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Raritan Dominion KSX DKSX440 User Manual

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  • Page 1 User Manual DKSX440 DKSX880...
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  • Page 3 L I S T E D Copyright ©2003 Raritan Computer, Inc. KSX-0A-E August 2003 255-80-5020 Raritan Computer Inc. Raritan Computer Europe, B.V. 400 Cottontail Lane Eglantierbaan 16 Somerset, NJ 08873 2908 LV Capelle aan den IJssel The Netherlands Tel. 1-732-764-8886 Tel.
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  • Page 5: Fcc Information

    Dominion, IP-Reach, Paragon, MasterConsole MX , MasterConsole II, MasterConsole, and their respective logos are trademarks or registered trademarks of Raritan Computer, Inc. PS/2, RS/6000, and PC/AT are registered trademarks of International Business Machines Corporation. Sun is a registered trademark of Sun Microsystems.
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  • Page 7: Table Of Contents

    ABLE OF ONTENTS 1: I HAPTER NTRODUCTION KSX O ...1 OMINION VERVIEW ...2 RODUCT HOTOS ...3 RODUCT EATURES ...4 ERMINOLOGY ...5 ACKAGE ONTENTS 2: I HAPTER NSTALLATION KVM S ONFIGURING ARGET Server Video Resolution...7 Desktop Background ...7 Windows XP / Windows 2003 Settings ...7 Windows 2000 / ME Settings ...8 Windows 95 / 98 / NT Settings ...8 Linux Settings ...8...
  • Page 8 EMOTE ESKTOP OWER Remote Connection...40 KSX D EMOTE OMINION EVICE Configuration Menus ...43 Firmware Upgrade...43 Device Restart ...43 Device Configuration Backup and Restore ...43 Log Files ...43 4: A HAPTER DMINISTRATIVE CCESSING THE DMINISTRATIVE Local Admin Console...45 Remote Admin Console ...46 AVIGATING THE DMINISTRATIVE ...47...
  • Page 9 ABLE OF ONTENTS F: T PPENDIX ROUBLESHOOTING ROBLEMS AND UGGESTED VENT ILE AND CREEN ...73 ...73 OLUTIONS ...77 RROR ODES...
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  • Page 11: Important Information

    Important Information Login The default Dominion KSX login user name is <admin>, with the password <raritan>. This user has administrative privileges. Passwords are case sensitive and must be entered in the exact case combination in which they were created. The default password <raritan> must be entered entirely in lowercase letters. To ensure security, change the default password as soon as possible.
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  • Page 13: Chapter 1: Introduction

    HAPTER NTRODUCTION Chapter 1: Introduction Dominion KSX Overview Congratulations on your purchase of Dominion KSX, the complete solution for remote office administration. Dominion KSX is the first hardware based, integrated solution to provide remote KVM access, serial device management and power control in a single unit. With Dominion KSX, administrators may troubleshoot and control remote office server closets as if physically present at the branch office.

  • Page 14: Product Photos

    KSX U OMINION ANUAL Product Photos Dominion KSX Stacked View Dominion KSX Rear View...

  • Page 15: Product Features

    HAPTER NTRODUCTION Product Features Access Remote access via the Internet, LAN/WAN, or dial-up modem Single integrated solution for remote serial console and KVM console access Web browser accessible Integrated, graphical remote power control interface Integrated modem allows remote office devices to be accessible even if network is unavailable Remote access to 4 or 8 KVM ports Remote access to 4 or 8 serial console ports Performance...

  • Page 16: Terminology

    Terminology This manual makes use of the following terms to indicate components of a typical Dominion KSX configuration. While reading the manual, please refer to the diagram below for clarification when necessary. Target KVM Servers Target Serial Devices Remote PC Local Access Console Local Admin Console Servers with graphical video cards and user interfaces (e.g., Windows, Linux,...

  • Page 17: Package Contents

    HAPTER NTRODUCTION Package Contents Dominion KSX ships as a fully configured stand-alone product in a standard 1U 19” rackmount chassis, along with the following contents: (1) Dominion KSX unit (1) Dominion KSX Quick Installation and Setup Guide (1) Raritan User Manual CD-ROM (1) Raritan Remote Client software CD-ROM (1) Raritan Remote Client software license...
  • Page 18 KSX U OMINION ANUAL...

  • Page 19: Chapter 2: Installation

    HAPTER NSTALLATION Chapter 2: Installation Configuring Target KVM Servers Before installing Dominion KSX, you must first configure any target KVM servers that you wish to access via Dominion KSX in order to ensure optimum performance, as outlined below. Note that the following configuration requirements apply only to Target KVM Servers, not to the computers that you will be using to access Dominion KSX remotely (see Chapter 1: Introduction, Terminology).

  • Page 20: Windows 2000 / Me Settings

    Windows 2000 / ME Settings On target servers running Microsoft Windows 2000 / ME, set the mouse pointer acceleration to “none” and the mouse motion speed exactly to the middle speed setting. These parameters are found in Control Panel Disable transition effects in Control Panel Windows 95 / 98 / NT Settings On target servers running Microsoft Windows 95 / 98 / NT, set the mouse motion speed to the slowest setting in Control Panel...

  • Page 21: Apple Macintosh Settings

    HAPTER NSTALLATION This can be performed from the graphical user interface (as shown below), or with the command line “xset mouse a t” where “a” is the acceleration and “t” is the threshold. Apple Macintosh Settings For target servers running an Apple Macintosh operating system, while no specific mouse setting is required, please be aware that while using Dominion KSX to access and control your target server, you must set the Dominion KSX client (Raritan Remote Client) to “single cursor”...

  • Page 22: Physical Connections

    Physical Connections AC Power Line Attach the included AC power cord to Dominion KSX and into an AC Power Outlet. Network Port Connect a standard Ethernet cable from the network port to an Ethernet switch, hub, or router. Power Control Port (optional) To employ Dominion KSX’s integrated power control graphical interface, connect a standard Cat5 Ethernet cable from the port labeled “Power Control”...

  • Page 23: Telephone Line Port (Optional)

    HAPTER NSTALLATION Local Admin Console Attach a PS/2 keyboard and multisync monitor to the indicated ports (see diagram above) in the back of Dominion KSX. The local Admin Console is very useful during initial setup, and may be removed thereafter. Telephone Line Port (optional) Dominion KSX features an integrated modem for remote access even when the LAN/WAN is unavailable.

  • Page 24: Kvm Input Ports

    KSX U OMINION ANUAL KVM Input Ports To connect servers with graphical video cards, such as those running Microsoft Windows or Linux, attach the DB25 end of a Raritan KVM Console Cable (p/n CCPTxxx) to a KVM port found on the back panel of Dominion KSX. Connect the other end of the cable to corresponding PS/2 keyboard, mouse, and VGA video ports of the server to which you wish to provide remote network access.

  • Page 25: Initial Configuration

    HAPTER NSTALLATION Initial Configuration The steps below allow you to quickly set up Dominion KSX for the first time using the Dominion KSX Setup Wizard. The Dominion KSX Setup Wizard appears only when accessing the Administrative Menus on an unconfigured Dominion KSX, and guides you through initial configuration parameters. The easiest way to perform this initial configuration is by using the Local Admin Console (see ‘Physical Connection’...
  • Page 26 5. All entered key codes will be saved and the Network Configuration Screen will appear. 6. Use the <Tab>, < > or < > keys to select each line on the Network Configuration screen and the <space bar>, or the < > or < > keys to toggle between available entries. Press the <Enter>, <Tab> or < > keys when your entry on each line is complete.
  • Page 27 2: I HAPTER NSTALLATION 7. Press <Ctrl+S> to save entries. The Main Menu will appear. 8. On the Main Menu, select [R] Restart or shutdown the Dominion KSX, and press the <Enter> key. 9. When prompted, press the letter <R> on your keyboard to restart Dominion KSX. 10.

  • Page 28: Connect To Dominion Ksx Remotely

    Connect to Dominion KSX Remotely Having completed the physical installation of Dominion KSX, you are now ready to establish an initial network connection. Below are basic instructions for doing so. Please see Chapter 3: Raritan Remote Client for detailed instructions, being sure to review the “KVM Session Properties” and “Color Calibration” sections to optimize your Dominion KSX performance for Target KVM Servers.

  • Page 29: Establish A Connection

    HAPTER NSTALLATION Establish a Connection Immediately upon double-clicking on the entry corresponding to your Dominion KSX unit, found on the left-hand side of Raritan Remote Client (RRC), Dominion KSX will request your user credentials. (See your Dominion KSX User Manual for user account administration). Login with the default username and password (“admin”/“raritan”). You will immediately be connected to your Dominion KSX unit.
  • Page 30 KSX U OMINION ANUAL...

  • Page 31: Chapter 3: Raritan Remote Client

    HAPTER ARITAN EMOTE LIENT Chapter 3: Raritan Remote Client Invoking Raritan Remote Client (RRC) via Web Browser Dominion KSX features Web Browser access, providing a connection from any Windows-based Remote PC running Microsoft Internet Explorer 4.0+, Mozilla 1.1+, and Netscape 7+. Security Settings Accessing Dominion KSX via web browser requires your web browser to be configured to appropriate settings.

  • Page 32: Removing Rrc From Browser Cache

    3. Depending on your browser security configuration, you may see any or all of the following dialog boxes, confirming your intentions to access and launch an externally-provided program. Click on the [Yes] button to advance through any of these prompts. Note: Microsoft Windows 2000 and Microsoft Windows XP restrict certain types of users from downloading and running ActiveX controls and plug-ins, regardless of the settings in Internet Explorer and regardless of your approval of the above warnings.

  • Page 33: Optional: Installing Raritan Remote Client Software

    3: R (RRC) HAPTER ARITAN EMOTE LIENT Optional: Installing Raritan Remote Client Software Note: This step is optional. Dominion KSX can be accessed from a Remote PC either by installing Raritan Remote Client software, or by launching Raritan Remote Client via web browser (see previous section).

  • Page 34: Rrc Navigator

    RRC Navigator The RRC Navigator provides a single view to every known Raritan device, allowing convenient access to multiple Raritan networked appliances. The RRC Navigator displays: (a) All Raritan devices for which a connection profile exists, and (b) All Raritan devices that are automatically identified on the network Note: Automatic Raritan device identification utilizes the UDP protocol, and will typically identify all Raritan devices on your subnet.

  • Page 35: Navigator Options

    HAPTER ARITAN EMOTE LIENT Ports displayed with a green icon indicate that you are connected to that port. Bold type indicates which port is currently displayed (active) in the remote desktop area of the client. For each port entry, RRC navigator displays the following icons: Remote KVM Port, connected (green) Remote KVM Port, not yet connected Remote Serial port, connected (green)
  • Page 36 2. Click on the [Add] button. 3. The Add Connection dialog appears, whose options are grouped into three tabs: Connect, Compression, and Security. Connect Tab Description: Enter a text name to easily identify the Raritan device that you are configuring, such as "Atlanta_Datacenter."...

  • Page 37: Establishing A New Connection

    HAPTER ARITAN EMOTE LIENT Compression Tab Settings in the Compression Tab are adjustable via the RRC client, and therefore are not necessary for pre- configuration in the Connection Profile. Should you wish to pre-configure these settings, however, refer to the section in this chapter labeled “Remote Desktop: KVM Console Control, Connection and Video Properties.”...

  • Page 38: Rrc Toolbar And Shortcuts

    RRC Toolbar and Shortcuts The RRC Toolbar provides convenient, one-click access to the most commonly used features and parameters of Raritan Remote Client: UTTON UTTON OTKEY New Profile <Ctrl+Alt+C> Connection <Ctrl+Alt+P> Properties Video Settings Synchronize <Ctrl+Alt+S> Mouse Refresh Screen <Ctrl+Alt+R> Auto-sense <Ctrl+Alt+A>...

  • Page 39: Rrc Status Bar

    3: R (RRC) HAPTER ARITAN EMOTE LIENT RRC Status Bar The Status Bar at the bottom of the Raritan Remote Client window conveys information about the status of your remote connection session to Dominion KSX. Video Sensing Status / Path Indicator Indicates the occurrence of video sensing, during connections to Target KVM Server ports.

  • Page 40: Remote Desktop: Kvm Console Control

    KSX U OMINION ANUAL Remote Desktop: KVM Console Control After using the RRC Navigator to establish a connection with a Dominion KSX unit (see the previous section: Establishing a Connection), the Navigator entry corresponding to the Dominion KSX unit will expand to show all ports on the Dominion KSX enabled for remote access.
  • Page 41 3: R (RRC) HAPTER ARITAN EMOTE LIENT When your mouse pointer lies within the Remote Desktop area of RRC, mouse movements and clicks are directly transmitted to the Target KVM server connected. Remote Desktop Area...

  • Page 42: Single Mouse Mode / Dual Mouse Mode

    Single Mouse Mode / Dual Mouse Mode When remotely viewing a Target KVM Server that uses a pointing device, by default you will see two mouse pointers within the Remote Desktop area of the Raritan Remote Client window. The Raritan Remote Client mouse pointer, generated by the operating system on which RRC is running, slightly leads the Target KVM Server's mouse pointer during movement, a necessary result of digital delay.

  • Page 43: Keyboard Macros

    HAPTER ARITAN EMOTE LIENT Keyboard Macros RRC allows users to create custom keyboard macros in order to send given key sequences to the Target KVM Server connected to Dominion KSX. This feature allows customers to send keystrokes to remote servers that may be otherwise unintentionally interpreted by the computer on which RRC is running.
  • Page 44 3. The Add Keyboard Macro dialog box opens. 4. Build the Keyboard Macro by editing all the fields in the Add Keyboard Macro window, in the order described below. Click on the [OK] button when finished. a) Enter a name into the Keyboard Macro Name field, which will appear on the RRC Menu Bar, after successful creation of the keyboard macro.

  • Page 45: Running A Keyboard Macro

    3: R (RRC) HAPTER ARITAN EMOTE LIENT 5. After clicking the [OK] button, the Keyboard Macros dialog box will appear, listing your new keyboard macro. 6. Click on the [Close] button to complete the keyboard macro editing procedure. Running a Keyboard Macro Once a macro is created, it can be run via the RRC Menu Bar or with the hotkey combination if one had been designated during the macro creation.

  • Page 46: Connection And Video Properties

    Connection and Video Properties Dominion KSX's dynamic video compression algorithms maintain KVM console usability under varying bandwidth constraints. Unlike competitive solutions, Dominion KSX optimizes its KVM output for not only LAN utilization, but also via the WAN and dial-up. By dynamically adjusting color depth and limiting video output, Dominion KSX offers the optimal balance between video quality and system responsiveness in any bandwidth constraint.

  • Page 47: Video Settings

    HAPTER ARITAN EMOTE LIENT Internet Flow Control Many public WAN links are by their very nature unpredictable. Packets sent over the public Internet do not necessarily arrive at their destination in the order they were sent. When using Dominion KSX over an unpredictable public WAN (particularly in international scenarios), the Internet Flow Control toggle ensures that packets transmitted by Dominion KSX are received and reconstructed by RRC in the correct order.

  • Page 48: Color Calibration

    Analog-to-Digital Settings The following parameters are best left to Dominion KSX to automatically detect (on the RRC Menu Bar, select Video > Auto-sense Video Settings), but a brief description of each is included here. PLL Settings: If the video image looks extremely blurry or unfocused, the PLL Settings for clock and phase can be adjusted until a better image appears on the active Target Server.

  • Page 49: Remote Desktop: Serial Control

    HAPTER ARITAN EMOTE LIENT Remote Desktop: Serial Control In addition to remote KVM console access, Dominion KSX also offers users the convenience of accessing your remote serial devices with the same solution. Any serial console supporting VT100 emulation may be connected to the serial ports found on Dominion KSX, and accessed using the Raritan Remote Client.

  • Page 50: Changing Serial Settings

    KSX U OMINION ANUAL Upon connecting remotely to the selected serial console port, your keystrokes will be transmitted directly to that serial console port. Changing Serial Settings You may change the serial terminal settings such as baud rate, parity, and stop bits used by Dominion KSX to communicate with your serial device, by right-clicking on the serial port entry in the RRC Navigator, and selecting Serial Parameters in the menu.

  • Page 51: Serial Console Logging

    HAPTER ARITAN EMOTE LIENT Serial Console Logging Raw console data from the target device can be logged to a file in your computer. Start Logging 1. In the top menu bar of Raritan Remote Console, click on Serial. 2. Select Start Logging from the drop-down menu. 3.

  • Page 52: Remote Desktop: Power Control

    Remote Desktop: Power Control In addition to remote KVM and serial console access, Dominion KSX also offers users the option of graphical, hard power control. To take advantage of this capability, you should obtain and connect a Raritan remote power control unit to the dedicated “Power Control”...
  • Page 53 3: R (RRC) HAPTER ARITAN EMOTE LIENT When the PowerBoard graphical power control interface appears, the user interface allows you to turn an outlet ON or OFF by clicking the icon before the Outlet name or number. To Turn ON a Device or Outlet: Whether or not a device is connected to an outlet, a RED icon before the outlet number indicates the outlet is OFF and there is no power feeding to it.
  • Page 54 Configuration Options: Click on the [Config] button the PowerBoard window to configure outlets on the power control unit. The Config window will appear. Options for Outlet configuration include: 1. Assign a Unit ID: Give the power control unit an identification name, for example, using City, Building, Rack, or other information.

  • Page 55: Remote Dominion Ksx Device Administration

    3: R (RRC) HAPTER ARITAN EMOTE LIENT Remote Dominion KSX Device Administration When logged into a Dominion KSX unit as a user with administrative privileges, Dominion KSX allows you to perform many powerful device administration tasks remotely. Configuration Menus An Administrative user can access Dominion KSX's lowest level configuration menus (explained in detail in Chapter 4), by double-clicking the "Admin"...
  • Page 56 KSX U OMINION ANUAL...

  • Page 57: Chapter 4: Administrative Functions

    HAPTER DMINISTRATIVE UNCTIONS Chapter 4: Administrative Functions Accessing the Administrative Functions Administrative functions may be accessed via the local admin console (see Chapter 2: Installation, Physical Connections), or via remote administration (see Chapter 3: Raritan Remote Client, Remote Device Administration). Only administrators (users with administrative privileges) can access the Dominion KSX Administrative Menus.

  • Page 58: Menu

    Remote Admin Console An alternative way to access Dominion KSX’s administrative functions is to do so remotely, using the Raritan Remote Client. Any administrative user logged on to Dominion KSX can perform administrative functions remotely to make changes to the system, as long as Dominion KSX is set to allow remote administration privileges – see Allow Remote Administration on the Security Configuration screen.

  • Page 59: Network Configuration

    HAPTER DMINISTRATIVE UNCTIONS Network Configuration After making changes to the Network Configuration, press <Ctrl+S> to save. You must reboot when all changes are complete in order to apply them. Name: Designate a unique name for this Dominion KSX unit, for example, “Miami Sales Office.” The default name is Dominion KSX.

  • Page 60: Path Configuration

    Path Configuration On the Main Menu, select Configuration Ports will be displayed alphabetically. The unit must be restarted in order for these configurations to take effect. Security Configuration Encryption mode: Toggle through the choices and select the desired level of encryption for initial connection authentication and remote session video data transfer.
  • Page 61 HAPTER DMINISTRATIVE UNCTIONS SSL authentication, SSL data encryption: This mode secures user names and passwords, and provides high-level security for KVM data. 128-bit Secure Sockets Layer (SSL) protocol provides a private communications channel between Dominion KSX and the Remote PC during initial connection authentication.

  • Page 62: Performance Settings

    Note: Once Restrict remote IP address has been enabled, an entry must be made in at least one of the IP Mask fields, since 0.0.0.0 is an invalid IP address. Private key: Enter a private key password. This private key acts as a second level of password protection. Only remote users who know the private key password, in addition to their user name and password, can log in and connect to Dominion KSX.

  • Page 63: Radius Configuration

    HAPTER DMINISTRATIVE UNCTIONS RADIUS Configuration The Radius Configuration screen is used to set up Dominion KSX for use with a RADIUS protocol server. RADIUS protocol is an Internet standard that provides user authentication, authorization, and accounting services for remote access devices. Dominion KSX can be configured as a RADIUS client, and will query the RADIUS server for authentication and authorization information each time a user attempts to log on to Dominion KSX.
  • Page 64 RADIUS Authentication is set to NO RADIUS Authentication is set to YES, but the user name and password entered exactly matches a user name and password in the IP-Reach database of profiles. IP-Reach Database of User Names and Passwords Used IP-Reach uses permissions set for each user by the system...
  • Page 65 HAPTER DMINISTRATIVE UNCTIONS CHAP: Challenge Authentication Protocol (CHAP) will be used to encrypt and authenticate the user’s password. Server Secret: The RADIUS server and Dominion KSX, as a RADIUS client, share a common secret used to encrypt the RADIUS protocol data. Enter the secret here. The keystrokes entered for the secret can be any combination of keystrokes up to 128 characters in length.

  • Page 66: Time And Date

    Time and Date Current Date and Time on the Dominion KSX unit are listed on this screen. Once saved, Time and Date changes will not take effect until Dominion KSX is restarted. New Date / New Time: To manually input changes to current date and time values. Adjust for daylight savings time: Toggle between YES and NO to reflect whether your country or state follows the daylight savings time procedure.

  • Page 67: Administer User Accounts

    HAPTER DMINISTRATIVE UNCTIONS Administer User Accounts The Add, Change, or Delete User Accounts screen lists all existing user accounts for Dominion KSX and shows if each user is currently logged in to Dominion KSX from a Remote PC. Administrators who log on to the Dominion KSX Admin Console can use this screen to administer Dominion KSX user accounts.
  • Page 68 Note: Passwords are case sensitive. For user login, passwords must be entered by the user in the exact case combination in which they were created here. User names and passwords entered in this Dominion KSX user profile database each have a 24-character limit. RADIUS user names and passwords can each be up to 128 characters.

  • Page 69: Change User Profile

    HAPTER DMINISTRATIVE UNCTIONS Allow Modem Access: Determines whether this user will be able to access Dominion KSX via a Modem connection for access via and analog telephone line. NO: The user will not have Modem connection capability. YES (default): The user will have Modem connection capability. Press <Ctrl+S>...

  • Page 70: View Dominion Ksx Status

    KSX U OMINION ANUAL View Dominion KSX Status The Dominion KSX Event Log screen shows a log file containing information about Dominion KSX log in and connection activities. This Event Log stores Dominion KSX events, such as user login or logout, bad login attempts, Admin login, and logout at the Dominion KSX Admin console, Admin changes to the system configuration, Admin user profile additions, changes, or deletions, modem activity, system startup and shutdown, and all errors that occur, with the date and time of each event.

  • Page 71: Appendix A: Specifications

    PPENDIX PECIFICATIONS Appendix A: Specifications IMENSIONS KSX 440 1U full width, rack mountable: 17.33” (W) x 21.26” (D) x 1.75” (H) 440 mm (W) x 540 mm (D) x 44 mm (H) KSX 880 1U full width, rack mountable: 17.33” (W) x 21.26” (D) x 1.75” (H) 440 mm (W) x 540 mm (D) x 44 mm (H) Remote Connection Network:...
  • Page 72 KSX U OMINION ANUAL...

  • Page 73: Appendix B: Serial Port Pin-Out Diagrams

    PPENDIX ERIAL IAGRAMS Appendix B: Serial Port Pin-Out Diagrams In order to provide maximum port density and to enable simple UTP (Category 5) cabling, the serial parts found on Dominion KSX via compact RJ45 ports. However, no widely adopted industry-standard exists for sending serial data over RJ45 connections.

  • Page 74: Scsdb9F Nulling Serial Adapter Pin-Out

    SCSDB9F Nulling Serial Adapter Pin-Out RJ45 (F DB9 (F EMALE EMALE 1, 6 SHELL SCSDB9M Nulling Serial Adapter Pin-Out RJ45 (F DB9 (M EMALE 1, 6 SHELL OMINION ANUAL...

  • Page 75: Custom, Nulling Rj45 Cable

    PPENDIX ERIAL IAGRAMS Custom, Nulling RJ45 Cable Like Dominion KSX, many newer devices also provide serial ports in RJ45 form. However, as noted above, each implementation is proprietary: not all serial ports using RJ45 connectors are alike! Owners of hardware with RJ45 serial ports, who very familiar with network cabling, may be able to crimp their own UTP/Cat 5 cable such that no adapters are necessary to connect their device to Dominion KSX;...
  • Page 76 KSX U OMINION ANUAL...

  • Page 77: Appendix C: Radius S

    PPENDIX ERVER ETTINGS Appendix C: RADIUS Server Settings This appendix discusses the RADIUS server and how it interacts with Dominion KSX to accommodate Dominion KSX as a RADIUS client. For information on designating the Dominion KSX unit itself as a RADIUS client, see the Radius Configuration section in Chapter 4: Administrative Menus.

  • Page 78: Dominion Ksx User

    Controlling Dominion KSX User Permissions via RADIUS FILTER-ID Dominion KSX recognizes, and in some cases requires, optional “FILTER-ID” RADIUS attributes that are returned by the RADIUS server. These returned attributes communicate permissions for each user, which override default permissions set for all RADIUS users under the “Default RADIUS Permissions” settings parameter – (see Chapter 4: Administrative Functions, RADIUS Configuration).

  • Page 79: Radius Attributes Generated By Dominion Ksx

    PPENDIX ERVER ETTINGS RADIUS Attributes Generated by Dominion KSX Dominion KSX sends the following RADIUS attributes to the RADIUS server with each access request: TTRIBUTE USER-NAME The user name entered at the login screen. USER-PASSWORD In PAP mode, the encrypted password entered at the login screen. CHAP-PASSWORD In CHAP mode, the CHAP protocol response computed from the password and the CHAP challenge data.

  • Page 80: Radius Access Challenge

    KSX U OMINION ANUAL RADIUS Access Challenge A RADIUS server can require additional information from the user in addition to user name and password. The type of information will depend on the authentication method used by the RADIUS server. After Dominion KSX sends the initial ACCESS-REQUEST packet, the RADIUS server can return an ACCESS-CHALLENGE packet.

  • Page 81: Appendix D: Snmp Features

    D: SNMP F PPENDIX EATURES Appendix D: SNMP Features For convenient monitoring with standard network management systems such as HP OpenView or IBM Tivoli software solutions, Dominion features SNMP agent with standard MIB2 support. Dominion KSX responds to SNMP GET requests with standard MIB2 variables, although for security reasons only a subset of the variables are provided.
  • Page 82 KSX U OMINION ANUAL...

  • Page 83: Appendix E: Frequently Asked Questions

    PPENDIX REQUENTLY SKED UESTIONS Appendix E: Frequently Asked Questions UESTION Does Dominion KSX Yes, the Dominion KSX graphical user interface (GUI) lets you view and name all provide an integrated of the connected devices – both KVM and serial. In addition, if a Raritan power interface that allows you strip is used, Dominion KSX provides a GUI interface for power control.
  • Page 84 Can I perform a Dial-up No. Modems require an analog telephone line. modem connection to Dominion KSX over a PBX line? Can I use Dominion KSX Dominion KSX can be used in any computer network that supports TCP/IP. within my local network? When does Dominion KSX Both TCP and UDP are used by Dominion KSX.

  • Page 85: Problems And Suggested Solutions

    PPENDIX ROUBLESHOOTING Appendix F: Troubleshooting Problems and Suggested Solutions EMOTE ONNECTION ROBLEMS I cannot connect to Dominion Ensure that you have specified the modem device for your Remote PC in the Add Connection KSX via dial-up modem. Window (Dial-up type connection) modem field. Although concurrent connections may be enabled (either globally or individually), the modem in Dominion KSX will only accommodate one remote connection at a time –...
  • Page 86 KVM S ARGET ERVER EYBOARD ROBLEMS Dominion The window in Raritan Remote Client that is displaying you Target KVM Server must be the accepting keyboard commands active window for proper keyboard control. Ensure the window in which you are typing is from the Remote PC.
  • Page 87 PPENDIX ROUBLESHOOTING KVM S ARGET ERVER OUSE ROBLEMS The local mouse pointer does not track or is not in sync (not aligned) with the Target KVM Server’s Mouse Pointer. Dominion KSX is not accepting my mouse. Dominion KSX Mouse Pointer and the Target Server Mouse Pointer do not sync certain...
  • Page 88 KVM S ARGET ERVER IDEO ROBLEMS The screen is filled with small visual errors, or grains of missing color, which need to be cleaned up. The video seems to be stuck in Auto Sense mode and the auto sensing message in the middle of the screen keeps counting higher and higher.

  • Page 89: Event Log File And On-Screen Error Codes

    PPENDIX ROUBLESHOOTING Event Log File and On-Screen Error Codes Dominion KSX will display or log an error code in the Dominion KSX Event Log Screen in the event of a problem occurring. Error codes are eight-digit hexadecimal numbers, containing two parts: the first four denote error type; and the second four digits denote a location code.
  • Page 90 RROR EANING LAST DIGITS 0015 The DHCP server did not respond. Dominion KSX could not acquire an IP address. 0016 – 0019 There is a problem with one of the Dominion KSX startup files. 001A Error occurred while nitializing the UDP socket. 001B Error occurred while nitializing the TCP write socket.
  • Page 91 PPENDIX ROUBLESHOOTING RROR EANING LAST DIGITS 003A – 003F Resource allocation error. 0040 Resource allocation error. ECOMMENDATION Reboot Dominion KSX. Make sure the BIOS memory test recognizes at least 64MB of RAM. If the problem persists, restore the software and file system from the Recovery CD-ROM. Reboot Dominion KSX.
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