages to remove debris from the fuser rollers. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 226: Fax Problems
If you cannot send and receive faxes, make sure that you are connected to an approved analog telephone line. The fax cannot send or receive when connected to a digital phone line. If you cannot send or receive faxes correctly, refer to the following tables. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 227: Problems Sending Faxes
The fax is not installed or is not Verify that the fax is installed and enabled. enabled. Server Fax is enabled. Make sure that Server Fax is disabled. If the problem persists, for online support information, go to www.xerox.com/office/WC3655support. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer...
Page 228: Problems Receiving Faxes
Make a copy to verify that your printer machine of the sender. is operating correctly. If the copy prints correctly, have the recipient verify their fax machine is operating correctly. If the problem persists, for online support information, go to www.xerox.com/office/WC3655support. ® ® Xerox WorkCentre...
Page 229: Printing Fax Reports
Touch the desired report, then touch Print. Touch Close. Note: If this feature does not appear, log in as a system administrator. For details, see Logging In as the System Administrator at the Control Panel. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 230: Getting Help
Fault messages warn you about printer conditions that prevent the printer from printing or degrade printing performance. If more than one fault occurs, only one is displayed on the control panel. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 231: Using The Integrated Troubleshooting Tools
Touch Print. ® ® Note: Information pages can also be printed from Xerox CentreWare Internet Services. Setting Rights to Access the Configuration Report and Information Pages At the printer control panel, press the Machine Status button, then touch the Tools tab.
Page 232 Locating the Serial Number on the Control Panel At the printer control panel, press the Machine Status button. To see the model, serial number, and software version, touch the Machine Information tab. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 233: Online Support Assistant
27. Click the Support tab. Click General. To send printer diagnostics information to Xerox for analysis of detected issues and to match with current solutions, click Start an Online Troubleshooting Session at www.xerox.com. Follow the onscreen instructions. ®...
Page 234: More Information
Press the control panel Help (?) button. Information pages To print from the control panel, press Machine Status > Machine Information > Information Pages. ® ® To print from Xerox CentreWare Internet Services, click Status > Information Pages. ® ®...
Page 235: Specifications
Specifications This appendix includes: • Printer Configurations and Options ........................... 236 • Physical Specifications ..............................238 • Environmental Specifications ............................241 • Electrical Specifications ..............................242 • Performance Specifications ............................243 ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 236: Printer Configurations And Options
Document feeder Duplex Automatic Document Feeder Document feeder capacity 60 sheets Scan resolution • Optical: 600 x 600 dpi • TWAIN: Up to 9600 dpi interpolated • WIA: Up to 600 dpi ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 237: Options And Upgrades
• IEEE802.11 Compliant Wireless Network Adapter (optional) • Support for external USB Card Reader • Support for AirPrint • Wi-Fi Direct ® ® Remote access Xerox CentreWare Internet Services Options and Upgrades • Wireless network adapter • 550-Sheet Feeder with up to 3 additional trays •...
Page 238: Physical Specifications
66.0 cm (26.0 in.) Weight 25.4 kg (56.0 lb.) 31.2 kg (68.8 lb.) S configuration Weight 26.3 kg (58.0 lb.) 32.1 kg (70.8 lb.) X configuration Physical Specifications for Standard Configuration ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 239: Physical Specifications For Standard Configuration With Optional 550-Sheet Feeder
Specifications Physical Specifications for Standard Configuration with Optional 550-Sheet Feeder Clearance Requirements for Standard Configuration ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 240: Clearance Requirements With Optional 550-Sheet Feeder
Specifications Clearance Requirements with Optional 550-Sheet Feeder ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 241: Environmental Specifications
Under extreme environmental conditions, such as 10°C and 85% relative humidity, defects can occur due to condensation. Elevation For optimum performance, use the printer at elevations below 3100 m (10,170 ft.). ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 242: Electrical Specifications
® ENERGY STAR settings are preset on Xerox equipment at the factory to switch to Power Saver modes after 2 minutes from the last copy or print.
Page 243: Performance Specifications
Paper size. Letter (8.5 x 11 in.) and A4 (210 x 297 mm) sizes share the fastest print speed. Larger sizes reduce print speeds. • Paper weight: Lightweight prints faster than heavier paper, such as Cardstock and Labels. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 245: Regulatory Information
Regulatory Information This appendix includes: • Basic Regulations ................................246 • Copy Regulations ................................251 • Fax Regulations .................................. 254 • Material Safety Data Sheets ............................258 ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 246: Basic Regulations
• Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
Page 247: European Union
This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for the environment. To ensure compliance with European Union regulations, use shielded interface cables. A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox. European Union Lot 4 Imaging Equipment Agreement Environmental Information...
Page 248 Regulatory Information Environmental Benefits of Duplex Printing Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
Page 249: Germany
This product is certified to Environmental Choice standard for office machines, meeting all requirements for reduced environmental impact. As part of achieving certification, Xerox Corporation has proven this product meets the Environmental Choice criteria for energy efficiency. Certified copier, printer, multifunctional device, and fax products must also meet criteria such as reduced chemical emissions and demonstrate compatibility with recycled supplies.
Page 250: Turkey Rohs Regulation
(2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. ®...
Page 251: Copy Regulations
“fair use” or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 252: Canada
Canada or a department, board, Commission, or agency established by the Government of Canada or of a province or of a government of a state other than Canada ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 253: Other Countries
• Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 254: Fax Regulations
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 255 Ask your local Telephone Company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment. You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack.
Page 256: Canada
DTMF signaling for more reliable and faster call setup. Modification of this product, connection to external control software, or connection to an external ® control apparatus not authorized by Xerox will invalidate its certification. South Africa This modem must be used in conjunction with an approved surge protection device.
Page 257: New Zealand
For correct operation, total of the RNs of all devices connected to a single line at any time should not exceed five. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 258: Material Safety Data Sheets
Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 259: Recycling And Disposal
Recycling and Disposal This appendix includes: • All Countries ..................................260 • North America ..................................261 • European Union .................................. 262 • Other Countries ................................... 264 ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 260: All Countries
Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
Page 261: North America
North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.
Page 262: European Union
In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. ®...
Page 263: Collection And Disposal Of Equipment And Batteries
This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive. Battery Removal Batteries should only be replaced by a manufacturer-approved service facility. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...
Page 264: Other Countries
Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. ® ® Xerox WorkCentre 3655/3655i Multifunction Printer User Guide...

This manual is also suitable for:

Workcentre 3655i

Xerox WorkCentre 3655 User Manual

1 Safety

2 Features

3 Installation and Setup

4 Paper and Media

5 Printing

6 Copying

7 Scanning

8 Faxing

9 Maintenance

10 Troubleshooting

Specifications

Regulatory Information

Quick Links

Troubleshooting

Related Manuals for Xerox WorkCentre 3655

Summary of Contents for Xerox WorkCentre 3655