Error
code or
Error contents
message
985.01
Service engine RFID
communications
985.02
Service engine RFID
communications
985.03
Service engine RFID
communications
Description/Action
Generic hardware error
Printer having problems
communicating with radio
Radio having problems
communicating with printer
Possible repair actions
1. Check the RFID firmware
card, RFID interface card,
RFID cable, and RFID
option for correct
installation. Go to
"Installing / Removing
the RFID UHF option" on
page
4-149.
2. Replace the RFID UHF
option.
Note: There can be no other
connectivity options installed
on printers that have the RFID
UHF option installed. If any
connectivity option is installed
(other than the RFID interface
card), a 985.xx error will occur
1. Check the RFID firmware
card, RFID interface card,
RFID cable, and RFID
option for correct
installation. Go to
"Installing / Removing
the RFID UHF option" on
page
4-149.
2. Replace the RFID UHF
option.
Note: There can be no other
connectivity options installed
on printers that have the RFID
UHF option installed. If any
connectivity option is installed
(other than the RFID interface
card), a 985.xx error will occur
1. Check the RFID firmware
card, RFID interface card,
RFID cable, and RFID
option for correct
installation. Go to
"Installing / Removing
the RFID UHF option" on
page
4-149.
2. Replace the RFID UHF
option.
Note: There can be no other
connectivity options installed
on printers that have the RFID
UHF option installed. If any
connectivity option is installed
(other than the RFID interface
card), a 985.xx error will occur
2-113
Diagnostic information
4062
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