NEC Univerge SV8100 General Description Manual page 104

Issue 5.02
The IVR application uses prerecorded voice, optional text-to-speech, call flow logic,
access to relevant data, and records voice input for later handling. Using computer
telephony integration (CTI), the IVR can hand off a call to someone that can view data
related to the caller at a display.
The programmable IVR uses open database connectivity (ODBC) connection to
databases to allow complete customizing of call flows and information anytime. The
IVR can generate email messages and can be remotely monitored and configured
using a LAN or WAN in a totally secure environment.
Basically, the IVR receives a call, collects information, and forwards the call.
SMB8000 Multimedia Conference Bridge
Enhancements
This feature added with Version 1100 (Version 1.11) system software or higher.
The CD-PVAA is a Multimedia Conference Bridge that is used in the UNIVERGE
SV8100. This ETU can be licensed to support a 8-port or 16-port conference bridge.
The Multimedia Conference Bridge is configured using an Internet Browser. The
Login page allows user name and password access to the web browser. Conferences
can be setup to send Email notification to each participant.
The Multimedia Conference Bridge Application functionalities include:
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Preset Conference
Scheduled Conferences
Two Authentication Levels:
Admin Group
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User Group
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Phone XML Integration
Update Firmware via Web Interface
Export Conference Log Databases
Import and Export Data
Reports
XL Meeting Link
Telephone Dial Pad Help utilizing DTMF digits
UNIVERGE SV8100
Features