Support Reports; Syslog - Tripp Lite B092-016 Owner's Manual

12.3 Support Reports

The Support Report provides useful status information that will assist the Tripp Lite technical support
team to resolve any issues you may experience with your Console Server.
If you do experience an issue and have to contact Support, ensure you include the Support Report with
your email support request. The Support Report should be generated when the issue is occurring, and
attached in plain text format.
 Select the Status: Support Report menu option and you will be presented with a snapshot of
your Console Server's status.
 Save the file as a text file and attach it to your support email.

12.4 Syslog

The Linux System Logger maintains a record of all system messages and errors:
 Select Status: Syslog.
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