Call Transfer; Supervised Transfer - Panasonic DBS 576 Technical Manual

Chapter 5. Key Telephone Features
Considerations
• Calls in Exclusive Hold cannot be picked up.

Call Transfer

Description
The System allows you to transfer calls to either another extension or to an outside number. The
transferred calls can be either supervised or unsupervised. (You can also use the Camp-on feature to
transfer a call to a busy extension.)

Supervised Transfer

When completing a supervised transfer, the transferring party remains on the line until the third party
answers, then he/she announces the call.
Operation
To supervise the transfer of a call to another extension:
1. While on a call, press the HOLD key.
2. Dial the extension number to which the call is to be trans-
ferred.
3. When the call is answered, inform the third party of the
transfer.
4. Complete the transfer:
• If On-Hook Transfer is enabled for your Extension COS,
replace the handset or press the ON/OFF key.
• If On-Hook Transfer is disabled, press the PROG key (or
RELEASE key if using DSS/72).
To supervise the transfer of a call to an outside number:
1. While on a call, press the HOLD key.
2. Seize a trunk line and dial the number to which the call is to
be transferred.
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Action
Action
DBS 576 (USA) issued April 2002
Section 700 - Operation
Result
Intercom dial tone
Talk-EXT Name or Number displays
Result
Intercom dial tone
576-51-700