Page 1: Feature Manual
Panasonic KX-NCP500, KXNCP500, NCP500, KX-NCP1000, KXNCP1000, NCP1000 Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-NCP500/KX-NCP1000: PBMPR Software File Version 2.0200 or later Document Version: 2009-12...
Page 2 About the Feature Manual The Feature Manual is designed to serve as an overall reference describing the features of the Panasonic Pure IP-PBX. It explains what the PBX can do, as well as how to obtain the most of its many features and facilities.
Page 3: Feature Manual
Reference in the PT Programming Manual. • Some optional service cards, PTs, and features are not available in some areas. Please consult your certified Panasonic dealer for more information. • Product specifications are subject to change without notice. In some cases, additional information, including updates to this and other manuals, is included in the Maintenance Console’s Information...
Page 4 List of Abbreviations List of Abbreviations CONR Connected Name Identification Restriction Automated Attendant Class of Service Automatic Call Distribution Calling Party Control Automatic Number Identification Cell Station Analog Proprietary Telephone Call Transfer—QSIG Automatic Route Selection Computer Telephony Integration DHCP Background Music Dynamic Host Configuration Protocol Direct Inward Dialing Communication Assistant...
Page 5 List of Abbreviations Primary Rate Interface G-CO Group-CO Portable Station Proprietary Telephone Incoming Call Distribution ICMP S-CO Internet Control Message Protocol Single-CO IP-PT IP Proprietary Telephone Secondary Directory Number IRNA Intercept Routing—No Answer Session Initiation Protocol ISDN Integrated Services Digital Network Single Line Telephone SMDR Station Message Detail Recording...
Page 6 List of Abbreviations Voice Processing System EXtra Device Port Feature Manual Document Version 2009-12...
Page 7: Table Of Contents
Table of Contents Table of Contents 1 Features and Configurations—A ............13 A ............................14 1.1.1 Absent Message ......................14 1.1.2 Account Code Entry .......................15 1.1.3 ARS (Automatic Route Selection) ..................16 1.1.4 Automatic Callback Busy (Camp-on) ................22 1.1.5 Automatic Extension Release ..................23 1.1.6 Automatic Fax Transfer ....................23 1.1.7 Automatic Time Adjustment ...................24...
Page 8 Table of Contents 4.1.11 Door Open ........................86 4.1.12 Doorphone Call ......................87 5 Features and Configurations—E ............89 E ............................90 5.1.1 EFA (External Feature Access) ..................90 5.1.2 Emergency Call ......................91 5.1.3 Executive Busy Override ....................91 5.1.4 Extension Dial Lock ......................92 5.1.5 Extension Feature Clear ....................93 5.1.6 Extension PIN (Personal Identification Number) ............94 5.1.7...
Page 9: Feature Manual
Table of Contents 9.1.15 IP-PT (IP Proprietary Telephone) .................165 9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES ......167 10 Features and Configurations—L ............169 10.1 L ............................170 10.1.1 LED Indication ......................170 10.1.2 Line Preference—Incoming ..................172 10.1.3 Line Preference—Outgoing ..................173 10.1.4 Local Alarm Information ....................174 11 Features and Configurations—M ............177 11.1 M .............................178...
Page 10 Table of Contents 13.1.24 Private Network Features—QSIG—CT (Call Transfer) ..........255 13.1.25 Private Network Features—VoIP (Voice over Internet Protocol) ........256 13.1.26 PS Connection ......................259 13.1.27 PS Directory .........................261 13.1.28 PS Feature Buttons ......................262 13.1.29 PS Ring Group ......................262 13.1.30 PT Programming ......................266 14 Features and Configurations—Q ............269 14.1 Q .............................270...
Page 11 Capacity of System Resources ..................356 21.2 Tones/Ring Tones ......................360 21.3 Supported Management Information Base (MIB) Table ..........362 21.4 Revision History ......................367 21.4.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 1.01xx .......367 21.4.2 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.02xx .......367 Index......................369 Document Version 2009-12 Feature Manual...
Page 12 Table of Contents Feature Manual Document Version 2009-12...
Page 13: Features And Configurations-A
Section 1 Features and Configurations—A Document Version 2009-12 Feature Manual...
Page 14: Absent Message
1.1.1 Absent Message 1.1 A 1.1.1 Absent Message Description Extension users can prepare a brief text message (Absent Message) that will be displayed to other extension users when they are called. These messages can explain the reason for their absence, and may be edited through system programming and personal programming.
Page 15: Account Code Entry
1.1.2 Account Code Entry PT Programming Manual References [008] Absent Message Feature Manual References 21.1 Capacity of System Resources Operating Manual References 1.3.1 Absent Message 3.1.2 Personal Programming 1.1.2 Account Code Entry Description An account code is used to identify outgoing CO line calls for accounting and billing purposes. The account code is appended to the Station Message Detail Recording (SMDR) call record.
Page 16: Ars (Automatic Route Selection)
1.1.3 ARS (Automatic Route Selection) PC Programming Manual References 4.9 [2-6-1] Numbering Plan—Main—Features— Account Code Entry 4.12 [2-7-1] Class of Service—COS Settings—CO & SMDR— Account Code Mode PT Programming Manual References [508] Account Code Mode Feature Manual References 3.1.21 COS (Class of Service) 6.1.3 Flexible Buttons 16.1.3 SMDR (Station Message Detail Recording) Operating Manual References...
Page 17 1.1.3 ARS (Automatic Route Selection) [Carrier Selection Procedure Flowchart] The numbers in parentheses indicate the corresponding items found under [Programming Procedures] on the following pages. An extension user accesses a CO line and dials a telephone number. No (Normal CO Line Access) Is the ARS mode (1) enabled? Sends the telephone number as dialed.
Page 18 1.1.3 ARS (Automatic Route Selection) note that the CO Line Access number is always ignored by ARS and does not need to be programmed here. Calls that are exempt from ARS are connected to the user-selected line, via the default carrier for that line. [Programming Example: ARS Leading Number Exception Table] Location Leading No.
Page 19 1.1.3 ARS (Automatic Route Selection) Since the preferred carrier may vary depending on the time of day, you can create an ARS-specific time table and break each day of the week into different time blocks. A different carrier can then be assigned to each time block.
Page 20 1.1.3 ARS (Automatic Route Selection) [Command Explanation] Description Command Inserts the Carrier Access Code Inserts the user-dialed number minus any removed digits Analog Line: Inserts a pause ISDN/T1 Line: Inserts a pause and changes dialing mode to tone (DTMF) Inserts the Authorization Code for Tenant Inserts the Authorization Code for Trunk Group Inserts the Itemized Billing Code [0-9,...
Page 21: Itemized Billing Code
1.1.3 ARS (Automatic Route Selection) Itemized Billing Code An Itemized Billing Code can be assigned for each extension and for each verification code. If a call is not made from an extension, such as via Direct Inward System Access (DISA) or TIE line, and no verification code is used, the Itemized Billing Code assigned to location 1 in the Verification Code Table will be used.
Page 22: Automatic Callback Busy (Camp-On)
1.1.4 Automatic Callback Busy (Camp-on) PT Programming Manual References [320] ARS Mode [321] ARS Leading Number [322] ARS Routing Plan Table Number [325] ARS Exception Number [330] ARS Routing Plan Time Table [331–346] ARS Routing Plan Table (1–16) [350] ARS Carrier Name [351] ARS Trunk Group for Carrier Access [352] ARS Removed Number of Digits for Carrier Access [353] ARS Carrier Access Code...
Page 23: Automatic Extension Release
1.1.6 Automatic Fax Transfer 1.1.5 Automatic Extension Release Description After going off-hook, if an extension user fails to dial any digits within a preprogrammed time period, the user will hear a reorder tone. This operation applies to intercom calls only. This feature is also known as Automatic Station Release.
Page 24: Automatic Time Adjustment
1.1.7 Automatic Time Adjustment Destination Availability DISA Analog/ISDN Remote Maintenance Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Extension of Another PBX (via TIE Line, Access with PBX Code) Extension of Another PBX (via TIE Line, Access without PBX Code) A PS destination can be used to forward fax calls to a fax machine at another PBX connected by TIE line.
Page 25 1.1.7 Automatic Time Adjustment Note If a Timed Reminder (Remote Wake-up call) is set: – On the Daylight Saving Time start date, a reminder set for between 2:00 A.M. and 3:00 A.M. will not ring. – On the Daylight Saving Time end date, a reminder set for between 1:00 A.M. and 2:00 A.M. will ring twice.
Page 26 1.1.7 Automatic Time Adjustment Feature Manual Document Version 2009-12...
Page 27: Features And Configurations-B
Section 2 Features and Configurations—B Document Version 2009-12 Feature Manual...
Page 28: Bgm (Background Music)
2.1.1 BGM (Background Music) 2.1 B 2.1.1 BGM (Background Music) Description A proprietary telephone (PT) user can listen to background music (BGM) through the built-in speaker while on-hook and idle. The following audio sources are available: External music source Internal music source Outgoing Message (OGM) BGM—External: BGM can also be broadcast in the office through an external pager (loudspeaker) and can be turned on and...
Page 29: Features And Configurations-C
Section 3 Features and Configurations—C Document Version 2009-12 Feature Manual...
Page 30: Ca (Communication Assistant)
3.1.1 CA (Communication Assistant) Description Panasonic Communication Assistant (CA) is a CTI application usable with any telephone (except SIP extensions). A CTI server is not required to use CA. CA Client has 4 operating modes: Basic, Pro, Supervisor, and Operator Console.
Page 31 3.1.2 Call Distribution Port Group • Hunt Pattern Table - in order to program a priority list of CDPG destinations for each leading number. [Programming Example of the CDPG Table] V-IPGW Card Number Port Number Call Distribution Port Group CDPG 1 CDPG 2 CDPG 2 CDPG 1...
Page 32: Caller Id
3.1.3 Caller ID PC Programming Manual References 3.7 [1-1] Slot—Port Property - Virtual IP Gateway Port 3.13 [1-1] Slot—Shelf Property - Virtual IP Gateway—Hunt Pattern Feature Manual References 13.1.25 Private Network Features—VoIP (Voice over Internet Protocol) 3.1.3 Caller ID Description The PBX can receive Caller ID information (a caller’s name and telephone number) from calls received on CO lines.
Page 33 3.1.3 Caller ID Caller ID-Related Features Feature Description Details in ® 3.1.14 CLI Calling Line Identification Caller ID information received by the PBX is used (CLI) Distribution to direct calls from specific callers to specific (Calling Line destinations. The caller’s telephone number and a Identification) destination must be assigned in the System Speed Distribution...
Page 34 3.1.3 Caller ID Data entered under "Removed No. of Digits" and "Added No." for International, National, and Subscriber call data will be applied respectively to international, long distance, and local calls. <Modification Flowchart> A CO line call containing Caller ID information is received. Checks the Caller ID Modification Table assigned to the Trunk Group.
Page 35 3.1.3 Caller ID [Programming Example: System Speed Dialing Table] Location System Speed (System Speed Telephone No. CLI Destination Dialing Name Dialing No.) ABC Company 912125551234 XYZ Company 913135551234 ® 8.1 [6-1] System Speed Dial— CO Line Access Number + Telephone Number ®...
Page 36: Call Hold
3.1.4 Call Hold PC Programming Manual References 4.5 [2-3] Timers & Counters—Miscellaneous → Caller ID—Waiting to receive → Caller ID—Visual Caller ID Display 4.18 [2-9] System Options—Option 4— Private Network—Public Call through Private Network—Minimum Public Caller ID Digits 4.19 [2-10] Extension CID Settings 5.1 [3-1-1] Trunk Group—TRG Settings—Main—...
Page 37 3.1.4 Call Hold If a call on hold is not retrieved within a preprogrammed time period, the Hold Recall tone is heard at the extension which put the call on hold. If the extension is engaged in a call, the Hold Alarm will be heard. •...
Page 38: Call Log, Incoming
3.1.5 Call Log, Incoming When an SLT user answers a call, a reorder tone is heard or no one is heard on the other end. When an SLT user goes off-hook, a reorder tone is heard instead of a dial tone. If a call is not terminated after going on-hook, the above cases occur.
Page 39 3.1.5 Call Log, Incoming --- Caller's name (20 digits max.) John White --- Date and time of a call received DEC.12 10:00AM MON --- Answering Status* NEW: Not Answered 123456789 --- Caller's number (16 digits max.) Call Log buttons This extension Incoming call distribution group "NEW"...
Page 40 3.1.5 Call Log, Incoming • Display Lock The Incoming Call Log of an extension can be locked through personal programming (Directory and Call Log Lock) to prevent other users from viewing its contents. In this case, the Outgoing Call Log display, the Personal Speed Dialing number display and the SVM Log display are also locked, and the voice messages in the user’s message box cannot be played back.
Page 41: Call Monitor
3.1.6 Call Monitor 3.1.6 Call Monitor Description Allows an extension user to listen to a busy extension user’s existing conversation. The user can hear the conversation but will not be heard. If desired, the monitoring user can interrupt the call to establish a three-party conference call.
Page 42: Call Park
3.1.7 Call Park Operating Manual References 1.3.7 Call Monitor 3.1.7 Call Park Description An extension user can place a call into a common parking zone of the PBX. The Call Park feature can be used as a transferring feature; this releases the user from the parked call to perform other operations. A parked call can be retrieved by any extension user.
Page 43: Call Pickup
3.1.8 Call Pickup → Parameter Selection (for Call Park) → Optional Parameter (Ringing Tone Type Number) (for Call Park) 6.13 [4-2-3] Portable Station—Flexible Button → Type → Parameter Selection (for Call Park) → Optional Parameter (or Ringing Tone Type Number) (for Call Park) 6.17 [4-3] DSS Console →...
Page 44: Call Splitting
3.1.9 Call Splitting [Group Call Pickup] • A specified number of call pickup groups can be created, each of which consists of extension user groups. One extension user group can belong to several call pickup groups. (® 7.1.1 GROUP FEATURES) [Example] Call Pickup Group 1 Call Pickup Group 2...
Page 45: Call Transfer
3.1.10 Call Transfer Conditions • When the extension user is having a conversation with one party, the other party is in consultation hold. (® 3.1.20 Consultation Hold) Operating Manual References 1.3.10 Call Splitting 3.1.10 Call Transfer Description An extension user can transfer a call to another extension or an outside party. The following features are available: Feature Transferring method...
Page 46 3.1.10 Call Transfer Transfer Recall for Call Transfer without Announcement If the transfer destination does not answer within the preprogrammed Transfer Recall time, the call will be redirected to the Transfer Recall destination assigned to the extension which transferred the call. If the transfer destination has a destination set as Intercept Routing—No Answer, the call will be routed to that destination.
Page 47 3.1.10 Call Transfer Destination Availability Analog/ISDN Remote Maintenance Idle Line Access no. + Phone no. Trunk Group Access no. + Trunk Group no. + Phone no. Extension of Another PBX (via TIE Line, Access with PBX Code) Extension of Another PBX (via TIE Line, Access without PBX Code) If the transfer destination does not answer, the call is sent to Voice Mail and a message can be recorded in the mailbox of the transfer destination.
Page 48: Call Waiting Features
3.1.11 CALL WAITING FEATURES Feature Manual References 3.1.21 COS (Class of Service) Operating Manual References 1.3.11 Call Transfer 1.3.49 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension 3.1.11 CALL WAITING FEATURES Description Used to inform a busy extension that another incoming call is waiting. The busy extension user can answer the second call by disconnecting the current call or placing it on hold.
Page 49 3.1.11 CALL WAITING FEATURES Call Waiting Caller ID (Visual Caller ID): When using the call waiting tone supplied by the telephone company over analog lines, the caller’s telephone number and name can be received. Either the name or the number will flash on the display for five seconds, followed by a 10-second pause, then flash again for five seconds.
Page 50: Call Waiting Tone
3.1.12 Call Waiting Tone 16.1.3 SMDR (Station Message Detail Recording) 20.1.4 Whisper OHCA Operating Manual References 1.3.12 CALL WAITING FEATURES 1.3.13 Call Waiting Tone 3.1.2 Personal Programming 3.1.12 Call Waiting Tone Description When an extension user attempts to call a busy extension (i.e., an extension that is ringing or having a conversation), a call waiting tone can be sent to the called extension to indicate another call is waiting.
Page 51: Cellular Phone Features
3.1.14 CLI (Calling Line Identification) Distribution 3.1.13 CELLULAR PHONE FEATURES Description This PBX provides features to support the use of cellular phones and other outside destinations with the PBX. Calls can be forwarded from virtual PSs to outside destinations such as cellular phones, and then answered as if the user was at an extension within the PBX.
Page 52 3.1.14 CLI (Calling Line Identification) Distribution CLI distribution works in conjunction with both Direct In Line (DIL) and Direct Inward Dialing (DID) distribution; it can be enabled or disabled for each CO line (for DIL) and for each DID number, for each time mode. When a call has Caller ID information and CLI distribution is enabled for the current time mode, CLI distribution will direct the call to its destination, ignoring preprogrammed DIL or DID destinations.
Page 53: Clip (Calling Line Identification Presentation)
3.1.15 CLIP (Calling Line Identification Presentation) 3.1.15 CLIP (Calling Line Identification Presentation) Description Calling Line Identification Presentation (CLIP): The PBX can send a preprogrammed telephone number to the network when an extension user makes a call. The called party can see the number on his telephone display before answering the call. Connected Line Identification Presentation (COLP): The PBX sends a preprogrammed telephone number to the network when the extension user answers an incoming call.
Page 54 3.1.15 CLIP (Calling Line Identification Presentation) Conditions • The availability of this feature is dependent on the contract with the telephone company. • The CLIP/COLP number for the connected ISDN port can be used for the ISDN terminal devices which cannot be assigned their own CLIP/COLP number, such as a doorphone.
Page 55: Co Line Access
3.1.16 CO Line Access Feature Manual References 6.1.3 Flexible Buttons Operating Manual References 1.3.52 Private Network Features—CLIP (Calling Line Identification Presentation) 1.3.53 Private Network Features—CLIR (Calling Line Identification Restriction) 1.3.55 Private Network Features—COLR (Connected Line Identification Restriction) 3.1.16 CO Line Access Description There are three methods of accessing a CO line.
Page 56 3.1.16 CO Line Access If an extension user is on-hook when pressing an idle CO button, the proprietary telephone (PT) automatically enables hands-free operation mode. The user can dial without lifting the handset or pressing the SP-PHONE button or MONITOR button. •...
Page 57: Co Line Call Limitation
3.1.17 CO Line Call Limitation 6.1.3 Flexible Buttons Operating Manual References 1.2.1 Making Calls 3.1.17 CO Line Call Limitation Description CO line calls are limited by the following features: Feature Description Extension-to-CO Line Call If a call between an extension user and an outside party is Duration established, the call duration can be restricted by the system timer selected for each trunk group.
Page 58: Conference
3.1.18 Conference PT Programming Manual References [472] Extension-to-CO Line Call Duration [473] CO-to-CO Line Call Duration [502] CO Line Call Duration Limitation Feature Manual References 3.1.21 COS (Class of Service) 3.1.18 Conference Description An extension user can establish a conference call by adding additional parties to an already existing two-party conversation.
Page 59: Confirmation Tone
3.1.19 Confirmation Tone PC Programming Manual References 4.5 [2-3] Timers & Counters—DISA / Door / Reminder / U. Conf → Unattended Conference—Recall Start Timer → Unattended Conference—Warning Tone Start Timer → Unattended Conference—Disconnect Timer 4.12 [2-7-1] Class of Service—COS Settings—CO & SMDR— Transfer to CO 4.18 [2-9] System Options—Option 3 →...
Page 60: Consultation Hold
3.1.20 Consultation Hold Type Description Tone 3-2 Sent before a conversation is established when accessing the following features by the feature numbers: • Call Park Retrieve • Call Pickup • Hold Retrieve • Paging Answer • Trunk Answer From Any Station (TAFAS) Tone 4-1 Sent when a call changes from a two-party call to a three-party call (e.g., Executive Busy Override, Conference, Privacy Release, Two-way Record).
Page 61: Cos (Class Of Service)
3.1.21 COS (Class of Service) 3.1.21 COS (Class of Service) Description Each extension must belong to a Class of Service (COS). By assigning certain extensions to a COS, it is possible to control the behavior and privileges of extension users (allowing or denying certain extensions access to various features, extensions, and CO lines) depending on the duties appointed to them.
Page 62: Cpc (Calling Party Control) Signal Detection
3.1.23 CTI (Computer Telephony Integration) Feature Manual References 21.1 Capacity of System Resources 3.1.22 CPC (Calling Party Control) Signal Detection Description The Calling Party Control (CPC) signal is an on-hook indication (disconnect signal) sent from an analog CO line when the other party hangs up. To maintain efficient utilization of CO lines, the PBX monitors each line’s status and when CPC signal is detected on a line, the PBX disconnects the line and alerts the extension with a reorder tone.
Page 63 3.1.23 CTI (Computer Telephony Integration) A PC and CTI server application software, such as Panasonic Communication Assistant (CA), are required to use CTI features. The PC running the application monitors the status of the PBX and controls the PBX via the CTI Server.
Page 64 3.1.23 CTI (Computer Telephony Integration) Feature Manual Document Version 2009-12...
Page 65: Features And Configurations-D
Section 4 Features and Configurations—D Document Version 2009-12 Feature Manual...
Page 66: Data Line Security
4.1.3 Dial Mode Selection 4.1 D 4.1.1 Data Line Security Description Once Data Line Security is set on an extension, communication between the extension and the other party is protected from signals such as Call Waiting, Hold Recall and Executive Busy Override. Extensions which have devices connected to them such as modems or fax machines may set this feature to maintain secure data transmission, by blocking tones or other interruptions during communication.
Page 67: Dial Tone
4.1.4 Dial Tone Mode Description DTMF (Dual Tone Numbers dialed by an extension user are transmitted to the CO line Multi-Frequency) using analog tones. Pulse Dial (Rotary) Numbers dialed by an extension user are transmitted to the CO line using analog pulses. Conditions •...
Page 68 4.1.4 Dial Tone Type Description Tone 2A/2B This tone is heard when: • There are messages that have previously been listened to and no new messages recorded by the Simplified Voice Message (SVM) feature. • Any of the features below are set. •...
Page 69: Dial Tone Transfer
4.1.5 Dial Tone Transfer 4.1.5 Dial Tone Transfer Description An extension assigned as the manager can change the TRS level (® 17.1.6 TRS (Toll Restriction)) for an extension user temporarily. After that, the extension user can make his call. [Example] A hotel guest calls the front desk and asks for the telephone’s toll restriction to be lifted in order to make an international call.
Page 70: Did (Direct Inward Dialing)
4.1.6 DID (Direct Inward Dialing) 4.1.6 DID (Direct Inward Dialing) Description Directs a call on a public CO line assigned as a Direct Inward Dialing (DID) line to a preprogrammed destination according to the call’s DID number, which is based on the telephone number dialed by the caller. When a call reaches its destination via DID distribution, the DID name will be displayed on the proprietary telephone (PT), allowing extension users to easily see whom a call is directed to.
Page 71 4.1.6 DID (Direct Inward Dialing) [Programming Example: DID Table] CLI Distribution DID Destination Location DID No. Name Lunch Break Night Lunch Break Night Enable Disable Enable Disable 123-4567 Sales Enable Disable Disable Disable 123-2468 Judy ® 12.3 [10-3] DID Table— DID Number ®...
Page 72: Dil (Direct In Line)
4.1.7 DIL (Direct In Line) Feature Manual References 3.1.14 CLI (Calling Line Identification) Distribution 9.1.10 INCOMING CALL FEATURES 17.1.3 Tenant Service 17.1.5 Time Service 21.1 Capacity of System Resources 4.1.7 DIL (Direct In Line) Description Directs an incoming public CO line call to a preprogrammed destination based on the CO line carrying the call. Each CO line has a destination for each time mode.
Page 73 4.1.7 DIL (Direct In Line) [Programming Example: DIL Table] The table can be programmed for each CO line. CLI Distribution DIL Destination Port No. (CO Line No.) Lunch Break Night Lunch Break Night Enable Disable Enable Disable Enable Disable Disable Disable ®...
Page 74: Disa (Direct Inward System Access)
4.1.8 DISA (Direct Inward System Access) 4.1.8 DISA (Direct Inward System Access) Description An outside caller can access specific PBX features as if the caller is an SLT extension user in the PBX, when the incoming call destination is a DISA floating extension number assigned to each DISA message. The caller can have direct access to features such as: •...
Page 75 4.1.8 DISA (Direct Inward System Access) [Flowchart] A DISA call from an outside party is received. Is there a port available? The call is routed to an operator, etc. (DISA Intercept when All (DISA Delayed DISA Ports are busy) Answer time expires) The PBX answers the call.
Page 76 4.1.8 DISA (Direct Inward System Access) Continued from previous page No Security CO Line Security All Security Is the dialed number an extension number or floating extension number? Is the Walking COS/Verification Code Entry feature number dialed? What is the dialed number? Is the correct PIN entered? Other...
Page 77: Disa Intercept Routing—No Dial
4.1.8 DISA (Direct Inward System Access) Continued from previous page Continued from previous page What method is assigned for DISA Intercept Is an Intercept Routing DND? Routing Busy destination assigned? The call is routed to Intercept Routing Busy tone the intercept destination. (Intercept Routing Busy) Does the caller Is a DISA Busy...
Page 78: Disa Intercept Routing—Busy
4.1.8 DISA (Direct Inward System Access) Outgoing Automated Attendant No. Busy/DND Floating Message Message Extn. No. (OGM) No. ® 7.4 [5-3-2] Voice Message—DISA Message— Floating Extension Number ® [730] Outgoing Message (OGM) Floating Extension Number ® 7.4 [5-3-2] Voice Message—DISA Message— 1 Digit AA Destination (Extension Number)—Dial 0–9 ®...
Page 79: Disa Intercept Routing—Dnd
4.1.8 DISA (Direct Inward System Access) DISA Intercept Routing—DND If the destination called by the outside party is in DND mode and Idle Extension Hunting is not available, one of the following can be selected through system programming: Busy Tone: The caller will hear a busy tone. Enable: DND will redirect the call to the preprogrammed destination on an extension basis.
Page 80 4.1.8 DISA (Direct Inward System Access) DIL Destination CO Line Lunch Lunch Disable Disable (DISA) (DISA) "CLI" must be set to Disable, to allow incoming calls to be received by DISA. 12.2 [10-2] DIL Table & Port Settings → DIL— DIL Destination—Day, Lunch, Break, Night →...
Page 81 4.1.8 DISA (Direct Inward System Access) While hearing a ringback, reorder, or busy tone, retrying the call is possible by pressing " ". System programming selects whether pressing " " during a CO-to-CO line conversation returns to the DISA top menu or sends a DTMF tone.
Page 82 4.1.8 DISA (Direct Inward System Access) An outside party such as a cellular phone can transfer a CO line call to an extension at the PBX by pressing "#" + extension number, if DISA is connected by the Automatic DISA Activation feature. This feature can be enabled or disabled through system programming.
Page 83 4.1.8 DISA (Direct Inward System Access) → DISA—Delayed Answer Timer → DISA—Mute & OGM Start Timer after answering → DISA—No Dial Intercept Timer → DISA—2nd Dial Timer for AA → DISA—Intercept Timer—Day, Lunch, Break, Night → DISA—Disconnect Timer after Intercept →...
Page 84: Display Information
CO line number/name ®102:Mike These can be displayed in Original Destination, if the call is forwarded turn by pressing the Panasonic* DID name TRANSFER button or DISP Soft button during a call. Duration of the current CO line call Line 001 11:02’28...
Page 85: Dnd (Do Not Disturb)
4.1.10 DND (Do Not Disturb) →Option 5— Incoming Call Display →Option 5— Automatic LCD Switch when Start Talking 6.10 [4-2-1] Portable Station—Extension Settings →Option 5— Display Language →Option 5— Incoming Call Display →Option 5— Automatic LCD Switch when Start Talking 12.1 [10-1] CO Line Settings—...
Page 86: Door Open
4.1.11 Door Open 6.3 [4-1-2] Wired Extension—FWD/DND 6.12 [4-2-2] Portable Station—FWD/DND PT Programming Manual References [507] DND Override Feature Manual References 3.1.21 COS (Class of Service) Operating Manual References 1.3.19 DND (Do Not Disturb) 4.1.11 Door Open Description Using an extension telephone, an extension user can unlock a door for a visitor. The door can be unlocked by extension users who are allowed to unlock the door in Class of Service (COS) programming.
Page 87: Doorphone Call
4.1.12 Doorphone Call Operating Manual References 1.3.20 Door Open 4.1.12 Doorphone Call Description A visitor can use a doorphone to call its preprogrammed destination. Extension users can call a doorphone. Conditions • Hardware Requirement: An optional doorphone, the OPB card and DPH card •...
Page 88 4.1.12 Doorphone Call PT Programming Manual References [720] Doorphone Call Destination [729] Doorphone Number Reference Operating Manual References 1.3.21 Doorphone Call Feature Manual Document Version 2009-12...
Page 89: Features And Configurations-E
Section 5 Features and Configurations—E Document Version 2009-12 Feature Manual...
Page 90: Efa (External Feature Access)
5.1.1 EFA (External Feature Access) 5.1 E 5.1.1 EFA (External Feature Access) Description Normally, an extension user can only access features within the PBX. However, when performing External Feature Access (EFA) the extension user performs features outside of the PBX, such as using the transfer services of the telephone company or host PBX.
Page 91: Emergency Call
5.1.3 Executive Busy Override 5.1.2 Emergency Call Description An extension user can dial preprogrammed emergency numbers after seizing a CO line regardless of the restrictions imposed on the extension. Conditions • A specified number of emergency numbers can be stored. •...
Page 92: Extension Dial Lock
5.1.4 Extension Dial Lock Is on a conference call (® 3.1.18 Conference, ® 13.1.14 Privacy Release). Is on a doorphone call (® 4.1.12 Doorphone Call). Is using Live Call Screening (LCS) or Two-way Record (® 19.1.4 Voice Mail DPT (Digital) Integration).
Page 93: Extension Feature Clear
5.1.5 Extension Feature Clear • Other features can also temporarily change an extension’s TRS level, similar to Extension Dial Lock. If an extension is locked, the TRS level determined by the following features takes priority. The numbers below (1 through 3) indicate the priority of each feature, with 1 having the highest priority, and 3 having the lowest. Dial Tone Transfer (®...
Page 94: Extension Pin (Personal Identification Number)
5.1.6 Extension PIN (Personal Identification Number) Features After Setting Paralleled Telephone Paired SLT will ring. Hot Line Timed Reminder Cleared These features can be programmed to not be canceled by Extension Feature Clear. This feature is also known as Station Program Clear. Conditions •...
Page 95: Extension Port Configuration
Processing Systems (VPS) to the PBX. The devices which can be connected to each type of port are listed below. DPT Port: DPT, DSS Console, Panasonic VPS which supports DPT (Digital) Integration, and PT-interface CS (e.g., KX-TDA0141) SLT Port: SLT and Panasonic VPS which supports DTMF Integration...
Page 96: External Relay
An APT connected to a Super Hybrid port can be detected automatically when XDP mode has been disabled. • A DSS Console or a Panasonic VPS which supports DPT (Digital) Integration can also be connected with an SLT in XDP mode. •...
Page 97: External Sensor
5.1.9 External Sensor When an extension user enters the External Relay Control feature number, the specified relay turns on for a preprogrammed length of time. When this timer expires, the relay turns off automatically. This gives the PBX simple control over other equipment, allowing an extension user to, for example, activate an alarm from his extension.
Page 98 5.1.9 External Sensor [Available Destinations] Destination Availability Wired Extension (PT/SLT/T1-OPX) ü ü SIP Extension ICD Group PS Ring Group Floating Extension no. for SVM VM Group (DTMF/DPT) External Pager (TAFAS) DISA Analog/ISDN Remote Maintenance Idle Line Access no. + Phone no. Trunk Group Access no.
Page 99 5.1.9 External Sensor Installation Manual References 3.7.1 OPB3 Card (KX-NCP1190) 3.7.3 EIO4 Card (KX-TDA0164) 3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays PC Programming Manual References 3.36 [1-1] Slot—OPB3 Card Property → Input Signal Decision Time → Input Signal Detection Reopening Time 4.5 [2-3] Timers &...
Page 100 5.1.9 External Sensor Feature Manual Document Version 2009-12...
Page 101: Features And Configurations-F
Section 6 Features and Configurations—F Document Version 2009-12 Feature Manual...
Page 102: Fixed Buttons
6.1.1 Fixed Buttons 6.1 F 6.1.1 Fixed Buttons Description Proprietary telephones (PTs), DSS Consoles, and Add-on Key Modules feature a wide variety of feature buttons and Line Access buttons, explained below. Note that certain models do not feature certain buttons. For a description of the buttons found on portable stations (PSs), please refer to the Operating Instructions for each PS.
Page 103 6.1.1 Fixed Buttons Button Usage Used to access a CO line or trunk group when making or receiving a Flexible CO call according to the button’s preprogrammed CO Line Access method (Default: S-CO). Can also be customized as a different feature button. Used to make or receive intercom calls.
Page 104: Flash/Recall/Terminate
6.1.2 Flash/Recall/Terminate 6.1.2 Flash/Recall/Terminate Description A proprietary telephone (PT) user can use the FLASH/RECALL button (Flash/Recall mode or Terminate mode) or Terminate button (Terminate mode) to disconnect the current call and originate another call without hanging Flash/Recall Mode: Disconnects the line and the extension user hears the dial tone from the line used last. For example, if a CO line call is disconnected, the extension user will hear a new dial tone from the same CO line.
Page 105: Flexible Buttons
6.1.3 Flexible Buttons 6.1.3 Flexible Buttons Description Flexible buttons are customized through either system or personal programming. They can then be used to make or receive intercom or CO line calls or be used as feature buttons, as follows: [Button Usage] Button Usage Single-CO (S-CO)
Page 106 6.1.3 Flexible Buttons Button Usage Call Park (Automatic Park Zone) Used to park a call in an idle PBX parking zone automatically. (® 3.1.7 Call Park) Call Log Used to show a log of received calls. (® 3.1.5 Call Log, Incoming) Log-in/Log-out Used to switch between Log-in and Log-out status.
Page 107: Flexible Numbering/Fixed Numbering
6.1.4 Flexible Numbering/Fixed Numbering Button Usage Voice Mail (VM) Transfer Used to transfer a call to the mailbox of a specified extension. (® 19.1.4 Voice Mail DPT (Digital) Integration, ® 19.1.5 Voice Mail DTMF Integration) Check-in Used to switch the status of extensions from Check-out to Check-in. (®...
Page 108 6.1.4 Flexible Numbering/Fixed Numbering Flexible Numbering (available while a dial tone is heard) Flexible Numbering (available while busy, DND, or ringback tone is heard) Fixed Numbering (available while dialing or talking) Flexible Numbering (available while a dial tone is heard) Extension numbers and feature numbers which are available while a dial tone is heard can be customized for easy use.
Page 109 6.1.4 Flexible Numbering/Fixed Numbering Feature Default Pattern 1 Pattern 2 (with (without Extension Numbering Scheme 17—Leading Number None Extension Numbering Scheme 18—Leading Number None Extension Numbering Scheme 19—Leading Number None Extension Numbering Scheme 20—Leading Number None None Extension Numbering Scheme 21—Leading Number Extension Numbering Scheme 22—Leading Number Extension Numbering Scheme 23–64—Leading Number None...
Page 110 6.1.4 Flexible Numbering/Fixed Numbering Feature Default Pattern 1 Pattern 2 (with (without Call Hold Retrieve—Specified with a Holding Extension Number Call Park/Call Park Retrieve Call Hold Retrieve—Specified with a Held CO Line Number Door Open External Relay External Feature Access Preventing (not showing) the telephone number when making outside calls (KX-HGT100 only) Showing the telephone number when making outside calls...
Page 111 6.1.4 Flexible Numbering/Fixed Numbering Feature Default Pattern 1 Pattern 2 (with (without Hot Line program/set/cancel Absent Message set/cancel BGM set/cancel Remote Wake-up Call Timed Reminder set/cancel Printing Message Extension Dial Lock set/cancel Time Service Switch Remote Extension Dial Lock off Remote Extension Dial Lock on NDSS Monitor Release (Centralized BLF Monitor Cancel) Extension Feature Clear...
Page 112 6.1.4 Flexible Numbering/Fixed Numbering Feature Default Alternate Calling—Ring/Voice SIP extensions cannot perform DND Override or Message Waiting but can be the recipient of them. To use Call Waiting/DND Override, both "1" and "2" are available by default. Fixed Numbering (available while dialing or talking) Features which are available while dialing or talking have fixed numbers, as shown in the following table: [Fixed Numbering Table (available while dialing or talking)] Feature...
Page 113: Floating Extension
6.1.5 Floating Extension Feature Manual References 13.1.26 PS Connection 19.1.3 Voice Mail (VM) Group 21.1 Capacity of System Resources Operating Manual References 4.2.1 Feature Number Table 6.1.5 Floating Extension Description Virtual extension numbers can be assigned to resources to make them as easily accessible as extensions. These numbers are referred to as "floating extension numbers"...
Page 114: Fwd (Call Forwarding)
6.1.6 FWD (Call Forwarding) PC Programming Manual References 4.9 [2-6-1] Numbering Plan—Main—Extension 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Main → Floating Extension Number → Group Name 5.19 [3-7-2] VM(DPT) Group—Unit Settings— Floating Extension No. 5.22 [3-8-2] VM(DTMF) Group—Group Settings— Floating Ext. No. 5.24 [3-9] PS Ring Group—...
Page 115 6.1.6 FWD (Call Forwarding) Depending on the type of incoming intercom or CO line calls, it is possible to set a different destination for each. Extension Forwards to Incoming Another Extension Intercom Calls Incoming CO Forwards to Line Calls Outside Party Available Forwarding Type: All Calls Busy...
Page 116 6.1.6 FWD (Call Forwarding) Condition for Original Extension/ Destination Availability Incoming Call Distribution Group Extension of Another PBX (via TIE Line, ü Only available when FWD to CO line Access with PBX Code) is allowed through COS programming. Extension of Another PBX (via TIE Line, –...
Page 117 6.1.6 FWD (Call Forwarding) In the above cases, the forwarding counter resets to zero, and the call can be forwarded up to four times again from the destination extension described above. Incoming call Original FWD—No Answer destination • Boss & Secretary feature It is possible to call the original extension from the destination extension regardless of the forward setting.
Page 118: Fwd/Dnd Button, Group Fwd Button
6.1.7 FWD/DND Button, Group FWD Button PT Programming Manual References [472] Extension-to-CO Line Call Duration [473] CO-to-CO Line Call Duration [504] Call Forwarding to CO Line [605] Call Forwarding—No Answer Time Feature Manual References 3.1.21 COS (Class of Service) 9.1.5 ICD Group Features—Overflow 9.1.9 Idle Extension Hunting 9.1.11 Intercept Routing Operating Manual References...
Page 119 6.1.7 FWD/DND Button, Group FWD Button Type Description FWD for Incoming Call Group FWD—Internal Works for incoming intercom calls Distribution Group Group FWD—External Works for incoming CO line calls Group FWD—Both Works for all incoming calls [Button Status] The Group FWD button shows the current status as follows: Light Pattern Status (default) Red on...
Page 120 6.1.7 FWD/DND Button, Group FWD Button • When both the FWD and DND features are assigned simultaneously, pressing the button changes the settings as follows: • A FWD/DND button customized on a flexible button is always in FWD/DND Cycle Switch mode, and the mode cannot be changed.
Page 121: Features And Configurations-G
Section 7 Features and Configurations—G Document Version 2009-12 Feature Manual...
Page 122: Group Features
7.1.1 GROUP FEATURES 7.1 G 7.1.1 GROUP FEATURES Description This PBX supports various types of groups. Trunk Group CO lines can be grouped into trunk groups based on carrier, CO line type, etc. Several settings can be assigned on a trunk group basis. All CO lines belonging to a trunk group follow the programming for that trunk group.
Page 123: Paging Group
7.1.1 GROUP FEATURES [Example] Call Pickup Group 1 Call Pickup Group 2 Call Pickup Group 3 Extension User Extension User Extension User Extension User Group 1 Group 2 Group 3 Group 4 Extn. 100 Extn. 101 Extn. 102 Extn. 103 Extn.
Page 124 7.1.1 GROUP FEATURES [Example] ICD Group 1 ICD Group 2 (Floating Extn. No. 601, (Floating Extn. No. 602, Name: Sales 1) Name: Sales 2) Extn. 103 Extn. 104 Extn. 105 Extn. 106 Extn. 107 Extn. 100 Extn. 101 Extn. 102 VM Group There are two types of VM groups, explained below.
Page 125 7.1.1 GROUP FEATURES 5.25 [3-9] PS Ring Group—Member List PS Ring Group 1 PS Ring Group 2 Floating Extension No. 301 Floating Extension No. 302 Name: Sales 1 Name: Sales 2 PS 1 PS 2 PS 3 PS 4 PS 5 (Extn.
Page 126 7.1.1 GROUP FEATURES Feature Manual Document Version 2009-12...
Page 127: Features And Configurations-H
Section 8 Features and Configurations—H Document Version 2009-12 Feature Manual...
Page 128: Hands-Free Answerback
8.1.1 Hands-free Answerback 8.1 H 8.1.1 Hands-free Answerback Description A proprietary telephone (PT) user with a speakerphone or optional headset can talk to a caller without lifting the handset. If the user receives a call in Hands-free Answerback mode, a hands-free conversation is established in the following method: Type Answering Method...
Page 129: Hands-Free Operation
8.1.3 Headset Operation Feature Manual References 9.1.13 Intercom Call Operating Manual References 1.3.30 Hands-free Answerback 8.1.2 Hands-free Operation Description A proprietary telephone (PT) user can talk to another party without lifting the handset. Pressing specific buttons, such as REDIAL, automatically activate hands-free mode. Conditions •...
Page 130: Hospitality Features
8.1.5 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) • Headset users cannot use the following features: – Automatic Redial (® 15.1.1 Redial, Last Number) – Receiving the Off-hook Call Announcement (OHCA) (® 12.1.3 OHCA (Off-hook Call Announcement)) –...
Page 131 8.1.5 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) [Example] Telephone Company Host PBX Access Code: 0 Host PBX Outside Party (01-23-4567) Idle Line Access No.: 9 Extn. 101 Extn. 102 Dials "0-01-23-4567". TRG1 Host PBX Access Code Telephone...
Page 132: Hot Line
8.1.6 Hot Line a "0" to be dialed first) are treated as extensions of the telephone company and do not get recorded on SMDR, because in this case this PBX recognizes the telephone company as the host PBX. Therefore, only long distance calls are recorded on SMDR.
Page 133 8.1.6 Hot Line Feature Manual References 21.1 Capacity of System Resources Operating Manual References 1.3.34 Hot Line Document Version 2009-12 Feature Manual...
Page 134 8.1.6 Hot Line Feature Manual Document Version 2009-12...
Page 135: Features And Configurations-I
Section 9 Features and Configurations—I Document Version 2009-12 Feature Manual...
Page 136: Icd Group Features
9.1.1 ICD GROUP FEATURES 9.1 I 9.1.1 ICD GROUP FEATURES Description An incoming call distribution group is a group of extensions programmed through system programming. ® 5.13 [3-5-1] Incoming Call Distribution Group—Group Settings—Member List ® [620] Incoming Call Distribution Group Member An incoming call distribution group receives calls directed to the group.
Page 137 9.1.1 ICD GROUP FEATURES Calls arrive at ICD group 1. Overflow Feature a) Sends a busy tone (Busy on Busy), or b) Redirects to the overflow destination. Queuing Feature Five calls are waiting in the queue. (Calls 4 through 8) Manual Queue Redirection The longest waiting call in a queue can be redirected to the overflow...
Page 138 9.1.1 ICD GROUP FEATURES A call is redirected to a preprogrammed destination when it cannot be answered or queued (Intercept Routing—Overflow in an Incoming Call Distribution Group). It is also possible to send a busy tone (Busy on Busy) or disconnect the line. Incoming Call Distribution Group Controlling Feature Feature Description &...
Page 139: Icd Group Features-Group Call Distribution
9.1.2 ICD Group Features—Group Call Distribution The FWD feature can be assigned on an incoming call distribution group basis. • COS for Incoming Call Distribution Groups Each incoming call distribution group is assigned a COS number. Group FWD to an outside party can be enabled or disabled for each COS.
Page 140 9.1.2 ICD Group Features—Group Call Distribution One of the three distribution methods below can be assigned to each incoming call distribution group. Distribution Method Description Uniform Call Distribution Calls are distributed evenly to a different extension each time a call is (UCD) received.
Page 141 9.1.2 ICD Group Features—Group Call Distribution [How the Group Call Waiting Feature Activates] Programming Conditions Result Group Call Group Call Group Call Waiting Capable Waiting Mode Distribution Method Distribution Method Telephone Distribution PT/PS with idle Priority Hunting ICD Group button Priority Hunting Ring Any telephone...
Page 142: Icd Group Features-Log-In/Log-Out
9.1.3 ICD Group Features—Log-in/Log-out Conditions • Automatic Call Distribution (ACD) When a KX-NCS3910 (Activation Key for Software Upgrade to Enhanced Version) is installed in the PBX, and the distribution type is set to Uniform Call Distribution, it is possible to select whether incoming calls are distributed to idle extensions evenly in order (UCD), or to the extension that has been idle the longest (ACD).
Page 143 9.1.3 ICD Group Features—Log-in/Log-out [Log-in/Log-out and Wrap-up Status Example] Incoming call Incoming call Incoming call Ready Waiting for call Wrap-up Call button pressed arrives Not Ready Extn. Extn. Extn. Extn. Extn. Extn. Wrap-up Answering a call Finishing paperwork/ temporary break time expires Ready Ready Not Ready...
Page 144 9.1.3 ICD Group Features—Log-in/Log-out A flexible button can be customized as the Wrap-up button. It shows the current status as follows: Light pattern Status Slow red flashing Wrap-up Red on Not Ready Ready (Wrap-up mode cancel) • When a PS in Wireless XDP Parallel Mode completes a call, neither the PS nor its wired telephone can have Wrap-up time.
Page 145: Icd Group Features-Outside Destinations
9.1.4 ICD Group Features—Outside Destinations Feature Manual References 6.1.3 Flexible Buttons Operating Manual References 1.3.38 ICD Group Features—Log-in/Log-out 9.1.4 ICD Group Features—Outside Destinations Description Up to 4 outside parties or destinations at another PBX can be assigned as members of an Incoming Call Distribution (ICD) Group, using the following method: A virtual PS is registered as a member of the ICD Group.
Page 146 9.1.4 ICD Group Features—Outside Destinations Conditions • The KX-NCS3910 (Activation Key for Software Upgrade to Enhanced Version) is required to use this feature. • For this feature to be activated, the following conditions must be met: – A virtual PS is assigned as a member of the ICD Group. (® 19.1.2 Virtual PS) –...
Page 147: Icd Group Features-Overflow
9.1.5 ICD Group Features—Overflow [624] Incoming Call Distribution Group Distribution Method [690] PS Registration Feature Manual References 13.1.18 Private Network Features—Network ICD Group 19.1.2 Virtual PS 9.1.5 ICD Group Features—Overflow Description When waiting calls exceed the waiting queue capacity, they may be redirected to a preprogrammed destination or a busy tone may be sent to the callers by the following features: Intercept Routing—Overflow in an Incoming Call Distribution Group Busy on Busy...
Page 148: Busy On Busy
9.1.5 ICD Group Features—Overflow Destination Availability Analog/ISDN Remote Maintenance ü Idle Line Access no. + Phone no. ü Trunk Group Access no. + Trunk Group no. + Phone no. ü Extension of Another PBX (via TIE Line, Access with PBX Code) ü...
Page 149: Icd Group Features-Queuing
9.1.6 ICD Group Features—Queuing Feature Manual References 9.1.6 ICD Group Features—Queuing 9.1.6 ICD Group Features—Queuing Description When a preprogrammed number of extensions in an incoming call distribution group are busy, additional incoming calls can wait in a queue. The number of calls which can wait in the queue is programmable. While calls are waiting in the queue, the calls are handled by the Queuing Time Table, which can be assigned for each time mode (day/lunch/break/night) (®...
Page 150 We are sorry to Thank you for overflow 30 seconds. the overflow keep you holding. calling Panasonic. destination. destination. All of our agents All of our agents are are still handling currently handling other calls. We other calls.
Page 151: Icd Group Features-Supervisory
9.1.7 ICD Group Features—Supervisory 6.5 [4-1-4] Wired Extension—Flexible Button → Type → Ext. No. / Floating Ext. No. (for Hurry-up) 6.13 [4-2-3] Portable Station—Flexible Button → Type → Ext. No. / Floating Ext. No. (for Hurry-up) 6.17 [4-3] DSS Console →...
Page 152 9.1.7 ICD Group Features—Supervisory [Example] <Incoming Call Queue Monitor Display> JAN.31 08:13AM FRI --- Date and time 601:Sales Section --- ICD group's floating extension number and name Waiting Calls Now :00006 --- Number of calls waiting in the queue Max. Waiting Time :05'10 --- Elapsed waiting time of the call queuing the longest EXIT...
Page 153: Icd Group Features-Vip Call
9.1.8 ICD Group Features—VIP Call PC Programming Manual References 4.9 [2-6-1] Numbering Plan—Main—Features— Incoming Call Queue Monitor 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous— Supervisor Extension Number Operating Manual References 1.3.41 ICD Group Features—Supervisory 9.1.8 ICD Group Features—VIP Call Description It is possible to assign a priority to incoming call distribution groups.
Page 154: Idle Extension Hunting
9.1.9 Idle Extension Hunting PC Programming Manual References 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous— VIP Call Mode 9.1.9 Idle Extension Hunting Description If a called extension is busy or in DND mode, Idle Extension Hunting redirects the incoming call to an idle member of the same idle extension hunting group, which can be programmed through system programming.
Page 155: Incoming Call Features
9.1.10 INCOMING CALL FEATURES Destination Availability Floating Extension no. for SVM VM Group (DTMF/DPT) ü External Pager (TAFAS) ü DISA ü Analog/ISDN Remote Maintenance ü Idle Line Access no. + Phone no. ü Trunk Group Access no. + Trunk Group no. + Phone no. ü...
Page 156 9.1.10 INCOMING CALL FEATURES Networking Type Card Port/Channel/ Type Protocol Type Public Private IPCMPR H.323 (V-IPGW) IPCMPR (V-SIPGW) LCOT LCOT GCOT TIE (E&M) OPX (EXTN.) Extension QSIG-Master QSIG-Slave Default Available Distribution Method Each public CO line port (channel) can use a different method of directing calls to their destinations as they are received.
Page 157 9.1.10 INCOMING CALL FEATURES Available Distribution Method for Public CO Lines Distribution Method Card Port/Channel/ Type Protocol Type LCOT LCOT GCOT TIE (E&M) Default Available Available Destination The following destination types can be programmed as DIL, DID, or CLI destinations. Destination Type Availability Wired Extension (PT/SLT/SIP Extension/T1-OPX)
Page 158: Intercept Routing
9.1.11 Intercept Routing Type Description Details in ® 9.1.11 Intercept No Answer (IRNA) If a called party does not answer a call within a preprogrammed time period (Intercept time), the Routing call is redirected to a preprogrammed destination. Busy If a called party is already handling another call, the new call is redirected to a preprogrammed destination.
Page 159 9.1.11 Intercept Routing Type Description No Destination If a call has no destination (i.e., if a destination is not assigned), the call is redirected to an operator. (® 9.1.12 Intercept Routing—No Destination) Intercept Routing redirects calls to destinations based on the original destination of the call, as shown in the table below.
Page 160 9.1.11 Intercept Routing When the original destination is: The Available Intercept Destination is: • Not assignable (Intercept Routing is not available.) PS Ring Group • External Pager (TAFAS) • Analog/ISDN Remote Maintenance • Other PBX Extension (TIE with no PBX Code) Intercept Routing for DISA will redirect a call only if all of the Direct Inward System Access (DISA) ports are busy.
Page 161 9.1.11 Intercept Routing Intercept Destination Availability Idle Line Access no. + Phone no. ü Trunk Group Access no. + Trunk Group no. + Phone no. ü Extension of Another PBX (via TIE Line, Access with PBX Code) ü Extension of Another PBX (via TIE Line, Access without PBX Code) ü...
Page 162: Intercept Routing-No Destination
9.1.12 Intercept Routing—No Destination This feature may not be available depending on the specifications of some CO lines. Also, this feature is not available when the original call was made from a SIP extension. PC Programming Manual References 4.5 [2-3] Timers & Counters →Dial / IRNA / Recall / Tone—...
Page 163: Intercom Call
9.1.13 Intercom Call PC Programming Manual References 4.4 [2-2] Operator & BGM— PBX Operator—Day, Lunch, Break, Night 12.6 [10-4] Miscellaneous— Intercept—Routing to Operator - No Destination (Destination is not programmed.) PT Programming Manual References [006] Operator Assignment Feature Manual References 12.1.5 Operator Features 9.1.13 Intercom Call Description...
Page 164: Internal Call Block
9.1.14 Internal Call Block Type Description DND Tone Indicates the called party has set DND. PC Programming Manual References 4.11 [2-6-3] Numbering Plan—B/NA DND Call Feature— Alternate Calling - Ring / Voice 6.1 [4-1-1] Wired Extension—Extension Settings →Main— Extension Number →Main—...
Page 165: Ip-Pt (Ip Proprietary Telephone)
9.1.15 IP-PT (IP Proprietary Telephone) In this example: COS 1 can make calls to all extensions. COS 2 can make calls to COS 1 only. (COS 2 cannot make calls to COS 2.) COS 3 can make calls to COS 3 only. COS 1 Extn.
Page 166 9.1.15 IP-PT (IP Proprietary Telephone) IP-PTs have two Ethernet ports for connection, primary and secondary. They are connected to the PBX through a network hub or other splitting device, and can have a PC connected to the secondary Ethernet port. [Connection Example] IP-PT Private IP...
Page 167: Isdn (Integrated Services Digital Network) Features
9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES PC Programming Manual References 3.14 [1-1] Slot—Card Property - Virtual IP Extension 3.15 [1-1] Slot—Port Property - Virtual IP Extension 3.16 [1-1] Slot—Port Property - Virtual IP Extension—Connection Command 9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES Description Integrated Services Digital Network (ISDN) is a digital switching and transmission network.
Page 168 9.1.16 ISDN (INTEGRATED SERVICES DIGITAL NETWORK) FEATURES Conditions • En bloc The PBX sends all of dialed digits at once after the extension user completes dialing. The PBX recognizes the end of dialing as follows: – the # key is pressed (programmable). 4.18 [2-9] System Options—Option 2—...
Page 169: Features And Configurations-L
Section 10 Features and Configurations—L Document Version 2009-12 Feature Manual...
Page 170: Led Indication
10.1.1 LED Indication 10.1 L 10.1.1 LED Indication Description The LED of the Message/Ringer Lamp and the following buttons (Line Status Buttons and Corresponding Extension Status Button) can indicate line status with a variety of light patterns. Line Status Buttons: S-CO, G-CO, L-CO, INTERCOM, ICD Group, PDN Corresponding Extension Status Button: DSS, SDN Light Pattern of the Message/Ringer Lamp [Digital proprietary telephone (DPT)]...
Page 171 10.1.1 LED Indication Light Pattern of the Line Status Buttons Line Status Incoming Call Intercom Button: Distribution CO Line Status Line Status (ICD) Group Light Line Status Pattern S-CO G-CO L-CO INTERCOM ICD Group Idle This extension is using the line. Green on Slow green This extension is holding the line.
Page 172: Line Preference-Incoming
10.1.2 Line Preference—Incoming Flashing Light Patterns Slow Flashing Moderate Flashing Rapid Flashing Conditions • The incoming CO line call shows on the buttons in the following priority: ICD Group®S-CO®G-CO®L-CO®PDN®INTERCOM • The light pattern of a DSS button for incoming calls can be set to "Off" through system programming. In this case, the DSS button light will not indicate the status of the corresponding extension.
Page 173: Line Preference-Outgoing
10.1.3 Line Preference—Outgoing Type Description Answers a call arriving at a Primary Directory Number (PDN) button simply by going off-hook. This works even when multiple calls are received simultaneously. (® 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension) Prime Line Answers a call arriving at a CO button (on which the "Prime Line"...
Page 174: Local Alarm Information
10.1.4 Local Alarm Information Method Description Prime Line When an extension user goes off-hook, the preset line is selected automatically. A prime line can be selected from the Line Access buttons: S-CO, G-CO, L-CO, ICD Group. Conditions • Line Preference Override A user can override the preset Line Preference temporarily by pressing the desired Line Access button or a Memory Dialing button, such as One-touch Dialing, before going off-hook.
Page 175 10.1.4 Local Alarm Information [Error Example] ERR #100 (*10001) [Explanation] Number in the Item Description Example Error Code Shows three-digit error code. Sub Code Shows six-digit sub code (X1YYZZ). X: Slot type (Physical slot: blank, Virtual slot: *) 1: Cabinet number YY: Slot number (00–08) ZZ: Physical port number (01–16) Conditions...
Page 176 10.1.4 Local Alarm Information Feature Manual References 6.1.3 Flexible Buttons 16.1.3 SMDR (Station Message Detail Recording) Feature Manual Document Version 2009-12...
Page 177: Features And Configurations-M
Section 11 Features and Configurations—M Document Version 2009-12 Feature Manual...
Page 178: Manager Features
11.1.1 Manager Features 11.1 M 11.1.1 Manager Features Description An extension assigned as a manager (manager extension) is allowed to use certain features which most extensions cannot. Class of Service (COS) programming determines which extensions are manager extensions and can therefore use the following features: Manager Feature Description...
Page 179: Memory Dialing Features
11.1.2 MEMORY DIALING FEATURES Manager Feature Description Details in Password ® NDSS Monitor Release Removes the monitor function from an NDSS button. required 13.1.17 Private Network Features— NDSS (Network Direct Station Selection) Conditions CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification number (PIN) (verification code PIN or extension PIN) of the PBX.
Page 180 11.1.2 MEMORY DIALING FEATURES Feature Storing Method Details in ® One-touch Dialing • Personal Programming 12.1.4 One-touc • System Programming h Dialing (PC Programming only) ® Last Number Redial The last or most recent dialed numbers are (Outgoing Call Log) automatically stored.
Page 181: Message Waiting
11.1.3 Message Waiting Displayed while Input Description Entering TRANSFER (Transfer) Store a transfer command by pressing the TRANSFER button at the beginning of the number (used only for One-touch Dialing). (® 3.1.10 Call Transfer) [Example] Storing "T + 305"= Transferring a call to extension 305. Available only when in the system/personal programming mode [Secret Dialing Example] When storing the number "9-123-456-7890", to conceal the telephone number "123-456-7890",...
Page 182 11.1.3 Message Waiting [Example] --- Extension no. and name of who left the message 105:Tom Smith Message buttons This extension ICD Group Other extension* * This button is useful, for example, when a secretary checks messages left for the boss (Boss & Secretary Feature). Conditions •...
Page 183: Music On Hold
11.1.4 Music on Hold Operating Manual References 1.3.42 Message Waiting 11.1.4 Music on Hold Description Music or other audio can be played to a party that has been put on hold. The following audio sources are available: External music source Internal music source Outgoing Message (OGM) Tone...
Page 184 11.1.4 Music on Hold • When an OGM is assigned to a BGM, the channel for that OGM becomes occupied and cannot be used for other OGM features, even when no calling parties are listening to Music on Hold. OPB3 Card OPB3 Card IPCMPR Card ESVM4 Card...
Page 185: Mute
11.1.5 Mute 11.1.5 Mute Description During a conversation, a proprietary telephone (PT) user can disable the built-in microphone or the handset microphone to consult privately with others while listening to the other party on the phone through the built-in speaker or the handset receiver. The user can hear the other party’s voice during Mute. Only your voice will be muted.
Page 186 11.1.5 Mute Feature Manual Document Version 2009-12...
Page 187: Features And Configurations-O
Section 12 Features and Configurations—O Document Version 2009-12 Feature Manual...
Page 188: Off-Hook Monitor
12.1.2 OGM (Outgoing Message) 12.1 O 12.1.1 Off-hook Monitor Description A proprietary telephone (PT) user can let others listen to the user’s conversation through the built-in speaker, during a conversation using the handset. Conditions • Compatible Telephone – KX-DT300 series –...
Page 189 12.1.2 OGM (Outgoing Message) Feature Usage Details in ® 2.1.1 BGM Background Music Extensions can listen to music through their (BGM) built-in speaker. (Background Music) Conditions • This feature will function using the preinstalled IPCMPR card. To increase the capacity of the feature it is possible to add an MSG4 card or ESVM4 card mounted on an OPB3 card.
Page 190 12.1.2 OGM (Outgoing Message) By transferring messages from the PBX to a PC using Maintenance Console, then transferring them back to the PBX with the new MSG/ESVM card installed. • The same message can be played to multiple callers simultaneously. •...
Page 191: Ohca (Off-Hook Call Announcement)
12.1.3 OHCA (Off-hook Call Announcement) Operating Manual References 2.1.3 OGM (Outgoing Messages) 12.1.3 OHCA (Off-hook Call Announcement) Description An extension user can talk with a busy extension through the built-in speaker and microphone of the called party’s proprietary telephone (PT). If the existing call is using a handset, a second conversation is made using the speakerphone and microphone so that the called extension can talk to both parties.
Page 192: One-Touch Dialing
12.1.5 Operator Features 12.1.4 One-touch Dialing Description A proprietary telephone (PT) user can make a call or access a feature with a one-touch operation. This is possible by storing the number, such as an extension number, telephone number, or feature number in a One-touch Dialing button.
Page 193: Operator Call
12.1.5 Operator Features Type Description Tenant operator An extension or incoming call distribution group can be assigned as a tenant operator. The tenant operator may be the extension or ICD group of another tenant. [Example] Extension 110 in tenant 1 is the tenant operator of tenant 3. Operator Call: An extension user can call an operator by dialing the preprogrammed Operator Call feature number.
Page 194 12.1.5 Operator Features Feature Manual Document Version 2009-12...
Page 195: Features And Configurations-P
Section 13 Features and Configurations—P Document Version 2009-12 Feature Manual...
Page 196: Paging
13.1.1 Paging 13.1 P 13.1.1 Paging Description An extension user can make a voice announcement to several people at once. The announcement is heard through the built-in speakers of proprietary telephones (PTs) and/or an external pager (loudspeaker) which belongs to a paging group. The paged person can answer the page from a nearby telephone.
Page 197 13.1.1 Paging Conditions • Extensions which cannot be paged are: – Portable stations (PSs) – Single line telephones (SLTs) – Ringing or busy PTs – PTs in Paging Deny mode – PTs in Paging DND mode – IP-PTs connected to a V-IPEXT card, that are assigned to extension user group 31 (default) These extensions cannot be paged, but can answer a page.
Page 198: Paralleled Telephone
13.1.2 Paralleled Telephone 13.1.2 Paralleled Telephone Description By connecting telephones in parallel, you can increase the number of telephones connected to the PBX without adding additional extension cards. Both wired and wireless telephones can be connected in parallel. Single line telephones (SLTs), analog proprietary telephones (APTs), and digital proprietary telephones (DPTs) can be connected to other telephones or connectors, allowing up to three telephones to be connected to the PBX through just one extension port.
Page 199 13.1.2 Paralleled Telephone Features Descriptions Connections Wireless XDP For information on this type of parallel connection, APT/DPT/SLT + PS Parallel Mode refer to the Wireless XDP Parallel mode feature. (® 20.1.5 Wireless XDP Parallel Mode) Extn. 101 Extn. 101 Extn. 102 Extn.
Page 200: Password Security
13.1.3 Password Security OHCA: A call waiting tone will be heard even if the OHCA feature is set. USB Module/Bluetooth Module: The DPTs will not function properly if a USB Module or Bluetooth Module is attached to either DPT. Do not connect a USB Module or Bluetooth Module to either of the DPTs.
Page 201: Pause Insertion
13.1.4 Pause Insertion Password Description Format System Password Used with the user-level programmer code to access 4 – 10 (PC) for User user-level PC programming. The installer can specify characters which system programming settings are available. System Password Used with the administrator-level programmer code to (PC) for access administrator-level PC programming.
Page 202: Pc Console/Pc Phone
13.1.5 PC Console/PC Phone Description Panasonic PC Console/PC Phone is supported by a PC with a KX-DT343/KX-DT346 or KX-T7633/ KX-T7636 DPT (equipped with USB module) through USB ports. By using the KX-TDA0350 PC Phone or KX-TDA0300 PC Console CTI application, users can enjoy many PBX features while utilizing the benefits of a CTI solution.
Page 203 13.1.5 PC Console/PC Phone The extensions that use PC Console must be assigned through system programming. A CTI server is not required to use PC Console/PC Phone. Along with many PBX features, PC Phone and PC Console offer many specific features, including the following: •...
Page 204: Pc Programming
13.1.6 PC Programming → DPT Type—Location No. PT Programming Manual References [601] Terminal Device Assignment Feature Manual References 21.1 Capacity of System Resources 13.1.6 PC Programming Description Although many PBX features can be programmed using a proprietary telephone (PT) (® 13.1.30 PT Programming), a PC connected to the PBX can use the Maintenance Console software to program in further detail.
Page 205 13.1.6 PC Programming 2. Connection Methods for Remote Programming Required Method Description Hardware Off-site modem Call the PBX and have the call directed to the floating extension RMT card and number (default: 599) assigned to the analog remote user-supplied maintenance feature using one of the following methods: modem Direct Access: Using the off-site modem, dial a telephone number with the modem which will direct your call (via Direct...
Page 206: Pdn (Primary Directory Number)/Sdn (Secondary Directory Number) Extension
13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Installation Manual References 3.3.1 IPCMPR Card 3.3.3 RMT Card (KX-TDA0196) 4.1 Overview 4.2 PC Connection 4.3 Installation of the Maintenance Console PC Programming Manual References 13.1 [11-1] Main →RS-232C— External Modem Command—Automatic Initialization →RS-232C—...
Page 207: Making Calls With An Sdn Button
13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Making Calls with an SDN Button When Standard SDN Key mode is assigned to an SDN extension (secretary) through COS programming, SDN extensions (secretaries) can make calls for PDN extensions (bosses) on the SDN button. For example, a boss can ask a secretary to make a call and put the call on hold, after which, the boss can retrieve the held call.
Page 208 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension Light Pattern PDN Button Status SDN Button Status Red on A corresponding SDN extension is: The corresponding PDN extension or • another corresponding SDN extension is: on a call. • • on a call.
Page 209 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension The Call From 111-1111 is On Hold by Ext. 103 Ext. 101 (Boss) Ext. 102 (Boss) Ext. 103 (Secretary) PDN buttons SDN buttons PDN buttons SDN buttons PDN buttons SDN buttons (Off) (Off) (Off)
Page 210 13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension The Call From 333-3333 is Transferred by Ext. 103 to Extension 102 Ext. 101 (Boss) Ext. 102 (Boss) Ext. 103 (Secretary) PDN buttons SDN buttons PDN buttons SDN buttons PDN buttons SDN buttons (Off) (Off)
Page 211: Delayed Ringing
13.1.7 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension If a PS has PDN or SDN buttons, Wireless XDP Parallel mode cannot be assigned to that PS (® 20.1.5 Wireless XDP Parallel Mode). • OHCA/Whisper OHCA A PDN extension cannot receive OHCA or Whisper OHCA, unless the call is made using a corresponding SDN button (®...
Page 212: Peer-To-Peer Connection
13.1.9 PING (Packet Internet Groper) Confirmation 1.3.49 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension 1.3.73 Walking COS 13.1.8 Peer-to-Peer Connection Description This PBX automatically establishes peer-to-peer communication between peer-to-peer compatible IP extensions (i.e., IP-PTs and SIP extensions). Non-peer-to-peer IP extension calls are routed through the DSP card.
Page 213: Power Failure Restart
13.1.11 Power Failure Transfer Conditions • This PBX performs PING as follows: • Test packet length: 56 bytes • Ping attempts: 5 • Time out length: 1 second • Ping interval time: 1 second PC Programming Manual References 2.6.18 Utility—Ping 13.1.10 Power Failure Restart Description When the electricity is turned back on, the PBX restarts, loads its stored data automatically, and logs the event...
Page 214: Predialing
13.1.13 Printing Message Installation Manual References 3.12.1 Power Failure Connections PC Programming Manual References 13.3 [11-3] Power Failure Transfer 13.1.12 Predialing Description A display proprietary telephone (PT) user can check and correct the number to be dialed on-hook. The call will be initiated after going off-hook.
Page 215: Privacy Release
13.1.15 PRIVATE NETWORK FEATURES Feature Manual References 16.1.3 SMDR (Station Message Detail Recording) 21.1 Capacity of System Resources Operating Manual References 1.3.50 Printing Message 13.1.14 Privacy Release Description By default, all conversations which take place on CO lines, extension lines and doorphone lines are protected from others interrupting the conversation (Automatic Privacy).
Page 216 13.1.15 PRIVATE NETWORK FEATURES support not only communications with the public network but with other company members in the private network where the PBX is included. Interface The following interfaces can be used to establish a private network: Interface Network Type Digital (64 kbps ´...
Page 217 13.1.15 PRIVATE NETWORK FEATURES PBX Code Method (Access with PBX Code) Dial the [TIE Line Access Number] + [PBX Code] + [Extension Number]. 4.9 [2-6-1] Numbering Plan—Main—Features— TIE Line Access 11.1 [9-1] TIE Table— Own PBX Code [Example] PBX-1 PBX-2 PBX-3 PBX Code 951 PBX Code 952...
Page 218 13.1.15 PRIVATE NETWORK FEATURES CO Line-to-TIE Access It is possible to assign an extension of another PBX as the destination of incoming CO line calls to the own PBX. It is also possible to forward calls using a virtual PS. Using this method, CO line calls received at PBX-1 are forwarded directly to the extension at PBX-2, even when using the PBX Code method.
Page 219 13.1.15 PRIVATE NETWORK FEATURES FWD/Call Transfer/Intercept Routing to the TIE Line [Example] Telephone Company CO Line TIE Line Network CO Line PBX Code 952 PBX Code 952 PBX-1 PBX-2 TIE Line Interface Interface Forwarded/Transferred /Intercepted to 7-952-2011 Outside Caller Extn. 1011 Extn.
Page 220 13.1.15 PRIVATE NETWORK FEATURES TIE-to-CO Line Access The PBX sends TIE line calls to the CO lines of another PBX through the TIE lines. CO Line Call through Other PBXs [Example] <Extension Number Method (Access without PBX Code)> Telephone Company CO Line CO Line 211-4567...
Page 221 13.1.15 PRIVATE NETWORK FEATURES <PBX Code Method (Access with PBX Code)> Telephone Company CO Line CO Line 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn. 1011 Extn.
Page 222 13.1.15 PRIVATE NETWORK FEATURES CO Line Call through Other PBXs—by the ARS feature [Example] <Extension Number Method (Access without PBX Code) using ARS> Telephone Company CO Line CO Line 211-4567 TIE Line Network PBX-2 PBX-1 9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn.
Page 223 13.1.15 PRIVATE NETWORK FEATURES <PBX Code Method (Access with PBX Code) using ARS> Telephone Company CO Line CO Line 211-4567 TIE Line Network PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-211-4567 TIE Line Interface Interface TRG 2 Outside Party Extn.
Page 224 13.1.15 PRIVATE NETWORK FEATURES [Programming Example of PBX-2] Trunk Group No. COS No. Outgoing Call TRG of Incoming Call … TRG 1 TRG 2 TRG 3 COS 1 COS 2 COS 3 : Block [Example] <Extension Number Method (Access Without PBX Code)> Telephone Company CO Line CO Line...
Page 225 13.1.15 PRIVATE NETWORK FEATURES Explanation: Case 1: Extension 1011 of PBX-1 dials the Trunk Group Access number of PBX-1 "8", TIE line trunk group number (TRG 2), Idle Line Access number of PBX-2 "9", and the telephone number "211-4567". The call is not connected to the outside party through PBX-2 because the COS of TRG 1 (COS 3) is blocked from accessing TRG 3 of PBX-2.
Page 226 13.1.15 PRIVATE NETWORK FEATURES Explanation: Case 1: Extension 1011 of PBX-1 dials the TIE line access number "7", PBX code "952", Idle Line Access number of PBX-2 "9", and the telephone number "211-4567". The call is not connected to the outside party through PBX-2 because the COS of TRG 1 (COS 3) is blocked from accessing TRG 3 of PBX-2.
Page 227 13.1.15 PRIVATE NETWORK FEATURES [Example] Telephone Company Telephone Company (area code: 222) (area code: 333) CO Line CO Line CO Line 123-4567 CO Line TIE Line Network PBX-1 PBX-2 PBX Code 951 PBX Code 952 952-9-1-333-123-4567 TIE Line DISA Interface Interface TRG 2 Outside Caller...
Page 228 13.1.15 PRIVATE NETWORK FEATURES TIE Line Programming To Make a TIE Line Call The TIE Line Routing and Modification Table is referenced by the PBX to identify the CO line route when an extension user makes a TIE line call. It is necessary to make unified tables with all PBXs in the TIE line network.
Page 229 13.1.15 PRIVATE NETWORK FEATURES Priority 1 Priority 2 Dial Modification Dial Modification Location Leading Removed Removed Added Added No. of No. of Digits Digits Explanation: Location 01: The hunt sequence by dialing [2XXX]: The 1st route—trunk group (TRG) 1 Sending no. to PBX-2: 2XXX Location 02: The hunt sequence by dialing [3XXX]: The 1st route—trunk group (TRG) 1...
Page 230 13.1.15 PRIVATE NETWORK FEATURES [TIE Line Routing and Modification Table of PBX-1] Priority 1 Priority 2 Dial Modification Dial Modification Location Leading Removed Removed Added Added No. of No. of Digits Digits 953# 954# Explanation: Location 01: The hunt sequence by dialing [7+PBX Code 952+XXXX]: The 1st route —...
Page 231 13.1.15 PRIVATE NETWORK FEATURES To Receive a TIE Line Call Extension Number Method (Access without PBX Code) [Example] A TIE line call is sent to PBX-2 from PBX-1. If the TIE Line Network number sent from PBX-1 is an extension number of PBX-4 PBX-3 PBX-2 (e.g., 2011), the...
Page 232 13.1.15 PRIVATE NETWORK FEATURES PBX Code Method (Access with PBX Code) [Example] A TIE line call is sent to PBX-2 from PBX-1. If TIE Line Network the number sent from PBX-4 PBX-3 PBX-1 has the PBX PBX Code 953 PBX Code 954 code of PBX-2 "952", the call will be received at the corresponding...
Page 233 13.1.15 PRIVATE NETWORK FEATURES TIE Line Routing Flowchart [Making a TIE Line Call from an Extension] A TIE line call is made using one of the following methods: PBX Code Method: TIE Line Access Number + PBX Code + (Extension Number or Other Digits) Extension Number Method: Extension Number Is the dialed number either...
Page 234 13.1.15 PRIVATE NETWORK FEATURES [Receiving a Call through a TIE Line] A call is received via a TIE line. The Incoming Number Modification Table checks the CO line port carrying the call, and modifies the number according to the method assigned for that port. PBX Code Method Extension Number Method (Access with PBX Code)
Page 235 13.1.15 PRIVATE NETWORK FEATURES Common Extension Numbering for 2 PBXs Two PBXs can have extensions with the same leading number. TIE Line calling is available using extension numbering. Telephone Company CO Line TIE Line Network PBX-1 PBX-2 DID No.: 4567 CO Line Destination: 1033 TIE Line...
Page 236 13.1.15 PRIVATE NETWORK FEATURES Conditions • A CO line which is used for a private network should be assigned "Private" as the networking type. (® 9.1.10 INCOMING CALL FEATURES) • To establish a QSIG network (® 13.1.20 PRIVATE NETWORK FEATURES—QSIG), each ISDN (QSIG) connection in a TIE line network must have the port on one PBX assigned as a master port, and the port on the other PBX assigned as a slave port.
Page 237: Private Network Features-Centralized Voice Mail
13.1.16 Private Network Features—Centralized Voice Mail [500] Trunk Group Number Feature Manual References 1.1.3 ARS (Automatic Route Selection) 3.1.10 Call Transfer 4.1.8 DISA (Direct Inward System Access) 6.1.4 Flexible Numbering/Fixed Numbering 6.1.6 FWD (Call Forwarding) 9.1.11 Intercept Routing 17.1.6 TRS (Toll Restriction) 21.1 Capacity of System Resources Operating Manual References 1.2.1 Making Calls...
Page 238 13.1.16 Private Network Features—Centralized Voice Mail Feature Remote VPS Local VPS VPS Data Control by the PBX Remote FWD Setting by the VM VM Menu Message clear on Check Out Voice message number display [CO Line Call Answered by the VPS, Transferred to Extension at Other PBX (Extension Number Method)] Outside Caller Telephone Company...
Page 239 13.1.16 Private Network Features—Centralized Voice Mail [CO Line Call to an Extension Not Answered, Forwarded to Mailbox (Extension Number Method)] Outside Caller Telephone Company TIE Line Network PBX-1 PBX-2 PBX-3 Private network PBX-4 PBX-5 PBX-6 PBX-7 PBX-8 Mailbox 201: Mailbox 101 "Hello.
Page 240: Multiple Vpss
13.1.16 Private Network Features—Centralized Voice Mail PBX Code Method Telephone Company Outside Caller TIE Line Network PBX-1 (PBX PBX-2 (PBX Code: 20) Code: 30) PBX-3 Private network PBX-4 PBX-5 PBX-6 PBX-7 PBX-8 Mailbox 101 Mailbox 730102: "Hello. I am not at Mailbox 201 Extn.
Page 241: Private Network Features-Ndss (Network Direct Station Selection)
13.1.17 Private Network Features—NDSS (Network Direct Station Selection) • A flexible button cannot be customized as a Message Waiting button for another extension at a different PBX. • Whether or not Enhanced QSIG information is transmitted can be set in the TIE table. •...
Page 242 13.1.17 Private Network Features—NDSS (Network Direct Station Selection) Light pattern Status The monitored extension is idle. Red on The monitored extension is busy or has set DND for CO line calls. [Example Network] 2001 (busy) 1001 (busy) PBX-1 PBX-2 Network ID 1 Network ID 2 Monitor 2002 (idle)
Page 243 13.1.17 Private Network Features—NDSS (Network Direct Station Selection) Transmit Extension Status Information Functions Disabled • Receive information from other PBXs; forward it to other QSIG ports of the PBX Set the transmission setting for each port according to the layout of your network, so that extension status information can travel between NDSS monitor PBXs.
Page 244 13.1.17 Private Network Features—NDSS (Network Direct Station Selection) network, the PBX that acts as a gateway between the VoIP and ISDN networks must have this setting enabled for ISDN to VoIP. Network Monitor Extension Registration [Monitor PBX] Register the extensions (attached to other PBXs) that will be monitored. A maximum of 250 extensions can be registered.
Page 245 13.1.17 Private Network Features—NDSS (Network Direct Station Selection) • Each of Network PBX IDs 1-8 can only be assigned to one PBX within a network. Assigning the same Network PBX ID to two PBXs will cause network data transmission problems. •...
Page 246: Private Network Features-Network Icd Group
13.1.18 Private Network Features—Network ICD Group 6.17 [4-3] DSS Console → Type → Dial (for NDSS) 11.2 [9-2] Network Data Transmission 11.3 [9-3] Network Operator (VoIP) 11.4 [9-4] NDSS Key Table PT Programming Manual References [511] Manager Assignment Feature Manual References 13.1.15 PRIVATE NETWORK FEATURES 13.1.20 PRIVATE NETWORK FEATURES—QSIG 13.1.25 Private Network Features—VoIP (Voice over Internet Protocol)
Page 247 13.1.18 Private Network Features—Network ICD Group member of the ICD Group, and then setting the number of a destination at another PBX as the forwarding destination for that virtual PS. This allows multiple ICD groups at remote locations to receive calls together. Telephone Company PBX-1 PBX-2...
Page 248: Private Network Features-Ps Roaming By Network Icd Group
13.1.19 Private Network Features—PS Roaming by Network ICD Group 13.1.19 Private Network Features—PS Roaming by Network ICD Group Description One PS can be registered to up to 4 PBXs in a private network, and a Network ICD group created for the PS at each PBX, with virtual PSs set to forward to the other PBXs in the network.
Page 249: Private Network Features-Qsig
13.1.20 PRIVATE NETWORK FEATURES—QSIG this case, the PS user can manually release Out of Range status by pressing the Talk key and confirming that a dial tone can be heard from the PBX. • If the status of a PS is set to Out of Range at all PBXs that it is registered to, the call will be redirected to the overflow destination of the ICD Group.
Page 250 13.1.20 PRIVATE NETWORK FEATURES—QSIG Service Description & Reference Calling Line Identification Prevents the caller’s CLI being presented to the called party by the Restriction (CLIR) caller. ® 13.1.23 Private Network Features—QSIG—CLIP/COLP (Calling/Connected Line Identification Presentation) and CNIP/ CONP (Calling/Connected Name Identification Presentation) Connected Line Prevents COLP being sent by the answered party.
Page 251: Private Network Features-Qsig-Ccbs (Completion Of Calls To Busy Subscriber)
13.1.21 Private Network Features—QSIG—CCBS (Completion of Calls to Busy Subscriber) [Enhanced Service Table] Service Description & Reference Network Direct Station Allows the extensions connected to up to seven other PBXs in a Selection (NDSS) network to be monitored, as well as the transferring of calls to those extensions with one touch.
Page 252: Private Network Features-Qsig-Cf (Call Forwarding)
13.1.22 Private Network Features—QSIG—CF (Call Forwarding) 13.1.22 Private Network Features—QSIG—CF (Call Forwarding) Description The PBX forwards the call to a destination extension in another PBX in the QSIG network. The destination can be set on your own PBX on an extension basis as the forward destination of CO line calls (® 6.1.6 FWD (Call Forwarding)).
Page 253: Private Network Features-Qsig-Clip/Colp (Calling/Connected Line Identification Presentation) And Cnip/Conp (Calling/Connected Name Identification Presentation)
13.1.23 Private Network Features—QSIG—CLIP/COLP (Calling/Connected Line Identification Presentation) and CNIP/ CONP (Calling/Connected Name Identification Presentation) Operating Manual References 1.3.29 FWD (Call Forwarding) 13.1.23 Private Network Features—QSIG—CLIP/COLP (Calling/ Connected Line Identification Presentation) and CNIP/CONP (Calling/Connected Name Identification Presentation) Description Calling Line Identification Presentation (CLIP) and Calling Name Identification Presentation (CNIP): The PBX can send a preprogrammed extension number and/or name to the QSIG network when an extension user makes a call.
Page 254 13.1.23 Private Network Features—QSIG—CLIP/COLP (Calling/Connected Line Identification Presentation) and CNIP/ CONP (Calling/Connected Name Identification Presentation) CNIP/CONP Name: The extension name sent to the QSIG network for CNIP/CONP can be assigned for each extension through system programming. Calling/Connected Line Identification Restriction (CLIR/COLR): It is possible for each extension to restrict the sending of its extension number to the QSIG network by pressing the CLIR button, COLR button, or entering the feature number.
Page 255: Private Network Features-Qsig-Ct (Call Transfer)
13.1.24 Private Network Features—QSIG—CT (Call Transfer) 13.1.24 Private Network Features—QSIG—CT (Call Transfer) Description The PBX transfers the call to a destination extension in another PBX in the QSIG network. If the same trunk group is used for the incoming call and the transferred call, the following situation will be possible.
Page 256: Private Network Features-Voip (Voice Over Internet Protocol)
13.1.25 Private Network Features—VoIP (Voice over Internet Protocol) Operating Manual References 1.3.11 Call Transfer 13.1.25 Private Network Features—VoIP (Voice over Internet Protocol) Description The PBX can connect to another PBX via a private IP network. In this case, voice signals are converted into IP packets (VoIP) and sent through this network.
Page 257: Gateway Groups
13.1.25 Private Network Features—VoIP (Voice over Internet Protocol) [TIE Line Routing and Modification Table] Priority 1 Priority 2 Dial Modification Dial Modification Location Leading Removed Removed Added Added No. of No. of Digits Digits 2 (VoIP port) [Explanation] Calls to destinations with leading number "2" or "3" are automatically routed through the VoIP ports, designated as trunk group 2.
Page 258: Automatic Rerouting Of Voip Calls To Public Co Lines
13.1.25 Private Network Features—VoIP (Voice over Internet Protocol) [Example] Office A (GW Group-1) PBX-2 Gateway Settings List 1. IP-GW(1): GW Group-1 IP-GW(1) Leading Number 2. IP-GW(2): GW Group-1 Dials "123XXX" List 3. IP-GW(3): GW Group-2 1. 1xx: GW Group-1 4. IP-GW(4): GW Group-2 2.
Page 259: Ps Connection
13.1.26 PS Connection Description A Panasonic portable station (PS) can be used in place of a proprietary telephone (PT), providing wireless access to PBX features and call handling. Cell Stations (CSs) allow PSs to receive reception within a designated area.
Page 260 13.1.26 PS Connection ® 3.39 [1-2] Portable Station—PS Registration and De-registration— Personal Identification Number ® [691] PS Termination Each PS can be registered to more than one PBX if necessary, and registration can be canceled if a PS will no longer be used with one of these PBXs. ®...
Page 261: Ps Directory
13.1.27 PS Directory Within range of another CS but that CS is busy. Screening a call via Live Call Screening (LCS) or recording a call via Two-way Record (® 19.1.4 Voice Mail DPT (Digital) Integration) Paging other extensions. (® 13.1.1 Paging) On a doorphone call.
Page 262: Ps Feature Buttons
13.1.29 PS Ring Group Directory Type Description Programming PS Dialing Directory A list of names and telephone numbers. Used to Stored in the PS by the make a call to one of the stored parties. PS user. Quick Dialing A list of frequently dialed feature numbers as well as Stored in the PS by the names and telephone numbers.
Page 263 13.1.29 PS Ring Group Group Name: Can be displayed on a ringing PS to indicate that the incoming CO line call is a group call, and not a call directed to the PS’s extension number. This is only available when Incoming CO Line Call Information Display is set to "Called Number".
Page 264 13.1.29 PS Ring Group ICD Groups vs. PS Ring Groups Assigning PSs to either an ICD group or a PS ring group will allow multiple PSs to receive group calls simultaneously. The differences between the two are highlighted below: Features PS Ring Group ICD Group Members can ring simultaneously when a call is received...
Page 265 13.1.29 PS Ring Group Conditions • A maximum of 32 PS ring groups can be programmed. • Each member of a PS ring group must be a PS, but each member does not need to be in range of the same CS.
Page 266: Pt Programming
13.1.30 PT Programming 13.1.30 PT Programming Description A proprietary telephone (PT) can be used to customize the settings of the PBX or of an extension, using the following programming features: Programming Authorized Description Example Type Programmer Personal Used by an extension user to PT Display Language, Extension user Programming...
Page 267 13.1.30 PT Programming PT Programming Manual References 2.1 PT Programming [516] Programming Mode Limitation Feature Manual References 3.1.21 COS (Class of Service) 11.1.1 Manager Features 21.1 Capacity of System Resources Operating Manual References 3.1 Personal Programming 3.2 Manager Programming 3.3 System Programming Document Version 2009-12 Feature Manual...
Page 268 13.1.30 PT Programming Feature Manual Document Version 2009-12...
Page 269: Features And Configurations-Q
Section 14 Features and Configurations—Q Document Version 2009-12 Feature Manual...
Page 270: Quick Dialing
14.1.2 Quick Setup 14.1 Q 14.1.1 Quick Dialing Description An extension user can make a call or access a feature easily. This is enabled by storing the number (extension number, telephone number, or feature number etc.) for Quick Dialing. Quick Dialing is convenient in situations such as the following: –...
Page 271 14.1.2 Quick Setup Item Parameter Description Date & Time Set Year/Month/Date/ The date and time set on the PC can be used by default. Hour/Minute System Password for 4–10 characters Enter the system password for installer (® Installer 13.1.3 Password Security). Manager Extension Extension Number Assign an extension as a manager extension (®...
Page 272 14.1.2 Quick Setup Feature Manual Document Version 2009-12...
Page 273: Features And Configurations-R
Section 15 Features and Configurations—R Document Version 2009-12 Feature Manual...
Page 274: Redial, Last Number
15.1.1 Redial, Last Number 15.1 R 15.1.1 Redial, Last Number Description Every extension automatically saves the last external telephone number dialed, allowing the same number to be dialed again. Outgoing Call Log Information on outgoing CO line calls is automatically logged at each extension. Users of display PTs can view details of a preset number of recently dialed telephone numbers, and easily call the same outside party again.
Page 275: Ring Tone Pattern Selection
15.1.2 Ring Tone Pattern Selection PT Programming Manual References [205] Automatic Redial Repeat Times Feature Manual References 21.1 Capacity of System Resources Operating Manual References 1.3.58 Redial, Last Number 1.4.1 Call Log, Incoming 15.1.2 Ring Tone Pattern Selection Description It is possible to select the type of ring tone pattern that arrives at an extension for each type of incoming call, etc.
Page 276: Room Status Control
15.1.3 Room Status Control [Programming Example of Ring Tone Pattern Table] CO Line Call/ Doorphone Intercom Table Hold Recall Call Timed External Call/Hold Call Back Reminder Sensor Recall TRG1 Port 1 Double Single Single Single Double Double Conditions • "PT Ring Off Setting" can be enabled or disabled through system programming. If disabled, PT users cannot turn incoming call ringing off for their extension.
Page 277 15.1.3 Room Status Control • Check-in Switches the status of selected room extensions from Check-out to Check-in. Remote Extension Dial Lock is turned off, allowing calls to be made from the extension. • Check-out Switches the status of selected room extensions from Check-in to Check-out. Room extension data, such as Timed Reminder or Last Number Redial data, is cleared, and Remote Extension Dial Lock is turned on, restricting some calls.
Page 278 15.1.3 Room Status Control Conditions • SVM voice messages and messages left on the extension’s Voice Mail (VM) will be cleared at Check-out. • A maximum of four hotel operators can be assigned. • Only one of each type of Room Status Control button can be assigned. •...
Page 279: Features And Configurations-S
Section 16 Features and Configurations—S Document Version 2009-12 Feature Manual...
Page 280: Self Labeling (Kx-Nt366 Only)
16.1.1 Self Labeling (KX-NT366 only) 16.1 S 16.1.1 Self Labeling (KX-NT366 only) Description The KX-NT366 IP-PT features 12 flexible buttons, with an LCD screen next to the buttons. Each item can be named on the LCD screen through personal/system programming to reflect the function of its corresponding flexible button.
Page 281: Sip (Session Initiation Protocol) Extension
16.1.2 SIP (Session Initiation Protocol) Extension Feature Manual References 6.1.3 Flexible Buttons Operating Manual References 1.3.60 Self Labeling (KX-NT366 only) 16.1.2 SIP (Session Initiation Protocol) Extension Description This PBX supports the connection of SIP supported IP telephones (hardphones and softphones). SIP extensions make and receive calls using Internet Protocol (IP).
Page 282: Smdr (Station Message Detail Recording)
16.1.3 SMDR (Station Message Detail Recording) • Before a SIP extension can be used with the PBX, the IP address of the IPCMPR card, password, and extension number must be assigned on the SIP extension and on the PBX. For details on how to register, refer to the Information on IP Networking Guide. •...
Page 283 16.1.3 SMDR (Station Message Detail Recording) Pattern A: 80-column text without call charge information Date Time Dial Number Ring Duration ACC Code (8 digits) (25) (10) 01/02/02 10:03AM 1200 <I>12345678901234567890 5'15 00:00'00 01/02/02 10:07AM 1200 <I> 0'05 00:01'05 9876543210 1200 9876543210 01/02/02 10:15AM...
Page 284 16.1.3 SMDR (Station Message Detail Recording) Number in Data Description the Pattern Date Shows the date of the call. Time Shows the end time of a call as hour/minute/AM or PM. Shows the extension number, floating extension number, etc., (Extension) which was engaged in the call.
Page 285 16.1.3 SMDR (Station Message Detail Recording) Number in Data Description the Pattern Dial Number [CO Line Call] Outgoing CO Line Call Shows the dialed telephone number. Digits shown are as follows: 0 through 9, P: Pause F: External Feature Access (EFA) signal =: Host PBX Access code (®...
Page 286 16.1.3 SMDR (Station Message Detail Recording) Number in Data Description the Pattern CD (Condition Shows other call information using the following codes: Code) TR: Transfer FW: Call Forwarding (FWD) to CO line D0: Call using Direct Inward System Access (DISA) or TIE line service RM: Remote maintenance (modem) (®...
Page 287 16.1.3 SMDR (Station Message Detail Recording) Item Description Caller’s identification Controls whether the caller’s identification number, name, number and name, or nothing is shown. If "none" is selected, <I> will not be shown. ® 13.1 [11-1] Main—SMDR Options— Option—Caller ID Number &...
Page 288 16.1.3 SMDR (Station Message Detail Recording) Conditions [General] • SMDR Format The following SMDR format parameters can be set through system programming in order to match the paper size being used by the printer: Page Length: determines the number of lines per page. ®...
Page 289 PBX's capacity, older records will be deleted. Also, when the application restarts or is reconnected, duplicated call records may be output. [Using SMDR with applications] SMDR data can also be monitored by applications such as Panasonic Communication Assistant (CA). For more information, see your application's documentation. Installation Manual References 3.10.1 Connection of Peripherals...
Page 290: Snmp (Simple Network Management Protocol) System Monitor
16.1.4 SNMP (Simple Network Management Protocol) System Monitor →RS-232C— Communication—Stop Bit PT Programming Manual References [800] RS-232C Parameter—New Line Code [800] RS-232C Parameter—Baud Rate [800] RS-232C Parameter—Word Length [800] RS-232C Parameter—Parity Bit [800] RS-232C Parameter—Stop Bit Length [802] SMDR Page Length [803] SMDR Skip Perforation [804] SMDR Outgoing Call Printing [805] SMDR Incoming Call Printing...
Page 291: Trap Implementation
16.1.4 SNMP (Simple Network Management Protocol) System Monitor An automatic relay of information from the PBX when a status change occurs or an alarm is detected. Sends Information Manager TRAP Implementation The PBX will send the two types of TRAP as follows: Type TRAP Name Description...
Page 292: Special Carrier Access Code
16.1.6 Speed Dialing, Personal 16.1.5 Special Carrier Access Code Description If the PBX has access to multiple telephone companies, a Special Carrier Access code assigned through system programming is required every time a CO line call is made without using ARS. A pause of a preprogrammed length will be automatically inserted between the user-dialed Special Carrier Access code and the subsequent digits.
Page 293: Speed Dialing, System
16.1.7 Speed Dialing, System An extension user can lock the Personal Speed Dialing number display to prevent the numbers from being viewed at any extension through personal programming (Display Lock). In this case, the Incoming/Outgoing Call Log displays and the SVM Log display are also locked, and the voice messages in the user’s message box cannot be played back.
Page 294: Svm (Simplified Voice Message)
16.1.8 SVM (Simplified Voice Message) 8.1 [6-1] System Speed Dial 8.6 [6-6] Tenant— System Speed Dial PT Programming Manual References [001] System Speed Dialing Number [002] System Speed Dialing Name [509] TRS Level for System Speed Dialing Feature Manual References 21.1 Capacity of System Resources Operating Manual References 1.3.62 Speed Dialing, System...
Page 295 16.1.8 SVM (Simplified Voice Message) Like the SVM/OGM block on the IPCMPR card, an ESVM4 card, mounted on an OPB3 card, can be used either for the SVM feature, for the OGM feature, or both. An ESVM4 card (4 channels) contains two blocks of data. Up to four ESVM4 cards (max. 16 channels) can be installed in the PBX.
Page 296 16.1.8 SVM (Simplified Voice Message) When using a card/block for both the SVM feature and OGM feature, the first 64 messages in the card/block are saved for OGM use and the remaining 186 messages will be for SVM use, as shown below: SVM Use: Disabled SVM Use: Enabled SVM Use: Enabled...
Page 297: Direct Recording
16.1.8 SVM (Simplified Voice Message) Greeting Message for Each Time Mode When a call is redirected to this feature, the caller hears the designated greeting message. In addition to the normal greeting message, an extension user can record a different greeting message for each time mode (day/ lunch/break/night) (®...
Page 298 16.1.8 SVM (Simplified Voice Message) Accessing the Message Box of Another Extension An extension user can access the message box of another extension by using the Walking COS feature to, for example, record a greeting message in a message box for an Incoming Call Distribution (ICD) Group as described below.
Page 299 16.1.8 SVM (Simplified Voice Message) • This feature does not answer calls that are forwarded using the Call Forwarding by QSIG feature (® 13.1.22 Private Network Features—QSIG—CF (Call Forwarding)). • Display Lock A display PT user can lock the SVM Log display to prevent the user’s information from being viewed and voice messages from being played back at any extension through personal programming (Display Lock).
Page 300: Syslog Record Management
16.1.9 Syslog Record Management → SVM—Dial Tone Continuous Time 4.9 [2-6-1] Numbering Plan—Main—Features— Simplified Voice Message Access 5.1 [3-1-1] Trunk Group—TRG Settings—Tone Detection → Simplified Voice Message Tone Detection—Silence → Simplified Voice Message Tone Detection—Continuous → Simplified Voice Message Tone Detection—Cyclic 6.1 [4-1-1] Wired Extension—Extension Settings—Option 6—...
Page 301: Features And Configurations-T
Section 17 Features and Configurations—T Document Version 2009-12 Feature Manual...
Page 302: T1 Line Service
17.1.1 T1 Line Service 17.1 T 17.1.1 T1 Line Service Description A T1 line carries twenty-four 64 kbps-voice channels at 1.5 Mbps, and can be used as a public or private line. Voice is digitized by Pulse Code Modulation (PCM). Channel Type [LCOT/GCOT/DID/TIE/OPX] The T1 card supports five different channel types to provide connection at minimum expense.
Page 303: Tafas (Trunk Answer From Any Station)
17.1.2 TAFAS (Trunk Answer From Any Station) Feature Description (4) OPX Off Premise Extension A single line telephone (SLT) which is installed off site (OPX) can perform as if it were installed locally. The SLT makes and receives calls through the PBX. An extension number can be given to the OPX, and extension data such as Class of Service (COS) is also applied.
Page 304: Tenant Service
17.1.3 Tenant Service Installation Manual References 3.10 Connection of Peripherals PC Programming Manual References 4.9 [2-6-1] Numbering Plan—Main—Features— TAFAS Answer 4.20 [2-11-1] Audio Gain—Paging/MOH— Paging—EPG (External Pager) 7.2 [5-2] External Pager PT Programming Manual References [700] External Pager Floating Extension Number Operating Manual References 1.3.64 TAFAS (Trunk Answer From Any Station) 17.1.3 Tenant Service...
Page 305: Tenant-To-Tenant Call Block
17.1.3 Tenant Service Each of the following system management items can be assigned to each tenant. Tenant Operator: Determines the destination for calls directed to the tenant’s operator. If no operator is designated, the PBX operator will serve as the tenant’s operator (® 12.1.5 Operator Features). ®...
Page 306 17.1.3 Tenant Service Extensions in Tenant 2 are either COS 3 or 4. They can make calls to extensions in Tenants 1 and 2, but not 3. Extensions in Tenant 3 are either COS 5 or 6. They can make calls to other extensions in Tenant 3 only.
Page 307 17.1.3 Tenant Service Extensions in Tenant 3 are either COS 5 or 6. They can access trunk groups 5 and 6. Trunk Trunk Trunk Trunk Trunk Trunk Group 1 Group 2 Group 3 Group 4 Group 5 Group 6 Tenant 1 Tenant 2 Tenant 3 Extension User...
Page 308: Timed Reminder
17.1.4 Timed Reminder 12.3 [10-3] DID Table— Tenant Number PT Programming Manual References [001] System Speed Dialing Number [006] Operator Assignment [320] ARS Mode [711] Music on Hold Feature Manual References 21.1 Capacity of System Resources 17.1.4 Timed Reminder Description An extension can be preset to ring at a certain time, to act as a wake-up call or reminder.
Page 309: Time Service
17.1.5 Time Service Feature Manual References 15.1.3 Room Status Control Operating Manual References 1.3.65 Timed Reminder 1.3.72 Wake-up Call 17.1.5 Time Service Description Time modes are used by many PBX features to determine how they will function during different times of day. For example, incoming calls can be directed to sales staff during the day and to a Voice Processing System (VPS) at night, extension users can be prohibited from making long distance calls during lunch time, etc.
Page 310 17.1.5 Time Service [Programming Example: Time Table] Time Table No. (Tenant No.) Time Schedule Day 1 09:00 15:00 11:00 12:00 Lunch 12:00 18:30 15:00 Day 2 13:00 19:00 18:00 Break 1 start 15:00 20:30 06:00 Break 1 end 15:15 20:45 Break 2 start 22:30 21:00...
Page 311 17.1.5 Time Service Destination of Operator Calls (® 12.1.5 Operator Features) Toll Restriction (TRS) level of each COS COS numbers which are permitted/restricted to access certain trunk groups (External Call Block) (® 3.1.16 CO Line Access) Outgoing Message (OGM) for Timed Reminder (® 17.1.4 Timed Reminder) Queuing Time Table used by an ICD group (®...
Page 312 17.1.5 Time Service Time Service Button A flexible button can be customized as one of the following Time Service buttons: Day/Night button Day/Night/Lunch button Day/Night/Break button Day/Night/Lunch/Break button These buttons can be used to switch the current time mode: pressing the Day/Night button will toggle between the day and night modes, for example.
Page 313: Trs (Toll Restriction)
17.1.6 TRS (Toll Restriction) → Type → Parameter Selection (for Time Service) → Parameter Selection (for Time Service - Automatic/Manual) → Optional Parameter (Ringing Tone Type Number) (for Time Service) 6.13 [4-2-3] Portable Station—Flexible Button → Type → Parameter Selection (for Time Service) →...
Page 314: Denied Code Tables
17.1.6 TRS (Toll Restriction) [Flowchart] An extension user tries to make a CO line call. Was the number dialed using System Speed Dialing? Is TRS Override by System Speed Dialing enabled? Checks the TRS level of Checks the TRS level of the extension's COS in the extension's COS for the current time mode.
Page 315: Exception Code Tables
17.1.6 TRS (Toll Restriction) Exception Code Tables Exception Code Tables are preprogrammed lists of leading digits or complete telephone numbers which are checked against every dialed number prohibited by a Denied Code Table. When a user dials a number prohibited by a Denied Code Table, it is compared to at least one Exception Code Table. If the dialed number matches an entry found in the applicable Exception Code Table, the call is permitted.
Page 316 17.1.6 TRS (Toll Restriction) Restricted Allowed Level 3 • • International Calls Boss’s Cellular Phone (Secretary) • • Cellular Phone Calls Long Distance Calls • Local Calls Level 4 • • International Calls Local Calls (Operator) • Cellular Phone Calls •...
Page 317 17.1.6 TRS (Toll Restriction) Denied Code Tables Exception Code Tables Level 1 Not Programmable Not Programmable Level 2 Table for Level 2 Table for Level 2 Level 3 Table for Level 3 Table for Level 3 Level 4 Table for Level 4 Table for Level 4 Level 5 Table for Level 5...
Page 318 17.1.6 TRS (Toll Restriction) Denied Code Tables Exception Code Tables Level 2 Leading number to deny 011xx Leading number for international calls country to be allowed Level 3 1123755 Leading number to deny 1123755xx Number for cellular cellular phone calls phones to be allowed Level 4 Leading number to deny...
Page 319 17.1.6 TRS (Toll Restriction) If ARS is applied to a dialed number, TRS will check the user-dialed number, not the modified number produced by ARS. You do not need to program ARS-modified numbers in any of the TRS Tables. Additionally, when using ARS, TRS will ignore the Host PBX Access code or Special Carrier Access code. •...
Page 320 17.1.6 TRS (Toll Restriction) Feature Manual References 1.1.3 ARS (Automatic Route Selection) 3.1.16 CO Line Access 3.1.21 COS (Class of Service) 16.1.7 Speed Dialing, System 17.1.5 Time Service 21.1 Capacity of System Resources Feature Manual Document Version 2009-12...
Page 321: Features And Configurations-U
Section 18 Features and Configurations—U Document Version 2009-12 Feature Manual...
Page 322: Upgrading The Software
18.1.1 Upgrading the Software 18.1 U 18.1.1 Upgrading the Software Description It is possible to upload software from a PC to the PBX to upgrade the following: Data File Storing Area Main Processing (IPCMPR) software data Operating system data area on IPCMPR card. Default system programming data for each Country/area data area on the IPCMPR card.
Page 323: Features And Configurations-V
Section 19 Features and Configurations—V Document Version 2009-12 Feature Manual...
Page 324: Verification Code Entry
19.1.1 Verification Code Entry 19.1 V 19.1.1 Verification Code Entry Description An extension user can enter a verification code when calling from his own or any other extension, to change the Toll Restriction (TRS) level (® 17.1.6 TRS (Toll Restriction)) or to identify the call for accounting and billing purposes.
Page 325: Virtual Ps
19.1.2 Virtual PS ® [123] Verification Code COS Number ® 8.3 [6-3] Verification Code— Itemized Billing Code for ARS PC Programming Manual References 4.5 [2-3] Timers & Counters—Miscellaneous— Extension PIN—Lock Counter 4.9 [2-6-1] Numbering Plan—Main—Features— User Remote Operation / Walking COS / Verification Code 6.1 [4-1-1] Wired Extension—Extension Settings—Option 1—...
Page 326 19.1.2 Virtual PS [Example] Telephone Company Outside Caller TIE Line Network PBX-1 PBX-2 TIE Line Dials "201" Virtual PS 1 Virtual PS 2 Extn. 201 Extn. 202 Fwd to outside Fwd to destination destination at other PBX The following features can be accessed using this method: Feature Description &...
Page 327: Voice Mail (Vm) Group
19.1.3 Voice Mail (VM) Group Conditions • To use this feature, call forwarding to CO lines must be enabled through COS programming. PC Programming Manual References 3.39 [1-2] Portable Station—PS Registration and De-registration PT Programming Manual References [690] PS Registration Feature Manual References 6.1.6 FWD (Call Forwarding) 19.1.3 Voice Mail (VM) Group...
Page 328 19.1.3 Voice Mail (VM) Group [Example] VM (DPT) Group VM (DTMF) Group Floating extn. no. 500 (default) Floating extn. no. 200 Extn.101 Extn.102 Extn.103 Extn.104 Extn.201 Extn.202 Extn.203 Extn.204 Port Port Port Port Port Port Port Port Port Port (DPT [Digital] Integration) (DTMF Integration) VM (DTMF) Group Assignment: The VPS is connected to the SLT ports of the PBX.
Page 329 19.1.3 Voice Mail (VM) Group [Programming Example of VM (DTMF) Group] Extension No. of Floating VM (DTMF) Group Service Port Connected to Extension VPS Port Name Mode Group No. Company C Company D ® 5.22 [3-8-2] VM(DTMF) Group—Group Settings [Programming Example of VM (DPT) Group] VM (DPT) Group No.
Page 330: Voice Mail Dpt (Digital) Integration
19.1.4 Voice Mail DPT (Digital) Integration Description A Panasonic VPS that supports DPT (Digital) Integration (e.g., the KX-TVP200) can be connected to this PBX in a tightly integrated fashion. DPT (Digital) Integration features can be used when the VPS is connected through DPT ports of the PBX.
Page 331 19.1.4 Voice Mail DPT (Digital) Integration extension user that there is a message waiting in his mailbox. When the Message button light turns on, pressing the button allows the extension user to play back the messages stored in his mailbox without dialing such as a mailbox.
Page 332 19.1.4 Voice Mail DPT (Digital) Integration Each location number can have its VM trunk group number (message number) and tenant number. [DIL Programming Example] DIL Destination VM Trunk Group Port No. Tenant No. (CO Line No.) Lunch Break Night [VPS Programming—Programming Example of Trunk Group Assignment] Trunk Group No.
Page 333 19.1.4 Voice Mail DPT (Digital) Integration Each location number can have its VM trunk group number (message number) and tenant number. [DID Programming Example] DID Destination VM Trunk Location Tenant DID No. DID Name Group No. Day Lunch Break Night 0001 123-4567 John White...
Page 334 19.1.4 Voice Mail DPT (Digital) Integration Time mode (day/lunch/break/night) of the preprogrammed tenant is applied to the DID destination and company greeting number. CO Line Call CO Line Call 123-4567 123-2468 Sends the following information: · VM Trunk Group: 1 ·...
Page 335: Live Call Screening (Lcs)
This feature may not be supported depending on the software version of the VPS. Conditions [General] • When programming a KX-TVA series VPS, if there is no option to connect to a KX-NCP500/ KX-NCP1000 PBX, select the KX-TDA100/KX-TDA200 PBX. • Voice Mail (VM) Transfer Button A flexible button can be customized as the Voice Mail (VM) Transfer button with the floating extension number of the VM group as the parameter.
Page 336 19.1.4 Voice Mail DPT (Digital) Integration PC Programming Manual References 4.5 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone— Recall—Transfer Recall 5.18 [3-7-1] VM(DPT) Group—System Settings 5.19 [3-7-2] VM(DPT) Group—Unit Settings 6.1 [4-1-1] Wired Extension—Extension Settings—Option 4 → LCS Recording Mode →...
Page 337: Voice Mail Dtmf Integration
When a caller reaches the VPS, the VPS greets and guides the caller to leave a voice message for a specified mailbox. [Example] The VPS sends the message to the caller, "Thank you for calling Panasonic. Please enter the mailbox number of the person you wish to leave your message for." ¯...
Page 338 19.1.5 Voice Mail DTMF Integration 5.21 [3-8-1] VM(DTMF) Group—System Settings → VM DTMF Command—Recording Message → VM DTMF Command—Listening Message → VM DTMF Command—Switching to AA → VM DTMF Command—Switching to VM Command (Default) Switching to VM Switching to AA Recording message Listening message Note...
Page 339 19.1.5 Voice Mail DTMF Integration Transmitted Command Parameter In AA Service Mode In VM Service Mode Answer by Mailbox Switching to VM command + Recording message command Recording message command (H [H = Mailbox No.]) (#6 + H [H = Mailbox No.]) Switching to AA command (#8) Switching to AA command (#8) None (Default)
Page 340 19.1.5 Voice Mail DTMF Integration [Performance of Pressing the VM Transfer Button and Entering an Extension Number] Transmitted Command In AA Service Mode In VM Service Mode Switching to VM command + Recording Recording message command (H [H = message command (#6 + H [H = Mailbox No.]) Mailbox No.]) [Example] CO Line Call...
Page 341 19.1.5 Voice Mail DTMF Integration [Example] Sent "#6" + " ", "102". Listening message command, mailbox number Switching to VM command Pressing the MESSAGE button VPS (In AA Extn. 102 service mode) Mailbox for Extn. 102 AA Service If the VPS transfers the call using the AA service, the PBX will inform the VPS of the status of the called destination with the preprogrammed DTMF status signal so that the VPS can confirm the status of the extension without listening to the system tones (e.g., ringback tone).
Page 342 VM DTMF Status Signal—FWD to Extension Ringback Tone [Example] An incoming call reaches the VPS. The VPS greets the caller: "Thank you for calling Panasonic. If you know the extension number of the person you wish…". The caller dials the extension number (extn. Transfer 102).
Page 343 19.1.5 Voice Mail DTMF Integration PC Programming Manual References 4.5 [2-3] Timers & Counters—Miscellaneous— Voice Mail (Caller from VM to CO)—On-hook Wait Time 5.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Miscellaneous— Programmed Mailbox No. 5.21 [3-8-1] VM(DTMF) Group—System Settings 5.22 [3-8-2] VM(DTMF) Group—Group Settings 6.1 [4-1-1] Wired Extension—Extension Settings—Option 1—...
Page 344 19.1.5 Voice Mail DTMF Integration Feature Manual Document Version 2009-12...
Page 345: Features And Configurations-W
Section 20 Features and Configurations—W Document Version 2009-12 Feature Manual...
Page 346: Walking Cos
20.1.1 Walking COS 20.1 W 20.1.1 Walking COS Description A user can enter his extension number and extension personal identification number (PIN) (® 5.1.6 Extension PIN (Personal Identification Number)) at another extension, to make the following types of call using his Class of Service, including TRS level, overriding the other extension’s Class of Service.
Page 347: Walking Extension
20.1.2 Walking Extension Feature Manual References 3.1.21 COS (Class of Service) 4.1.8 DISA (Direct Inward System Access) Operating Manual References 1.3.73 Walking COS 20.1.2 Walking Extension Description It is possible for an extension user to trade extension settings with another extension. When Walking Extension is executed, all extension settings (extension number, Class of Service (COS), One-touch Dialing memory, etc.) of the "old"...
Page 348: Walking Extension, Enhanced
20.1.3 Walking Extension, Enhanced Operating Manual References 1.3.74 Walking Extension 20.1.3 Walking Extension, Enhanced Description It is possible to use the Walking Extension feature with extensions in Service-in (functions normally) and Service-out (cannot make CO line calls or receive calls) modes, allowing extensions and locations (i.e., telephones) to be utilized more efficiently.
Page 349: Whisper Ohca
20.1.4 Whisper OHCA extension needs to be used, the extension can switch locations and service status with an extension on a physical location (i.e., a location with a telephone). [Example] Extension settings can be switched allowing multiple extension users to use the same telephone as follows: Virtual Location...
Page 350: Wireless Xdp Parallel Mode
20.1.5 Wireless XDP Parallel Mode – KX-DT300 series – KX-T7600 series – KX-T7400 series – IP-PT • If the Whisper OHCA feature cannot be used due to COS or telephone type, a call waiting tone will be sent to the called extension. (® 3.1.12 Call Waiting Tone) •...
Page 351 20.1.5 Wireless XDP Parallel Mode [Example of Wireless XDP Parallel Mode, XDP Parallel Mode] Cell Station CSIF Card DHLC Card Extension Card Wireless Phone Wired Telephone (or any SLT) (APT, DPT, SLT) Wireless XDP XDP Parallel Mode Parallel Mode Extn. 102 Extn.
Page 352 20.1.5 Wireless XDP Parallel Mode – Calling Line Identification Presentation (CLIP) Number and CLIP Number Selection (® 3.1.15 CLIP (Calling Line Identification Presentation)) – Calling Line Identification Restriction (CLIR) and Connected Line Identification Restriction (COLR) Settings (® 3.1.15 CLIP (Calling Line Identification Presentation)) –...
Page 353 20.1.5 Wireless XDP Parallel Mode Operating Manual References 1.3.77 Wireless XDP Parallel Mode Document Version 2009-12 Feature Manual...
Page 354 20.1.5 Wireless XDP Parallel Mode Feature Manual Document Version 2009-12...
Page 355: Appendix
Section 21 Appendix Document Version 2009-12 Feature Manual...
Page 356: Capacity Of System Resources
21.1 Capacity of System Resources 21.1 Capacity of System Resources System Item KX-NCP500/KX-NCP1000 Absent Message—Extension 1 x 16 characters Absent Message—System 8 x 16 characters Call Park Zone Conference 3-8 parties per conference (32 parties total) DID Table 32 digits, 1000 entries Extension number 1 –...
Page 357 21.1 Capacity of System Resources Item KX-NCP500/KX-NCP1000 Redial 32 digits System Speed Dialing 32 digits, 1000 entries/tenant Groups Item KX-NCP500/KX-NCP1000 Call Pickup Group Idle Extension Hunting Group 64 (16 extensions/group) Incoming Call Distribution Group 128 (32 extensions/group) Paging Group PS Ring Group...
Page 358 21.1 Capacity of System Resources Call Log and Message Waiting Item KX-NCP500/KX-NCP1000 Outgoing Call Log—PT 100 records/extn. 840 records/system Outgoing Call Log—PS 100 records/extn. 320 records/system Incoming Call Log—PT 100 records/extn. 1680 records/system Incoming Call Log—PS + Incoming Call 100 records/extn. or group...
Page 359 21.1 Capacity of System Resources Item KX-NCP500 KX-NCP1000 PC Console PC Phone Password Item KX-NCP500/KX-NCP1000 System Password for Installer 4 – 10 characters System Password for Administrator—for PC 4 – 10 characters Programming System Password for User—for PC 4 – 10 characters Programming System Password for Administrator—for PT...
Page 360: Tones/Ring Tones
21.2 Tones/Ring Tones 21.2 Tones/Ring Tones Tone Patterns (Default) Confirmation Tone 1 Confirmation Tone 2 Confirmation Tone 3 Confirmation Tone 4 Confirmation Tone 5 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1 Ringback Tone 2 DND Tone...
Page 361 21.2 Tones/Ring Tones Tone Patterns (Default) 15 s Hold Alarm Tone Call Waiting Tone 1 Call Waiting Tone 2 Ring Tone Patterns (Default)* Single Double Triple S-Double Document Version 2009-12 Feature Manual...
Page 362: Supported Management Information Base (Mib) Table
21.3 Supported Management Information Base (MIB) Table 21.3 Supported Management Information Base (MIB) Table System Group (1.3.6.1.2.1.1) Object ID Item Description sysDescr Information of Hardware type and Software version of the Device. sysObjectID Object identifier of this product. sysUpTime Elapsed time since the system was restarted. sysContact Device Administrator.
Page 363 21.3 Supported Management Information Base (MIB) Table Object ID Item Description 2.1.16 ifOutOctets The number of Octets transmitted. 2.1.17 ifOutUcastPkts The number of Unicast Packets which are received from upper protocol. 2.1.18 ifOutNUcastPkts The number of Non Unicast Packets which are received from upper protocol.
Page 364 21.3 Supported Management Information Base (MIB) Table Object ID Item Description 20.1.1 IpAdEntAddr IP Address. 20.1.2 IpAdEntIfindex Index value of the Interface which is assigned to IP address. 20.1.3 IpAdEntNetMask The Subnet Mask associated with IP address. 20.1.4 ipAdEntBcastAddr Broadcast Address Value associated with IP Address. 20.1.5 IpAdEntReasmMaxSiz The size of the largest IP Datagram which can be sent/received...
Page 365 21.3 Supported Management Information Base (MIB) Table Object ID Item Description tcpInErrs The total number of segments received in error. tcpOutRsts The total number of TCP segments sent containing the RST flag (reset connection). UDP Group (1.3.6.1.2.7) Object ID Item Description udpInDatagrams The total number of UDP Datagrams received.
Page 366 21.3 Supported Management Information Base (MIB) Table Object ID Item Description snmpEnableAuthenTr Indicates whether the SNMP agent process is permitted to generate authentication failure traps. Feature Manual Document Version 2009-12...
Page 367: Revision History
21.4.2 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.02xx 21.4 Revision History 21.4.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 1.01xx Changed Contents • 14.1.2 Quick Setup • 19.1.4 Voice Mail DPT (Digital) Integration 21.4.2 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.02xx New Contents •...
Page 368 21.4.2 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.02xx Feature Manual Document Version 2009-12...
Page 369: Index
Index Document Version 2009-12 Feature Manual...
Page 370 Index Call Pickup, Directed Call Splitting AA ® Automated Attendant 77, 337 Call Transfer Absent Message Call Transfer with Announcement Account Code Entry Call Transfer without Announcement Alarm Information, Local Call Transfer—QSIG (CT—QSIG) Alternate Calling—Ring/Voice Call Transfer—Screened ® Call Transfer with Alternate Receiving/Calling Mode (Ring/Voice) Announcement Override...
Page 371 Index Connected Line Identification Presentation (COLP)— QSIG EFA ® External Feature Access Connected Line Identification Restriction (COLR) Electronic Station Lockout ® Extension Dial Lock Connected Line Identification Restriction (COLR)— Emergency Call QSIG Enhanced Walking Extension Connected Name Identification Presentation (CONP)— Exception Code Tables QSIG Exclusive Call Hold...
Page 372 Index Lock, Extension PIN Lock, Remote Extension Dial Handover Log-in/Log-out Handset/Headset Selection ® Headset Operation Log-in/Log-out Monitor Hands-free Answerback Hands-free Operation Headset Operation Hold Recall Making Calls with an SDN Button Hold Retrieve Deny, Call Manager Features Hold, Call Manual Queue Redirection Hold, Exclusive Call Message Waiting Host PBX Access Code (Access Code to the Telephone...
Page 373 Index Personal Identification Number (PIN), Extension Personal Identification Number (PIN), Verification S-CO Line Access Code Screening, Live Call (LCS) Personal Speed Dialing SDN ® Secondary Directory Number Pickup Dialing ® Hot Line SDN Direct Dial Pickup, Group Call 44, 122 SDN Walking COS PIN ®...
Page 374 Index Trunk Group Trunk Group Access Two-way Recording into the VPS UCD ® Uniform Call Distribution Unattended Conference Uniform Call Distribution (UCD) Upgrading the Software Verification Code Entry Verification Code Personal Identification Number (PIN) VIP Call Virtual Locations Virtual PS Voice Mail (VM) Group 124, 327 Voice Mail DPT (Digital) Integration...
Page 375 Notes Document Version 2009-12 Feature Manual...
Page 376 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. © Panasonic System Networks Co., Ltd. 2009 PSQX4746XA KK0908GJ2129 (v0.005)

This manual is also suitable for:

Ncp1000 Ncp500 Kx-ncp1000

Panasonic KX-NCP500 Manual Manual

1 Features and Configurations-A

2 Features and Configurations-B

3 Features and Configurations-C

4 Features and Configurations-D

5 Features and Configurations-E

6 Features and Configurations-F

7 Features and Configurations-G

8 Features and Configurations-H

9 Features and Configurations-I

10 Features and Configurations-L

11 Features and Configurations-M

12 Features and Configurations-O

13 Features and Configurations-P

14 Features and Configurations-Q

15 Features and Configurations-R

16 Features and Configurations-S

17 Features and Configurations-T

18 Features and Configurations-U

19 Features and Configurations-V

20 Features and Configurations-W

21 Appendix

Index

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Summary of Contents for Panasonic KX-NCP500