Troubleshooting - Kyocera Fax System L Service Manual

1-5-2 Troubleshooting

Contents
An error message is displayed on the com-
puter screen while transmission is per-
formed.
"Network error has occurred."
"Communication time out has occurred."
"FAX connection has been cut."
"FAX connection could not be made for the
following possible reasons:
*The FAX main unit isn't turned on.
*Network FAX address is wrong.
*A fault has occurred at the FAX machine."
Causes
A connection error Connect the scanner NIC properly.
of scanner NIC oc-
curred while data
was transmitted.
A network cable Connect the network cables of the computer
was disconnected and the machine properly.
while data was
transmitted.
Transmission failed Retransmit after a while.
because data Contact the network administrator for check.
amount (traffic) on
the network was too
large.
The fax system is Install the fax system.
not installed.
Self dignostic code Check the connection of the flat cable.
C0280 occurred.
The fax software is Upgrade the software.
not compatible with
the NW-FAX func-
tions.
The main PCB of Replace the main PCB.
the machine is not
compatible with the
NW-FAX functions.
NIC is being initial- Retransmit after a while.
ized.
Self dignostic code RTC memory is not mounted or connection
of NIC occurred. is not proper. Check the connection.
A network cable is Connect the network cables properly.
disconnected.
The power switch is Turn ON the power switch.
OFF.
The IP address or Check the IP address and host name regis-
host name is not tered in the FAX Driver and those registered
correct. in the scanner NIC.
Remarks
Corrective measures
3JF
1-5-3