Table of Contents IP Phone Keys and Key Descriptions……………………………………………………………………………………………………………………………………………………………Page 3 Softkey Features………………………………………………………………………………………………………………………………………………………Page 5 Using the phone………………………………………………………………………………………………………………………………………………………Page 6 Making a Call…………………………………………………………………………………………………………………………………………………………..Page 6 Answering a Call………………………………………………………………………………………………………………………………………………………Page 6 Conference Call……………………………………………………………………………………………………………………………………………………….Page 6 Transfering a Call…………………………………………………………………………………………………………………………………………………….Page 6 Parking a Call…….…………………………………………………………………………………………………………………………………………………….Page 7 Voicemail ....…………………………………………………………………………………………………………………………………………………….Page 7 DND (Do Not Disturb)………………………………………………………………………………………………………………………………………………Page 8 Find Me (Find me follow me)…………………………………………………………………………………………………………………………………..Page 8 ACD (Automatic Call Distribution)………………………………………………………………………………………………………………………….Page 8 Speed Dial………………………………………………………………………………………………………………………………………………………………Page 8...
IP Phone Keys and Key Descriptions Key Descriptions P a g e...
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Special Note: Use hold to place calls on hold that you want to pick up only the phone that you are currently using. Otherwise use the Park feature. P a g e...
Softkey Features: Park 1 , Park 2, Park 3 - These buttons are used to pick up parked calls. Park – It will allow you to select and pick up a parked call as well. Night Mode – Is a manual transfer between day and night modes. See your system administrator for more information. DND - Is the Do not disturb button.
Using the phone Making a Call: Internal (Inter –office calling) 1. Pick up handset or press extension 2. Dial Extension number 3. Hang up handset when call is completed or press the speaker button. External Call 1. Pick up handset or press extension 2.
3. For a supervised transfer stay on the line, press the Xfer button then hang up 4. For a blind transfer press the Xfer button then hang up. 5. The caller will be sent . Call Parking To Park a caller 1.
2. Press 1111 (Default Password) 3. Press Submit softkey 4. Press 1 to play messages 5. Hang up or press the Speaker button when finished. Do Not Disturb Do Not Disturb or DND will send all calls directly to your personal voicemail. 1.