Ricoh D158 Service Manual page 874

Error Codes
Code Meaning
14-09 Authorization Failed for
Sending to SMTP Server
14-10 Addresses Exceeded
14-11 Buffer Full
14-12 Data Size Too Large
14-13 Send Cancelled
14-14 Security Locked File Error
14-15 Mail Data Error
14-16 Maximum Division Number
Error
14-17 Incorrect Ticket
14-18 Access to MCS File Error
14-20 SMTP Authentication error
14-21 Transmission error of S/MIME Register the correct user certificate and device
D702
Suggested Cause/Action

POP-Before-SMTP or SMTP authorization
failed.

Incorrect setting for file transfer

Number of broadcast addresses
exceeded the limit for the SMTP server.

The send buffer is full so the transmission
could not be completed. Buffer is full due
to using Scan-to-Email while the buffer is
being used send mail at the same time.

Transmission was cancelled because the
detected size of the file was too large.

Processing is interrupted because the
user pressed Stop.

Update the software because of the
defective software.

The transmitting a mail is interrupted via
DCS due to the incorrect data.

Update the software because of the
defective software.

When a mail is divided for the mail
transmission and the division number of a
mail are more than the specified number,
the mail transmission is interrupted.

Update the software because of the
defective software.

Update the software because of the
defective software.

The access to MCS file is denied due to
the no permission of access.

Update the software because of the
defective software.
Make sure the administrator's e-mail address
is same as the SMTP authentication address
or POP before SMTP address.
certificate.
32 SM