Packing; When We Receive - Applied Engineering AUDIO ANIMATOR User Manual

Packing
If you don't have the original packing material, wrap the
board in anti-static material (preferably the anti-static bag in
which the card was originally shipped; however, aluminum
foil will work fine). Pack it in a sturdy box cushioned with
wadded papers (i.e. used computer paper or newspaper).
.:. Warning:
If your product is damaged due to
inadequate packing, your warranty will be void.
Include the return form and invoice.
Send the package, shipping prepaid, to:
RMA#_?_
Applied Engineering
Technical Support
3210 Belt Line Road, Suite 154
Dallas TX 75234
You should insure your package. IE will not assume any
responsibility for inadequate packing or loss or damage
during shipping.
When We Receive
Our service department will use your completed form in an
attempt
to
duplicate the problem.
If it is determined that your product is defective due
to
a
manufacturing defect, your card will be repaired or replaced
at IE's option.
Any misuse, abuse, or non-IE authorized alteration,
modification, and/or repair
to
the Applied Engineering
product will void the warranty. This warranty will also be
void if you use the IE product for any purpose other than its
intended use.
Your product will be fully tested before it is shipped back to
you, transportation prepaid, via UPS regular delivery.
Once your product is received by Technical Support, it will
be processed and delivered to our shipping department as
quickly as possible.
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