Hard Disk Problems - Micron ClientPro XVI User Manual

Pci-bus system
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Hard Disk Problems

Problem
System has to be booted from a floppy disk. Hard drive is either unrecognized
or unreadable.
Possible Cause
The connections between the drive and the controller may be defective or
loose.
The hard drive's root directory or file allocation table may be corrupted.
The controller or hard drive may also be defective.
Solution
Check that the hard drive and controller are connected properly.
If hard drive recovery software is available, use it to repair the damage.
The only other solution is to attempt a high-level (DOS) format on the drive.
Do not attempt to low-level format the drive! If the drive cannot be
formatted, either the drive or the controller may be defective. Contact
Micron technical support.
Problem
System has to be booted from a floppy disk. Hard disk is completely functional,
but cannot be used for boot-up.
Possible Cause
The hard drive's boot sector may have become corrupted.
Solution
If hard drive recovery software is available, attempt to use it to repair the
damaged boot sector. The only other solution is to attempt a high-level
(DOS) format on the drive and transfer the DOS system to the boot sector.
Do not attempt to low-level format the drive! Backup your data before
formatting your drive.
Micron Electronics, Inc.
Chapter 4: Common Problems
4-9

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