Group Ring; Answering Ring Group Calls; Placing And Transferring Ring Group Calls - NEC DSX Feature Handbook

Features
102 | DSX |

Group Ring

Use Group Ring to call a group of co-worker's simultaneously.
You and your co-workers may be arranged into a Group Ring for answering calls. When a call comes into your group, all
extensions in the group ring simultaneously. Any user in the Ring Group can answer the call just by lifting the handset.

Answering Ring Group Calls

To answer a call ringing your Ring Group:
1. Do one of the following:
a) If the call doesn't appear on a line or loop key, lift handset.
b) If the call appears on a line or loop key, press the flashing line or loop key.
2. Speak with the caller.
To answer a call ringing another Ring Group (of which you are not a member):
1. Lift handset and press
2. Dial and the Ring Group number (e.g., 601).
**
3. Speak with the caller.
Placing and Transferring Ring Group
Calls
To make an Intercom call to a Ring Group:
1. Lift handset and press
2. Dial the Ring Group number (e.g., 601).
3. Wait for your co-worker to answer.
a) If all Ring Group members are busy, your call will continue to ring until a group member becomes free.
To Transfer your call to a Ring Group:
1. Press
INTERCOM
2. Dial the Ring Group number (e.g., 601).
3. Do one of the following:
a) To screen (announce) the Transfer:
Wait for a Ring Group member to answer then press
b) To have the call go through unscreened (unannounced):
Press
TRANSFER
c) To return to the call before a Ring Group member picks it up:
Press the flashing line key.
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.
INTERCOM
.
INTERCOM
.
. If your Transfer is unanswered, the call will return to you.
.
TRANSFER
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