Brother MFC-8220 Service Manual page 225

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I-19
Hollow print
User Check
(1) Check the paper used meets the recommended paper specifications.
(2) Select the 'Thick paper mode' in the printer driver, or use thinner paper than you
are currently using.
(3) Check the machine's environment, conditions such as high humidity may cause
this situation to occur.
Possible cause
Step
Paper
1
I-20
Downward fogging of solid black
Possible cause
Step
Toner cartridge
1
failure
High-voltage
2
power supply
PCB failure
Check
Is thick paper of more than 158
2
g/m
being used or extremely
rough surface paper?
Check
Is the problem solved after
replacing the toner cartridge?
Is the problem solved after
replacing the high-voltage
power supply PCB?
6-47
Result
Remedy
Yes
Recommend to use the
specified types of paper.
No
Refer and compare with I-15.
Result
Remedy
Yes
Replace the toner cartridge.
Yes
Replace the high-voltage power
supply PCB.
MFC-8220
SERVICE MANUAL

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