Music On Hold - Panasonic KX-NCP500 Manual Manual

Operating Manual References
1.3.42 Message Waiting

11.1.4 Music on Hold

Description
Music or other audio can be played to a party that has been put on hold. The following audio sources are
available:
a.
External music source
b.
Internal music source
c.
Outgoing Message (OGM)
d.
Tone
Music Source Assignment
Seven BGMs are available to assign for Music on Hold. An external music source or one of two internal music
sources can be assigned to BGM 1. In addition, 6 OGMs can be assigned to BGMs 2 through 7.
For tenant users, each tenant can select one of the BGMs or the tone to use for Music on Hold.
Conditions
[General]
•
Hardware Requirement: User-supplied music source (when an external music source is assigned).
•
Volume Control
It is possible to change the volume of an internal and/or external music source.
•
For tenants, the type of call determines which tenant's music source is used, as follows:
Incoming Intercom Calls/Outgoing
Incoming CO Line Calls
[Using OGMs for BGM]
•
This feature will function using the preinstalled IPCMPR card. To increase the capacity of the feature, it is
possible to add an ESVM4 card mounted on an OPB3 card.
•
To use OGMs for BGM, the corresponding ESVM card/block's SVM Feature must be disabled, and MSG
Feature (OGM) enabled.
Document Version 2009-12
Type
Selected based on the tenant setting to which the
Calls extension user belongs.
Selected based on the tenant setting of the distribution
method (DIL/DID).
11.1.4 Music on Hold
Music Source
Feature Manual 183