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AG 5000
Troubleshooting
This chapter provides information to help you resolve common hardware and
software problems. It also contains a list of known error messages associated with the
Management Interface.
General Hints and Tips
The AG 5000 is both a hardware device and a powerful software utility. As a
hardware computing device, the AG 5000 requires careful handling. It should be
positioned in a dust-free and temperature-controlled environment. Never block the
unit's ventilation holes, and do not stack with other equipment (unless correctly
mounted in a rack). If you suspect the unit is overheating, check that the internal
cooling fan is operating correctly. The fan should run freely and silently at all times.
The power cord and the UTP patch cables must have an unrestricted path between the
unit and their destinations. Ensure that the RJ45 connectors are firmly located in their
receptacles. Applying these guidelines should ensure trouble-free operation.
Troubleshooting
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