Cisco IP Phone Administration Manual page 180

Status Menu
Table 8-2 Status Messages on the Cisco Unified IP Phone (continued)
Message
Checksum Error
CTL and ITL installed
CTL installed
DHCP timeout
Dialplan Parsing Error
(SIP Phones only)
Disabled
DNS timeout
DNS unknown host
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
8-4
Chapter 8
Description
Downloaded software file is corrupted.
The CTL and ITL files are installed on
the phone.
The CTL file is installed in the phone.
DHCP server did not respond.
The phone could not properly parse the
dialplan XML file.
802.1X Authentication is disabled on the
phone.
DNS server did not respond.
DNS could not resolve the name of the
TFTP server or Cisco Unified
Communications Manager.
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phones
Possible Explanation and Action
Obtain a new copy of the phone firmware and place it
in the TFTPPath directory. You should only copy
files into this directory when the TFTP server
software is shut down, otherwise the files may be
corrupted.
None. This message is informational only. Neither
the CTL file nor the ITL file was installed previously.
For more information about the CTL file, see Cisco
Unified Communications Manager Security Guide.
None. This message is informational only. The CTL
file was not installed previously.
For more information about the CTL file, see Cisco
Unified Communications Manager Security Guide.
Network is busy—The errors should resolve
•
themselves when the network load reduces.
No network connectivity between the DHCP
•
server and the phone—Verify the network
connections.
DHCP server is down—Check configuration of
•
DHCP server.
• Errors persist—Consider assigning a static IP
address. See
page 4-5 for details on assigning a static IP
address.
Problem with the TFTP downloaded dialplan XML
file.
You can enable 802.1X using the Settings > Security
Configuration > 802.1X Authentication option on
the phone. For more information, see
Authentication and Status, page 4-44.
Network is busy—The errors should resolve
•
themselves when the network load reduces.
• No network connectivity between the DNS server
and the phone—Verify the network connections.
DNS server is down—Check configuration of
•
DNS server.
Verify that the host names of the TFTP server or
•
Cisco Unified Communications Manager are
configured properly in DNS.
Consider using IP addresses rather than host
•
names.
Network Configuration Menu,
802.1X
OL-23091-01