Konica Minolta bizhub 250 Ssd Support Solutions page 113

bizhub 250
Solution ID TAUS0802209EN*
Description
After doing a memory upgrade to the machine, PC fax is not working.
Solution
CAUSE: The Memory/Scan chip that comes with the FK-503 was removed in order to upgrade the memory. The Memory/Scan chip enables the advanced
features for the fax kit and without it the machine will not PC fax.
SOLUTION: Please reinstall the Memory/Scan chip (p/n 4551 2041 01)that came with the fax kit.
SPECIAL NOTE : Solution contribution by David Silverstein, Workgroup/SSD
TAUS0802448EN*
Solution ID
Description
Problem:
Machine will show the fax options available in the service mode but not show the option in the administrator mode.
Solution
Cause:
Improper auto prefix/suffice setting.
Solution:
Turn off auto prefix/suffix.
To turn off prefix/suffix auto mode:
1. Administrator mode
2. System connection
3. Prefix/Suffix auto setting
4. Select "off"
SPECIAL NOTE: Solution contribution by John Miller, Workgroup/SSD
Solution ID TAUS0802469EN*
Description
C004E (C-004E)or abnormal noise.
Solution
CAUSE: Filter (p/n 4030210701) contacts the Cooling Fan Motor. Only when it impedes the motor rotation is the error code "C004E" generated. The filter
becomes clogged with dust and gets sucked into the Cooling Fan Motor.
SOLUTION:Ensure that the filter is checkedevery visit. If it appears that it is clogging with dust, replace it.
Amodified partis available(p/n 4030-1400-00) to prevent the filter frombeing sucked into the Cooling Fan Motor even whenit is clogged with dust.
Note : Attached is a diagram and Parts Modification Notice showing the part (MEMBER) and its positioning in relation to the filter and motor. To viewa PDF,
Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:
http://www.adobe.com/products/acrobat/readstep2.html .
SPECIAL NOTE : Solution contribution by KMBT (Japan).
Solution ID TAUS0802664EN*
Description
PROBLEM:
Machine is counting down instead of up.
Solution
CAUSE:
The HDD has become corrupt.
SOLUTION:
Perform a HDD format and reboot the machine.
Copyright 2009, Konica Minolta Business Solutions U.S.A., Inc.
Warm-up, wrong display, incorrect operation, lock-up
113
Solution Usage
Solution Usage
Solution Usage
Solution Usage
October 2009