Xerox WorkCentre 3215NI User Manual page 247

Condition
Wrinkles or creases • Ensure that the paper is loaded properly.
• Check the paper type and quality. (See
• Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees in
Back of printouts Check for leaking toner. Clean the inside of the machine. (See
are dirty
Solid Black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert
• The toner cartridge may be defective. Remove the toner cartridge and install a new
A
• The machine may require repair. Contact a service representative.
Loose toner • Clean the inside of the machine.
• Check the paper type and quality. (See
• Remove the toner cartridge and install a new one. (See
• The machine may require repair. Contact a service representative.
Character Voids Character voids are white areas within parts of characters that should be solid black:
• If you are using transparencies, try another type of transparency. Because of the
A
• You may be printing on the wrong surface of the paper. Remove the paper and turn
• The paper may not meet paper specifications.
the tray.
it.
one.
Cartridge.)
composition of transparencies, some character voids are normal.
it around.
Suggested Solutions
Media Guidelines.)
Media Guidelines.)
Xerox® WorkCentre® 3215/3225
Common Problems
Cleaning the Machine.)
Replacing the Toner
User Guide
235