Konica Minolta bizhub 250 Ssd Support Solutions page 15

bizhub 250
Solution ID TAUS0800534EN*
Description
When copying or scanning from the ADF the scans or copies are blank. Copies from the glass are normal.
Solution
CAUSE: The scanner lock is engaged.
SOLUTION: Access the scanner locking mechanism on the upper left side of the main body. Ensure that the locking switch arrow is pointing to the unlocked
setting.
SPECIAL NOTE : Solution contribution by David Silverstein, Workgroup/SSD
TAUS0653525EN*
Solution ID
Description
Black copies; the image can be seen in the background.
Solution
CAUSE: Ribbon cable on the PWB-A board is connected backwards.
SOLUTION: Ensure that ribbon cable is connecting the writing on cable facing to the left or down.
TAUS0658281EN*
Solution ID
Description
PROBLEM: Black copies when originals are run through the document feeder. Originals from the glass are fine.
Solution
CAUSE: The scanner lock assembly is preventing the scanner from entering the home position. This will cause the unit to scan the frame of the reader glass,
resulting in black copies.
SOLUTION: Position the scanner lock assembly in the fully unlocked position. This will allow proper positioning of the scanner when using the document
feeder.
SPECIAL NOTE: Solution contribution by Mike Galletta, Workgroup/SSD
Solution ID TAUS0702498EN*
Description
PROBLEM: Black copies are produced when originals are scanned from the document feeder or the original glass.
Solution
CAUSE: The BCRS board has become defective.
SOLUTION: Replace the BCRS board to resolve the problem. The BCRS board part numberfor the Bizhub 350 is: 4551-2033-01. The part number for the
Bizhub 200 and 250 BCRS board is: 4551-2034-01.
SPECIAL NOTE: Solution contribution by Mike Galletta, Workgroup/SSD
TAUS0801323EN*
Solution ID
Description
The copies from originals scanned through the document feeder are blurry on the front and rear sides. Copies from originals scanned from the original glass
are fine.
Solution
CAUSE: The hinge position of the document feeder is incorrect causing uneven pressure on the original as it is scanned.
SOLUTION: Adjust the right rear hinge in small increments, about 1/4 turn at a time in the upper or lower direction depending on which way the hinge is not
adjusted correctly until the blur is gone.
SPECIAL NOTE: Solution contribution by Mike Galletta, Workgroup/SSD
Copyright 2009, Konica Minolta Business Solutions U.S.A., Inc.
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Image blank or solid color
Solution Usage
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October 2009
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