Warranty; Limited Warranty - Eaton BladeUPS Installation Manual

Chapter 5

Warranty

Limited Warranty

Eaton UPS Model: BladeUPS (Global)
® ®
WARRANTOR:
The warrantor for the limited warranties set forth herein is Eaton Corporation, an Ohio Corporation
("Eaton").
LIMITED WARRANTY:
This limited warranty (this "Warranty") applies only to the original Purchaser (the "End-User")
of any Eaton BladeUPS Products (individually and collectively, the "Product") purchased and registered with Eaton
and cannot be transferred. This restriction applies even in the event that the Product is initially sold by Eaton for
resale to an End-User. This Warranty gives you specific legal rights, and you may also have other rights which vary
from State to State (or jurisdiction to jurisdiction).
LIMITED WARRANTY PERIOD:
The period covered by this Warranty for the Product is eighteen (18) months from
the date of Product shipment.
WHAT THIS LIMITED WARRANTY COVERS:
Eaton warrants that the Product and battery (individually and
collectively, the "Warranted Items") are free of defects in material and workmanship. If, in the opinion of Eaton, a
Warranted Item is defective and the defect is within the terms of this Warranty, Eaton's sole obligation will be to
repair or replace such defective Warranted Item (including providing service, parts and labor, as applicable), at the
option of Eaton.
PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS:
The Warranted Item will be repaired or
replaced at an Eaton site or such other location as determined by Eaton.
If the Warranted Item is to be replaced by Eaton, and the End-User supplies a credit card number or purchase order
for the value of the replacement product, Eaton will use commercially reasonable business efforts to ship (via
standard ground shipment and at no cost to the End-User) the replacement Warranted Item to the End-User within
one (1) business day after Eaton receives notice of the warranty claim. In such case, the End-User must return (at
Eaton's expense) the defective Warranted Item to Eaton in the same packaging as the replacement Warranted Item
received by the End-User or as otherwise instructed by Eaton. If Eaton does not receive the defective Warranted
Item, Eaton will either charge the End-User's credit card, or send the End-User an invoice (which the End-User
agrees to pay), for the value of the replacement product.
If the Warranted Item is to be replaced by Eaton, but the End-User is unwilling or unable to supply a credit card
number or purchase order for the value of the replacement product, Eaton will use commercially reasonable
business efforts to ship (via standard ground shipment and at no cost to the End-User) the replacement Warranted
Item to the End-User within one (1) business day after Eaton receives the defective product from the End-User.
In any case, Eaton will provide shipping instructions and will pay its designated carrier for all shipping charges for
return of defective equipment and replacement of Warranted Items. Any returned Warranted Item or parts that are
replaced may be new or re-conditioned. All Warranted Items returned to Eaton and, in any replacement endeavor, all
parts removed by Eaton shall become the property of Eaton.
S 164201723 Rev 2 www.eaton.com/powerquality 31
Eaton BladeUPS Bar Installation Guide