Voice Over; Using Voice Over; Setting Your Off-Hook Signaling Options - NEC DSX Feature Handbook

Features
186 | DSX |

Voice Over

Get through to a co-worker busy on a handset call — without interrupting their call.
Use Voice Over to get through to a co-worker busy on a handset call. With Voice Over, your co-worker hears an alert tone
followed by your voice. They can respond to you without being heard by their original caller, and can easily switch between
you and the other caller. You can't hear the original caller and they cannot in turn hear you.
Voice Over could help a lawyer, for example, waiting for an urgent call. While on a call with another client, the lawyer's
paralegal could announce the urgent call as soon as it comes in. The lawyer could then give the paralegal instructions on how
to handle the situation — all without the original client hearing the conversation.

Using Voice Over

• The ability to receive a Voice Over is set in your extension's Off-Hook Signaling options.
To initiate a Voice Over to a busy co-worker:
1. Listen for busy/ring tone.
a) If you don't hear busy ring, you cannot Voice Over.
2. Push
Voice Over
To respond to a Voice Over to your extension:
1. Listen for two beeps and your co-worker's voice.
2. Press and hold
3. Release
MUTE
a) You can repeat this procedure as long your co-worker that initiated the Voice Over doesn't hang up.

Setting Your Off-Hook Signaling Options

To set up the Off-Hook Signaling options at your keyset:
: Go to next selection.
Next
of current option.
+ Select the Off-Hook Signaling sub-menu
Menu
39
Prev
Next
XML to PDF by RenderX XEP XSL-FO Formatter, visit us at
( ) and then speak to your busy co-worker.
Vovr
to talk to your co-worker.
MUTE
to talk to your initial caller.
Setting Up Off-Hook Signaling (Keyset)
: Go to previous selection.
Prev
: Exit Menu setup.
Exit
Scroll backward through the call types:
CO Lines
Intercom
Hotline
Scroll forward through the call types:
CO Lines
: Select current Option.
Select
http://www.renderx.com/
: Back out
Back