Panasonic KX-NCP500 Manual Manual page 63

A PC and CTI server application software, such as Panasonic Communication Assistant (CA), are required to
use CTI features. The PC running the application monitors the status of the PBX and controls the PBX via the
CTI Server.
PBX
IPCMPR
Card
PC
Conditions
•
CTI application software must be installed on the connected PC. In addition, some features may require a
KX-NCS3910 (Activation Key for Software Upgrade to Enhanced Version).
•
CTI Call control is not supported for SIP extensions. For example, a SIP extension user cannot make or
transfer a call using a CTI application.
•
Application Programming Interface (API)/Protocol
Type
Third Party Call Control
•
A KX-NCP Series PBX can connect to one CTI server only.
•
For details about specific CTI features, refer to the manual for your CTI application software.
Installation Manual References
3.3.1 IPCMPR Card
3.8.4 First Party Call Control CTI Connection
3.10.1 Connection of Peripherals
PC Programming Manual References
4.9 [2-6-1] Numbering Plan—Main—Features—
4.18 [2-9] System Options—Option 6 (CTI)
Document Version 2009-12
CTI Server
LAN
PC
LAN
•
ECMA CSTA Phase 3
•
TAPI 2.1
3.1.23 CTI (Computer Telephony Integration)
API/Protocol
Dial Information (CTI)
Feature Manual 63