Interpreting System Led Status; Quantum Scalar 50 User's Guide - Quantum Scalar 50 User Manual

Interpreting System LED Status

Quantum Scalar 50 User's Guide

Problem
Cleaning cartridge
marked as
unrecognized
media
The remote
management pages
report the
following event:
surrogate drive
logged out
The remote
management pages
report the
following event:
surrogate drive
communication lost
The remote
management pages
report the
following event:
surrogate drive
unavailable - power
lost or canister
removed
The following system LED status indicators are available on the Scalar 50
libraries:
• Operator Control Panel (OCP) LED Status
• System Controller Board (SCB) LED Status
Interpreting System LED Status
Corrective Action
Ensure that the cleaning cartridge has the
correct barcode label. You must use the correct
label for the cartridge type.
From the OCP, power the tape drive off and
then back on.
If the drive is still logged out, contact Quantum
Technical Support "Contacts"
From the OCP, power the tape drive off and
then back on.
If drive communication is still lost, contact
Quantum Technical Support
page xx.
Check to see if the tape drive is installed.
If the drive is installed, reseat the tape drive by
removing and reinstalling the drive.
If the library still indicates that the power is lost
or canister removed, contact Quantum
Technical Support "Contacts"
Chapter 5 Troubleshooting
on page xx.
"Contacts" on
on page xx.
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