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Chapter 15 Troubleshooting
15.3
Video/Audio
Condition
After startup, the screen
is black.
During a conference
over the Internet, the
video and audio quality
are poor.
The remote party cannot
hear you, but you can
hear them.
15.4
Software Upgrade
Condition
The "Upgrade cannot
start" message appears.
Following the upgrade, a
configuration dialog box
appears automatically.
150
1.
Verify that the TV monitor is on.
2.
Verify that at least one camera is connected
securely.
3.
Switch to another camera. On the remote
control, press <CAM> and then the arrow
buttons until a camera view is visible.
The Internet connection is either limited or
insufficient. Call at a lower bitrate.
1.
Verify that the microphones and TV monitors on
both the local and remote sides are connected
properly and securely.
2.
Press <Menu> and select Audio. Make sure that
the tabletop microphone is the selected audio
input.
Menu
Press <Menu> and access the Options>Security
dialog box. Select Enable Remote Upgrade.
Menu
If the upgrade is unsuccessful, the HD3000
enters Installer Mode. Verify that the displayed
LAN configuration is correct and run the
Upgrade program again.
Solution
Solution
Emblaze VCON HD3000 User's Guide
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