Troubleshooting - Bosch Diniop IP - NWC-0455 Installation Manual

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Troubleshooting

If you cannot resolve a fault, please contact your supplier or system integrator or
go direct to Bosch Security Systems Customer Service.
The version numbers of the internal processors can be viewed on a special page.
Please note this information before contacting Customer Service.
– In the address bar of your browser, after the unit IP address enter
/version (for example 192.168.0.80/version).
– Write down the information or print out the page.
The following table is intended to help you identify the causes of malfunctions
and correct them where possible.
Malfunction
No image
transmission to
remote location.
No connection
established, no image
transmission.
The unit does not
report an alarm.
Possible causes
Defective camera.
Faulty cable connections.
The unit's configuration.
Faulty installation.
Wrong IP address.
Faulty data transmission
within the LAN.
The maximum number of
connections has been
reached.
Alarm source is not selected. Select possible alarm sources on
No alarm response specified. Specify the desired alarm response
Dinion IP
| Installation Manual
Solution
Connect a local monitor to the
camera and check the camera
function.
Check all cables, plugs, contacts
and connections.
Check all configuration parameters.
Check all cables, plugs, contacts
and connections.
Check the IP addresses (terminal
program).
Check the data transmission with
ping .
Wait until there is a free connection
and call the transmitter again.
Alarm sources
the
page.
Alarm connections
on the
configuration page, if necessary
change the IP address.
Bosch Security Systems | 2006-05 | V2.0
10
configuration