Downloading A Support File; Installing Product Feature Enablement (Pfe) Keys - HP AA-RW20A-TE User Manual

Hewlett-packard 4-gb san switch user guide
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Table 17
Factory default configuration settings (continued)
Setting
NTP Server IP Address
Contact
Location
Trap Enabled
Trap Port
Trap Address
Trap Community
Read Community
Write Community
Port State
Port Speed
Port Type

Downloading a support file

The Download Support File option assembles all log files and switch memory data into a core dump file
(dump_support.tgz). This file can be sent to technical support personnel for troubleshooting switch
problems. The menu option is not accessible (displayed) for switches that don't support the download
support file function.
To create a support file, perform the following procedure:
1.
Open the faceplate display.
2.
Select Switch > Download Support File.
3.
Click Browse to define a location for the support file or enter the path in the text field in the Download
Support File dialog.
4.
Click Start to begin the process of creating and downloading the support file to your workstation.
Observe the status in the Status area.
5.
Click Close to close the Download Support File dialog after the support file is saved to your
workstation.

Installing Product Feature Enablement (PFE) keys

A Product Feature Enablement (PFE) key is a password that you can purchase from your switch distributor
or authorized reseller to enable particular features in your switch. The SANtegrity Enhanced PFE key
enables device security on the switch.
NOTE:
To obtain the McDATA 4Gb SAN Switch serial number and Product Feature Enablement key,
follow the step-by-step instructions on the "firmware feature entitlement request certificate" for the PFE key.
One of the license key retrieval options is via the web: www.webkey.external.hp.com.
To install a PFE key, perform the following procedure:
1.
Add a fabric with the IP address of the switch on which you want to install the PFE key.
2.
Open the faceplate display of the switch on which you want to install the PFE key.
88
Managing switches
Value
10.0.0.254
Undefined
Undefined
False
162
Trap 1: 10.0.0.254; Traps 2-5: 0.0.0.0
Public
Public
Private
Online
Auto for external ports (0, 9)
2-Gbps for internal ports (1–8)
External ports are GL_Ports
Internal ports are FL_Ports

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