9.1.12 Intercept Routing—No Destination
This feature may not be available depending on the specifications of some CO lines. Also, this feature is
not available when the original call was made from a SIP extension.
PC Programming Manual References
4.5 [2-3] Timers & Counters
→Dial / IRNA / Recall / Tone—
→DISA / Door / Reminder / U. Conf—
5.12 [3-5-1] Incoming Call Distribution Group—Group Settings
→Overflow No Answer—
6.1 [4-1-1] Wired Extension—Extension Settings
→Intercept Destination
→Intercept No Answer Time
6.10 [4-2-1] Portable Station—Extension Settings
→Intercept Destination
→Intercept No Answer Time
7.3 [5-3-1] Voice Message—DISA System—Option 1—
busy
12.6 [10-4] Miscellaneous
→
Intercept—Intercept Routing - DND (Destination sets DND.)
→
Intercept—Routing to Operator - No Destination (Destination is not programmed.)
→
Intercept—Intercept Routing for Extension Call
PT Programming Manual References
[203] Intercept Time
[604] Extension Intercept Destination
[625] Destination for Overflow Time Expiration
Feature Manual References
4.1.8 DISA (Direct Inward System Access)
4.1.10 DND (Do Not Disturb)
9.1.12 Intercept Routing—No Destination
Description
Directs a CO line call to an operator when the call has no assigned destination.
Conditions
•
Intercept Routing—No Destination on/off
Intercept Routing—No Destination can be enabled or disabled for the entire system, through system
programming. If disabled, the caller will hear a reorder tone.
Note that calls received through an LCOT or T1 (LCOT/GCOT) card will always be directed to an operator,
even when this feature is disabled.
•
If an operator is not assigned:
The default intercept destination will be the extension connected to the lowest numbered port, on the card
installed in the lowest numbered slot.
•
Intercept Routing—No Destination also applies to calls from doorphones.
162
Feature Manual
Intercept Routing No Answer (IRNA)—Day, Lunch, Break, Night
DISA—Intercept Timer—Day, Lunch, Break, Night
Time out & Manual Queue Redirection—Destination-Day, Lunch, Break, Night
DISA Intercept—Intercept when all DISA ports are
Document Version 2009-12