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Fine-Tune TeleReach Control Software
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TeleReach Mouse Pointer
When remotely viewing a Target Server that has a mouse device, you will see two mouse pointers inside the
TeleReach window. The TeleReach Mouse Pointer, generated by the TRC software, leads the Target
Server Mouse Pointer when inside the TeleReach window. Outside the TeleReach window, it accesses the
TeleReach window's toolbar icons and pull-down menus. The Target Server Mouse Pointer, which follows
the TeleReach Mouse Pointer, is the mouse pointer that controls the Target Server. TeleReach uses the
larger TeleReach Mouse Pointer to lead the Target Server Mouse Pointer to a desired position.
NOTE: For better alignment between mouse pointers, click the Synchronize Mouse button on the
TeleReach toolbar, or simultaneously press the keys <Ctrl-Alt-S>. This will manually re-align the two mouse
pointers. If mouse pointers remain out of sync, click the Auto-sense Video button on the TeleReach toolbar,
or simultaneously press the keys <Ctrl-Alt-A>.
It is extremely important that you read "Fine-Tune Connected Target Servers" in section 3. Quick Start
Setup for detailed directions regarding mouse settings of target servers. Incorrect mouse settings will result
in mouse synchronization problems during remote operation.
Switching Servers With A Raritan KVM Switch
The steps below configure the TeleReach window's Enter On-Screen Menu and Exit On-Screen
Menu toolbar buttons (Figure 38) to work in conjunction with a Raritan KVM Switch attached to
TeleReach.
NOTE: To access the KVM OSUI, remote users can also simply enter the KVM switch hotkey at the Remote
PC keyboard. This is true of both Raritan and non-Raritan KVM products. If using a Raritan KVM switch,
however, configuring TeleReach's switching toolbar buttons is recommended.
Configuring KVM Switch Hotkey
To utilize the TeleReach toolbar's switching icons, TeleReach must be set to trigger the On-Screen User
Interface (OSUI) Hotkey of the connected KVM switch. This is a one-time installation procedure that does not
need to be repeated, unless the KVM switch's Hotkey designation is changed in the future.
1. The OSUI Hotkey for a Raritan KVM Switch can be
the <Scroll Lock>, <Num Lock>, or <Caps Lock> key.
Determine which of these Hotkeys activates your
switch's OSUI.
2.
In the TeleReach window's menu, select
Tools > Options.
3. The Options window (Figure 37) will appear.
4. Select the appropriate Hotkey that activates the
connected KVM switch's OSUI. Scroll Lock+Scroll
Lock = <Scroll Lock>, Num Lock+Num Lock=
<Num Lock>, and Caps Lock+Caps Lock = <Caps
Lock>.
5. Click <OK> to continue.
About
Displays TeleReach Control software (TRC) version number,
and copyright.
Figure 37. Options Window
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