Eaton Tripp Lite SmartOnline Series User Manual
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Eaton Tripp Lite SmartOnline Series User Manual

Eaton Tripp Lite SmartOnline Series User Manual

Rack / tower advanced
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Eaton Tripp Lite SmartOnline Series
Rack / Tower Advanced Users Guide
SU750RTXLCD2U
SU750RTXLCD2UN
SU1000RTXLCD2U
SU1000RTXLCD2UN
SU1500RTXLCD2U
SU1500RTXLCDN
SU2200RTXLCD2U
SU2200RTXLCDN
SU3000RTXLCD2U
SU3000RTXLCD2UN
SUINT1000LCD2U
SUINT1500LCD2U
SUINT2200LCD2U
SUINT3000LCD2U
BP36RT
BP48RT
BP72RT
p/n: 614-21325
Revision 01

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  • Page 1 Eaton Tripp Lite SmartOnline Series Rack / Tower Advanced Users Guide SU750RTXLCD2U SU750RTXLCD2UN SU1000RTXLCD2U SU1000RTXLCD2UN SU1500RTXLCD2U SU1500RTXLCDN SU2200RTXLCD2U SU2200RTXLCDN SU3000RTXLCD2U SU3000RTXLCD2UN SUINT1000LCD2U SUINT1500LCD2U SUINT2200LCD2U SUINT3000LCD2U BP36RT BP48RT BP72RT p/n: 614-21325 Revision 01...
  • Page 2 Internet. Eaton Corporation 8609 Six Forks Road, Raleigh, NC 27615, USA Telephone: 800-356-5794 ©Copyright 2022 Eaton, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton.
  • Page 3 Phillips and Pozidriv are registered trademarks of Phillips Screw Company. batteries and the required precautions. ECopyright 2008–2010 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton Corporation.
  • Page 4 During the replacement of the Battery Module, it is imperative to use the same type and number of element as the original Battery Module provided with the UPS to maintain an identical level of performance and safety. If there are any questions, don’t hesitate to contact your local Eaton representative.

  • Page 5: Table Of Contents

    3.6 Communication Ports ..........................23 3.7 Remote Control Functions .......................... 24 3.8 Tripp Lite By Eaton PowerAlert Software Suite ....................28 3.9 Cybersecurity ............................28 4 4 O O p p e e r r a a t t i i o o n n ............................................................2 2 9 9 4.1 Start-up and Normal operation ........................
  • Page 6 7 7 S S p p e e c c i i f f i i c c a a t t i i o o n n s s ......................................................... . 4 4 3 3 7.1 Model Specifications ..........................43 Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 7: Introduction

    Before installing your UPS, please read the booklet presenting the safety instructions. Then follow the indications in this manual. To discover the entire range of products and the options available for the Tripp Lite by Eaton SmartOnline UPS range visit our web site at Tripp Lite.com...
  • Page 8 With the Tripp Lite by Eaton SmartOnline power system, you can safely eliminate the effects of power disturbances and guard the integrity of your equipment. Providing outstanding performance and reliability, the Tripp Lite by Eaton SmartOnline power system unique benefits include: •...

  • Page 9: Standard Installations

    BP48RT 59.5 / 27 17.7 x 17.3 x 3.4 / 450 x 440 x 86.5 BP72RT 86.4 / 39.2 23.8 x 17.3 x 3.4 / 605 x 440 x 86.5 Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 10: Rear Panels

    11 Connector for ROO (Remote On/Off) control and RPO (Remote Power Off) SU3000RT (*) Primary and Grouped outlets ) are protected by 20A circuit breakers. SUINT1000RT / SUINT1500RT SUINT2200RT / SUINT3000RT Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 11: 3 I I N N T T E E R R F F A A C C E E S S A A N N D D C C O O M M M M U U N N I I C C A A T T I I O O N

    BP72RT RK2PC SmartOnline 2– Post Rack Kit LXE Communication Card Network Card Relay Card RELAY-MS EBMCBL36 2m cable 36V EBM EBMCBL48 2m cable 48V EBM EBMCBL72 2m cable 72V EBM Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...
  • Page 12 Rear Panels Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 13: 2 I I N N S S T T A A L L L L A A T T I I O O N

    RS232 communication cable Elements supplied depending on the USB communication cable version or optional: LXE communication card (optional, Safety instructions standard on Network Bundle models) Quick start Mounting kit for 19-inch enclosures Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 14: Checking The Accessory Kit

    3 cable locking systems Safety instructions Figure 5. BP Accessory Kit Battery power cable with attached battery detection cable Stabilizer bracket (4 screws included) Rack kit for 19-inch enclosure (optional) EBM Installation manual. Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 15: Connecting The Internal Battery

    To install the cabinet: Place the UPS on a flat, stable surface in its final location. Always keep 6" or 150 mm of free space behind the UPS rear panel for ventilation. Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 16: Ups Rack Installation

    2 2 . . 3 3 . . 2 2 U U P P S S R R a a c c k k I I n n s s t t a a l l l l a a t t i i o o n n • Rack mounting of UPS, EBM, and accessory modules. Follow steps 1 to 4 for module mounting on the rails. Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 17: Smartonline External Battery Pack Installation

    The external battery pack is heavy, wear safety shoes. Handling of the external battery pack will require at least two people for installation. To rack mount the external battery pack follow the steps below: Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 18: Extended Battery Pack Rackmount Connections

    Plug the external battery pack power cable(s) into the external battery connector(s) and repeat until all external battery packs are connected. Up to 4 external battery packs may be connected to the UPS. See Figure 11 Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 19: Ups And Extended Battery Pack Tower Installation

    2 2 . . 4 4 . . 3 3 U U P P S S a a n n d d E E x x t t e e n n d d e e d d B B a a t t t t e e r r y y P P a a c c k k T T o o w w e e r r I I n n s s t t a a l l l l a a t t i i o o n n Tip If you ordered other UPS accessories, refer to specific user manuals to check the tower installation with the UPS. Figure 12. UPS and Extended Battery Pack Tower Installation Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 20: Extended Battery Pack Tower Connections

    Connect the battery detection cable(s) to the connector of the UPS and of the external battery pack(s). Figure 13. Tower Mount External Battery Pack Connections BP36RT / BP48RT BP72RT Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 21: Control Panel

    High Efficiency mode or on battery Green mode. The UPS is on Battery mode. Orange The UPS is on Bypass mode. Orange The UPS has an active alarm or fault. Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 22: Lcd Description

    BATTERY MODE A utility failure has occurred and the UPS is on Battery mode. The UPS is powering the equipment with the battery power. RUNTIME:104MIN Prepare your equipment for shutdown. Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 23: Ups Home Menu

    The BATTERY voltage screen tracks the Displays the UPS mode , battery voltage charge level of your connected battery BATT:50.2V 100% and battery charge percentage. bank in terms of voltage and charge percentage. Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 24: Display Functions

    CLEAR EVENT LOG clear all the event log. RESET KWH USED is used to reset the RESET KWH USED power used. FACTORY SETT command is used to FACTORY SETT restore factory settings. Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...
  • Page 25 PWR OFF. Select input signal function for INPUT COM SETTINGS INPUT DB9-4 DB9-4. Select output signal function for OUTPUT OUTPUT RELAY RELAY. Select output signal function for OUTPUT OUTPUT DB9-1 DB9-1. Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 26: User Settings

    UPS fault, Event log data and settings are in all supported LOCAL SETTINGS languages. AUDIBLE ALARM ENABLED* (Default) Enables or disables the [ENABLED] [DISABLED ON audible alarm. BAT] [ALWAYS DISABLED] Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...
  • Page 27 BATTERY SETTINGS percentage battery charge is reached. BATT LOW LEVEL 0%* (Default) [0%]..[100%] The alarm triggers when the set percentage of battery charge is reached. Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...
  • Page 28 BATTERY] [LOW BATTERY] actuate Output signal parameters through external [BATTERY FAULT] [BYPASS] [UPS OK] [LOAD PROTECTED] contact connector or RS232. [LOAD POWERED] [GENERAL ALARM] [BAT CHARGING] [OVLD PREALARM] [BAT DISCONN] Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 29: Communication Ports

    RS-232 Available Any connectivity card Available Any connectivity card Available Available Connect the RS232 ⑰ or USB ⑱ communication cable to the serial or USB port on the computer equipment. Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 30: Remote Control Functions

    R R e e m m o o t t e e C C o o n n t t r r o o l l F F u u n n c c t t i i o o n n s s Programmable Signal Inputs The Tripp Lite by Eaton SmartOnlineUPS incorporates 3 programmable signal inputs: one Remote Power Off (RPO) input terminal, one Remote On/Off (ROO) input terminal, one RS-232 input (pin-4). Signal inputs can be configured see (3.5 User...
  • Page 31 When contact changes from closed to open, the UPS is switched-off (or stays Off). • On/Off control via button has priority over the remote control. Comments Connector type Terminal, 14 AWG maximum wires External breaker specification 60 V DC/30V AC 20mA max Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...
  • Page 32 Programmable Signal Outputs The Tripp Lite by Eaton SmartOnlineUPS incorporates 4 programmable signal outputs: one relay output, three optocouplers outputs (pin- 1/7/8). Signal outputs can be configured (see COM SETTING->OUTPUT RELAY,...
  • Page 33 Common Connectivity Cards Connectivity cards allow the UPS to communicate in a variety of networking environments and with different types of devices. The Tripp Lite by Eaton SmartOnlineUPS models have one available communication bay for the following connectivity cards: •...

  • Page 34: Tripp Lite By Eaton Poweralert Software Suite

    C C y y b b e e r r s s e e c c u u r r i i t t y y Tripp Lite by Eaton is committed to minimizing the Cybersecurity risk in its products and deploys cybersecurity best practices and latest cybersecurity technologies in its products and solutions, making them more secure, reliable and competitive for our customers.

  • Page 35: Start-Up And Normal Operation

    O O p p e e r r a a t t i i n n g g M M o o d d e e s s The Tripp Lite by Eaton SmartOnline UPS front panel indicates the status through the front panel indicators, see section .

  • Page 36: Return Of Ac Power

    10 ms when utility fails. Transfers to High Efficiency mode will be active after 5 minutes of Bypass voltage monitoring: if Bypass quality is not in tolerance, then the UPS will remain in Online mode. Eaton recommends to use the HE mode only to protect IT equipment. To set the High Efficiency mode: From the “UPS Home Menu“...

  • Page 37: Configuring The Battery Settings

    The log retains 50 events with the most recent event listed as the first event. Press the ESC button twice to exit back to the “3.3 UPS Home Menu“ menu. Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...
  • Page 38 Retrieving the Event Log Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 39: Equipment Care

    W W h h e e n n t t o o R R e e p p l l a a c c e e B B a a t t t t e e r r i i e e s s Tripp Lite by Eaton UPS batteries have an expected life span of 3-5 years. You should take proactive steps to ensure you replace your batteries for optimal operation and reliability.

  • Page 40: Replacing Batteries

    Push left cover toward to right direction. Open the battery door. Disconnect the battery connectors. A ribbon cable connects the LCD control panel to the UPS. Do not pull on the cable or disconnect it. Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...
  • Page 41 The front panel displays "Battery test in progress" and the percentage of the test completed. NOTE The UPS load percentage must be greater than 10% in order to run a battery test. Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 42: Recycling The Used Equipment

    Eaton, Powerware, and BladeUPS are registered trademarks of Eaton Corporation or its subsidiaries and affiliates. Phillips and Pozidriv are registered trademarks of Phillips Screw Company. ECopyright 2008–2010 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton Corporation.
  • Page 43 The UPS does not provide the expected The batteries need charging or service. Apply utility power for 48 hours to charge backup time. the batteries. If the condition persists, contact your service representative. Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 44: Typical Alarms And Faults

    DC BUS- TOO HIGH /PSDR damaged /CNTL damaged Overload/improper load type/PSDR/CNTL damaged DC BUS+ TOO LOW Overload/improper load type/PSDR/CNTL damaged DC BUS- TOO LOW Overload/improper load type/PSDR/CNTL damaged DC BUS UNBALANCE Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...
  • Page 45 Ambient temperature is high AMB. TEMP. ALARM the ventilation is blocked Frequency out of range Check AC Freq AC FREQ NOT OK Voltage out of range AC VOLT NOT OK Check AC Volt Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...
  • Page 46 Check overload pre-alarm setting and OVLD PREALARM 102%(default), settable from load HMI. Output power overload, Max Please check the load capacity POWER OVERLOAD (P,S) > L2 (L2 = 102%) Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 47: Silencing The Alarm

    S S e e r r v v i i c c e e a a n n d d S S u u p p p p o o r r t t If you have any questions or problems with the UPS, call the Eaton technical support helpdesk at 800–356–...

  • Page 48: Service And Support

    Service and Support Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...
  • Page 49 750 – 1000VA LV Models 1500VA LV Model BP48RT Rack / Tower 48Vdc 1000 – 1500VA SUINT Models 2000 – 3000VA LV Models Rack / Tower BP72RT 72Vdc 2200– 3000VA SUINT Models Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...

  • Page 50: Model Specifications

    208V / 14.42A Nominal Frequency 50/60Hz auto-sensing Frequency Range 40-70Hz before transfer to battery Bypass Voltage Range -20% / +15% of nominal value (default) Noise Filtering Not Available for US Models Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...
  • Page 51 Battery mode: 102%~130% :12s >130% :2s Overload warning then transfer to stop output Output Overload ( Bypass 102%~110% :Overload warning Mode ) 110%~130% :shutdown after 5mins 130%~150% :shutdown after 15s Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...
  • Page 52 IEC/EN 62040-2 : Cat. C2 Certifications IEC/EN 62040-3 UL1778 5th edition CSA 22.2 EN IEC 62040–2: C2 FCC part 15 Class A/ ICES-003 (A) cTUVus/NOM(TUV NOM)/CE (SU750RTXL- SU1500RTXLCD Agency Markings Models) Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...
  • Page 53 Sealed, maintenance-free, valve-regulated, lead-acid, with minimum 3-year float Type service life at 25 °C (77 °F). Lifetime is reduced above 25°C (77°F) EBM Battery Cable Length 350 mm / 13.78 in Tripp Lite by Eaton SmartOnline Series User Guide 614-21325—Rev 01...
  • Page 54 614-2132501 614-21325 01...

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