Chapter 5: Troubleshooting - Hughes HN9000 User Manual

Chapter
5
Troubleshooting
Topics:
Cannot Access the System
Control Center
Testing connectivity to the
satellite
Hot cable connector
Checking for viruses and firewall
issues
If you encounter a problem with the satellite modem, refer to the relevant
troubleshooting procedure or procedures in the sections that follow. If you cannot
correct the problem, contact Hughes Customer Care.
For support options and contact information, see Contact Information on page
xiii.
Improper settings on the computer connected to the satellite modem can cause
problems. For instructions on configuring a computer to work properly with the
modem see Computer settings on page 37.
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