Operational Check For The Remote Control - Motorola DCT6400 Phase III Installation Manual

3-14 Installation
Code Description
Eb 11
Failed to lock OOB
frequency
Eb 12
No COAC message
received
Eb 13
No DLC message
received
Eb 14
Bad object type or class
Eb15
No matching Platform
ID found
Eb18
Object size mismatch
Eb19
Object size failed range
check
Eb20
Invalid SUDB pointer

Operational Check for the Remote Control

The operational check tests communication with the remote control:
Table 3-3
Operational check procedures
Feature Testing Procedure
Power on
Press
Tune to the output channel (3 or 4).
Channel selection
Scan through the channels using the
Tune to several channels by entering the channel number using the numeric keys.
Volume control
Press
lowest level, and to a comfortable level.
Press
If the DCT6400 does not operate properly, refer to Section 5, "Troubleshooting."
DCT6400 Phase III Installation Manual
When Error Occurs
After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)
After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)
After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)
After the LED displays dl, indicating failed
during attempted download
After cycling twice through the OOB
frequencies (LED then displays Eb 02
indicating the software object download
was unsuccessful)
After the LED displays dl, indicating failed
during attempted download
After the LED displays dl, indicating failed
during attempted download
After plugging the terminal into an electrical
outlet to begin the boot cycle
POWER
on the remote control to turn on the DCT6400.
+ or - on the remote control to increase the volume to its upper limit,
VOLUME
MUTE
to turn the sound off. Press
Action Required
Ensure proper cable
connections
Contact headend
operator
Contact headend
operator
Contact headend
operator
Contact headend
operator
Contact headend
operator
Contact headend
operator
None
+ or - keys.
CHANNEL
MUTE
again to restore the sound.