Neopost ProLite E2002WS User Manual
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Neopost ProLite E2002WS User Manual

Neopost ProLite E2002WS User Manual

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IS-440
FRANKING MACHINE
USER'S GUIDE

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Summary of Contents for Neopost ProLite E2002WS

  • Page 1 IS-440 FRANKING MACHINE USER'S GUIDE...
  • Page 2 CONTACTING NEOPOST Contact Neopost for further assistance if you have problems in operating the machine: Tel: 01-6250900 CONTROL PANEL DESCRIPTION INSIDE...

  • Page 3: Control Panel

    CONTROL PANEL (see manual section 2.3)

  • Page 5: Table Of Contents

    Table of Contents 1 Read this First What you will Find in this Manual..........3 Safety Requirements..............5 2 Meet Your Mailing System System Layout.................11 Control Panel Features ............13 Connections ................16 Power Management ..............18 3 Processing Mail Choosing a Type of Imprint .............23 Preparing and Starting your Work Session ......25 Processing [Standard] Mail .............32 Printing [Received] for Incoming Mail........40...
  • Page 6 System Online Services............117 8 Configuring your Mailing System Settings Overview ..............121 Logging in / out as the Supervisor ........122 Changing the Display Language .......... 124 Enabling/Disabling Sounds ..........125 Adjusting Display Contrast ........... 126 System Time-outs and Settings........... 127 High Value and Low Credit Warnings and PIN Code...

  • Page 7: Read This First

    Read this First 1 Read this First This section contains important information about safety precautions and environ- mental recommendations to operate your equipment in the best possible conditions. What you will Find in this Manual..........3 Safety Requirements ..............5 How to Disconnect your Mailing System................8...

  • Page 9: What You Will Find In This Manual

    What you will Find in this Manual What you will Find in this Manual Section 1: Read this First Make sure your have read and fully understood the safety requirements in this section. This section also includes a list of acronyms and symbols used in the manual.
  • Page 10 Symbols This manual uses the symbols listed below. This symbol... Indicates... WARNING : indicates a human safety hazard. ATTENTION : brings to your attention a risk for equipment or mail that could result from an action you may perform. NOTE : remark that explains different cases or specificities. TIP : advice to help save you time when processing your mail.

  • Page 11: Safety Requirements

    Safety Requirements Safety Requirements Power Connection Before connection, check whether the mailing system is suitable for the local AC power voltage; refer to the type plates at the back of the pieces of equipment. THIS EQUIPMENT MUST BE GROUNDED • Only connect the power plug to an outlet provided with a pro- tective ground contact.

  • Page 12: General Safety

    General Safety Before using your mailing system, thoroughly read the operating instructions. • To reduce the risk of fire, electric shock and injury to persons, follow normal and • basic safety precautions for office equipment when using your mailing system. To avoid equipment damage, only use approved supplies (inks, labels, •...
  • Page 13 Telephone and LAN Connections Your mailing system uses the telephone network to connect to the Postal Services and to your customer online services. You may also use a LAN (high speed internet connection) to connect to your customer online services and to a mail accounting software (MAS), located on a separate PC.

  • Page 14: How To Disconnect Your Mailing System

    Disconnecting your Mailing System How to Disconnect your Mailing System How to Dis- The power supply cord is the equipment disconnecting device. connect your How to First switch the mailing system to mode (see Turn the Mailing System to OFF Mode p.19 ) if there is no Mailing System emergency.

  • Page 15: Meet Your Mailing System

    Meet Your Mailing System 2 Meet Your Mailing System Get to know your mailing system in this section. System Layout ............... 11 Control Panel Features ............13 Connections................16 Power Management ............18 How to Turn the Mailing System to Sleep Mode............. 18 How to Turn the Mailing System to OFF Mode...............

  • Page 17: System Layout

    System Layout System Layout Main Components Rear guide-wall Guides envelopes into the feeder. Auto feeder Automatically feeds the system with envelopes (optional). Weighing platform Measures weight of mail pieces (optional). Auto label dispenser Contains labels to be printed. Base Prints envelopes (or labels) and controls the mailing system.
  • Page 18 Inside the system base Sealer bottle (if Automatically seals mail when the function is acti- installed) vated. Cover Lift by front side to open. Ink cartridge Prints the postal imprint on envelopes. Postal security device Postage meter. Store postage credit and tracks post- (PSD) age usage.

  • Page 19: Control Panel Features

    Control Panel Features Control Panel Features See control panel and screen layout on the flap of the manual cover. Display Areas Account Displays account currently selected. Slogan Indicates that a slogan will be printed. Date Displays the date that will be printed. Indicates that an ERA will be printed when present.
  • Page 20 Keys and Shortcuts NAVIGATION KEYS Return Goes back to the previous screen. Home screen Displays the current task home screen. Menu Accesses the menu settings. Validates a selection. SHORTCUT KEYS Credit Accesses credit management. Accesses preset imprint and account memories. These Job memories presets are managed by the supervisor.
  • Page 21 Keypad Use For different contexts, the table below indicates the successive characters you may obtain by pressing keys several times in a row. Alpha-numeric Custom text Modem settings 2ABCabc ABC2 2ABC 3DEFdef DEF3 4GHIghi GHI4 5JKLjkl JKL5 6MNOmno MNO6 7PQRpqr PQR7 8TUVtuv TUV8...

  • Page 22: Connections

    Connections Connections Connectors Your mailing system has an Universal Serial Bus (USB) port that allows you to connect to a modem, printer or other USB memory device. Power connector To wall socket or feeder COM4 Future use COM2/3 To weighing platform(s) COM1 To auto feeder LAN port...

  • Page 23: Connection Diagram

    Connection Diagram (without optional sealer) (with sealer) COM1 Feeder to Base COM2/3 Base to weighing platform(s) LAN port To customer services and/or accounting software on a PC (option) USB Modem To telephone Cable Telephone cable To wall socket (analog telephone line) Wall socket Connectors Nota: Power connectors are shown in section...

  • Page 24: Power Management

    Power Management Power Management The machine can only use the LAN if the LAN cable is connected BEFORE power is plugged in. Energy Star Compliance Office equipment is generally powered on 24 hours a day, so power management features are important for saving energy and reducing air pollution. ®...

  • Page 25: How To Turn The Mailing System To Off Mode

    OFF Mode If you want to turn OFF your machine you can use the ON/OFF button located on the right side of the machine. How to Turn the Mailing System to OFF Mode How to Turn the How to Turn the Turn your machine to 'Sleep' Mode (see Mailing System to Sleep Mode p.18)

  • Page 27: Processing Mail

    Processing Mail 3 Processing Mail This section describes how you can run mail: choosing a type of imprint, selecting a rate and weighing method, and so on, depending on the type of process you need to apply to your mail. Choosing a Type of Imprint..........23 Preparing and Starting your Work Session......25 How to Sort Mail ......................

  • Page 29: Choosing A Type Of Imprint

    Choosing a Type of Imprint Choosing a Type of Imprint Customizing Your Imprint To process mail, you must first choose a 'Type of Imprint ' that corresponds to the type of process you want to apply to your mail: printing postage for different rates, printing 'Received' and the date, etc.
  • Page 30 Type of Process and Type of Imprint The table below indicates the type of imprint to choose, depending on the type of process you want to apply to each set of mail. The column on the right indicates, for each type of imprint, the parameters you can set before running mail.

  • Page 31: Preparing And Starting Your Work Session

    Preparing and Starting your Work Session Preparing and Starting your Work Session In this section This section recommends a list of preparation steps to help you run your mail effi- ciently. Mail preparation involves: Sorting mail by type and task , to make processing faster (p.26 ) •...

  • Page 32: How To Sort Mail

    Sorting Mail by Type and by Task To save time, sort your mail in groups that have similar characteristics. This will prevent you having to change the imprint parameters too often and allow you to fully benefit from the automatic features of your mailing system, particularly differ- ential weighing option, that allows you to process mail much quicker.

  • Page 33: How To Log In And Start A Work Session

    Turning Machine On and Starting a Work Session Turning the machine on starts a work session on the mailing system. At start-up, depending on specific supervisor settings: The access to the machine may be free • You may have to enter a PIN code •...

  • Page 34: How To Change The Current 'Type Of Imprint

    Selecting the Type of Imprint For each stack of mail you have sorted (see p.26 ), select the type of imprint you need to process your mail as follows. How to Change the Current 'Type of Imprint' How to Change Once you are logged in as user: the Current 'Type Either:...

  • Page 35: Frequently Asked Questions

    Frequently Asked Questions Machine check list: Question... How to answer Do I have enough postage? Look at the credit counter at the bottom of the screen, or: Press and type to check credit balance. How to Add Credit to the PSD To add credit, see (Meter) p.67 .

  • Page 36: How To Use The Feeder

    Using the Feeder You may use an feeder to load the mail pieces automatically. The procedure below describes how to place a stack of mail pieces in the hopper. Depending on the weighing method you will choose to run mail, you may have to insert the envelopes one by one or place a stack of envelopes in the hopper.
  • Page 37 Thickness setting: For thin or thick envelopes, you may have to adjust the thickness setting of the feeder. Use this setting if several thin envelopes pass at one time through the feeder or, on the contrary, if thick envelopes are blocked at the entrance of the mail path. Open feeder cover.

  • Page 38: Processing [Standard] Mail

    Processing [Standard] Mail Processing [Standard] Mail In this Section This section describes the parameter settings and mail handling sequences for the mail processes that use the [Standard ] type of imprint, to apply postage using dif- ferent rates. See also Choosing a Type of Imprint About the use of the 'type of imprint', see p.23 .
  • Page 39 Check or change the type of imprint (if you are not in [Standard ] mode . Imprint Press to access the screen: To select an option in the screen , use related keys located on right hand side of display. Imprint type To change the type of imprint , select and then...
  • Page 40 Press to return to the home screen. Select a rate and add services . Rate selection Press to open the screen.  Type a rate number to select a rate or display new rate options  Select Other selections to gain access to the Rate History Rate wizard options that follow:...
  • Page 41 You can also apply the optional setting(s): Move the imprint away from the envelope edge for thick en- velopes: see How to Move the Imprint (Print Offset) p.58 Close envelopes using the feeder sealer : see Using the Sealing Function p.60 You are now ready to print.

  • Page 42: How To Apply Postage (Running Mail)

    Running Mail To run mail, follow the procedure below after you have completed the steps in quence of Settings p.32 . The way you will handle mail mainly depends on the weighing method you have Weighing type chosen. The weighing method is indicated by the icon in the zone of Details on the Weighing Types the screen.
  • Page 43 Otherwise, if you want to print several identical labels : Press and enter the number of labels. Make sure the labels are available in the label dispenser (see Filling the Label Dispenser p.62 ). Press to print the labels. Differential weighing In optional mode ( From the [Standard ] home screen, to print postage on mail...
  • Page 44 Differential weighing auto-label In optional mode ( From the [Standard ] home screen: Place the pile of mail you want to process on the weighing platform, and then follow the instructions on the screen or the steps below. Withdraw the first mail piece from the top of the stack. The mailing system displays weight and postage on the home screen, starts motors and prints the label automatically.
  • Page 45 In other modes (Manual weight entry , no weight ...) From the [Standard ] home screen: Press . System motors start running. Insert the mail piece into the mail path against the rear-guide wall, side to be printed facing upwards. If a mail piece is bigger than mail path maximum thickness (see Mail Specifications p.191 ), press...

  • Page 46: Printing [Received] For Incoming Mail

    Printing [Received] for Incoming Mail Printing [Received] for Incoming Mail In this Section This section describes how to use the [Received ] type of imprint, to: Print the date on incoming mail, and/or • Print 'Received' on incoming mail. • See also Choosing To choose the type of imprint to use for each type of mail process, see...
  • Page 47 Check or change the type of imprint . Imprint Press to access the screen: To select an option on the screen , use related keys located on the right hand side of the display. imprint type To change the type of imprint , select and then Type of imprint select [Received ] in the...

  • Page 48: How To Process Received Mail (Running Mail)

    Running Mail To run mail, follow the procedure below after you have completed the steps in quence of Settings p.40 . How to Process Received Mail (Running Mail) How to Process On the [Received ] home screen: Received Mail Press .

  • Page 49: Running Seal Only [Pass Through] Mail

    Running Seal Only [Pass Through] Mail Running Seal Only [Pass Through] Mail This section describes how to use the [Pass Through ] type of imprint, for: Only convey mail, for counting or testing purposes. • See also Choosing To choose the type of imprint to use for each type of mail process, see •...
  • Page 50 Check or change the type of imprint : imprint Press to access the screen: To select an option in the screen , use related keys located on the right hand side of the display. Imprint type To change the type of imprint , select and then Type of imprint select [Pass Through ] in the...

  • Page 51: How To Process Mail Without Printing (Running Mail)

    Running Mail To run mail, follow the procedure below after you have completed the steps in quence of Settings p.43 ). How to Process Mail without Printing (Running Mail) How to Process Press . System motors start running. Mail without Insert the mail piece(s) Printing (Running into the mail path against...

  • Page 52: Settings Details

    Settings Details Settings Details Changing Accounts To process a batch of mail pieces using another account, change the account as follows. How to Change Accounts How to Change To change accounts: Accounts As a user: Press and type or select the path: >...

  • Page 53: How To Select A Rate

    Selecting a Rate Selecting a rate allows the mailing system to calculate the postage amount when the mail piece weight is available, either from a weighing device or, for a big parcel, How to Enter Weight Manually entered manually (see p.53 ).
  • Page 54 Postage displayed on the screen is zero as long as the weight is not known (= zero).

  • Page 55: How To Enter Postage Manually

    Entering Postage Manually To enter the postage amount manually, follow the procedure below. How to Enter Postage Manually How to Enter On the home screen: Postage Type directly the first figure of the amount using the keypad. Manually Manual amount screen appears.
  • Page 56 Choosing a Weighing Type Depending on the accessories and features on your mailing system, several weighing methods are available. You can also enter the weight manually if you know it: see How to Enter Weight Manually p.53 . Choosing a Weighing Type Depending on the type of mail you want to process, choose a weighing method ac- cording to the recommendations in the table below.
  • Page 57 Details on the Weighing Types All weighing options listed below may not be available in your mailing system. Check with customer service to see how you can easily add weighing features to your mailing system via online services. Manual Weight ( •...

  • Page 58: How To Change The Weighing Type

    Changing the Weighing Type At start-up, the default weighing type is active. See also How to Change the To change the default weighing type as supervisor, see • Default Weighing Type p.130 . To change the weighing type according to the type of process you want to run (see Choosing a Weighing Type p.50 ), follow the procedure below.

  • Page 59: How To Enter Weight Manually

    Entering Weight Manually You may have to enter the weight manually, if a mail piece exceeds the weighing ca- pacity of all your weighing platform. In that case, you will typically choose to print the postage on a label to stick onto the mail piece.
  • Page 60 Configuring the Imprint Depending on the current type of imprint, you can modify the elements printed on mail pieces as follows: Changing printed date • Adding a pre-loaded Slogan to the left of the imprint • Adding a pre-recorded ERA to the left of the imprint •...

  • Page 61: How To Change The Date On The Imprint

    Advancing or Omitting the Date The Date Advance function allows you to change the date printed on the mail pieces. You can set the date advance (from supervisor mode) to change at a fixed time. This is useful if you process mail after the last mail pickup for the day.

  • Page 62: How To Add (Or Cancel) An Era On The Imprint

    Adding an ERA and Slogan to the Imprint You can add an ERA and/or a slogan to the imprint, as illustrated below. Elements of an imprint See also The supervisor manages the lists of the available ERAs and slogans. See •...

  • Page 63: How To Add (Or Cancel) A Slogan On The Imprint

    How to Add (or Cancel) a slogan on the Imprint How to Add (or To add a slogan to the imprint or cancel the slogan: Cancel) a slogan Either: on the Imprint Press Press and type or select the path: >...

  • Page 64: How To Move The Imprint (Print Offset)

    Moving the Imprint (Print Offset ) You can move the imprint away from the edge of the envelope when printing on thick envelopes with rounded edges. How to Move the Imprint (Print Offset) How to Move the To offset to the imprint position: Imprint (Print As a user: Offset)

  • Page 65: How To Use An Job Memory

    Using Job Memories The Job Memories allow you to create a memory preset with the rate, slogan and date mode for the type of imprint you would like to print. In account-activated configurations, job memories can include accounts , allowing you to associate rates to accounts.
  • Page 66 Using the Sealing Function Auto-Feeder Sealer If equipped with a sealer, your Auto-Feeder can seal envelopes while printing postage. Move the selector at the front of the feeder right or left to change the sealing mode: Sealer ON Sealer OFF Do not insert envelopes already sealed in the feeder when seal- ing is ON: the envelopes might jam.

  • Page 67: Complementary Operations

    Complementary Operations Complementary Operations Emergency Stop of Motors If you want to stop motors of the machine in emergency: How to Stop the Run Process How to Stop the To stop the run process immediately: Run Process Press Using Batch Counters The counters allow you to track and report pieces (items) and postage (value) since the last counter reset.

  • Page 68: How To Fill The Auto Label Dispenser

    Filling the Label Dispenser How to Fill the Auto Label Dispenser How to Fill the To fill the Auto Label Dispenser: Auto Label Dis- Stack the labels and insert them in the dispenser, face to print on the right-hand side and peel-off tab on the top. penser Push the block of labels down until you feel the...

  • Page 69: Money Operations

    Money Operations 4 Money Operations This section describes how you can load and manage money in your mailing system to allow postage operations. Overview ................65 Managing Credit ..............66 How to Check the PSD (Meter) Credit ................66 How to Add Credit to the PSD (Meter)................67 Unlocking the Meter (PSD) —...

  • Page 71: Overview

    Overview Overview The Postal Security Device (PSD ) Postage Meter The PSD, located in the base, handles the credit (or money) in your mailing system. The PSD performs all necessary operations to comply with the postal standards. To do so, regular connections to the Postal Services are necessary. Check that your mailing system is connected to a telephone line Connections or network (see...

  • Page 72: Managing Credit

    Managing Credit Managing Credit Checking Credit You can check the total postage used and the remaining credit in the PSD at any time, and particularly before mailing sessions, to check that the credit are sufficient to complete your current task. Remaining credit are continuously displayed at the bottom of the home screen (see Control Panel Features p.13 ).

  • Page 73: How To Add Credit To The Psd (Meter)

    Adding Credit You can add credit to the mailing system by indicating an amount to add. The mailing system then connects to the Postal Services and validates the operation. You need a re-credit PIN code to add credit to the mailing system. The code depends on the machine die number.
  • Page 74 Credit used / Credit available You can open the screen to How to Check the PSD (Meter) check the new values (see Credit p.66 ).

  • Page 75: Unlocking The Meter (Psd) - (Audit)

    Unlocking the Meter (PSD) — (Audit) Unlocking the Meter (PSD) — (Audit) Manual Call The postal service requires your postage meter (PSD) to periodically connect for postal security regulation. If you have not connected your system after a period your system will automatically be deactivated.

  • Page 77: Managing Accounts And Access Rights

    Managing Accounts and Access Rights 5 Managing Accounts and Access Rights This section describes how you can manage accounts as supervisor to track the postage credit usage and/or set access rights to the mailing system. Accounting and Access Rights Overview ......73 Selecting an 'Account Mode ' ..........74 Guidelines to Setup Account ..........75 How to Change the Shared PIN Code...

  • Page 79: Accounting And Access Rights Overview

    Accounting and Access Rights Overview Accounting and Access Rights Overview Postage Tracking and Access Control Your mailing system allows you to track postage by account/department and security to prevent unauthorized use. Track postage expenditures: the Accounts function • Control user access with PIN code to the machine: the Access Control function. •...

  • Page 80: Selecting An 'Account Mode

    Selecting an 'Account Mode ' Selecting an 'Account Mode ' Introducing the 'Account Modes' In your mailing system, a single 'Account mode' allows you to set up both the Ac- Accounting and Access Rights counts and the Access control functions (see Overview p.73 ).

  • Page 81: Guidelines To Setup Account

    Guidelines to Setup Account Guidelines to Setup Account See also Selecting an 'Account Mode ' p.74 . • Setting up 'No account ' The 'No account' mode provides users with free access to the machine (self-service type). This is the default mode in the machine. Implementing “No account”...

  • Page 82: How To Change The Shared Pin Code

    Setting up 'No account with access control ' If you want to prevent unauthorized use of the mailing system and do not track ac- counts, use the “No account with access control” mode. This provides a single PIN code for all authorized users. Implementing “No account with access control”...
  • Page 83 Setting up 'Accounts ' In the 'Accounts' mode, users must select an account to process mail. The user can change accounts at any time during mail processing. If only one account is available, the mailing system automatically selects it at start up. Implementing the “accounts mode”...
  • Page 84 Setting up 'Accounts with access control ' In the 'Accounts with access control' mode, users must first enter a PIN code and then select an account. They can change accounts once they have logged in. The supervisor may restrict accounts for each user. If only one account is available, the mailing system automatically selects it at start up.
  • Page 85 Setting up 'Remote account management ' In mode 'Remote account management', you manage accounts and operators from the PC application. The PC application provides advanced postal and/or shipping expense management in order to monitor, track and control your mailing and shipping costs. You can allow the mailing system to be used even when not connected to the PC.

  • Page 86: Selecting An 'Account Mode

    Selecting an 'Account Mode' Selecting an 'Account Mode' See also Guidelines to Setup Account p.75 . • How to Display and Change the 'Account Mode' How to Display To display and change the 'Account mode': and Change the How to Log in as Supervisor As supervisor (see p.122 ): 'Account Mode'...

  • Page 87: Managing The Accounts

    Managing the Accounts Managing the Accounts Selecting an Account Mode You can manage accounts in the following account modes: 'Accounts' • 'Accounts with access control'. • Setting up 'Accounts ' Setting up 'Accounts Before creating accounts , see p.77 or with access control ' p.78 .
  • Page 88 Account Parameters The number of accounts you can create is set to 25 by default and can be raised op- tionally to 100. An account has the following parameters, displayed on the Add account screen: Table 2 : Account parameters Param.

  • Page 89: How To Create An Account

    Creating Accounts How to Create an Account How to Create To create an Account: To Create an account you have to ac- How to Display and Change the tivate the mode “accounts”. See an Account 'Account Mode' p.80 How to Log in as Supervisor As supervisor (see p.122 ): Press...

  • Page 90: How To View / Edit Account Parameters

    Editing Accounts Use the procedures below to modify an account name or status. The account number cannot be modified. How to View / Edit Account Parameters How to View / To view or edit an account: Edit Account Pa- How to Log in as Supervisor As supervisor (see p.122 ): rameters...

  • Page 91: How To Activate / Deactivate An Account

    Activating Accounts Deactivated accounts are not visible to users. This function allows you to create accounts in advance and prevent them being used before your account structure is complete. How to Activate / Deactivate an Account How to Activate To activate or deactivate an account: / Deactivate an How to View / Edit Account Parameters Perform procedure...

  • Page 92: How To Export The Account List

    Account List Import/Export Using a USB memory device, you can import or export the account list from your mailing machine as a CSV file. Imported accounts are created with no hierarchy and added to the existing account list. Using a spreadsheet program or a simple text editor, modify an exported CSV file to add new accounts to your mailing system by re-importing the file.

  • Page 93: How To Import Accounts

    Importing Accounts To import accounts into the mailing system, place the CSV file on a USB memory device. You can only import CSV files located in the root directory of the USB memory device. The CSV file should have the following characteristics: Name Format is ACS_yyyymmdd_hhmmss.CSV (example: ACS_20091007_035711.CSV...

  • Page 94: Managing The Operators

    Managing the Operators Managing the Operators Account with Access control In mode and as supervisor, you can create up to 20 'op- Accounting and Access Rights erators' that each correspond to a PIN code (see Overview p.73 ). This section only applies to the mode Account with Access control Accounting and Access Rights Overview (see p.73 )

  • Page 95: How To Create An Operator

    Operator Management Follow the steps below to create, modify, activate/deactivate or delete operators. See also Operator Parameters p.88 . • To print the current list of operators, see Operator List Report p.107 . • Creating Operators You must first set up “account with access control[rdquo ] under “Account Mode Management”.

  • Page 96: How To Modify An Existing Operator

    Account List In the screens, successively select the ac- counts (or groups/subgroups) that the operator will be allowed to use. You can complete this step now or later: see How to Assign Accounts to an Operator p.91 . Press [OK] . Operator creation summary screen is displayed.

  • Page 97: How To Assign Accounts To An Operator

    Assigning Accounts to the Operators You can define account access to each operator by assigning accounts, groups or subgroups of accounts to the operator. Assigning a group (or subgroup) automatically assigns all the accounts of the group. If you assign a group (or subgroup) to an operator, all accounts you will add afterwards to the group will be automatically assigned to the operator.

  • Page 98: How To Activate / Deactivate An Operator

    Activating Operators The activated/deactivated status of the operators allow you to create them in advance. Users cannot use deactivated operator PIN codes. How to Activate / Deactivate an Operator How to Activate To activate or deactivate an Operator: / Deactivate an How to Modify an Existing Operator Perform procedure p.90 .

  • Page 99: Reports

    Reports 6 Reports This section explains how you can view and print out reports for the mailing system usage, credit usage, account usage, etc. Report Overview..............95 Generating a Report ............97 How to Generate a Report as a User................97 How to Generate a Report as a Supervisor ............

  • Page 101: Report Overview

    Report Overview Report Overview As a user or supervisor, you can get a range of reports to regularly view, print or store information regarding mailing system usage, credit usage, account expenditures, etc. Your mailing system also uploads basic data that can be viewed online. Enhanced online postal expense management reporting can be added as an option.
  • Page 102 Report name Short description Output Page Single account Usage on the account selected in an p.105 account list, for a selected period. Multi-accounts Usage on all accounts in a selected p.106 period. Operator list Operator list with PIN codes. p.107 ** Only available on the PC if MAS application is used.

  • Page 103: Generating A Report

    Generating a Report Generating a Report To generate a report, select the desired report, and choose how you want to display or record the report: On screen • On an external printer (if any) • On a label • On a USB memory device •...

  • Page 104: Counter Data

    Counter Data Counter Data Batch Data Report This report displays the batch counter and postage spent for outgoing mail (type of imprint [Standard ]) since the last reset. Requirements To generate this report, you have to be logged in as a user. Output: Screen USB printer...
  • Page 105 Received Batch Data This report displays the batch counter for incoming mail ('Received on') since the last reset. Requirements To generate this report, you have to be logged in as a user. You must be in [Received] imprint type to view incoming mail batch counter. Outputs Screen.

  • Page 106: Postage Data

    Postage Data Postage Data Daily Usage Report This report displays, for each day of the selected period, usage data (total items and total postage value). Requirements This report is available as a user or supervisor. You have to specify the period for the report (Begin date and End date). When you specify the Begin date, the End date field is filled with a proposed value: Begin date + 31 days.
  • Page 107 Monthly Usage Report This report displays, in a selected period and per month, the total items and total postage value. Requirements This report is available as user or supervisor. You have to specify the period for the report (Begin date and an End date). Use the selection of month and year.

  • Page 108: Credit Data

    Credit Data Credit Data Credit Summary Report This report displays the information on the credit usage in the machine since the in- stallation of the machine. The content is limited to the history available in the PSD. Requirements This report is available as user or supervisor. Output: On label Screen...
  • Page 109 Adding Postage Report This report displays the last postage refill operations performed on the machine in a selected period. Requirements For this report, you have to be logged in as a supervisor. Output: Screen USB printer USB memory device Table 6 : Adding postage Report Fields Comments Period...

  • Page 110: Account Data

    Account Data Account Data Account List Report This report displays the list of accounts in the machine. Requirements To generate this report: You have to be logged in as a supervisor • The current 'Account mode' has to be Account Account with access control •...
  • Page 111 Single Account Report This report displays postal expenditures for one account over a selected time period. You can select any account from the list. Requirements This report is available as a user or a supervisor. The current account mode has to be 'Accounts' or 'Accounts with access control'. You have to select an account in the list of accounts, then the period for the report (Begin date and an End date).
  • Page 112 Multi Account Report This report displays postal expenditures for all the accounts over a selected time period, sorted by ascending account number. The report displays all the accounts in 'active' status, and accounts 'inactive' or 'deleted' with a postage value. Requirements This report is available as a user or a supervisor.

  • Page 113: How To Generate The Operator List Report

    Operator List Report This report displays the operator list with PIN codes. Requirements To generate this report, you have to be logged in as a supervisor (not as a user). • Table 10 : Operator List Report Data Data Comments For each Operator: There is no time period to enter.

  • Page 115: Online Services

    Online Services 7 Online Services Online Services for your mailing system allow you to very easily achieve tasks such as updating postal rates, system software or optional features, and using services such as mail follow-up online. Online Services Overview.............111 Connecting to Online Services ..........112 How to Call Online Services Manually ................

  • Page 117: Online Services Overview

    Online Services Overview Online Services Overview The Online Services simplify the use and the update of your mailing system. Online Services features and capabilities include: Online reporting : the usage of your machine is available from your personal, • secure web account, simplifying tracking and reporting of your postage expenses. Rate Updates : maintain current postal rates with automatic, electronic, con- •...

  • Page 118: Connecting To Online Services

    Connecting to Online Services Connecting to Online Services Automatic calls Automatic calls To fully benefit from the convenience and power of Online Services, your mailing system should permanently be connected to a live analog telephone line or network connection so that it can link to the Online Server automatically whenever required. For the usage of some services, some automatic calls are scheduled to upload cor- responding data.

  • Page 119: How To Call Online Services Manually

    Manual Calls Manual calls allow you to connect to the Online Server in order to retrieve new infor- mation (update postal rates, slogan or messages) or to enable features and options (weigh platform capacity, number of departments, differential weighing, etc.). You will be instructed to use this function when rates change if you do not have a rate protection agreement.

  • Page 120: How To Test The Connection To Online Services

    Synchronise Call This type of call is only for executing a request from Customer Service. This call updates the automatic call schedule of the machine and the options (see Options and Updates p.147 ). Testing the Connection to Online Services You may test the connection to the Online Services server via the commands in the Online Services menu:...
  • Page 121 To test the server As a user: Press and type or select the path: > Online Services > Test server How to Log in as Supervisor Or, as supervisor (see p.122 ): Press and type 10.2 or select the path: >...

  • Page 122: Uploading Statistics

    Uploading Statistics Uploading Statistics This manual call uploads report data to the Online Services server, so that you can display reports that integrate the latest figures on your Online Services web page. Otherwise, automatic calls upload report data to the Online Services server at the end of each month.

  • Page 123: System Online Services

    System Online Services System Online Services Ink Management Service The Ink Management service sends an electronic message to the Online Services server when the mailing machine’s ink supply is running low. An e-mail message then informs you of that condition so that the ink cartridge can be replaced in time.

  • Page 125: Configuring Your Mailing System

    Configuring your Mailing System 8 Configuring your Mailing System This section describes the general settings you can apply to your mailing system. Some of them can be managed directly by all users whereas most of them require access as supervisor . Settings Overview..............
  • Page 126 8.10 Job Memories ..............140 How to Create an Job Memory ................141 How to Edit / Modify an Job Memory ..............141 How to Delete an Job Memory ................142 8.11 Connection Settings............143 How to Set the Postal/Online Services Connection ..........143 How to Set the Analog Modem Parameters ............144 How to Set LAN (High-speed Internet) Parameters...

  • Page 127: Settings Overview

    Settings Overview Settings Overview This section describes two types of settings: User settings , that only last as long as the user who applies them is logged in • Supervisor settings , sets the default or permanent characteristics of your mailing •...

  • Page 128: Logging In / Out As The Supervisor

    Logging in / out as the Supervisor Logging in / out as the Supervisor You need to be logged in as supervisor to configure the mailing system and perform functions such as managing accounts and access rights, generating certain reports, etc.

  • Page 129: How To Exit The Supervisor Mode

    Exiting the Supervisor Mode Follow the procedure below to exit the supervisor mode. This is necessary to return to the user mode. How to Exit the Supervisor Mode How to Exit the To exit the supervisor mode: Supervisor Mode As supervisor: Press The machine goes to 'Sleep' mode and supervisor is logged out.

  • Page 130: Changing The Display Language

    Changing the Display Language Changing the Display Language You can choose a language among those available in the mailing system for your mailing session (3 languages maximum). How to Change the Display Language How to Change To change the current display language: the Display As a user: Language...

  • Page 131: Enabling/Disabling Sounds

    Enabling/Disabling Sounds Enabling/Disabling Sounds You can enable or disable the system beeps separately: Beeps on keys • Beeps on warnings and errors. • How to Enable / Disable the Beeps How to Enable / To enable or disable the beeps: Disable the As a user: Beeps...

  • Page 132: Adjusting Display Contrast

    Adjusting Display Contrast Adjusting Display Contrast You can adjust the contrast of the display for bright or dark working environments. How to Adjust the Display Contrast How to Adjust To adjust the display contrast: the Display As a user: Contrast Press and type 11.3...

  • Page 133: System Time-Outs And Settings

    System Time-outs and Settings System Time-outs and Settings System settings include: System motor time-outs • Sleep mode time-out • System Time-outs The system time-outs are defined as follows: Start The period of time the system waits for an envelope after pressing Once this time-out is reached the machine stops.

  • Page 134: How To Change System Time-Outs

    This is a user setting that only lasts as long as you are logged in. Setting Default Time-outs How to Change System Time-outs How to Change To change the system time-outs: System Time- How to Log in as Supervisor As Supervisor (see p.122 ) outs Press...

  • Page 135: High Value And Low Credit Warnings And Pin Code

    High Value and Low Credit Warnings and PIN Code High Value and Low Credit Warnings and PIN Code Warnings The mailing system can warn you that the postage amount that you have typed is higher than a preset value. This high-amount warning prevents you from accidentally printing high postage amounts.

  • Page 136: Weighing Settings

    Weighing Settings Weighing Settings The weighing settings include: Setting a default weighing type used for mailing • Zeroing the weigh platform • Setting the GEO code that corresponds to the geographical location of the mailing • system. Default Weighing Type This setting defines both the weighing device and the weighing type that are selected by default when a user starts the mailing process (see Choosing a Weighing Type...

  • Page 137: How To Zero The Weighing Platform

    Zeroing the Weighing Platform You can reset the weighing platform in the following ways: Set to zero : resets the weight to zero • Tare : sets the weight to zero with an additional tray on the weighing platform • Rezero : physically adjusts the weighing platform to zero.

  • Page 138: How To Tare The Weighing Platform

    How to Tare the Weighing Platform How to Tare the To tare the Weighing Platform: Weighing How to Log in as Supervisor As supervisor (see p.122 ): Platform Press and type 6.1.1 or select the path: > System settings > Weighing functions > Tare WP Press [OK] to tare the Weighing Platform.

  • Page 139: How To Change The Geo Code

    GEO Code The Weighing Platform provide mail piece weights that have to be corrected ac- cording to the geographical location of the mailing system, as weights can change with the altitude and latitude. The correcting geodesic code may be entered: Automatically with Online Services •...
  • Page 140 Figure 1 : Latitudes...
  • Page 141 Figure 2 : GEO codes from latitude and altitude...

  • Page 142: Imprint Default Settings

    Imprint Default Settings Imprint Default Settings The settings of the imprint 'by default' include: Imprint default settings : sets the default rate, ERA and slogan for mailing oper- • ations Automatic Date Advance : enables early date change to continue printing postage •...

  • Page 143: How To Change The Default Era

    Changing the Default ERA How to Change the Default ERA How to Change To change the default ERA: the Default ERA As supervisor (see How to Log in as Supervisor p.122 ): Press and type 3.2.1 or select the path: >...

  • Page 144: How To Set The Automatic Date Advance Time

    Automatic Date Advance The Auto Date Advance function automatically proposes to change the date printed on mail pieces at a preset time to the next 'working day' date. Example : You can set the system to change dates at 17:00 hours and set Saturdays and Sundays to be non-working days.

  • Page 145: How To Set The Default Printing Offset

    Printing Offset The printing offset is the distance between the right edge of the envelope and the imprint. You can increase the distance by about 5 mm or 10 mm. How to Set the Default Printing Offset How to Set the To change the default printing offset: Default Printing How to Log in as Supervisor...

  • Page 146: Job Memories

    Job Memories 8.10 Job Memories The Job Memories are presets for your imprint types. As a user, you can quickly recall a saved setting to simplify operation and save time Using Job Memories (see p.59 ). As supervisor, you can create, edit/modify or delete an job memory. Each job memory is identified by a name and a number.

  • Page 147: How To Create An Job Memory

    Managing Job Memories How to Create an Job Memory How to Create To create an Job Memory: an Job Memory As supervisor (see How to Log in as Supervisor p.122 ): Press and type or select the path: > Job Memory Job me- The current list of job memories is displayed in the mories...

  • Page 148: How To Delete An Job Memory

    How to Delete an Job Memory How to Delete To delete an job memory: an Job Memory How to Log in as Supervisor As supervisor (see p.122 ): Press and type or select the path: > Job Memory Management Select an job memory in the list of the memorized job me- mories.

  • Page 149: Connection Settings

    Connection Settings 8.11 Connection Settings Connection to the Postal Services or Online Services To add credit or access Online Services, the mailing system can use the following networks: An analog / fax telephone line through a modem • An Internet access through a high speed LAN (Local Area Network). •...

  • Page 150: How To Set The Analog Modem Parameters

    Analog Telephone Line and Modem Settings These settings include the modem parameters and the telephone number that the Money Op- mailing system calls to credit the meter or connect to Online Services (see erations p.63 ). How to Set the Make sure the telephone line is selected: see Postal/Online Services Connection p.143 .

  • Page 151: How To Set Lan (High-Speed Internet) Parameters

    LAN Settings LAN settings can only be performed if the machine is connected to the LAN at power-up. How to Set LAN (High-speed Internet) Parameters How to Set LAN To set the parameters of the LAN : (High-speed In- How to Log in as Supervisor As supervisor (see p.122 ): ternet) Pa-...

  • Page 152: Time And Date Management

    Time and Date Management 8.12 Time and Date Management Daylight Savings Time Transitions The mailing system normally auto-adjusts to Daylight Savings Time . However, if a manual adjustment is necessary, you can use either of the following procedures to correct the mailing system time: How to Unlock the PSD As a user: p.69...

  • Page 153: Options And Updates

    Options and Updates 9 Options and Updates This section describes how you can upgrade your system by adding optional functions and elements of Imprint such as latest postal rates, additional ERAs or slogans. Options and Updates Process..........149 How to Access the Options and Updates Menu ..........

  • Page 155: Options And Updates Process

    Options and Updates Process Options and Updates Process You can update your mailing system by: Adding new options, such as Differential Weighing or increasing the maximum • number of accounts Update postal Rates • Downloading custom slogans or ERAs • Online To update your mailing system's operating system, see Services...

  • Page 156: Using The Mailbox

    Using the Mailbox Using the Mailbox The mailbox allows you to receive messages from the mailing system or from customer service via the server. On the home screen, an icon indicates that the mailbox contains unread messages. Unread messages icon on home screen: Mailbox list screen indicates unread messages and allows you to delete read messages.

  • Page 157: How To Delete Your Messages

    How to Delete your Messages How to Delete As a user: your Messages Select on display, or Press and type or select the path: > Mailbox Mailbox screen is displayed. Select the message to be deleted and press [OK] . Delete message Select to erase the message.

  • Page 158: Managing Options

    Managing Options Managing Options Consulting the Option List The option list includes the options actually loaded into your mailing system and in- dicates the options that are activated. You can also display details for each option. For more information about the options you can add to your mail- ing system, please contact customer service.

  • Page 159: How To Load New Options

    Activating New Options Process for Activating Options You can activate new options by connecting the mailing system to Online Services server. New available options are automatically downloaded into your mailing system and activated. Contact customer service to have new options ready for down- loading on the Online Services server.

  • Page 160: Managing Slogan

    Managing Slogan Managing Slogan The Slogans are graphical slogans you can add on the left hand side of the imprint printed on mail pieces. As supervisor, you can: Display the slogan list • Rename or delete slogans • Download new slogans. •...

  • Page 161: How To Modify Or Delete A Slogan

    Modifying the List of slogans The procedure below allows you to change the menu name of a slogan or to remove a slogan from the list. How to Modify or Delete a Slogan How to Modify To modify or delete a slogan: or Delete a How to Display the List of Display the list of slogans (see...

  • Page 162: Managing Eras

    Managing ERAs Managing ERAs The ERAs are pictures you can include on the left hand side of the imprint printed on mail pieces. ERA management is identical to slogan management (p.154 ). As supervisor, you can: Load ERAs. • Rename ERAs •...

  • Page 163: How To Modify (Or Delete) An Era

    Modifying ERAs The procedure below allows you to change the name of an ERA or to remove an ERA from the franking machine. How to Modify (or Delete) an ERA How to Modify To modify (or delete) an ERA: (or Delete) an How to Display the List of ERAs Display the list of ERAs (see p.156 ).

  • Page 164: Managing Postal Rates

    Managing Postal Rates Managing Postal Rates Your mailing system uses rate tables to calculate postage amounts. As supervisor, you can: Display the list of rate tables and see which table the system is currently using • Download new postal rate tables. •...

  • Page 165: How To Download New Postal Rates

    Downloading New Postal Rates The procedure below allows you to download new rate tables. How to Download New Postal Rates How to To download new rates: Download New How to Check your Rate Display the list of rate tables (see Updates p.158 above).

  • Page 166: Updating System Software

    Updating System Software Updating System Software Occasionally it will be requested that you download new software for your mailing system. You can perform this update only if your mailing system is connected to the Online Connection Settings Services via a LAN connection ( see p.143 ).
  • Page 167 After downloading The mailing system indicates it has to be re-started. Disconnect and reconnect the mailing system power cord Connection Diagram (see p.17 . After restarting, the mailing system calls the server to confirm installation. The mailing system is ready for use with the new software. No information is lost during the updating process: your data and settings remain unchanged.

  • Page 169: Maintaining Your Mailing System

    Maintaining your Mailing System 10 Maintaining your Mailing System This section contains important information about the maintenance of your mailing system in order to keep it in good condition. 10.1 Maintaining the Ink Cartridge ........... 165 How to Display Ink Level and Cartridge Data ............... 166 How to Display Ink Level and Cartridge Data .............

  • Page 171: Maintaining The Ink Cartridge

    Maintaining the Ink Cartridge 10.1 Maintaining the Ink Cartridge About the Ink Cartridge The ink cartridge for printing is located in the mailing system and contains ink that has been tested and approved by the postal service. The ink cartridge uses ink jet technology. It requires the print head nozzles to be cleaned regularly to provide a good printing quality.

  • Page 172: How To Display Ink Level And Cartridge Data

    Displaying Ink Level and Cartridge Data You can display the ink level and other cartridge data, such as: Ink consumed in percent • Ink color • Cartridge status (present or not present) • First used date • Best before Also check the date on the cartridge box.

  • Page 173: How To Align The Print Heads

    Setting the Headset Alignment Align the print heads if there is an between the top and the bottom of the imprints. The mailing system requires you to align the heads after each cartridge change. How to Align the Print Heads How to Align the To align the print heads: Print Heads...

  • Page 174: How To Clean The Print Heads Automatically

    Cleaning the Print Heads If the printing on envelopes or labels looks unclear or dirty in some way, clean the headset to restore the head condition. If the headset has to be cleaned too often, change the automatic cleaning interval as indicated.

  • Page 175: How To Change The Ink Cartridge

    Changing the Ink Cartridge Power cord must be plugged in to move the cartridge to the 'replacement' position. How to Change the Ink Cartridge How to Change Open the cover: the ink cartridge moves to the the Ink Cartridge replacement position. Keep fingers away from the ink cartridge while it is moving to the replacement position.
  • Page 176 Insert the new ink car- tridge, and then push it forward until you hear the click. Close the cover. The alignment process of the printing heads starts automatically.

  • Page 177: Filling And Adjusting The Feeder Sealer

    Filling and Adjusting the Feeder Sealer 10.2 Filling and Adjusting the Feeder Sealer The sections below apply if the feeder has the sealer option. Filling the Sealer Bottle The automatic feeder uses water for sealing envelopes. If the system is out of water, the mailing process continues but the envelopes will not sealed properly.

  • Page 178: Cleaning The Mail Path

    Cleaning the Mail Path 10.3 Cleaning the Mail Path Cleaning the mail path includes: Cleaning sealer/moistener brushes and sponge (if installed) • Cleaning feeder belts and rollers • Cleaning the mailing system sensors on the mail path. • Cleaning Brushes and Sponge of the Sealer MAKE SURE YOUR SYSTEM IS DISCONNECTED FROM POWER BEFORE CLEANING! How to Clean the Brushes and Sponge (Sealer)
  • Page 179 Lift the metal retainer to remove the sponge. Remember its direction. Clean sponge brush. Reinstall the sponge and retainer in the same di- rection. Put the brush back and push the release lever back down until it snaps into place. Push down on the upper drive assembly until it locks back into position.

  • Page 180: How To Clean The Feeder Belts And Rollers

    Cleaning Feeder Belts and Rollers Follow the steps below to clean the belts and rollers of the feeder. How to Clean the Feeder Belts and Rollers How to Clean To clean the feeder belts and rollers: the Feeder Belts (without sealer) and Rollers (with sealer) Open the auto-feeder...

  • Page 181: Maintenance Processes

    Maintenance processes 10.4 Maintenance processes Performing the Update Registration Procedure to Change Address This procedure is used if you have changed your address. Contact your Customer Service to change your information then you will be instructed to perform the update registration procedure.

  • Page 183: Troubleshooting

    Troubleshooting 11 Troubleshooting This section helps you solve problems you may encounter while using your mailing system. 11.1 Paper Jamming ..............179 How to Clear Mail Jammed in the Base................ 179 How to Clear Mail Jammed in the Auto-Feeder............181 11.2 Label Jamming ..............

  • Page 185: Paper Jamming

    Paper Jamming 11.1 Paper Jamming Base Jamming Envelopes are stopped in the transport mechanism of the Base. Possible causes Actions Mailpiece is too thick. 1 Clear the Base as indicated below. • Mail size is incorrect. • 2 Correct the cause indicated in the Envelopes properly •...
  • Page 186 Auto-Feeder Jamming Envelopes are stopped in the Auto-Feeder. Possible causes Actions Mail piece is too thick. 1 Clear the Automatic Feeder as in- • dicated below. Mail size is incorrect. • Too many envelopes are on the • 2 Correct the cause: feed deck.

  • Page 187: How To Clear Mail Jammed In The Auto-Feeder

    How to Clear Mail Jammed in the Auto-Feeder How to Clear To clear mail jammed in the Auto-Feeder: Mail Jammed in Open feeder cover. the Auto-Feeder On a feeder with sealer, push down on the blue handle then lift up the drive assembly.
  • Page 188 On model with sealer, push down the upper drive assembly to lock it. Close the cover.

  • Page 189: Label Jamming

    Label Jamming 11.2 Label Jamming A Label is Jammed in the Base Possible causes Actions A label is blocked in the Auto Label-Dis- Clear the label as indicated below. penser or in the transport mechanism of the system base. How to Clear a Label Jammed in the Base How to Clear a To clear a label jammed in the Base: Label Jammed in...

  • Page 190: Weighing Problems

    Weighing Problems 11.3 Weighing Problems The Weighing Device does not Weigh Properly The Base does not seem to display a correct weight. You have to check the weighing device as follows. Possible causes Actions The weighing device is not See the weighing type selection procedures in Choosing a Weighing Type selected.

  • Page 191: Diagnostics And System Data

    Diagnostics and System Data 11.4 Diagnostics and System Data The diagnostics allow you to find the root cause of a an issue or a breakdown of the machine. The machine performs self tests to diagnose the system and generates corre- sponding reports.

  • Page 192: How To Access The Diagnostics

    How to Access the Diagnostics How to Access To gain access to a diagnostic: the Diagnostics How to Log in as Supervisor As supervisor (see p.122 ): Press and type or select the path: > Maintenance > Diagnostics The system requires you press [OK] to start the diagnostic tests, then displays the list of the tests.

  • Page 193: How To Display The Software Data

    System Data As Supervisor, you have access to: The Software Data (PSD#, Loader, OS, PACK, XNDF DATA DELTA, language, • variant). The Hardware (machine) Data (P/N of the base and the PSD). • The list of the events occurred in the machine (Base errors, PSD events and •...

  • Page 194: How To Display The Error Lists

    How to Display the Error Lists How to Display To display the error lists: the Error Lists How to Log in as Supervisor As supervisor (see p.122 ): Press and type 7.1.3 or select the path: > Maintenance > System info > error list Select the >...

  • Page 195: Specifications

    Specifications 12 Specifications This sections contains the main specifications of your mailing system. 12.1 Mail Specifications .............. 191 12.2 Environmental Conditions ..........193 12.3 General Specifications ............194 12.4 Operating Specifications ............ 195...

  • Page 197: Mail Specifications

    Mail Specifications 12.1 Mail Specifications Envelope Basic Characteristics Envelope Dimensions (note: the Your mailing system can handle envelope & flap sizes as illustrated below illustration is not on scale) Envelope Weight 2.83 g 907 g Envelope Thickness 0.2 mm 10 mm...
  • Page 198 In the Feeder See also How to Use the Feeder p.30 . • Envelope Stack Min weight 2.83 g Max weight 907 g Max height 10 cm The feeder cannot process nested envelopes. Envelope Thickness With optional sealer if installed: Max with sealer OFF 12.7 Max with sealer ON...

  • Page 199: Environmental Conditions

    Environmental Conditions 12.2 Environmental Conditions Temperature and Relative Humidity Your mailing system should only be operated in the following conditions: Temperature range 50°F - 104°F Relative humidity 80% max. without condensation Weighing accuracy To obtain the best weighing results, use a solid and steady table and away from air movement: Away from doors •...

  • Page 200: General Specifications

    General Specifications 12.3 General Specifications Dimensions (mm) (Width x Length x Height) Base: 283 x 378 x 300 • Auto Feeder: 240 x 33 x 433 • Auto Feeder with sealer: 260 x 350 x 545 • Weight Base: 10 Kg •...

  • Page 201: Operating Specifications

    Operating Specifications 12.4 Operating Specifications Envelope dimensions and weights Max. length: 330 mm • Max. width: 254 mm • Flap max. height: 76 mm • Min. thickness: 0.2 mm  Max. thickness (Mixed size feeder): 12.7 mm  Max. thickness (with sealing): 9.52 mm. ...

  • Page 203: Index

    Index Access Control 73 GEO Code 133 Account 13, 82 Account Parameters 82 Accounts with access control 78 Hopper 11 Auto feeder 11 Auto label dispenser 11 Automatic Date Advance 138 Ink Level 166 Automatic calls 112 Ink Management 117 Awake/sleep button 11 Ink cartridge 12, 165, 169 Item counter 13...
  • Page 204 OFF 19 Sealer bottle 12 Online Services 111 Selecting a Rate 47 Operator 88, 89 Session 27 Option List 152 Slogan 13, 154 Options 153 Sorting Mail 26 Sounds 125 Specifications 194 PIN code 78 Standard weighing 36 Postage amount 49 Supervisor 122 Postal security device (PSD) 12 Synchronise Call 114...

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