Related Manuals for Raritan MCIP18
Summary of Contents for Raritan MCIP18
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Page 1: User Guide
MasterConsole IP MCIP18, MCIP116 User Guide Copyright © 2007 Raritan Computer, Inc. MCIP-0D-E November 2007 255-18-0020... - Page 2 This page intentionally left blank.
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Page 3: Fcc Information
© Copyright 2007 Product names mentioned in this document are trademarks or registered trademarks of their respective companies. MasterConsole, and its respective logos are registered trademarks of Raritan Computer, Inc. PS/2, RS/6000, and PC/AT are registered trademarks of the International Business Machines Corporation. Mac is a registered trademark of Apple Computer, Inc. -
Page 4: Safety Guidelines
Safety Guidelines To avoid potentially fatal shock hazard and possible damage to Raritan equipment: • Do not use a 2-wire power cord in any product configuration. • Test AC outlets at your computer and monitor for proper polarity and grounding. •... -
Page 5: Table Of Contents
ONTENTS Chapter 1: Introduction ... 1 MasterConsole IP Overview... 1 Product Photo ... 1 Product Features... 1 Chapter 2: Installation... 3 Getting Started ... 3 Quick-Start Operation ... 3 Configuration... 3 Installation ... 4 Chapter 3: Operation ... 5 Assigning Names and Scan Rates... 6 Using MasterConsole IP Security Feature ... - Page 6 ONTENTS Appendix G: MCIP Video Modes ... 67 Appendix H: FAQs... 69...
- Page 7 IGURES Figures Figure 1 MCIP 116 Unit ... 1 Figure 2 One-Tier Configuration ... 3 Figure 3 MCIP Rear Panel ... 4 Figure 4 MCIP Front Panel Channel Lights ... 4 Figure 5 Configuration Menu... 5 Figure 6 Edit Names and Scan Rate Menu (One-Tier) ... 6 Figure 7 Administration Menu ...
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Page 9: Chapter 1: Introduction
MCIP defines a new class of remote KVM access devices. It combines an 8-port or 16-port KVM switch with digital remote KVM access via IP networks and comprehensive system management. Remote access and control software runs on the MCIP embedded processors only but not on mission-critical servers, so that there is no interference with server operation. - Page 10 IP U ASTER ONSOLE UIDE...
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Page 11: Chapter 2: Installation
Configuration MCIP can be configured only in a single configuration, and only computers can be connected to a single MasterConsole IP unit. Configure up 8 computers using an MCIP18 model, and up to 16 computers using an MCIP116 model. Figure 2 One-Tier Configuration... -
Page 12: Installation
Installation Power OFF all computers to be connected to MCIP. Plug a keyboard, monitor, and mouse into the keyboard, monitor, and mouse ports on the rear panel of the MCIP. Power ON MCIP. Using an MCIP cable (CMCIP20, 40, or 90), plug the 15-pin connector into one of the numbered channels on the MCIP rear panel. -
Page 13: Chapter 3: Operation
3: O HAPTER PERATION Chapter 3: Operation Use the Configuration Menu is to specify your MCIP configuration and to set or change operation parameters. Activate the On-Screen User Interface (OSUI) by pressing the Hot Key (default: Left CTRL key on keyboard) three times rapidly. When the OSUI appears, press F4 to access the Configuration Menu. -
Page 14: Assigning Names And Scan Rates
Note: Both Green mode and Previous Channel Key functions are disabled, and no further changes to their default values can be made.. To exit the Configuration Menu, press a Function key on your keyboard to access a different menu, as displayed along the bottom of the menu screen. Press Esc to exit the OSUI and return to normal computer operation. -
Page 15: Using Masterconsole Ip Security Feature
3: O HAPTER PERATION Using MasterConsole IP Security Feature Restrict access to MCIP by turning security ON or OFF in the Administration Menu. Up to six passwords can be defined in the Administration Menu – one Administration Password and five User Passwords. -
Page 16: Using The On-Screen User Interface (Osui)
Using the On-Screen User Interface (OSUI) Selecting a Computer Activate the OSUI by pressing the Hot Key three times rapidly. To switch the channel you are viewing, press [Left CTRL] two times, then press N, where N is the channel number you want to see. -
Page 17: Activating Autoscan
3: O HAPTER PERATION As the computer status changes (active/inactive), the MCIP updates the Status column periodically. To enable a user to see the new status immediately, activate the OSUI and press F8-Upgrade Computer Status. The MCIP will scan the channels and update the computer status and then return to the previous menu. -
Page 18: Assigning Names And Scan Rates
Assigning Names and Scan Rates When you specify non-computer devices (MasterConsole units) connected to base MCIP channels, these devices are assigned default names in the base MCIP Selection Menu. Because computers can be connected to each channel of an MCIP unit, a page is automatically created for the MCIP in the Selection Menu, listing Channel IDs with default names for each channel. -
Page 19: Masterconsole Ip Operation
3: O HAPTER PERATION MasterConsole IP Operation Selecting a Computer Activate the OSUI by pressing the Hot Key three times rapidly. The Selection Menu appears. The Selection Menu lists channels sorted either numerically by Channel ID or alphabetically by Name. Default: by Channel ID. Press F12 to toggle. The Selection Menu displays a maximum of eight channels at a time. - Page 20 The Channel ID and Name will display on the monitor for the time interval specified in the Configuration Menu. Press Home at any time to return to the first channel on the first page of the Selection Menu. Press End at any time to advance to the last channel on the last page of the Selection Menu.
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Page 21: Chapter 4: Remote Management And Operation
4: R HAPTER EMOTE ANAGEMENT AND Chapter 4: Remote Management and Operation Initial Configuration MCIP comes pre-configured with the values shown below, and its communication interfaces are based on TCP/IP. You must perform an initial IP configuration to access MCIP for the first time. PARAMETER IP auto configuration IP address... -
Page 22: Logging In
IP [192.168.1.22]: NetMask [255.255.255.0]: Gateway (0.0.0.0 for none) [0.0.0.0]: • IP auto configuration: With this option you can specify whether MCIP should fetch it’s network settings from a DHCP or BOOTP server. For DHCP you have to enter dhcp And for BOOTP supply bootp accordingly. -
Page 23: Navigation
4: R HAPTER EMOTE ANAGEMENT AND Navigation Upon successful login, the MCIP Home appears. Click Home to return to this Home Page. Click Console to launch MCIP Remote Console. Use these buttons to toggle to different sections in MCIP If there is no activity for 30 minutes, you will be logged out of MCIP automatically. Press any key or move your mouse to return to the Login screen if this occurs. -
Page 24: The Remote Console
The Remote Console The Remote Console is the redirected screen, keyboard, and mouse of the remote host system that MCIP controls. Remote Console Control Bar Main Window Remote Console Status Bar Remote Console is a Java Applet that tries to establish its own TCP connection to the MCIP. -
Page 25: Figure 13 Remote Console Control Bar
4: R HAPTER EMOTE ANAGEMENT AND PERATION can circumvent such problems by adjusting the keyboard of your remote system to the same mapping as your local one. The Remote Console window attempts to show the remote screen at optimal size, so it adapts its size automatically to the size of the remote screen. -
Page 26: Figure 14 Options Menu
Options Menu When you click Options in the Control Bar, a drop-down menu appears. • Monitor Only – toggles the MCIP between no remote console interaction and remote monitoring. • Exclusive Access – users with the appropriate permissions can close all other users on the Remote Console at that time. -
Page 27: Figure 15 Video Settings Panel
4: R HAPTER EMOTE ANAGEMENT AND − Chat has no message history, that is, messages are received only after opening Remote Console. Messages sent previously to login will not appear to a user who opens Remote Console afterward they are broadcast. •... -
Page 28: Figure 16 Soft Keyboard Mapping Menu
• Soft Keyboard − Show – activates the Soft Keyboard; if your host system runs a different language and country mapping than your administration machine, you should activate Soft Keyboard. − Mapping – select language and country mapping for Soft Keyboard. Figure 16 Soft Keyboard Mapping Menu •... -
Page 29: Figure 18 Remote Console Status Bar
4: R HAPTER EMOTE ANAGEMENT AND Remote Console Status Bar The Status Bar shows console and connection state Figure 18 Remote Console Status Bar Screen Size – Remote screen size appears at the very left of the Status Bar. The value in parentheses indicates the connection to the Remote Console: Norm: a standard connection without encryption;... -
Page 30: Remote Management Settings
In the Active KVM Port panel, click on the drop-down Active Port arrow to select the active port. Click Switch to change. In the Remote Console Preview panel, click on the Click to open link to open the KVM console. -
Page 31: Figure 20 Telnet Console Screen
4: R HAPTER EMOTE ANAGEMENT AND Telnet Console MCIP firmware features a Telnet gateway that enables you to connect to MCIP via a standard Telnet client. Use a terminal program such as xterm, TeraTerm or Putty to connect to MCIP. If you prefer, issue the Telnet command on a command line or by using the Run command from the Windows Start Menu. -
Page 32: User Management
IP U ASTER ONSOLE UIDE User Management Change Password Figure 21 Change Password Screen In the Change Password panel, type your new password in the New Password field. Retype the password in the Confirm New Password field. Click Apply to change your password. Users and Groups Figure 22 Users &... - Page 33 4: R HAPTER EMOTE ANAGEMENT AND PERATION The User Management panel helps you add, edit, copy, and delete users. To add new users: New user name: Type an abbreviation or nickname for the new user. Full user name: Type the new user’s full name. Password: Type the new user’s password (must be at least four characters).
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Page 34: Figure 23 Group Management Screen
IP U ASTER ONSOLE UIDE Group Management Figure 23 Group Management Screen The Group Management panel helps you add, edit, copy, and delete groups. To add a new group: Type the new group’s name in the New group name field. Click Create. -
Page 35: Figure 24 User/Groups Permission Screen
4: R HAPTER EMOTE ANAGEMENT AND Permissions Figure 24 User/Groups Permission Screen Use the User/Group Permissions panel to change permissions of users and groups. Each user or group in MCIP is assigned a set of permissions, used to authorize access to certain MCIP functions. -
Page 36: Figure 25 Port Permissions Screen
(please see the section Permissions, previously, for additional information). Click Apply to apply your changes. Important: If you do not have permissions to a certain port, you cannot switch to it. If you attempt to switch to a non-accessible port, you will be automatically disconnected. -
Page 37: Kvm Settings
4: R HAPTER EMOTE ANAGEMENT AND KVM Settings User Console User Console settings are user-specific: a super user can customize these settings for each individual user, and changing settings for one user does not affect settings for any other user. In the Remote Console Settings for User panel, click on the drop-down arrow and choose the user whose settings you want to change from the list. - Page 38 IP U ASTER ONSOLE UIDE Note: In order for “ActiveX control” option to work, KVM Vision Viewer needs to be installed for using KVM Remote Access with MCIP. In the Miscellaneous Remote Console Settings panel, click on the checkbox before Start in Monitor Mode to set the initial value for monitor mode.
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Page 39: Figure 27 Keyboard/Mouse Settings Screen
4: R HAPTER EMOTE ANAGEMENT AND Keyboard/Mouse Figure 27 Keyboard/Mouse Settings Screen In the Targeted KVM Port panel, click on the Selected Port drop-down arrow and choose the desired port from the list. Click Update to select the port. In the Keyboard/Mouse Settings panel, click on the PS/2 Keyboard Model drop-down arrow and choose a keyboard layout from the list. -
Page 40: Figure 28Video Settings Screen
IP U ASTER ONSOLE UIDE Video Figure 28Video Settings Screen In the Local Video Port Settings panel, click on the Enable local video port checkbox to indicate if the local video output of the MCIP is active and passing through the incoming signal from the host system. -
Page 41: Figure 29 Kvm Port Settings Screen
In the Active KVM Port panel, click on the Active Port drop-down arrow and choose a KVM port from the list. Click Switch to activate the KVM port. In the KVM Port Settings panel, specify the settings for each port. -
Page 42: Device Settings
IP U ASTER ONSOLE UIDE Device Settings Network Figure 30 Network Settings Screen Network settings allow you to change network-related parameters. Changes are applied immediately. The initial IP configuration in the Network Basic Settings panel is usually completed directly on the host system using the Initial Configuration settings in the table at the beginning of this chapter. -
Page 43: Figure 31 Dynamic Dns Settings Screen
4: R HAPTER EMOTE ANAGEMENT AND Dynamic DNS Figure 31 Dynamic DNS Settings Screen MCIP is accessible via the DSL router that that is dynamically assigned by the provider. Because an administrator may not know the IP address assigned by the provider, MCIP connects to a special dynamic DNS server, where it registers its IP address. -
Page 44: Figure 32 Security Settings Screen
Security Figure 32 Security Settings Screen In the Encryption Settings panel, click on the checkbox before Force HTTPS for Web access to enable access to the Web front-end only if using an HTTPS connection. If enabled, MCIP will not check the HTTP port for incoming connections. Please see the section Certificate, later in this chapter, for additional information on creating your own SSL certificate for identifying MCIP. - Page 45 4: R HAPTER EMOTE ANAGEMENT AND To edit a rule: Type the Rule #. Click Append. Edit the IP/Mask or Policy as needed. Click Apply. To add a new rule: Type a Rule #, an IP/Mask, and select the Policy. Click Insert.
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Page 46: Figure 33 Certificate Settings Screen
IP U ASTER ONSOLE UIDE Certificate Figure 33 Certificate Settings Screen MCIP uses the Secure Socket Layer (SSL) protocol for encrypted network traffic between itself and connected clients. While establishing the connection, MCIP exposes its identity to the client using a cryptographic certificate. Upon delivery, this certificate and underlying secret key will not match the network configuration applied to MCIP by its user. -
Page 47: Figure 34 Ssl Certificate Signing Request Screen
4: R HAPTER EMOTE ANAGEMENT AND PERATION When the SSL Certificate Signing Request screen appears, click Download. Figure 34 SSL Certificate Signing Request Screen Send the saved CSR to a CA for certification. You must follow an authentication process according to the CA you select. When you receive the SSL Certificate file from the CA, save it on your system. -
Page 48: Figure 35 Serial Port Settings Screen
In case you have a special modem or the modem is connected to a local telephone switch that requires a special dial sequence in order to establish a connection to the public telephone network, you can change this setting by giving a new string. Refer to the modem’s manual about the AT command syntax. -
Page 49: Figure 36 Date/Time Settings Screen
4: R HAPTER EMOTE ANAGEMENT AND • Passthrough access to serial port 1 via Telnet: Select this option to connect an arbitrary device to the serial port and access it (assuming it provides terminal support) via Telnet. Select the appropriate options for the serial port from the drop-down menus and use the Telnet Console or a standard Telnet client to connect to the MCIP. -
Page 50: Figure 37 Authentication Settings
IP U ASTER ONSOLE UIDE Authentication Figure 37 Authentication Settings You can use local authentication with MCIP, or store information in a central LDAP directory or in a RADIUS server. If using LDAP or RADIUS, specify Authentication information here. LDAP: Type the name or IP address of the LDAP server containing all the user entries in the User LDAP Server field. - Page 51 4: R HAPTER EMOTE ANAGEMENT AND PERATION RADIUS protocol itself is well specified and tested. Currently, Raritan does not support challenge/response. An Access Challenge response is seen and evaluated as an Access Reject. To access a remote device using the RADIUS protocol you must first log on, then specify your username and password.
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Page 52: Figure 38 Event Log Screen
Event Log In Event Log Targets panel, choose how many log entries are shown on each page and clear log files. Events such as login failures or firmware updates are logged to logging destinations. Each event belongs to an event group that can be activated separately. A common way to log events is to use the internal log list of the MCIP. - Page 53 4: R HAPTER EMOTE ANAGEMENT AND Note: In contrast to the internal log file on the MCIP , the size of the NFS log file is not limited. Every log event will be appended to the end of the file so it grows continuously and you may have to delete or move it occasionally.
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Page 54: Maintenance
IP U ASTER ONSOLE UIDE Maintenance Device Information Figure 39 Device Information Screen The Device Information screen summarizes MCIP information. The specific support information in the data file can be used in the event of a system problem and sent to Raritan so that we can better assist you. -
Page 55: Figure 41 Event Log Screen
4: R HAPTER EMOTE ANAGEMENT AND Event Log The Event Log includes events stored by MCIP. Event date, name, and a description with issuing IP address are saved and listed. Click on the Prev and Next links to browse from page to page within the list. Update Firmware Figure 42 Update Firmware Screen MCIP is a standalone computer that runs on firmware, which Raritan updates periodically to add... - Page 56 • The Update Firmware panel appears, displaying the version number of your current firmware and the version number of the new firmware. Press Update to update the new firmware. Note: This process takes a few minutes. It is not reversible. Please ensure that the MCIP unit’s power supply will not be interrupted during the update process;...
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Page 57: Figure 43 Unit Reset Screen
4: R HAPTER EMOTE ANAGEMENT AND PERATION Unit Reset Figure 43 Unit Reset Screen The unit reset panels allow you to reset specific parts of the MCIP unit, including keyboard and mouse, the video engine, and the MCIP itself. You must reset the MCIP card to activate newly updated firmware. Resetting the card closes all current connections to the administration console and to the Remote Console and lasts 30-60 seconds. - Page 58 IP U ASTER ONSOLE UIDE...
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Page 59: Appendix A: Specifications
1152x900 1280x960 1280x1024 1600x1200 2048x1536 Screen Resolution Main Unit Model MCIP18 (8–channel model): 17.28”(W) x 11”(D) x 1.71”(H) 3.46 kg (7.62 lbs.) MCIP116 (16–channel model): 17.28”(W) x 11”(D) x 1.71”(H) 3.66 kg (8.07 lbs.) Power: 100V/240V~ 47 - 63Hz 0.6A Operating Temperature: 0–40°C (32–104°F) - Page 60 MCIP Cables: Part No. Length CMCIP20 6.56’ (2M) HD15(M) to HD15(M), 2x mini-DIN6(M) CMCIP40 13.12’ (4M) HD15(M) to HD15(M), 2x mini-DIN6(M) CMCIP90 29.52’ (9M) HD15(M) to HD15(M), 2x mini-DIN6(M) ASTER Connectors IP U ONSOLE UIDE...
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Page 61: Appendix B: System Default Settings
B: S PPENDIX YSTEM EFAULT ETTINGS Appendix B: System Default Settings UNCTION Administration Password (super user ‘admin’) AutoScan AutoScan mode AutoSkip Channel-Specific Scan Rate Global Scan Rate Hot Key ID Display Interval MasterConsole IP unit configuration PowerSave Security Security activation delay time Selection Menu sorting Language Mode User password... - Page 62 IP U ASTER ONSOLE UIDE...
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Page 63: Appendix C: On-Screen User Interface Function Keys
C: O PPENDIX CREEN NTERFACE Appendix C: On-Screen User Interface Function Keys RESS Go to the Help Menu; get a list of all the Function keys Go to the Selection Menu; view the list of channels or select a channel Go to the Edit Names and Scan Rate Menu;... - Page 64 IP U ASTER ONSOLE UIDE...
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Page 65: Appendix D: Mcip Configurations
D: MCIP C PPENDIX ONFIGURATIONS Appendix D: MCIP Configurations Programming MCIP at Power Up MCIP Product Design Background and Considerations • User connection and operation of MCIP is through the unit's local KVM port (marked Keyboard, Monitor, Mouse – Din 6F,HD15F, Din 6F) on the back panel of each MCIP. •... - Page 66 IP U ASTER ONSOLE UIDE...
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Page 67: Appendix E: Glossary And Acronyms
E: G PPENDIX LOSSARY AND CRONYMS Appendix E: Glossary and Acronyms Glossary Administration Menu Used to restrict access to MCIP; toggle Security ON/OFF and to change Administrator’s Password and up to five User Passwords. Administration Password The only Password with access to the Administration Menu, through the Administration password prompt. - Page 68 Scan Rate The duration (in seconds) a channel’s computer is to remain displayed on the monitor when AutoScan is activated. Global Scan Rate: Scan rate is the same for all computers, if the Mode field in the Configuration Menu is set to Global. Channel-Specific (Individual) Scan Rate:: Scan rate specified for each computer during the Scan cycle, if the Mode field in the Configuration Menu is set to Individual.
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Page 69: Acronyms
E: G PPENDIX LOSSARY AND CRONYMS Acronyms ACPI Advanced Configuration and Power Interface A specification that enables the operating system to implement power management and system configuration. Advanced Technology Extended A particular specification that covers the style of motherboards and enclosure introduced by Intel in 1995. DHCP Dynamic Host Configuration Protocol A protocol for dynamically assigning IP configurations to host names,... - Page 70 IP U ASTER ONSOLE UIDE...
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Page 71: Appendix F: Troubleshooting
(unable input the MCIP power switch off and on. Then, if necessary, restart all PCs. keystrokes) when The long-term method of avoiding this problem is to power MCIP particular PC is selected, from a UPS. - Page 72 Go to Maintenance using the firmware file 0801ipfw-040001-3248_raritan.bin for MCIP18 model and 1601ipfw-040001-3249_raritan.bin for MCIP116 model. Make sure these two firmware files appear as the “New Version” before confirming the update. (Consult Raritan Technical Support Representative for these two firmware files.) See Update Firmware section for detailed steps to update firmware.
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Page 73: Initial Ip Configuration
F: T PPENDIX ROUBLESHOOTING Initial IP Configuration Initially the MCIP network interface is configured with the parameters shown: PARAMETER IP auto configuration IP address Netmask Gateway IP access If this initial configuration doesn’t meet your local requirements, you need to do the initial IP configuration. -
Page 74: The Remote Console
IP U ASTER ONSOLE UIDE The Remote Console The Remote Console is the redirected screen, keyboard and mouse of the remote host system to which MCIP is attached. The Web browser which is used for accessing MCIP has to supply a Java Runtime Environment version 1.1 or higher. - Page 75 G: T PPENDIX ROUBLESHOOTING Appendix G: MCIP Video Modes The table below lists video modes supported by MCIP. Avoid using custom video settings with MCIP, as the unit may not detect them. ESOLUTION 640x350 640x400 640x480 720x400 800x600 832x624 1024x768 1152x864 1152x870 1152x900...
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- Page 77 Appendix H: FAQs UESTION ROBLEM The remote mouse does not work or is not synchronous The video quality is bad / the picture is grainy Login on MCIP fails The Remote Console window cannot connect to the MCIP No connection can be established to the MCIP Special key combinations, for example, ALT+F2, ALT+F3...
- Page 78 UESTION ROBLEM Remote Console doesn’t open with Opera in Linux Remote console is unable to connect and displays a timeout error. For SUN computers a USB keyboard does not work. Text modes are distorted and/or flicker but graphics modes work fine. The local monitor displays video data but the remote screen remains blank.
- Page 80 Fax. (81) 03-3523-5992 www.peppercon.com Email: sales@raritan.co.jp http://www.raritan.co.jp Asia Pacific Headquarters Raritan Computer Taiwan, Inc. Raritan Computer Japan Osaka Office 5F, 121 , Lane 235 , Pao-Chiao Road Honmachi Phoenix Bldg 8F Hsin Tien Taipei 1-15-8 Nishihonmachi Nishi-ku Taiwan, ROC Osaka, Japan 550-0005 Tel.