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3-20
Installation
Code
Description
No matching Platform
Eb15
ID found
Object size mismatch
Eb18
Object size failed range
Eb19
check
Invalid SUDB pointer
Eb20
Operational Check for the Remote Control
The operational check tests communication with the remote control:
Table 3-3
Operational check procedures
Feature
Testing Procedure
Power on
Press
Tune to the output channel (3 or 4).
Channel selection
Scan through the channels using the
Tune to several channels by entering the channel number using the numeric keys.
Volume control
Press
lowest level, and to a comfortable level.
Press
If the DCT3412 does not operate properly, refer to Section 5, "Troubleshooting."
Optimizing the High-Definition Settings
This subsection describes how to optimize standard and HD video settings and closed captioning
based on subscriber preferences.
Before you optimize the output settings:
Connect the DCT3412 to other home entertainment devices
Plug the DCT3412 into a power outlet
Perform the boot cycle
Initialize the DCT3412 and authorize services
Turn the TV on
For an HDMI connection, be sure the TV is on and connected to the HDMI connector before
adjusting the settings. Motorola recommends using HDMI cables less than 20 meters long.
DCT3412 Installation Manual
When Error Occurs
during attempted download
After cycling twice through the OOB
frequencies (LED then displays Eb 02,
indicating the software object download
was unsuccessful.)
After the LED displays dl, indicating failed
during attempted download
After the LED displays dl, indicating failed
during attempted download
After plugging the terminal into an electrical
outlet to begin the boot cycle
on the remote control to turn on the DCT3412.
POWER
+ or - on the remote control to increase the volume to its upper limit,
VOLUME
to turn the sound off. Press
MUTE
Action Required
operator
Contact headend
operator
Contact headend
operator
Contact headend
operator
None
+ or - keys.
CHANNEL
again to restore the sound.
MUTE
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