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Operating Manual

Pure IP-PBX
KX-NCP500/KX-NCP1000
Model No.
KX-TDE100/KX-TDE200/KX-TDE600
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-NCP500/KX-NCP1000: PBMPR Software File Version 7.0000 or later
KX-TDE100/KX-TDE200: PMMPR Software File Version 7.0000 or later
KX-TDE600: PGMPR Software File Version 7 .0 000 or later
Document Version: 2013-05

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   Summary of Contents for Panasonic KX-NCP500

  • Page 1: Operating Manual

    Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-NCP500/KX-NCP1000: PBMPR Software File Version 7.0000 or later KX-TDE100/KX-TDE200: PMMPR Software File Version 7.0000 or later KX-TDE600: PGMPR Software File Version 7 .0 000 or later...

  • Page 2: Feature Highlights

    Feature Highlights Feature Highlights Easy Operation IP Communication A Panasonic telephone that is equipped with This PBX supports IP communication using a Navigator Key/Jog Dial and a display helps a variety of IP telephones, such as the you to access desired features easily. Also, you...

  • Page 3

    SIP Extension ® Session Initiation Protocol Extension SLT ® Single Line Telephone • KX-NT500 series mean KX-NT543, KX-NT546 and KX-NT560. • The illustrations of the PBX are based on the KX-NCP500. • The following icons are used frequently. Hints Conditions Notice •...

  • Page 4

    • Some optional hardware, software, and features are not available in some areas, or for some PBX models. Please consult your certified Panasonic dealer for more information. • This manual provides basic information on how you can access commonly used PBX functions with proprietary telephones (PTs), single line telephones (SLTs), portable stations (PSs), and DSS Consoles.

  • Page 5: Document Version

    The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by ® Panasonic Corporation is under license. • All other trademarks identified herein are the property of their respective owners. Document Version 2013-05...

  • Page 6: Safety Notices

    Safety Notices Safety Notices Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent damage to property. The notices are classified as follows, according to the severity of injury or damage: This notice means that misuse could result in death WARNING or serious injury.

  • Page 7: Important Information

    Unplug the unit(s) from the AC outlet if the system emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized Panasonic Factory Service Center. •...

  • Page 8

    Important Information [For KX-NCP Series PBX Users Only] • Only use the 19-inch rack mounting equipment (attachment bracket, screws) included with the PBX. [For KX-TDE Series PBX Users Only] • Do not dispose of batteries in a fire, as they may explode. Dispose according to local regulations. CAUTION SAFETY REQUIREMENTS For All Telephone Equipment...

  • Page 9

    Contact your telephone company. If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the CO lines until it has been serviced by an authorized Panasonic Factory Service Center. Notes...

  • Page 10: Important Safety Instructions

    Important Safety Instructions Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.

  • Page 11

    Attention Attention • When using a Panasonic proprietary telephone (PT), use only the correct Panasonic handset. • For users of PC Phone (Free License Version) shipped with KX-DT301/KX-T7601 USB Module: All features of the PC Phone software are available for 90 days from the date of installation.

  • Page 12

    Certification No.: found on the side of the unit • Ringer Equivalence No. KX-NCP500/KX-NCP1000: 0.4B KX-TDE100/KX-TDE200: 0.3A KX-TDE600: 0.4B • Facility Interface Code KX-NCP500/KX-NCP1000: 02LS2, 04DU9.BN/DN/1KN/1SN KX-TDE100/KX-TDE200: 02LS2, 04DU9.BN/DN/1KN/1SN KX-TDE600: 02LS2, 04DU9.BN/DN/1KN/1SN • Service Order Code KX-NCP500/KX-NCP1000: 9.0F, 6.0P KX-TDE100/KX-TDE200: 9.0F, 6.0P KX-TDE600: 9.0F, 6.0P •...

  • Page 13

    F.C.C. REQUIREMENTS AND RELEVANT INFORMATION • US:AAAEQ##TXXXX The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. Incidence of Harm to the Telephone Lines If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required.

  • Page 14: Table Of Contents

    Table of Contents Table of Contents 1 Operation ....................17 Before Operating the Telephones .................18 1.1.1 Before Operating the Telephones ..................18 Basic Operations ......................26 1.2.1 Making Calls ........................26 1.2.2 Answering Calls ......................28 Telephone Features and Operation ................30 1.3.1 Absent Message ......................30 1.3.2 Account Code Entry .......................31 1.3.3...

  • Page 15

    Table of Contents 1.3.46 OHCA (Off-hook Call Announcement) .................108 1.3.47 One-touch Dialing ......................108 1.3.48 Paging ..........................109 1.3.49 Paralleled Telephone ....................111 1.3.50 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension ........................112 1.3.51 Printing Message ......................115 1.3.52 Privacy Release ......................116 1.3.53 Private Network Features—CLIP (Calling Line Identification Presentation) ....116 1.3.54 Private Network Features—CLIR (Calling Line Identification Restriction) ....117 1.3.55...

  • Page 16

    Feature Number Table ....................211 Tone ..........................220 4.3.1 Tone ..........................220 Revision History ......................224 4.4.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.02xx .......224 4.4.2 KX-NCP500/KX-NCP1000 PBMPR Software File Version 4.1xxx .......224 4.4.3 KX-NCP500/KX-NCP1000 PBMPR Software File Version 5.0xxx .......224 4.4.4 KX-NCP500/KX-NCP1000 PBMPR Software File Version 6.0xxx .......225 4.4.5...

  • Page 17: Operation

    Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX. Document Version 2013-05 Operating Manual...

  • Page 18: Before Operating The Telephones

    Single Line Telephone (SLT) (e.g., rotary pulse telephone) Which features are available depend on the type of telephone being used. If you are using a Panasonic proprietary telephone with a special feature button such as or a display (Display PT) or both, you can REDIAL follow the operation with the button or display messages for easy programming.

  • Page 19: Your Extension Number

    You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 Tone" (Appendix). Display In this manual, you will see "the display …". This refers to the display of a Panasonic proprietary telephone. If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed.

  • Page 20

    1.1.1 Before Operating the Telephones Restrictions Some features may be restricted at your extension depending on system programming and the type of telephone being used. Icon Descriptions The following icons show you the feature availability, notes and action to use the features. This feature cannot be used with a Seize a CO line (One of the (CO)

  • Page 21: When You Use A Panasonic Proprietary Telephone

    When You Use a Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone or KX-UT series SIP phone, it may have some of the useful feature buttons that make operations simple. For the details, refer to the Location of Controls in the documentation for your phone.

  • Page 22

    1.1.1 Before Operating the Telephones Button Feature Call Log Used to show the incoming call information. Call Log for ICD Group Used to have a Call Log button for incoming call distribution group. Log-in/Log-out Used to switch between the log-in and log-out mode. Log-in/Log-out of a specified Used to have a Log-in/Log-out button for another incoming call distribution group...

  • Page 23

    1.1.1 Before Operating the Telephones Button Feature Used to switch the room status of extensions between Ready and Not Cleaned-up Ready. Primary Directory Number Used to make and receive both outside and intercom calls. (PDN) Secondary Directory Number Used to show the current status of another extension, call the extension, (SDN) and pick up or transfer calls to it.

  • Page 24: How To Follow The Steps

    1.1.1 Before Operating the Telephones How to Follow the Steps An example of system operation is shown below. Calling Another Extension Feature title Intercom Call PT/SLT/PS/SIP Extn. PT and SLT Operation steps extension no. The description of the icons are explained on (DSS) "Icon Descriptions".

  • Page 25: Connection Example

    1.1.1 Before Operating the Telephones Connection Example This diagram shows you a connection example. Private ITSP IP Network Network Telephone Company Remote PC Router (e.g., ADSL Modem) IP-PT IP Softphone, CA Client PC Fax Machine DSS Console Printer SIP Extension Wireless Phone DSS Console IP-CS...

  • Page 26: Basic Operations

    1.2.1 Making Calls 1.2 Basic Operations 1.2.1 Making Calls – Intercom Call – Operator Call – Calling an Outside Party Intercom Call You can call another extension user. PT/SLT/PS/SIP Extn. extension no. (DSS) (SDN) Off-hook. Talk. Dial extension number, or press DSS or SDN. •...

  • Page 27: Operator Call

    1.2.1 Making Calls Operator Call You can call an extension or a group assigned as the operator. PT/SLT/PS/SIP Extn. Off-hook. Enter 0. Calling an Outside Party You have to seize a CO line before dialing an outside phone number because external calls are made via your PBX.

  • Page 28: Answering Calls

    1.2.2 Answering Calls S-CO Line Access PT and SLT PT/PS outside (S-CO) phone no. Off-hook. Press S-CO. Dial outside Talk. phone number. • Each of the S-CO button or G-CO button light shows the current status as follows: Off: The line is idle. Red on: The line is in use.

  • Page 29

    1.2.2 Answering Calls • You can select one of the following methods to answer calls: – Lift the handset to receive the preferred line. (Default: Ringing line is selected.) – Press the SP-PHONE button. (Refer to "1.3.32 Hands-free Operation".) – Press the flashing CO, INTERCOM, ICD Group, PDN, or SDN button directly.

  • Page 30: Telephone Features And Operation

    1.3 Telephone Features and Operation 1.3.1 Absent Message You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone. There are eight preprogrammed messages and one for your personal message (16 characters). The selected message is shown on the display of your telephone.

  • Page 31: Account Code Entry

    • * SIP phone users will not hear the D. Tone. • A Panasonic proprietary telephone extension user can enter an account code during a conversation and when hearing reorder tone after the other party hangs up. • Account codes may use the digits "0" through "9".

  • Page 32: Alternate Calling-ring/voice

    1.3.4 Automatic Callback Busy (Camp-on) 1.3.3 Alternate Calling—Ring/Voice The caller can alternate the alerting method, either ring or Ring voice, when making an intercom call. Ring Hello On the other hand, any extension can set the alerting method, either ring or voice, when receiving an intercom call. Ringing (Default): You can call the other party with a ring tone.

  • Page 33: Automatic Callback Busy Cancel

    1.3.4 Automatic Callback Busy (Camp-on) To set (for both extension and CO line) PT/SLT/PS While hearing a busy tone C.Tone Enter 6. On-hook. To answer the callback ringing from an idle extension PT/SLT/PS While hearing a callback ringing R.B.Tone Off-hook. Talk.

  • Page 34: Bgm (background Music)

    1.3.6 Call Hold 1.3.5 BGM (Background Music) You can listen to the background music through your telephone speaker while on-hook. An external music source, such as a radio, can be connected. If your extension becomes busy (off-hook, making or receiving a call etc.), the music stops temporarily.

  • Page 35

    1.3.6 Call Hold During a conversation C.Tone Press Recall/ Enter On-hook. hookswitch. SIP Extn. During a conversation HOLD Press HOLD. On-hook. Document Version 2013-05 Operating Manual...

  • Page 36: Call Hold Retrieve

    1.3.6 Call Hold Call Hold Retrieve PT/SLT/PS At the holding extension (Call Hold Retrieve) (CO) INTERCOM A confirmation tone is heard. Off-hook. Talk. Press flashing CO or INTERCOM, or enter To retrieve an outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a held line number) (CO) A confirmation...

  • Page 37: Call Monitor

    1.3.8 Call Park • The CO or INTERCOM button light shows the current status as follows: – Regular Hold mode Flashing green slowly: Your held call Flashing red: Another extension’s held call – Exclusive Call Hold mode Flashing green moderately: Your held call Red on: Another extension’s held call •...

  • Page 38: Call Park Retrieve

    1.3.8 Call Park When a call is parked automatically, or more than one call has been parked at the same time, you need to specify the parking zone number to retrieve the required call. To set PT/PS During a conversation (Call Park) Press Call Park.

  • Page 39: Call Pickup

    1.3.9 Call Pickup PT/SLT/PS stored parking zone no. C.Tone Off-hook. Enter Dial stored parking Talk. zone number (2 digits). • If a call is parked automatically, confirm the parking zone number on the display. • If a call is not retrieved within a specified time, you will hear an alarm as a reminder (Call Park Recall).

  • Page 40: Call Pickup Deny

    1.3.10 Call Splitting Caller Information Display before Call Pickup using DSS button Depending on system programming, you can confirm the caller information of a call to another extension using the DSS button before picking up the call. Pressing the corresponding DSS button will call the extension receiving the call rather than picking up the call.

  • Page 41

    1.3.10 Call Splitting To alternate between the parties leaving one party on hold temporarily PT/PS During a conversation (DSS) TRANSFER TRANSFER C.Tone extension no. Press Press DSS or dial the other Talk to the Press Talk to the TRANSFER. party's extension number. other party.

  • Page 42: Call Transfer

    1.3.11 Call Transfer During a conversation extension no. C.Tone Talk to the On-hook. Press Recall/ Dial the other party's Press Recall/ other party. hookswitch. extension number. hookswitch. 1.3.11 Call Transfer – Transferring to an Extension in the PBX – Transferring to an Outside Party Using the PBX Service –...

  • Page 43

    1.3.11 Call Transfer During a conversation extension no. C.Tone Press Recall/ On-hook. Dial extension Talk. hookswitch. number. This step can be omitted. SIP Extn. During a conversation HOLD extension no. Dial Talk. On-hook. extension number. Press HOLD, or TRANSFER This step can be omitted for KX-HGT100.

  • Page 44: Transferring To An Outside Party Using The Pbx Service

    1.3.11 Call Transfer • System programming is required to use the One-touch Transfer feature during a conversation with an extension. Transferring to an Outside Party Using the PBX Service Some extensions may be restricted from performing this feature. PT/PS During a conversation outside TRANSFER CO line...

  • Page 45: Transferring To An Outside Party Using The Sip Service

    1.3.11 Call Transfer • * Instead of going on-hook, if you press the HOLD button or TRANSFER button (KX-HGT100) once or twice (depending on the telephone being used), you can return to the held call, and the call with the transferred party will be disconnected. •...

  • Page 46: Call Waiting Features

    1.3.12 CALL WAITING FEATURES To transfer a call without announcement (Blind Transfer) PT/PS During a conversation outside TRANSFER phone no. C.Tone Press Enter Dial outside phone Enter #. On-hook. TRANSFER. number. During a conversation outside phone no. C.Tone Enter #. On-hook.

  • Page 47: Answering Call Waiting In The Pbx

    1.3.12 CALL WAITING FEATURES To send a call waiting PT/SLT/PS While hearing a busy tone Enter 1. • Depending on the type of the other party’s telephone, you may be able to talk to the other party using the speaker and the microphone (Off-hook Call Announcement [OHCA]), or you can send a call announcement through the handset (Whisper OHCA), if they are having another conversation using the handset.

  • Page 48

    1.3.12 CALL WAITING FEATURES 2. To hold the current call and then talk to the new party PT/PS (CO) While hearing a tone (ICD Group) HOLD (PDN) Press HOLD. Talk to the (SDN) new party. INTERCOM Press CO, ICD Group, Disregard this step if both PDN, SDN, or INTERCOM.

  • Page 49

    1.3.12 CALL WAITING FEATURES PT/SLT/PS During a conversation C.Tone Talk to the On-hook. Off-hook. Enter original party. 2.2 To hold the second call and then talk to the original party After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new party again.

  • Page 50

    1.3.12 CALL WAITING FEATURES During a conversation C.Tone Talk to the Press Recall/hookswitch. Enter original party. C.Tone Talk to the On-hook. Off-hook. Enter new party. • Depending on the type of your telephone, you may be able to talk to the other party using the speaker and the microphone (Off-hook Call Announcement [OHCA]), or you can receive an announcement through the handset (Whisper OHCA), if you are having a conversation using the handset.

  • Page 51: Call Waiting Tone

    1.3.13 Call Waiting Tone Answering Call Waiting from the Telephone Company This is an optional telephone company service. You can receive a call waiting tone with the caller’s name or telephone number information. For details, consult your telephone company. PT/SLT/PS PT/PS While hearing a tone While hearing a tone...

  • Page 52: Character Entry

    1.3.14 Character Entry To set/cancel for outside calls (Automatic Call Waiting) PT/SLT/PS No tone C.Tone Tone Off-hook. On-hook. Enter 732. Enter 0 or 1. • To change the tone from a PT, refer to "3.1.2 Personal Programming". • For information about answering a waiting call, refer to "1.3.12 CALL WAITING FEATURES".

  • Page 53

    1.3.14 Character Entry Table 1 (Standard mode) Document Version 2013-05 Operating Manual...

  • Page 54

    1.3.14 Character Entry Table 2 (Option mode) <Example> To enter "Ann" (5 times) (5 times) FWD/DND Note • To erase the character on the cursor, press CLEAR. • To move the cursor to the left, press • To move the cursor to the right, press .

  • Page 55: Conference

    1.3.15 Conference 1.3.15 Conference – Conference – Leaving Three-party Conference Conference You can add one or more parties to your conversation. To establish a conference call PT/PS During a conversation CONF desired CONF phone no. C.Tone C.Tone TRANSFER Talk to the Talk with Press CONF Dial desired...

  • Page 56

    1.3.15 Conference During a conversation desired phone no. C.Tone Press Recall/ Dial desired Talk to the Press Recall/ Enter 3. hookswitch. phone number. new party. hookswitch. Seize CO line before dialing outside phone number. Talk with multiple parties. To establish a conference call when receiving a call from an outside party during a two-party conversation PT/PS (CO)

  • Page 57

    1.3.15 Conference To add four or more parties to a conference PT/PS During a conversation To continue desired CONF CONF phone no. C.Tone Talk. Talk. Press CONF. Dial desired Press CONF. phone number. Seize CO line before dialing outside phone number. To add another party on hold to a conference PT/PS During a 3- to 7-party conference...

  • Page 58

    1.3.15 Conference During a conversation Press Recall/hookswitch. To disconnect one party and then talk to the other in a three-party conversation PT/PS During a conversation (CO) (ICD Group) FLASH/ TRANSFER RECALL (PDN) (SDN) Press TRANSFER once Press Talk. or twice to establish a FLASH/RECALL.

  • Page 59: Conference, Unattended

    1.3.16 Conference, Unattended To leave a conference involving at least one other extension PT/SLT/PS During a three-party conference On-hook. To leave a conference involving two outside parties PT/PS During a three-party conference TRANSFER On-hook. Press TRANSFER. During a three-party conference Press Recall/hookswitch.

  • Page 60

    1.3.16 Conference, Unattended To leave a conference PT/PS During a 3- to 7-party conference CONF Press CONF. On-hook. To return while others are talking PT/PS INTERCOM (CO) (ICD Group) (PDN) (SDN) Press flashing green CO, ICD Group, PDN, SDN, or INTERCOM. To complete a conversation PT/PS During a conversation...

  • Page 61: Conference Mode

    1.3.17 Conference Group Call 1.3.17 Conference Group Call You can call multiple parties, assigned as members of a group (conference group), and establish a multiple party conversation with the called parties. You can make a conference group call to both extensions and CO lines (including analog lines).

  • Page 62: Broadcast Mode

    1.3.17 Conference Group Call • * If you do not enter an entry code when making the conference group call, extensions/outside telephones can join the conversation without needing to enter an entry code. • Entry codes can consist of the digits "0" through "9". When " " is used for an entry code, no one can join a conversation that is already in progress.

  • Page 63

    1.3.17 Conference Group Call To make/answer a conference group call (for both extension and CO line) PT/SLT/PS Caller conference entry code group no. Enter Dial conference Off-hook. Enter entry code group number (max. 8 digits). (1 digit). Wait for an answer.

  • Page 64

    1.3.17 Conference Group Call To make a conversation with a party in the group’s preassigned order PT/PS During an announcement CONF Press CONF. To end a conversation with a specific party PT/PS During a conversation To end a conversation with a specific party (DSS) Press DSS.

  • Page 65

    1.3.17 Conference Group Call For a called extension To send a notification tone to the caller and join a conversation PT/SLT/PS Called Party During an announcement (DSS) Press DSS corresponding to the caller. Wait for reply. Talk. Press Recall/ hookswitch. PT/PS Caller During an announcement...

  • Page 66

    1.3.17 Conference Group Call For security reasons, you can set a specific entry code for the conference group call. To join the conversation, extensions/outside telephones have to enter the same entry code. Therefore, you have to inform the parties to be added to the conversation of the entry code in advance. For an extension originating the conversation To make a conference group call with an entry code PT/SLT/PS...

  • Page 67: Data Line Security

    1.3.18 Data Line Security For an extension joining the conversation To join a conversation with an entry code PT/SLT/PS/SIP Extn. conference entry code group no. Enter Dial conference Off-hook. Enter entry code Enter #. group number (1 digit). (max. 8 digits). C.Tone Talk.

  • Page 68: Disa (direct Inward System Access)

    1.3.19 DISA (Direct Inward System Access) To set/cancel PT/SLT/PS C.Tone Cancel On-hook. Off-hook. Enter 730. Enter 1 to set or 0 to cancel. 1.3.19 DISA (Direct Inward System Access) – Calling through DISA Calling through DISA When outside callers access extensions in the PBX, a prerecorded message greets the caller and gives information about how to access an extension.

  • Page 69

    1.3.19 DISA (Direct Inward System Access) To call an extension PIN: Personal Identification Number From Outside Telephone In No Security Mode/Trunk Security Mode DISA desired phone no. extension no. R.B.Tone & DISA message Off-hook. Dial DISA Dial desired extension number. phone number.

  • Page 70

    1.3.19 DISA (Direct Inward System Access) To call an outside party From Outside Telephone PIN: Personal Identification Number In No Security Mode DISA outside R.B.Tone & phone no. phone no. DISA message Off-hook. Dial DISA Dial outside phone number. phone number. Seize CO line before dialing outside phone number.

  • Page 71: Dnd (do Not Disturb)

    1.3.20 DND (Do Not Disturb) CAUTION There is a risk that fraudulent telephone calls will be made using the CO-to-CO Line Call feature of DISA. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: Enabling DISA security (CO Line Security or All Security).

  • Page 72: Dnd Override

    1.3.20 DND (Do Not Disturb) • The FWD/DND button light shows the current status as follows: Off: Both features are not set. Flashing red slowly: FWD mode Red on: DND mode • The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode.

  • Page 73

    1.3.20 DND (Do Not Disturb) To call PT/SLT/PS extension no. DND Tone R.B.Tone Off-hook. Dial extension Enter 1. Talk. number. Switching FWD/DND Status Using Fixed FWD/DND Button Using a proprietary telephone (PT), you can easily switch the FWD/DND status for outside/ intercom calls without clearing any FWD destination that was set previously.

  • Page 74: Door Open

    1.3.21 Door Open To set and clear FWD/DND for outside/intercom calls While on-hook (when in FWD/DND Setting Mode) AUTO DIAL Outside Calls FWD/DND STORE Intercom Calls Press the fixed Enter 1 or 2. Press STORE. FWD/DND button. FWD/DND off AUTO DIAL STORE DND on Press STORE...

  • Page 75: Doorphone Call

    1.3.22 Doorphone Call • The door open will be triggered for a specified time period. 1.3.22 Doorphone Call Preprogrammed extensions or an outside party can receive a call from a doorphone, and talk to the person through the doorphone. To call from the doorphone Doorphone C.Tone Talk.

  • Page 76: Efa (external Feature Access)

    1.3.24 Executive Busy Override 1.3.23 EFA (External Feature Access) You can access special features (e.g., Call Waiting offered by a host PBX or telephone company. This feature is only effective for an outside call. <Example> To hold the current call and then talk to the new party PT/PS While hearing a tone While hearing a tone...

  • Page 77

    1.3.24 Executive Busy Override To join an intercom call PT/SLT/PS Party joining the call A busy tone is heard and the caller information of the call to another (DSS) extension is displayed. (PDN) C.Tone B. Tone (SDN) Off-hook. Talk. Enter 3. extension no.

  • Page 78: Executive Busy Override Deny

    1.3.25 Extension Dial Lock To talk to each party alternately PT/PS During a conversation To continue TRANSFER Talk to the Press TRANSFER. other party. Executive Busy Override Deny A preprogrammed extension user can prevent his calls from being interrupted by another extension user (Default: Allow other users to interrupt calls).

  • Page 79: Extension Feature Clear

    1.3.26 Extension Feature Clear To unlock PIN: Personal Identification Number PT/SLT/PS/SIP Extn. extension PIN C.Tone Off-hook. On-hook. Enter Enter 0. Enter extension PIN (max. 10 digits). • If you forget the extension PIN or cannot unlock your extension, consult your manager. The manager can clear your extension PIN, or unlock your extension.

  • Page 80: Extension Pin (personal Identification Number)

    1.3.27 Extension PIN (Personal Identification Number) Features Default Setting Paging Deny Allow Timed Reminder Cleared Do Not Disturb (DND) Call Waiting Enable—Tone Executive Busy Override Allow Data Line Security Paralleled Telephone The telephone in parallel rings. Log-in/Log-out Log-in These features may not be reset, depending on system programming. To reset PT/SLT/PS/SIP Extn.

  • Page 81: External Relay

    1.3.28 External Relay To set PIN: Personal Identification Number PT/SLT/PS/SIP Extn. extension PIN Off-hook. Enter 799. Enter 1. Enter extension PIN (max. 10 digits). same extension PIN C.Tone On-hook. Enter #. Enter same extension Enter #. PIN (max. 10 digits). To cancel PT/SLT/PS/SIP Extn.

  • Page 82: External Sensor

    1.3.30 FWD (Call Forwarding) To switch on the relay PT/SLT/PS relay no. C.Tone Enter Enter relay number On-hook. Off-hook. (2 digits). • The relay will be switched off after a specified time period. 1.3.29 External Sensor Preprogrammed extensions can receive an alert call from an external sensor (e.g., security alarm) connected to the PBX.

  • Page 83

    1.3.30 FWD (Call Forwarding) FWD (Call Forwarding) You can have your incoming calls forwarded to a specified destination. All Calls: All calls are forwarded. Preset extensions may also forward from their own receiving group. Busy: All calls are forwarded when your extension is busy. No Answer: All calls are forwarded when you do not answer the call within a specified time period.

  • Page 84

    1.3.30 FWD (Call Forwarding) To set/cancel PT/SLT/PS/SIP Extn. Cancel Both Calls All Calls Outside Calls Busy No Answer Intercom Calls Busy/No Answer Off-hook. Enter Enter 0 to 2 as Enter required you desire. number. For "Cancel", go on-hook directly after entering 0. destination extension no.

  • Page 85

    1.3.30 FWD (Call Forwarding) To set the timer for "No Answer" and "Busy/No Answer" PT/SLT/PS/SIP Extn. time C.Tone Enter 713. Enter time On-hook. Off-hook. (seconds [2 digits]). Call Forwarding (FWD) for your Incoming Call Distribution Group ICD Group: Incoming Call Distribution Group PT/SLT/PS/SIP Extn.

  • Page 86

    1.3.30 FWD (Call Forwarding) • The FWD/DND button light shows the current status as follows: Off: Both features are not set. Flashing red slowly: FWD mode Red on: DND mode • The Group FWD button light shows the current status as follows: Off: No set Flashing red slowly: FWD mode •...

  • Page 87

    1.3.30 FWD (Call Forwarding) FWD/DND Settings Using Fixed FWD/DND Button Using a proprietary telephone (PT), you can easily switch the FWD/DND status, and set the forward destination for outside/intercom calls with the FWD/DND button (fixed button). It is also possible to set outside telephone numbers (e.g., your cellular phone) as forward destinations for up to 4 Virtual PSs* in an Incoming Call Distribution (ICD) group, to ring together with other ICD group members for calls to the group.

  • Page 88

    1.3.30 FWD (Call Forwarding) To set and clear FWD/DND for outside/intercom calls While on-hook (when in FWD/DND Setting Mode) AUTO DIAL Outside Calls FWD/DND STORE Intercom Calls Press the fixed Enter 1 or 2. Press STORE. FWD/DND button. FWD/DND off DND on Enter 0 or 1.

  • Page 89: Hands-free Answerback

    1.3.31 Hands-free Answerback To set forwarding status and outside destinations to ring in parallel for outside calls to an ICD group While on-hook (when in FWD/DND Setting Mode) Virtual PS 1 AUTO DIAL FWD/DND Virtual PS 2 Virtual PS 3 STORE Virtual PS 4 Press the fixed...

  • Page 90: Hands-free Operation

    1.3.33 Headset Operation To set/cancel While on-hook AUTO ANS MUTE Press AUTO ANS. • The AUTO ANS button light shows the current status as follows: Off: Not set Red on: Set • PS users: Refer to "Operating Instructions" for the PS. 1.3.32 Hands-free Operation You can have a conversation in hands-free mode using the SP-PHONE button.

  • Page 91

    1.3.33 Headset Operation Headset Operation You can have a conversation using a headset. In this case, you must select "Headset on" in programming mode or set the Headset button on (red) in advance. This feature is also known as Handset/Headset Selection. To talk using the headset SP-PHONE Press SP-PHONE.

  • Page 92

    1.3.33 Headset Operation • For KX-NT560/KX-NT400/KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephone users: • With KX-NT560/KX-NT400/KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephones, you can use a Bluetooth wireless headset registered on your extension as a headset. • Operating Distance Please keep the telephones with connected Bluetooth Modules, 3 m (9 ft 10 in) or more apart from each other.

  • Page 93: To Transfer A Call

    1.3.33 Headset Operation To transfer a call During a conversation (DSS) The called TRANSFER party answers. (Release) desired phone no. Press TRANSFER. Press Release. Press DSS or dial desired phone number. Seize CO line before dialing outside phone number. To talk to a waiting caller While hearing a call waiting tone (Answer) Talk.

  • Page 94: Hospitality Features

    1.3.35 Hot Line Customizing Your Phone • 3.1.4 Customizing the Buttons Create or edit an Answer button or a Release button. 1.3.34 HOSPITALITY FEATURES In a hotel-type environment, an extension assigned as a hotel operator can be used to view and set the check-in/check-out/cleaned-up (Ready or Not Ready) status of each guest room extension.

  • Page 95: Icd Group Features

    1.3.36 ICD GROUP FEATURES To dial PT/SLT/PS Off-hook. • To call another party, dial the desired party’s phone number before the preprogrammed number is dialed. • You should assign the intercom line as the seized line when going off-hook. (Preferred Line Assignment—Outgoing) •...

  • Page 96: Icd Group Features-call Log History For Icd Group

    1.3.37 ICD Group Features—Call Log History for ICD Group 1.3.37 ICD Group Features—Call Log History for ICD Group An extension assigned as a supervisor (supervisor extension) can confirm the incoming call log for the incoming call distribution (ICD) group. To perform this operation, the supervisor has to enter incoming call queue monitoring mode first.

  • Page 97: Icd Group Features-incoming Call Queue Monitor

    1.3.38 ICD Group Features—Incoming Call Queue Monitor To clear Call Log History 6-Line Display PT While the Call Log History is displayed Since JAN.29 09:10AM Total Calls 00996 Overflow Calls 00131 Lost Calls 00039 Average Waiting 01'06 EXIT CLEAR Press "CLEAR". •...

  • Page 98: Icd Group Features-log-in/log-out

    1.3.39 ICD Group Features—Log-in/Log-out • For information about other supervisory features, refer to "1.3.42 ICD Group Features—Supervisory". 1.3.39 ICD Group Features—Log-in/Log-out You can control your status in an incoming call distribution (ICD) group. When in the Log-out mode, incoming calls to the group will not ring at your extension.

  • Page 99

    1.3.39 ICD Group Features—Log-in/Log-out ICD Group: Incoming Call Distribution Group PT/PS While on-hook ICD Group Specified extension no. (Log-in/Log-out) Press Log-in/Log-out. Enter ICD Group extension number or PT/PS While on-hook (Log-in/Log-out of a Specified Group) Press Log-in/Log-out of a Specified Group. To enter/leave Not Ready mode PT/SLT/PS/SIP Extn.

  • Page 100: Icd Group Features-log-in/log-out Monitor And Remote Control

    1.3.40 ICD Group Features—Log-in/Log-out Monitor and Remote Control • * The status will be as follows: Ready ® Not Ready Not Ready ® Ready Wrap-up ® Not Ready • The Log-in/Log-out of a specified group button light shows the current status as follows: Off: Log-in mode Red on: Log-out mode •...

  • Page 101

    1.3.40 ICD Group Features—Log-in/Log-out Monitor and Remote Control To enter incoming call queue monitoring mode 6-Line Display PT ICD Group extension no. C.Tone Off-hook. Enter 739. Enter ICD Group extension number. Group Monitor On On-hook. To monitor the Log-in/Log-out status 6-Line Display PT While the display is in incoming call queue monitoring mode JAN.31...

  • Page 102: Icd Group Features-manual Queue Redirection

    1.3.42 ICD Group Features—Supervisory • Depending on the current status of the ICD group member, pressing the DSS button changes the status as follows: Log-in mode (Not Ready) ® Log-in mode (Ready) Log-in mode (Ready) ® Log-out mode Log-out mode ® Log-in mode (Ready) •...

  • Page 103

    1.3.42 ICD Group Features—Supervisory Features Description The supervisor extension can monitor the status of calls waiting in the queue Incoming Call Queue to be answered. Monitor (® 1.3.38 ICD Group Features—Incoming Call Queue Monitor) The supervisor extension can monitor the Log-in/Log-out status of the ICD group members with the lights of corresponding DSS buttons.

  • Page 104: Initial Display

    1.3.42 ICD Group Features—Supervisory The following chart shows the flow of supervisory displays and access operations: Initial Display JAN.31 08:10AM PROG INFO RING MENU ICD Group "EXIT" extension Incoming Call Queue Monitor JAN.31 08:10AM --- Date and time 601:Sales Section --- Floating extension number/name of ICD group Waiting Calls Now: 00006 --- The number of queued calls...

  • Page 105: Message Waiting

    1.3.43 Message Waiting 1.3.43 Message Waiting For an extension leaving a message waiting indication When the called extension is busy or does not answer your call, you can leave a notification so that the called party may call you back. For an extension receiving a message waiting indication As a message receiver, the Message button light or Message/Ringer Lamp lets you know that a call has been received.

  • Page 106

    1.3.43 Message Waiting For an extension receiving a message waiting indication To check the left message and call back PT/PS While on-hook MESSAGE Press MESSAGE Off-hook. Talk. until the desired extension appears. To call back PT/SLT/PS/KX-HGT100 MESSAGE Talk. Off-hook. Press MESSAGE or enter 70 and then 2.

  • Page 107: Mute

    1.3.45 Off-hook Monitor Customizing Your Phone • 3.1.4 Customizing the Buttons Create or edit a Message button or Message for Another Extension button. 1.3.44 Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset.

  • Page 108: Ohca (off-hook Call Announcement)

    1.3.47 One-touch Dialing • The SP-PHONE button light shows the current status as follows: Off: The voice is heard through the handset. On: The voice is heard through the speaker and the handset. • This feature is only available with certain proprietary telephones, and requires system programming.

  • Page 109: Paging

    1.3.48 Paging PT/PS (One-touch Dialing) Press One-touch Off-hook. Dialing. Customizing Your Phone • 3.1.4 Customizing the Buttons Create or edit a One-touch Dialing button, store the desired phone number or feature number. 1.3.48 Paging – Group Paging – Paging and then Transferring a Call –...

  • Page 110

    1.3.48 Paging • The following are extensions that cannot receive a paging announcement: – Portable station – Single line telephone – Proprietary telephone that is ringing or busy – Proprietary telephone in Paging Deny mode – Proprietary telephone in DND mode •...

  • Page 111: Paging Deny

    1.3.49 Paralleled Telephone Paging Deny You can set your extension not to receive paging announcements. Deny C.Tone Allow Off-hook. Enter 721. Enter 1 or 0. On-hook. 1.3.49 Paralleled Telephone A digital proprietary telephone extension user can choose whether the single line telephone connected in parallel will ring or not, when an incoming call is received.

  • Page 112: Pdn (primary Directory Number)/sdn (secondary Directory Number) Extension

    1.3.50 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension 1.3.50 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Primary Directory Number (PDN) buttons and Secondary Directory Number (SDN) buttons are useful when extension users will handle calls for other extensions. For example, a secretary or multiple secretaries can handle calls and check the call status of a boss or multiple bosses.

  • Page 113

    1.3.50 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Light Pattern PDN Button Status SDN Button Status Flashing red The PDN extension is receiving an The corresponding PDN extension is rapidly incoming call to an incoming call receiving an incoming call. distribution (ICD) group.

  • Page 114

    1.3.50 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Call Hold Retrieve PT/PS To retrieve a call at the holding extension (PDN) (SDN) Off-hook. Press flashing green Talk. PDN or SDN. To retrieve a call from another extension—only Regular Hold (PDN) (SDN) Off-hook.

  • Page 115: Printing Message

    1.3.51 Printing Message • System programming is required to use this feature during a conversation with an extension. • * When an SDN button is in Standard SDN Key Mode, you have to press the SDN button twice to transfer the call, unless you used that SDN button to answer an incoming call. Customizing Your Phone •...

  • Page 116: Privacy Release

    1.3.53 Private Network Features—CLIP (Calling Line Identification Presentation) 1.3.52 Privacy Release You can let a third party join your current outside call and establish a three-party conversation. You can also leave the conversation and then let the two other parties talk. To let a third party join your conversation and establish a three-party conversation PT/PS Your extension (on the outside call)

  • Page 117: Private Network Features-clir (calling Line Identification Restriction)

    1.3.54 Private Network Features—CLIR (Calling Line Identification Restriction) To show either the number assigned to the CO line or your extension PT/SLT/PS/SIP Extn. Public C.Tone Your extension Enter 7 2. Enter 1 for public or 2 On-hook. Off-hook. for your extension. •...

  • Page 118: Private Network Features-colp (connected Line Identification Presentation)

    1.3.56 Private Network Features—COLR (Connected Line Identification Restriction) 1.3.55 Private Network Features—COLP (Connected Line Identification Presentation) When receiving a call through a private network, you can present your preprogrammed telephone number to the calling party. You can select the telephone number sent, either the number of the line used or the number assigned to your extension.

  • Page 119: Private Network Features-tie Line Access

    1.3.57 Private Network Features—TIE Line Access 1.3.57 Private Network Features—TIE Line Access You can access extensions connected to other PBXs in a private network. To call PT/SLT/PS/SIP Extn. extension no. private phone no. Off-hook. Dial extension number or Talk. enter 7 and then dial private phone number. •...

  • Page 120: Quick Dialing

    1.3.60 Room Status Control 1.3.58 Quick Dialing You can make a call simply by pressing the preprogrammed number for quick dialing. PT/SLT/PS/SIP Extn. quick dialing no. Off-hook. Dial quick dialing number (max. 8 digits). • This is a useful feature for hotels. For example, to dial Room Service, dial the digit "3", not the full extension number.

  • Page 121

    1.3.60 Room Status Control • The hotel operator must be using a 6-line display PT to use the Room Status Control features. • While in Room Status Control mode: The hotel operator’s extension can only check extensions in/out and ready/not ready. All other operations will be ignored.

  • Page 122: Check Out

    1.3.60 Room Status Control • After check-in, Remote Extension Dial Lock is deactivated, and the guest can make outside calls from the room extension. (Refer to "2.1.5 Remote Extension Dial Lock".) • When the room status of extensions is changed, detailed room status information is recorded with the PBX automatically.

  • Page 123: Self Labeling (kx-nt366/kx-nt560)

    1.3.61 Self Labeling (KX-NT366/KX-NT560) To change the cleaning status of a room 6-Line Display PT While on-hook Enter Room Number (Cleaned-up) EXIT ENTER Press Cleaned-up. To continue EXIT ENTER extension no. (DSS) (Cleaned-up) Dial extension number and then press Press "EXIT" "ENTER", or press desired DSS.

  • Page 124: Speed Dialing, Personal

    1.3.62 Speed Dialing, Personal (pages) of 8 flexible button assignments. A different feature, telephone number, or extension number can be assigned to each button in each set. This means that 32 flexible buttons are available. Page 4 Page 3 Headset Company-A Wrap-up Company-B...

  • Page 125: Speed Dialing, System

    1.3.64 SVM (Simplified Voice Message) To dial PT/SLT/SIP Extn. AUTO DIAL personal speed STORE dialing no. Off-hook. Enter Dial personal speed Press AUTO DIAL dialing number (2 digits). or enter • To call using a directory, refer to "1.4.3 Directories". 1.3.63 Speed Dialing, System You can make calls using speed dialing numbers stored in the PBX.

  • Page 126

    1.3.64 SVM (Simplified Voice Message) • This feature is not available for SIP Extensions (except the KX-HGT100). Even if a caller leaves a voice messages for a SIP Extension (except the KX-HGT100), the Message button light or Message/Ringer Lamp will not turn on to tell you that a voice message has been received.

  • Page 127

    1.3.64 SVM (Simplified Voice Message) Recording a Normal Greeting Message To record PT/SLT/PS/KX-HGT100 C.Tone Off-hook. Record Enter Enter 1. message. Example: "You have reached John. I am sorry I cannot take your call right now. Please leave a message." AUTO DIAL A confirmation Clear tone is heard.

  • Page 128: Recording A Greeting Message For Each Time Mode

    1.3.64 SVM (Simplified Voice Message) To clear PT/SLT/PS/KX-HGT100 C.Tone Off-hook. On-hook. Enter Enter 0. Recording a Greeting Message for Each Time Mode In addition to a normal greeting message, you can record a specific greeting message for each time mode (day/lunch/break/night).

  • Page 129

    1.3.64 SVM (Simplified Voice Message) To play back PT/SLT/PS/KX-HGT100 Night Lunch C.Tone Break Enter 2. Off-hook. Enter Enter 8. Enter the desired time mode. A confirmation Clear tone is heard. The greeting message is played back. Rerecord On-hook. Enter 0 or 1 while the greeting message is being played back.

  • Page 130: Redirecting Your Calls To Your Message Box

    1.3.64 SVM (Simplified Voice Message) Redirecting Your Calls to Your Message Box You can set incoming calls to be redirected to your own message box so that callers can leave voice messages when you cannot answer the phone. To set/cancel PT/SLT/PS/KX-HGT100 Both Calls Cancel...

  • Page 131: Listening To Voice Messages Left By Callers

    1.3.64 SVM (Simplified Voice Message) To leave a voice message directly to another extension’s message box PT/SLT/PS/KX-HGT100 extension no. Off-hook. Enter Enter #6. Dial extension number. You hear the greeting message. C.Tone dial key Record On-hook or press any message. dial key (0–9, , #).

  • Page 132

    1.3.64 SVM (Simplified Voice Message) PT/SLT/PS/KX-HGT100 Off-hook. Enter Enter 3. PT/SLT/PS/KX-HGT100 MESSAGE Off-hook. Press MESSAGE or enter 702. To clear the voice message that you are listening to PT/SLT/PS/KX-HGT100 While hearing the voice message AUTO DIAL STORE Enter 3. Press STORE or enter 1 to confirm.

  • Page 133

    1.3.64 SVM (Simplified Voice Message) Operation No. Operation To end the call This operation is not available for the KX-HGT100. • In addition to the caller information that is recorded in the Call Log, the following SVM Log information is recorded with voice messages left by callers: •...

  • Page 134: Accessing Your Message Box From An Outside Telephone

    1.3.64 SVM (Simplified Voice Message) • When you press the Message button while on-hook to play back voice messages, Display Lock is temporarily deactivated. To clear voice messages from the SVM Log While on-hook AUTO DIAL MESSAGE TRANSFER STORE Press MESSAGE Press TRANSFER.

  • Page 135: Tafas (trunk Answer From Any Station)

    1.3.65 TAFAS (Trunk Answer From Any Station) To listen to voice messages left in the message box of another extension From Outside Telephone PIN: Personal Identification Number While hearing voice messages in your message box The greeting desired extension no. message is played back.

  • Page 136: Timed Reminder

    1.3.66 Timed Reminder Through an external speaker [For KX-NCP series PBX users] PT/SLT/PS While hearing a tone C.Tone Off-hook. Enter Enter 1. Talk. [For KX-TDE series PBX users] PT/SLT/PS While hearing a tone speaker no. C.Tone Enter Dial speaker Talk. Off-hook.

  • Page 137

    1.3.66 Timed Reminder To set PT/SLT 12 H : hour/minute 24 H : hour/minute Off-hook. Enter 760. Enter 1. Enter hour (01–12) and minute (00–59) and then 0 for AM or 1 for PM, Once or enter hour (00–23) and minute (00–59). C.Tone Daily On-hook.

  • Page 138: Time Service

    1.3.67 Time Service To confirm TRANSFER Press TRANSFER several times. • You can also confirm the timed reminder by using the soft button. • The alarm keeps ringing for preprogrammed seconds. • If you receive an incoming call during ringback, the ringing starts after the ringback stops. •...

  • Page 139: Verification Code Entry

    Voice Mail Integration telephone. (® 1.3.72 Voice Mail Features—Voice Mail Integration) Using a Panasonic Voice Processing system that supports digital integration (e.g., KX-TVA series), you can monitor a call without answering Live Call Screening (LCS) while the caller is leaving a message in your mailbox.

  • Page 140: Voice Mail Features-lcs (live Call Screening)

    1.3.70 Voice Mail Features—LCS (Live Call Screening) 1.3.70 Voice Mail Features—LCS (Live Call Screening) Using a Panasonic Voice Processing system that supports digital integration (e.g., KX-TVA series), you can monitor a call without answering while the caller is leaving a message in your mailbox.

  • Page 141

    1.3.70 Voice Mail Features—LCS (Live Call Screening) Operation Flowchart The operations in the shaded areas can be done hands-free. PT/PS Hands-free Mode Private Mode (Alarm Tone) Monitoring (Hands-free) Monitoring (Handset) Monitoring MONITOR SP-PHONE (Live Call No operation Screening) Press SP-PHONE, MONITOR or Live Call Off-hook.

  • Page 142: Voice Mail Features-two-way Record

    1.3.71 Voice Mail Features—Two-way Record 1.3.71 Voice Mail Features—Two-way Record Using a Panasonic Voice Processing system that supports digital integration (e.g., KX-TVA series), you can record a conversation into a mailbox while talking on the phone. You can select the mailbox each time you record a conversation.

  • Page 143: Voice Mail Features-voice Mail Integration

    1.3.72 Voice Mail Features—Voice Mail Integration • Note: Many states have imposed regulations on the manner in which 2-way telephone conversations may be recorded, so you should inform the other party that the conversation is being recorded. Consult your local telephone company for further information. •...

  • Page 144: To Listen To Messages

    1.3.72 Voice Mail Features—Voice Mail Integration To forward a call to your mailbox while it is ringing PT/PS While on-hook (Voice Mail Transfer) Press Voice Mail Transfer. To transfer a call to a mailbox (Voice Mail Transfer) PT/PS During a conversation (DSS) (Voice Mail Transfer)

  • Page 145: Wake-up Call

    1.3.73 Wake-up Call * Indication tone after going off-hook. • If using a PS in parallel with a PT or SLT (in Wireless XDP Parallel mode), you cannot use the Voice Mail Transfer button to forward a call to your mailbox while it is ringing. •...

  • Page 146: Dial Number

    1.3.74 Walking COS To cancel extension no. C.Tone (DSS) Enter Enter 0. On-hook. Off-hook. Dial extension number or press desired DSS. To confirm Display PT Enter Room Number Off-hook. Enter Enter 2. 1234 11:50 AM Onetime extension no. C.Tone (DSS) On-hook.

  • Page 147: Walking Extension

    1.3.75 Walking Extension • Call Forwarding (FWD)/Do Not Disturb (DND) • Changing the Log-in/Log-out Status of Extensions • Absent Message • Extension Dial Lock • Time Service—Changing the Time Mode (Day/Night/Lunch/Break) To make a call or set features from another extension PIN: Personal Identification Number PT/SLT/PS desired...

  • Page 148: Walking Extension, Enhanced

    1.3.76 Walking Extension, Enhanced To exchange your settings with another extension PIN: Personal Identification Number PT/SLT your extension no. Dial your Off-hook. Enter 727. extension number. extension PIN D.Tone Enter extension PIN On-hook. (max. 10 digits). • An extension personal identification number (PIN) is required to use this feature. Refer to "1.3.27 Extension PIN (Personal Identification Number)".

  • Page 149

    1.3.76 Walking Extension, Enhanced <Example (a)> When using extension settings at a different location Main Office Service-in Service-out Service-out Extension status of Telephone A Extn. No. 101 Extn. No. 101 Extn. No. 102 Service-out Service-in Service-out Service-out Branch Office Extn. No. 102 Extn.

  • Page 150: Whisper Ohca

    1.3.77 Whisper OHCA To set an extension to Service-out status PT/SLT Off-hook. On-hook. Enter 727. Enter #. To set an extension to Service-in status and have your own settings available PT/SLT PIN: Personal Identification Number your extension no. Off-hook. Enter 727.

  • Page 151: Wireless Xdp Parallel Mode

    1.3.78 Wireless XDP Parallel Mode • Whisper OHCA is only available with certain digital proprietary telephones and IP proprietary telephones. In addition, both you and the other party must use supported telephones. • Whisper OHCA is not available for outside calls; only call waiting tone can be set (refer to "1.3.13 Call Waiting Tone").

  • Page 152: Display Features

    1.4.1 Call Log, Incoming 1.4 Display Features 1.4.1 Call Log, Incoming When you receive an outside call, an external sensor call or extension call , call information is recorded automatically in the incoming call log. A preprogrammed number of calls can be logged per extension. When the call log is full and another call arrives, the oldest call is deleted.

  • Page 153

    1.4.1 Call Log, Incoming The incoming call log information is displayed as follows: [With Caller's Name] ------------------------------------ Caller's name (max. 20 digits) Catherine OCT.27 4:30PM --------------- Date and time the call was received New : Not Answered ----------------- Answering Status* 1234567 --------------------------------------- Caller's number (max.

  • Page 154: Call Log, Outgoing

    1.4.2 Call Log, Outgoing To clear the log information Display PT While viewing the log information (Call Log) TRANSFER Press Call Log, or Up or Down Press TRANSFER. until desired party appears. To call Display PT While viewing the log information (Call Log) Off-hook.

  • Page 155

    1.4.2 Call Log, Outgoing To call KX-NT300/KX-NT500/KX-DT300/KX-T7600/ KX-TCA185/KX-TCA285/KX-TCA385 While on-hook Press Left. Press Up or Down Off-hook. until desired number appears. • The following PSs can display incoming call log information from other extensions (including TIE) with same information as a PT connected to the PBX. –...

  • Page 156

    1.4.2 Call Log, Outgoing <Operation Example: Storing the caller’s information in personal speed dialing> AUTO DIAL [Initial Display] Press STORE OCT.27 03:13PM PROG INFO RING MENU 05:12341115678 Name? ABCD EXIT CLEAR ENTER Press Enter name. Outgoing Call Log 05:12341115678 EXIT ENTER ABCD EXIT...

  • Page 157: Directories

    1.4.3 Directories 1.4.3 Directories You can select and call using the directories (Personal Speed Dialing Directory, System Speed Dialing Directory and Extension Number Directory). Only personal directories can be stored, edited or deleted on your extension. If a call arrives while you are using a directory, the display will be replace with the caller’s information. –...

  • Page 158: System Feature Access

    1.4.4 System Feature Access <Operation Example: Storing a name and an outside phone number in the Personal Speed Dialing Directory> [Initial Display] Press to store. OCT.27 03:13PM PROG INFO RING MENU 00: 12341115678 Name? EXIT ENTER While on-hook, enter the phone number Enter the name to be displayed for you want to store.

  • Page 159

    1.4.4 System Feature Access To select a feature from the "Feature Access" menu KX-NT300/KX-NT500/KX-DT300/KX-T7600 While on-hook Press Right Press ENTER. Press Up or Down until the desired four times. feature is selected, and follow the display prompts. Features Description Call Back Cancel You can cancel Automatic Callback Busy.

  • Page 160: Display Prompts

    1.4.4 System Feature Access <Display Prompts> [Call Back Cancel] [Call Pickup Directed] [Call Pickup Group] ->Call Back Cancel Call Back Cancel Call Back Cancel Call Pickup Directed ->Call Pickup Directed Call Pickup Directed Call Pickup Group Call Pickup Group ->Call Pickup Group Doorphone Call Doorphone Call Doorphone Call...

  • Page 161: External Bgm

    1.4.4 System Feature Access [Doorphone Call] [Door Open] [External BGM] Call Back Cancel Call Back Cancel ->External BGM Call Pickup Directed Call Pickup Directed Paging Call Pickup Group Call Pickup Group External Relay ON ->Doorphone Call Doorphone Call Call Back Cancel Door Open ->Door Open Call Pickup Directed...

  • Page 162

    1.4.4 System Feature Access [Paging] [External Relay ON] External BGM External BGM ->Paging Paging External Relay ON ->External Relay ON Call Back Cancel Call Back Cancel Call Pickup Directed Call Pickup Directed EXIT ENTER EXIT ENTER ENTER ENTER Press Press Group No.

  • Page 163: Using A Kx-hgt100 Sip Extension

    1.5.1 Operation List 1.5 Using a KX-HGT100 SIP Extension 1.5.1 Operation List To access PBX features, the access numbers (extension numbers or feature numbers) are required. KX-HGT100 (firmware version 2.00 or later) users can use the following features: Note • To execute an operation, you must press the OK button after pressing all the buttons of the operation.

  • Page 164: Speed Dialing

    1.5.2 Speed Dialing Features Refer to Calling Line Identification Restriction 1.3.54 Private Network Features—CLIR (Calling Line (CLIR) Identification Restriction) Calling/Connected Line Identification 1.3.53 Private Network Features—CLIP (Calling Line Presentation (CLIP/COLP) Identification Presentation) 1.3.55 Private Network Features—COLP (Connected Line Identification Presentation) Call Forwarding (FWD)/Do Not Disturb 1.3.20 DND (Do Not Disturb) (DND)—Intercom/Outside Calls...

  • Page 165: Private Network Features-displaying Your Telephone Number On The Called Party's Telephone

    1.5.3 Private Network Features—Displaying Your Telephone Number on the Called Party’s Telephone 1.5.3 Private Network Features—Displaying Your Telephone Number on the Called Party’s Telephone When making a call through a private network, you can present your telephone number to the called party. The number assigned to your extension will be displayed on the display of the other party’s telephone.

  • Page 166: Cellular Phone Features

    1.6.1 Cellular Phone Features 1.6 Cellular Phone Features 1.6.1 Cellular Phone Features When you are not at your desk or not in the office and receive a forwarded outside call on your cellular phone, you can use the following features if enabled through system programming. –...

  • Page 167: Transferring To A Private Network (tie Line Access)

    1.6.1 Cellular Phone Features Transferring to a Private Network (TIE Line Access) During conversation, you can make a call to extensions connected to other PBXs in a private network, and you can transfer call to it. To transfer Cellular Phone During a conversation extension no.

  • Page 168

    1.6.1 Cellular Phone Features Adding Other Parties during a Conversation (Conference) To establish a conference call Cellular Phone During a conversation extension no. D.Tone C.Tone Enter #. Dial extension number. Talk to the Enter #. Enter 3. new party. Talk with multiple parties. Talking to Two Parties Alternately (Call Splitting) Cellular Phone During a conversation...

  • Page 169

    1.6.1 Cellular Phone Features Paging and then Transferring a Call Cellular Phone During a conversation paging group C.Tone D.Tone Enter #. Enter Dial paging group Announce. number (2 digits). The party is placed on hold. Wait for an answer. On-hook. Talk.

  • Page 170

    1.6.1 Cellular Phone Features Operating Manual Document Version 2013-05...

  • Page 171: Manager Operation

    Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX. Document Version 2013-05 Operating Manual...

  • Page 172: Manager Service Features

    2.1.2 External BGM (Background Music) 2.1 Manager Service Features 2.1.1 Dial Tone Transfer The manager can change the restriction level, permitting an extension to make a call. PT/PS During a conversation with an extension (Toll Restriction) C.Tone On-hook. Press Toll Restriction. The extension can hear the dial tone and then make a call.

  • Page 173: Ogm (outgoing Messages)

    2.1.3 OGM (Outgoing Messages) [For KX-TDE series PBX users] PT/SLT/PS/SIP Extn. external BGM no. pager no. C.Tone Off-hook. Enter Enter external Enter BGM number On-hook. pager number (1 digit) or 0 to stop. (1 digit) or for all. 2.1.3 OGM (Outgoing Messages) The manager extension can record three kinds of greeting messages (OGM) as follows: DISA message: Used to greet and guide callers so that they access extension user group or outside party without operator assistance.

  • Page 174

    2.1.3 OGM (Outgoing Messages) To play back OGM floating extension no. C.Tone Off-hook. Enter Enter 2. Enter OGM floating extension number. The message is played back. On-hook. To record from an external BGM (MOH) port [For KX-NCP series PBX users] OGM floating extension no.

  • Page 175: Private Network Features-ndss (network Direct Station Selection) Monitor Release

    2.1.4 Private Network Features—NDSS (Network Direct Station Selection) Monitor Release [For KX-TDE series PBX users] BGM port Off-hook. Enter Enter 3. BGM port Enter number (1 digit). CONF You hear The message OGM floating the message. is recorded. extension no. Progress C.Tone Tone &...

  • Page 176: Remote Extension Dial Lock

    2.1.6 Time Service Mode Control PT and SLT PT/PS another PBX extension no. C.Tone (NDSS) Off-hook. Enter 784. On-hook. Dial another PBX extension number and then enter #, or press NDSS. • To restart monitoring of an extension after performing this operation, go off-hook, press the corresponding NDSS button, and go on-hook.

  • Page 177

    2.1.6 Time Service Mode Control To change the time mode (Day/Night/Lunch/Break) PT/PS While on-hook (Time Service (Day/Night/ Lunch/Break)) Press Time Service (Day/Night/Lunch/Break) until the desired mode appears. PT/SLT/PS/SIP Extn. Night Lunch C.Tone Break Off-hook. On-hook. Enter 780. Enter 0 to 3 as you desire.

  • Page 178

    2.1.6 Time Service Mode Control Operating Manual Document Version 2013-05...

  • Page 179: Customizing Your Phone & System

    Section 3 Customizing Your Phone & System This chapter shows you how to customize your individual telephone or PBX according to your needs. Find the desired setting and program as necessary. Document Version 2013-05 Operating Manual...

  • Page 180: Personal Programming

    Available Extension Any extension in the PBX Required Telephone A Panasonic Proprietary Telephone (PT), Portable Station (PS) Conditions Programming extensions must be idle, on-hook and holding no calls. 3.1.2 Personal Programming You can program features using the programming mode.

  • Page 181

    3.1.2 Personal Programming Programming Item Selection & Parameter Input PT: The display shows the PBX or shelf number, slot number and port number. <example for users of KX-NCP500/KX-NCP1000/ KX-TDE100/KX-TDE200> EXT1050:10308 PBX no. Port no. Slot no. Your extension <example for users of KX-TDE600>...

  • Page 182

    3.1.2 Personal Programming Programming Item Selection & Parameter Input Yes—Automatic Display Backlight Selection *2*3 Would you like to turn on the Yes—always On display backlight of the telephone? No—always Off Light Self Labeling Display Contrast Little Light Preferred display contrast level from the 4 levels Little Dark available for Self Labeling...

  • Page 183

    3.1.2 Personal Programming Programming Item Selection & Parameter Input No line An idle CO line CO button no. Preferred Line (01–36) /(01–84) A CO/ICD Group button Assignment—Outgoing Which do you prefer to seize when you go off-hook (CO) to make calls? Intercom (On a PDN extension, an idle PDN button is selected when going off-hook.)

  • Page 184

    3.1.2 Personal Programming Programming Item Selection & Parameter Input Forced Answerback No—Disable Selection Do you prefer to answer a call without going off-hook Yes—Enable regardless of the AUTO ANS button status? Live Call Screening Mode You can monitor the message through the telephone speaker.

  • Page 185

    3.1.2 Personal Programming Programming Item Selection & Parameter Input Do Not Disturb (DND) + desired FWD/DND All—Forward all calls (max. 32 digits) (for both calls) Call Forwarding (FWD)/ + desired Do Not Disturb (DND) Busy—Forwarded when your (for outside calls) To forward or refuse some extension is busy.

  • Page 186

    3.1.2 Personal Programming Programming Item Selection & Parameter Input Background Music No—Off (BGM) Do you want background music through your + BGM no. Yes—On telephone speaker while (1 digit) on-hook? Bluetooth Registration To register a Bluetooth wireless headset on your Pass key (max.

  • Page 187

    3.1.2 Personal Programming Programming Item Selection & Parameter Input No—Normal (Any Flexible buttons can be modified.) One-touch Dialing Assignment Mode Yes—Only One-touch dialing Selection buttons can be modified. Do you prefer to set the However, to modify them, there is One-touch dialing only? no need to enter "2"...

  • Page 188

    3.1.2 Personal Programming To store the names and numbers in personal speed dialing PROGRAM personal speed dialing no. (location no.) AUTO DIAL PAUSE STORE Press PROGRAM Enter 10 and then press ENTER. Enter personal speed dialing number or PAUSE. Or press STORE. (location number) (2 digits).

  • Page 189: Programming Feature Clear

    3.1.3 Programming Feature Clear To edit the names and numbers of personal speed dialing PROGRAM personal speed dialing no. (location no.) AUTO DIAL PAUSE STORE Press PROGRAM Enter 10 and then press ENTER. Enter personal speed dialing number or PAUSE. Or press STORE.

  • Page 190

    3.1.3 Programming Feature Clear Features Default Setting LCS Mode Set (After Answering) Stop recording Automatic Call Waiting Manual Call Waiting—Intercom Calls On (Tone) Call Waiting Tone Type Selection Tone 1 Absent Message Personal Absent Message Cleared Call Forwarding (FWD)/Do Not Disturb (DND)—Intercom Calls/ Outside Calls FWD N/A Timer 15 seconds...

  • Page 191: Customizing The Buttons

    3.1.4 Customizing the Buttons 3.1.4 Customizing the Buttons You can customize the flexible buttons and/or programmable feature (PF) buttons on PTs, Add-on Key Modules, and PSs. They can then be used to make or receive outside calls or as feature buttons. •...

  • Page 192

    3.1.4 Customizing the Buttons Button Programming Input Group FWD—Outside calls + Incoming call distribution group extension no. Group FWD—Intercom calls + Incoming call distribution group extension no. Account Conference Terminate External Feature Access (EFA) Call Park + Parking zone no. (2 digits) Call Park (Automatic Park Zone) Call Log Call Log for ICD Group...

  • Page 193

    3.1.4 Customizing the Buttons Button Programming Input Primary Directory Number (PDN) Secondary Directory Number + Extension no. + + delayed ringing time (0–7) (SDN) Check-in Check-out Cleaned-up Two-way Record + Voice mail floating extension no. Two-way Transfer + Voice mail floating extension no. + Voice mail floating extension no.

  • Page 194

    3.1.4 Customizing the Buttons • " ", "#", FLASH/RECALL, PAUSE, Secret (INTERCOM) and TRANSFER can also be stored. If you do not want to display the stored number when making a call, press the Secret (INTERCOM) button before and after the numbers you wish to conceal. If you store an outside party’s number, you should first store a line access number.

  • Page 195

    3.1.4 Customizing the Buttons <Programming Example: Customizing a CO button as a One-touch Dialing button using Secret dialing> [Initial Display] Enter the programming input ( and desired phone number. OCT.27 03:13PM PROG INFO RING MENU 9123 EXIT CLEAR ENTER PROG INTERCOM PROGRAM PAUSE...

  • Page 196

    3.1.4 Customizing the Buttons To distinguish the ringing tones for each CO, ICD Group, PDN, SDN, or INTERCOM button (Digital proprietary telephone only) To continue (CO) (CO) (ICD Group) (ICD Group) PROGRAM tone type no. (PDN) (PDN) R.Tone AUTO DIAL Press Enter tone type STORE...

  • Page 197: Manager Programming

    Other Extensions Control Available Extension The extension assigned as a manager Required Telephone A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-NT343, KX-DT346, KX-T7636) Manager Password To enter programming mode, the manager password (max. 10 digits) is required. (Default: 1234) CAUTION •...

  • Page 198

    3.2.2 Manager Programming Item Programming Input + Extension no. + (to lock)/ Locking/unlocking other extensions. (Remote Extension Dial Lock) (to unlock) + Clearing the PIN and PIN lock for + Extension no. + extensions. Clearing the PIN and PIN lock for + Verification code + verification codes.

  • Page 199

    3.2.2 Manager Programming <Programming Example: Changing the manager password> [Initial Display] Enter the programming input OCT.27 03:13PM PROG INFO RING MENU Manager Password SHIFT EXIT ENTER NEXT PROG PROGRAM PAUSE Press ENTER Press Program No?-> EXIT CONT NEXT 1234 SHIFT ->...

  • Page 200: System Programming

    Extension number and name [003]/[004] Available Extension The extension allowed through COS programming Required Telephone A Panasonic Proprietary Telephone with display (over 2 lines) (e.g., KX-NT343, KX-DT346, KX-T7636) System Password To enter programming mode, the system password (max. 10 digits) is required. (Default: 1234) CAUTION •...

  • Page 201: Fixed Buttons

    3.3.1 Programming Information Fixed Buttons KX-NT300/ Function KX-NT136/ KX-NT500/ KX-T7200/KX-T7400 KX-T7600 KX-DT300 NEXT SP-PHONE FWD/DND CONF AUTO DIAL STORE (ENTER) STORE Back to Previous Menu None (CANCEL) SHIFT SHIFT SHIFT SHIFT PAUSE PAUSE PROGRAM PROGRAM PAUSE HOLD HOLD AUTO ANS AUTO ANSWER MESSAGE SELECT...

  • Page 202

    3.3.1 Programming Information Entering the programming mode PROGRAM system password PAUSE Press PROGRAM Enter Enter system password. or PAUSE. Programming You can enter each program number (3 digits). • To exit the programming mode at any time, lift the handset. Exiting the mode PROGRAM PAUSE...

  • Page 203: System Programming

    3.3.2 System Programming 3.3.2 System Programming [000] Date & Time The proprietary telephones display the current date and time while on-hook. date year SELECT Enter 000. (AUTO ANS/MUTE, MESSAGE) Press ENTER. Enter year Press SELECT Press Right. Enter date (00–99). for month.

  • Page 204

    3.3.2 System Programming [001] System Speed Dialing Number You can store the phone numbers of frequently dialed numbers. To end system speed dialing phone no. no. (location no.) Enter 001. Press ENTER. Enter system speed Enter phone Press ENTER. Press END. dialing number (location number (max.

  • Page 205

    3.3.2 System Programming [002] System Speed Dialing Name You can store the name associated with the speed dialing number. These names are displayed when making calls using the display operation. To enter characters, refer to "1.3.14 Character Entry". To end system speed dialing name no.

  • Page 206

    3.3.2 System Programming To enter characters, refer to "1.3.14 Character Entry". To end extension no. name Enter 004. Press ENTER. Enter extension Enter name Press ENTER. Press END. number. (max. 20 characters). To continue Press NEXT. Press PREV. Press CANCEL. Operating Manual Document Version 2013-05...

  • Page 207: Appendix

    Section 4 Appendix This chapter provides the Troubleshooting, the Feature Number Table and Tone List. Check the Troubleshooting section before consulting your dealer. Document Version 2013-05 Operating Manual...

  • Page 208: Troubleshooting

    4.1.1 Troubleshooting 4.1 Troubleshooting 4.1.1 Troubleshooting Troubleshooting Problem Remedy The telephone does not work properly. • Confirm with your manager that your settings are correct. • If the problem persists, consult your dealer. The telephone does not respond when • The telephone is locked.

  • Page 209

    4.1.1 Troubleshooting Problem Remedy A reorder tone is audible or "Restricted" is • The telephone is locked. displayed. Unlock your telephone. ( 1.3.25 Extension Dial Lock, 2.1.5 Remote Extension Dial Lock) • Toll restriction is activated. Consult your manager or dealer. •...

  • Page 210

    4.1.1 Troubleshooting Problem Remedy I cannot send a call waiting tone to the • The other party has not set the Call Waiting feature. dialed extension. 1.3.13 Call Waiting Tone, 1.3.46 OHCA (Off-hook Call Announcement), 1.3.77 Whisper OHCA) • The other party has set Data Line Security. 1.3.18 Data Line Security) I forgot the password.

  • Page 211: Feature Number Table

    4.2.1 Feature Number Table 4.2 Feature Number Table 4.2.1 Feature Number Table Numbers listed below are the default settings. There are flexible feature numbers and fixed feature numbers. If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference. Default Feature (While dial tone is heard) Additional digits/buttons...

  • Page 212

    4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) – group no. (2 digits) Group – extension no. Directed Call Pickup Deny – To deny – To allow 1.3.11 Call Transfer Transferring to an Outside Party Using the SIP Service –...

  • Page 213

    4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) Calling through DISA – your extension no./( + verification code) + To an extension extension PIN/verification code PIN + (In All Security Mode only) extension no. –...

  • Page 214

    4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) – 0 (Cancel)/ Both Calls – 2 (All calls) + phone no. + #/ Outside Calls – 3 (Busy) + phone no. + #/ Intercom Calls 4 (No Answer) + phone no.

  • Page 215

    4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) For an extension leaving a message waiting indication – 1/0 + extension no. To leave/cancel For an extension receiving a message waiting indication – To call back –...

  • Page 216

    4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) 1.5.3 Private Network Features—Displaying Your Telephone Number on the Called Party’s Telephone – To prevent – To show 1.3.57 Private Network Features—TIE Line private phone no. Access 1.3.59 Redial, Last Number 1.3.62 Speed Dialing, Personal...

  • Page 217

    4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) – 3 (Busy) + floating extension no. for the Intercom Calls SVM feature + #/ 4 (No Answer) + floating extension no. for the SVM feature + #/ 5 (Busy/No Answer) + floating extension no.

  • Page 218

    4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) – To make a call or set features through DISA 1.3.75 Walking Extension your extension no. + extension PIN 1.3.76 Walking Extension, Enhanced – To set an extension status to Service-out –...

  • Page 219

    4.2.1 Feature Number Table Default Feature (While dial tone is heard) Additional digits/buttons (New) 2.1.6 Time Service Mode Control – 0/1/2/3 Day/Night/Lunch/Break Supervisor only The default floating extension number for the SVM feature is 591. The default voice mail floating extension number is 500. Hotel operator only Manager only The default of OGM floating extension numbers is 5xx (xx: two-digit number of message).

  • Page 220: Tone

    4.3.1 Tone 4.3 Tone 4.3.1 Tone While on-hook Ring Tones The following tones are programmable allowing recognition of call type (Outside, Intercom or Doorphone). Tone 1 Tone 2 Tone 3 Tone 4 When going off-hook Dial Tones Tone 1 Normal Operating Manual Document Version 2013-05...

  • Page 221

    4.3.1 Tone Tone 2 • When there are messages that have previously been listened to and no new messages recorded by the SVM feature • When any of the following features are set: • Absent Message • Background Music • Call Forwarding •...

  • Page 222

    4.3.1 Tone Tone 1 Tone 2 Do Not Disturb (DND) Tone The dialed extension is refusing incoming calls. While off-hook Indication Tones Tone 1 15 s Call waiting tone Tone 2 15 s A call is on hold longer than the specified time When talking to an outside party Warning Tone...

  • Page 223

    4.3.1 Tone Tone 3 • Before the following features activate: • Retrieving a held call • Picking up another call • Paging/Answering a paging announcement • Answering the call through a speaker • When a conversation is established with the extension in the following modes: •...

  • Page 224: Revision History

    4.4.3 KX-NCP500/KX-NCP1000 PBMPR Software File Version 5.0xxx 4.4 Revision History 4.4.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.02xx New Contents • Feature Highlights – CA Call Accounting • 1.5 Using a KX-HGT100 SIP Extension – 1.5.1 Operation List – 1.5.2 Speed Dialing •...

  • Page 225: Kx-ncp500/kx-ncp1000 Pbmpr Software File Version 6.0xxx

    Changed Contents • 1.3.17 Conference Group Call Push-to-Talk for PS and PT users • 1.3.68 Verification Code Entry • 1.3.76 Walking Extension, Enhanced 4.4.4 KX-NCP500/KX-NCP1000 PBMPR Software File Version 6.0xxx New Contents • 1.3.7 Call Monitor • 1.3.9 Call Pickup •...

  • Page 226: Kx-tde100/kx-tde200 Pmmpr Software File Version 3.0xxx

    4.4.9 KX-TDE100/KX-TDE200 PMMPR Software File Version 5.0xxx 4.4.7 KX-TDE100/KX-TDE200 PMMPR Software File Version 3.0xxx New Contents • Feature Highlights – Communication Assistant • 1.1.1 Before Operating the Telephones – Cleaned-up • 1.3.34 HOSPITALITY FEATURES – Cleaned-up • 1.3.60 Room Status Control –...

  • Page 227: Kx-tde100/kx-tde200 Pmmpr Software File Version 6.0xxx

    4.4.12 KX-TDE600 PGMPR Software File Version 3.0xxx Changed Contents • 1.3.17 Conference Group Call Push-to-Talk for PS and PT users • 1.3.68 Verification Code Entry • 1.3.76 Walking Extension, Enhanced 4.4.10 KX-TDE100/KX-TDE200 PMMPR Software File Version 6.0xxx New Contents • 1.3.7 Call Monitor •...

  • Page 228: Kx-tde600 Pgmpr Software File Version 4.1xxx

    4.4.15 KX-TDE600 PGMPR Software File Version 6.0xxx Changed Contents • 1.1.1 Before Operating the Telephones Connection Example • 1.3.19 DISA (Direct Inward System Access) – Walking COS via DISA • 1.3.11 Call Transfer Transferring to an Extension in the PBX •...

  • Page 229: Kx-tde600 Pgmpr Software File Version 7.xxxx

    4.4.16 KX-TDE600 PGMPR Software File Version 7.xxxx 4.4.16 KX-TDE600 PGMPR Software File Version 7.xxxx Changed Contents • 1.1.1 Before Operating the Telephones • 1.3.17 Conference Group Call • 1.3.33 Headset Operation • 1.3.59 Redial, Last Number • 1.3.61 Self Labeling (KX-NT366/KX-NT560) •...

  • Page 230

    4.4.16 KX-TDE600 PGMPR Software File Version 7.xxxx Operating Manual Document Version 2013-05...

  • Page 231: Index

    Index Document Version 2013-05 Operating Manual...

  • Page 232

    Index Call Waiting 46, 219 Symbols CALL WAITING FEATURES [000] Date & Time Call Waiting Tone 47, 51 [001] System Speed Dialing Number Call Waiting Tone Type Selection [002] System Speed Dialing Name Call Waiting, Answering from PBX 47, 212 [003] Extension Number Call Waiting, Answering from Telephone Company 51, 212...

  • Page 233

    Index DND Override Hands-free Operation Do Not Disturb (DND) 71, 213 Headset Button 22, 192 Do Not Disturb (DND) Tone Headset Operation 91, 185 Door Open 74, 213 Hold, Call 34, 211 Doorphone Call 75, 213 HOSPITALITY FEATURES DSS ® Direct Station Selection Hot Line 94, 182, 214 21, 191...

  • Page 234

    Remote Wake-up Call 136, 145, 217 Off-hook Monitor Reorder Tone OGM ® Outgoing Messages 173, 218 Revision History, KX-NCP500/KX-NCP1000 PBMPR OHCA ® Off-hook Call Announcement Software File Version 2.02xx 47, 108 One-touch Dialing Revision History, KX-NCP500/KX-NCP1000 PBMPR One-touch Dialing Assignment Mode Selection Software File Version 4.1xxx...

  • Page 235

    Index Self Labeling (KX-NT366/KX-NT560) Voice Mail Integration 143, 217 Self Labeling Display Contrast Voice Mail Transfer 143, 144 Sensor ® External Sensor Voice Mail Transfer Button 22, 193 Showing/Preventing Caller ID for Outgoing Calls Voice Messages (SVM), Leaving Voice Messages (SVM), Listening to Simplified Voice Message (SVM) 125, 216 Volume Key...

  • Page 236

    Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2010...

This manual also for:

Kx-ncp1000, Kx-tde100, Kx-tde600, Kx-tde200

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