Konica Minolta bizhub 250 Ssd Support Solutions page 102

bizhub 250
SOLUTION: Please check the tray lift sensor (PHOTO INTERRUPTER); listed as the upper side detect sensor in the IO mode.
Enter service mode.
Select IO check.
Select Printer.
Select tray 2.
If the sensor goesLOW when the paper drawer is closed, it is good. If the sensor is stuck at aHIGH, then check the wiring and for any mechanical issues.
Please replaced the Lift sensor (p/n 4037 0906 01).
SPECIAL NOTE : Solution contribution by David Silverstein, Workgroup/SSD
Solution ID TAUS0801432EN*
Description
Unable to fax from memory, but On-hook dial works correctly.
Solution
CAUSE: Incorrect settings.
SOLUTION:To correct:
1. Enter the Admin mode, and select Admin. 1.
2. Touch Tx Settings, Quality/Mode.
3. Select Communication Mode and set to Fax G3-1.
Note : The unit will default to G3-2 if the 2nd line kit is installed.
SPECIAL NOTE : Solution contribution by Malcolm Hibbert, Workgroup/SSD
TAUS0801457EN*
Solution ID
Description
When printing from AS/400®, the writer fails when printer runs out of paper.
Solution
CAUSE:The writer on the AS/400® will stop the print job when it receives a paper out signal, if the paper out signal is not cleared by adding more paper then
the network connection to the printer is terminated by the MFP.
SOLUTION:Increasing the Network timeout on the MFP corrects the issue.To set the Network timeout use the following procedure:
Most MFPs:
1. Press the utility button and go into Administrator settings => enter the password.
2. Go to Printer settings and then Network timeout set it to 300 seconds.
bizhub PRO 1050:
1. Press Machine button on the LCD, then the Controller button => Interface setting and then Network Timeout.
2.Set 300 seconds and press the SET button.
bizhub PRO 920:
1. Press the utility button and then the controller button on the LCD.
2.Select the Interface setting => Network setting.
3. Enter 300 seconds and press the SET button.
SPECIAL NOTE : Solution contribution by Paul Santangelo, ESS/SSD
TAUS0802065EN*
Solution ID
Description
C-3751 (C3751)or C-3752 (C3752) on startup.
Solution
CAUSE: PU1 has failed.
SOLUTION: Replace PU1 (p/n 4040620101).
SPECIAL NOTE : Solution contribution by Tom Kelly, Workgroup/SSD
TAUS0802558EN*
Solution ID
Copyright 2009, Konica Minolta Business Solutions U.S.A., Inc.
Warm-up, wrong display, incorrect operation, lock-up
102
Solution Usage 1
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Solution Usage
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Solution Usage
October 2009