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Motorola DCT6400 Phase III User Manual

High definition dvr cable terminal
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  • Page 2 (servicing) instructions in the literature accompanying the appliance. REPAIRS If you find the unit in need of repair, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1. NOTE TO CATV SYSTEM INSTALLER This reminder is provided to call the CATV system installer’s attention to Article...
  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturers instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  • Page 4: Regulatory Information

    According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers, Motorola, Inc., 6450 Sequence Drive, San Diego, CA 92121, 1-800-225-9446, declares under sole responsibility that the product identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device.
  • Page 5: Software License

    TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License. Motorola is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product.
  • Page 6 (such as translation, transformation or adaptation) without written permission from Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 7: Table Of Contents

    DCT6400 Phase III User Guide CONTENTS Introduction ..................... 3 Operation ....................6 Turning Power On and Off............... 6 Changing Channels ................6 Adjusting the Volume............... 6 Interactive Program Guide............... 6 Digital Video Recorder (DVR)..............7 Optimizing Your DCT6400 For High Definition TV....... 8 On-Screen Graphics ................
  • Page 8 Recording Your Connections .............. 28 Data Devices ..................29 Troubleshooting ..................30...
  • Page 9: Introduction

    DCT6400 Phase III User Guide INTRODUCTION Congratulations on receiving a Motorola DCT6400 Series Phase III High Definition Advanced DVR Cable Terminal. Motorola has merged the extraordinary features of digital cable – the seemingly endless programming options, interactive program guides, video on demand (VoD), and commercial free, CD quality music –...
  • Page 10: Front Panel

    Message Indicator Lights when message is waiting POWER switch Turns unit on or off FRONT PANEL MENU switch Displays menu INFO switch Displays current channel and program information INFO M SG S. M ENU PO WER USB 2 .0 VIDEO IN L AUDIO IN R Du a l T u n e r DVR / HDT V C a p a b le USB 2.0...
  • Page 11: Back Panel

    DCT6400 Phase III User Guide RECORD Indicator Lights when DVR is recording SELECT switch Selects menu options GUIDE switch Displays program guide OPTION switch Reserved O PTIO N R ECO R D G UIDE SM AR T CAR D R EM OTE...
  • Page 12: Operation

    OPERATION Turning Power On and Off Press on the front panel to turn the DCT6400 on or off. When POWER using the remote control, be sure it is in cable mode by pressing CABLE before pressing POWER Changing Channels You can change channels in two ways: •...
  • Page 13: Digital Video Recorder (Dvr)

    DCT6400 Phase III User Guide DIGITAL VIDEO RECORDER (DVR) The DCT6400 contains a hard drive for the digital video recorder (DVR) to record standard- and high-definition TV (HDTV) programs. A standard VCR records and plays analog video. DVR records and plays digital video.
  • Page 14: Optimizing Your Dct6400 For High Definition Tv

    DCT6400 connector before adjusting the settings. HDMI OUT Motorola recommends using HDMI cables less than 20 meters long. You can configure the TV type, HDMI and/or Y Pb Pr video output, and closed captioning. To optimize the output settings: Be sure your DCT6400 is plugged into a power outlet and connected to your TV.
  • Page 15 DCT6400 Phase III User Guide Use your remote control or the cursor keys on the front panel to navigate the on-screen display: • Press the ▲ and ▼ keys to highlight the setting you wish to change. • Press the ► key to select an option.
  • Page 16 Setting Description Sets the display format for 4:3 standard-definition 4:3 Override programming. If the YPbPr Output is set to 1080i, 720p, or 480p, this setting defaults to 480i. If the YPbPr Output is set to 480i, this setting defaults to OFF and cannot be changed. Options are: •...
  • Page 17 DCT6400 Phase III User Guide Setting Description Sets the font color. Defaults to AUTO. Options are AUTO, Font Color WHITE, BLACK, RED, GREEN, BLUE, YELLOW, MAGENTA, or CYAN. Sets the opacity. Defaults to AUTO. Options are AUTO, Font Opacity TRANSPARENT, TRANSLUCENT, SOLID, or FLASHING.
  • Page 18: On-Screen Graphics

    ON-SCREEN GRAPHICS The DCT6400 can generate on-screen graphics that overlay the video programming or fill the entire television screen. Common examples include on-screen menus (such as the User Setting menu), closed captions, and interactive program guides. The DCT6400 overlays these graphics whenever you display a menu, enable closed captions, or scroll through a program grid.
  • Page 19: Connecting Your Dct6400

    DCT6400 Phase III User Guide CONNECTING YOUR DCT6400 This section describes connecting the DCT6400 to your home entertainment system. Instructions and diagrams are included for connections to: • High definition television (HDTV) • A/V Receiver – Audio • Stereo TV •...
  • Page 20: Video Connection Options

    HDMI and IEEE 1394 offer higher video quality than component video. If your TV has an HDMI input, use the HDMI connections on your DCT6400 instead of IEEE 1394. Motorola recommends using HDMI cables less than 20 meters long. HDMI and IEEE 1394 are video and audio connections. If you use HDMI or IEEE 1394, no separate audio connection to your TV is required.
  • Page 21: Important Safety Considerations

    DCT6400 Phase III User Guide Important Safety Considerations V E N T I L A T E inch space inch inch I N FO O PTI O N M SG S. R EC O R D M EN U G U I D E...
  • Page 22: Connecting Your Dct6400 To An Hdtv - Video Only

    CONNECTING YOUR DCT6400 TO AN HDTV – VIDEO ONLY HDMI Component video IEEE 1394 connection connection connection DCT6400 Phase III OPTICAL AUDIO SPDIF SPDIF VIDEO ETHERNET RF OUT IEEE SWITCHED 1394 105-125V RF IN 2 CM IN HDMI RF IN 1...
  • Page 23: Connecting Hdtv - Video Only

    DCT6400 Phase III User Guide Connecting HDTV – Video Only Connect an RF coaxial cable to the cable wall outlet and the connector on the DCT6400. CABLE IN Connect the HDTV using component video, HDMI, or IEEE 1394. Component video (Y Pb Pr) Connect the component video cables to the Y, Pb, and Pr connectors on your DCT6400 and the HDTV.
  • Page 24: Connecting Your Dct6400 To A Hdtv - Audio Only

    CONNECTING YOUR DCT6400 TO A HDTV – AUDIO ONLY Audio Optical SPDIF SPDIF audio connection connection connection DCT6400 Phase III OPTICAL AUDIO SPDIF SPDIF VIDEO ETHERNET RF OUT IEEE SWITCHED 1394 105-125V RF IN 2 CM IN HDMI RF IN 1...
  • Page 25: Connecting Hdtv - Audio Only

    DCT6400 Phase III User Guide Connecting HDTV – Audio Only Connect the stereo audio cable to the connectors on the AUDIO R DCT6400 and the corresponding connectors on the HDTV. If your equipment supports it, use the or coaxial digital...
  • Page 26: Connecting Your Dct6400 To An A/V Receiver - Audio Only

    CONNECTING YOUR DCT6400 TO AN A/V RECEIVER – AUDIO ONLY Audio SPDIF audio Optical SPDIF connection connection connection DCT6400 Phase III OPTICAL AUDIO SPDIF SPDIF VIDEO ETHERNET RF OUT IEEE SWITCHED 1394 RF IN 2 CM IN 105-125V RF IN 1...
  • Page 27: Connecting An A/V Receiver - Audio Only

    DCT6400 Phase III User Guide Connecting an A/V Receiver – Audio Only The audio connections options to your A/V receiver or home theater receiver are: • Optical SPDIF: Connect the optical SPDIF cable to the OPTICAL connector on the DCT6400 and the corresponding connector SPDIF on the A/V receiver.
  • Page 28: Connecting Your Dct6400 To A Stereo Tv

    CONNECTING YOUR DCT6400 TO A STEREO TV RF (75 ohm) S-Video Video Audio connection connection connection connection DCT6400 Phase III OPTICAL AUDIO SPDIF SPDIF VIDEO ETHERNET IEEE SWITCHED 1394 105-125V RF IN 2 CM IN HDMI RF IN 1 SATA...
  • Page 29: Connecting A Stereo Tv

    DCT6400 Phase III User Guide Connecting a Stereo TV Connect an RF coaxial cable to the cable wall outlet and the connector on the DCT6400. CABLE IN Connect the stereo audio cable to the connectors on AUDIO R the DCT6400 and the corresponding connectors on the stereo TV.
  • Page 30: Connecting Your Dct6400 To A Stereo Tv And Stereo Vcr

    CONNECTING YOUR DCT6400 TO A STEREO TV AND STEREO VCR RF (75 ohm) Video Audio connection connection connection DCT6400 Phase III OPTICAL AUDIO SPDIF SPDIF VIDEO ETHERNET IEEE SWITCHED 1394 RF IN 2 CM IN 105-125V RF IN 1 HDMI...
  • Page 31: Connecting A Stereo Tv And Stereo Vcr

    DCT6400 Phase III User Guide Connecting a Stereo TV and Stereo VCR Connect an RF coaxial cable to the cable wall outlet and the connector on the DCT6400. CABLE IN Connect a stereo audio cable to the connectors AUDIO OUT R...
  • Page 32: Connecting Your Dct6400 To An A/V Receiver, Tv, And Vcr

    CONNECTING YOUR DCT6400 TO AN A/V RECEIVER, TV, AND VCR RF (75 ohm) Video Audio Optical SPDIF connection connection connection connection DCT6400 Phase III OPTICAL AUDIO SPDIF SPDIF VIDEO ETHERNET IEEE SWITCHED 1394 105-125V RF IN 2 CM IN HDMI...
  • Page 33: Connecting An A/V Receiver, Tv, And Vcr

    DCT6400 Phase III User Guide Connecting an A/V Receiver, TV, and VCR Connect an RF coaxial cable to the cable wall outlet and the connector on the DCT6400. CABLE IN Connect a stereo audio cable to the connectors AUDIO OUT R...
  • Page 34 You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the DCT6400 before connecting or changing cable connections. Do not place another component or object on top of the DCT6400. DCT6400 Phase III OPTICAL AUDIO SPDIF SPDIF...
  • Page 35 DCT6400 Phase III User Guide DATA DEVICES DCT6400 Phase III OPTICAL AUDIO SPDIF SPDIF VIDEO ETHERNET IEEE SWITCHED 1394 105-125V RF IN 2 CM IN HDMI RF IN 1 SATA 60Hz 4A MAX AUDIO 500W MAX CABLE S-VIDEO RPT OUT...
  • Page 36 TROUBLESHOOTING Before calling your service provider, review this troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider. Problem Possible Solution The DCT6400 may have received a software update and The DCT6400 will may not power on while the new software is being not power on...
  • Page 37 DCT6400 Phase III User Guide Problem Possible Solution Verify that the button on the DCT6400 or the There is no audio MUTE remote control was not pressed. Press on the when viewing cable MUTE remote control to restore sound. channels...
  • Page 38 Problem Possible Solution Verify that the TV is powered on and set to the There is no video appropriate input source for the DCT6400. on the TV screen Verify that the DCT6400 is powered on and tuned to an authorized cable channel. Verify that all video cables between the DCT6400 and the TV are firmly connected.
  • Page 39 DCT6400 Phase III User Guide Problem Possible Solution Wide screen TVs display 4:3 programs in this format There are black unless set to Stretch. Turn on the 4:3 OVERRIDE feature bars to the right in the User Settings menu. This enables most wide...
  • Page 40 Problem Possible Solution This may occur on a 4:3 TV if the 4:3 OVERRIDE setting There are black is OFF. To set 4:3 SD programming to fill the screen, bars on all four depending on the capabilities of the TV, set sides of the picture 4:3 OVERRIDE to 480i or 480p.