Error Messages - Xerox WorkCentre 3215NI User Manual

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Error Messages

Error Messages
Use the following information to solve problems on the machine. Some messages may not appear on
the display depending on options or models.
Message
Door is open.
Close it.
Jam
at duplex path
Jam
inside machine
Network Problem
WiFi Connection
Network Problem:
IP Conflict
Paper Jam
in Manual Feeder
Paper Jam in Tray 1
Replace
Toner Cart.
Toner is low.
Order Toner Cart.
Invalid
Toner Cart.
Install
Toner Cart.
224
Xerox® WorkCentre® 3215/3225
User Guide
Meaning
One of the machine covers is not
securely latched.
Paper has jammed during duplex
printing.
Paper has jammed inside the
machine.
Wireless not connected
The network IP address you have
set is being used by someone else.
Paper has jammed in the Manual
Feed Slot area.
Paper has jammed in the paper
tray area.
The toner cartridge has reached
the end of its lifespan. The printer
stops printing.
Only a small amount of toner is
left in the toner cartridge. The
toner cartridge will need to be
replaced soon.
The toner cartridge you have
installed is not for your machine.
The toner cartridge is not installed.
Suggested Solutions
• Close the open cover until it
locks into place.
• Clear the jam. (See
Duplex and
Exit Area
Jams.)
• Clear the jam. (See
Paper Tray
Jams.)
• Turn machine off, then on
again.
• Check the IP address and reset
it if necessary (See
Printing a
Network Configuration
Report.).
• Clear the jam. (See
Manual
Feed Slot Jams.)
Clear the jam. (See
Paper Tray
Jams.)
• Replace the toner cartridge.
(See
Replacing the Toner
Cartridge.)
• Prepare a new cartridge for
replacement. You may
temporarily increase the
printing quality by
redistributing the toner. (See
Redistributing
Toner.)
• Install a new toner cartridge
designed for your machine.
• Install the toner cartridge. (See
Replacing the Toner
Cartridge.)

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