Linux Operating Systems - HP BladeSystem c-Class Troubleshooting Manual

Event logs
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Dr. Watson log (drwtsn32.log) if a user mode application, such as the Insight Agents, is having a
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problem
IRQ and I/O address information in text format
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•
An updated Emergency Repair Diskette
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If HP drivers are installed:
Version of the PSP used
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List of drivers from the PSP
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The drive subsystem and file system information:
Number and size of partitions and logical drives
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File system on each logical drive
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Current level of Microsoft® Windows® Service Packs and Hotfixes installed
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A list of each third-party hardware component installed, with the firmware revision
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A list of each third-party software component installed, with the version
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A detailed description of the problem and any associated error messages
Some of the previously listed logs might be available in the HPSreports
(http://update.external.hp.com/HPS/HPSreports) that HP supports used to collect Windows® operating
system logs.

Linux operating systems

Collect the following information:
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Operating system distribution and version
Look for a file named /etc/distribution-release (for example, /etc/redhat-release)
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Kernel version in use
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Output from the following commands (performed by root):
lspci -v
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uname -a
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cat /proc/meminfo
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cat /proc/cpuinfo
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rpm -ga
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dmesg
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lsmod
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ps -ef
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ifconfig -a
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chkconfig -list
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mount
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Contents of the following files:
/var/log/messages
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Contacting HP 99