Brother MFC-8220 Service Manual page 197

This machine does not appear in Chooser with iMac and Power Macintosh G3
S-4
with USB.
User Check
(1) Check the machine is turned on.
(2) Check the USB interface cable is connected correctly.
(3) Check the printer driver is installed correctly.
Possible cause Step
Machine 1
connection
Driver 2
installation
This machine does not appear in Chooser with iMac and Power Macintosh
S-4
G3/G4 with USB.
User Check
(1) Check the machine is turned on.
(2) Check the USB interface cable is connected correctly.
(3) Check the printer driver is installed correctly.
Possible cause Step
Machine 1
connection
*NOTE:
The value or alphabet following 'BR' is a product ID.
Check
Select 'Apple System Profiler'
in Apple Menu. Are the
following items indicated in the
USB box of the Device and
Volumes tab?
• Product ID: 0x16
• Vender: Brother International
Corporation (or 0x4f9)
Are there the following files in
the Extensions Folder of
System Folder?
<For System 8.6 or higher>
• BR_PrintMoniter(USB)
• Brother Laser
Check
Select 'Apple System Profiler'
in Apple Menu. Are the
following items indicated in the
USB box of the Device and
Volumes tab?
• Product ID: 0x18
• Vender: Brother International
Corporation (or 0x4f9)
6-19
Result Remedy
No Check the machine is turned
on and the USB interface
cable is connected correctly.
Check that the USB cable
used is the shielded twisted
pair type and 5 m or less.
Try to connect the machine
and PC with the USB cable
directly.
No Try to re-install the printer
driver.
Yes Turn off the machine and PC
power switch, and check all
connections between them.
Then, turn them on again.
Result Remedy
No Check the machine is turned
on and the USB interface
cable is connected correctly.
Check that the USB cable
used is the shielded twisted
pair type and 5 m or less.
Try to connect the machine
and PC with the USB cable
directly.
MFC-8220
SERVICE MANUAL