Problem, Possible Cause, Remedy - Metz Axio pro Operating Instructions Manual

35. Problem, Possible cause, Remedy

Problem
TV set does not react
to commands from
the remote control
The message "Enter
code" is displayed
when the TV set is
switched on.
The TV set will not
switch to a selected
program position. A
teddy bear is dis-
played instead.
You have switched
off the TV set with
the key, but the
green LED remains
on.
No sound is output
on the TV speakers
136
Possible cause
• No line of sight between the
remote control and the TV set.
• Sunlight is shining directly on
the infrared window of the TV
set.
• Batteries of the remote control
are exhausted.
• TV set has been switched off
with the main power switch.
• Fault in the internal processor.
• The childlock is active and was
programmed to disable all
stations.
• The childlock is active and was
programmed so that only the
stations shown in the list beside
the teddy bear may be selec-
ted.
• EPG data are currently being
collected from the programmed
EPG station.
• "Speaker off" or "Speaker
centre" is set in the "Configu-
ration" – "Operation" –
"Sound settings" TV menu.
Remedy
• Remove any obstacles
between the units.
• Prevent sunlight from
shining on the set.
• Replace the batteries.
• Switch on the TV set
with the main power
switch.
• Switch off the TV set
with the main power
switch, wait a few
seconds and then switch
it on again.
• Enter the code you used
when programming the
childlock.
• Enter the code you used
when programming the
childlock.
• None. When all data
have been collected, the
TV set will switch itself
off automatically.
• In the "Configuration" –
"Operating" – "Sound
settings" TV menu, set
"Speakers on"