Table of Contents
Table of Contents
1 For Your Safety ......................................................................................15
1.1
For Your Safety ...............................................................................................................16
1.1.1
For Your Safety ..............................................................................................................16
2.1
Incoming Call Features ...................................................................................................20
2.1.1
2.1.1.1
2.1.1.2
Direct In Line (DIL) ......................................................................................................24
2.1.1.3
2.1.1.4
2.1.1.5
2.1.1.6
Intercept Routing .........................................................................................................34
2.1.1.7
2.1.2
Internal Call Features .....................................................................................................40
2.1.2.1
2.1.2.2
Internal Call Block ........................................................................................................41
2.1.3
2.1.3.1
2.1.3.2
2.1.3.3
Call Waiting .................................................................................................................46
2.2
Receiving Group Features .............................................................................................48
2.2.1
Idle Extension Hunting ...................................................................................................48
2.2.2
2.2.2.1
2.2.2.2
Group Call Distribution ................................................................................................54
2.2.2.3
2.2.2.4
Queuing Feature ..........................................................................................................59
2.2.2.5
VIP Call ........................................................................................................................62
2.2.2.6
Overflow Feature .........................................................................................................63
2.2.2.7
Log-in/Log-out .............................................................................................................65
2.2.2.8
Supervisory Feature ....................................................................................................68
2.3
2.3.1
2.3.2
Call Forwarding (FWD) ...................................................................................................71
2.3.3
Do Not Disturb (DND) .....................................................................................................76
2.3.4
2.4
Answering Features ........................................................................................................81
2.4.1
2.4.2
2.4.3
Call Pickup .....................................................................................................................83
2.4.4
Hands-free Answerback .................................................................................................85
2.5
Making Call Features ......................................................................................................87
2.5.1
Predialling .......................................................................................................................87
2.5.2
2.5.3
Intercom Call ..................................................................................................................89
2.5.4
Trunk Call Features ........................................................................................................91
2.5.4.1
2.5.4.2
Emergency Call ...........................................................................................................92
2.5.4.3
Account Code Entry .....................................................................................................93
2.5.4.4
Dial Type Selection ......................................................................................................94
2.5.4.5
Reverse Circuit ............................................................................................................95
8
Feature Guide