HP BladeSystem c-Class Troubleshooting Manual page 4

Midplane assembly .................................................................................................................................... 67
Procedures: Midplane assembly replacement ................................................................................................ 70
Component identification ............................................................................................................. 73
HP BladeSystem c7000 Enclosure components .............................................................................................. 73
Enclosure front components ............................................................................................................... 73
Enclosure rear components ................................................................................................................ 78
HP BladeSystem c3000 Enclosure components .............................................................................................. 82
Enclosure front components ............................................................................................................... 82
Enclosure rear components ................................................................................................................ 86
Software tools and solutions ......................................................................................................... 90
Server blade diagnostic tools....................................................................................................................... 90
HP Insight Diagnostics ...................................................................................................................... 90
HP Insight Diagnostics survey functionality .......................................................................................... 90
Integrated Management Log .............................................................................................................. 90
Array Diagnostic Utility ..................................................................................................................... 91
HP Insight Remote Support software ................................................................................................... 91
Management tools...................................................................................................................................... 92
HP Systems Insight Manager ............................................................................................................. 92
System Management homepage ........................................................................................................ 92
Firmware maintenance ............................................................................................................................... 92
HP BladeSystem compatibility matrices ............................................................................................... 92
Firmware updates overview ............................................................................................................... 92
Verifying firmware versions ............................................................................................................... 93
System maintenance tools ........................................................................................................................... 94
Drivers ............................................................................................................................................ 94
ProLiant Support Packs ...................................................................................................................... 94
Version control ................................................................................................................................. 94
Operating system version support ...................................................................................................... 95
HP Smart Update Manager ............................................................................................................... 95
System Online ROM flash component utility ........................................................................................ 95
ROMPaq utility diskette or USB drive key ............................................................................................ 95
ROM Update Utility .......................................................................................................................... 96
Subscriber's choice .......................................................................................................................... 96
Care Pack ....................................................................................................................................... 96
Contacting HP ............................................................................................................................ 97
Contacting HP technical support or an authorized reseller .............................................................................. 97
Customer self repair ................................................................................................................................... 97
Server information you need ........................................................................................................................ 97
Operating system information you need ....................................................................................................... 98
Microsoft® operating systems ............................................................................................................ 98
Linux operating systems .................................................................................................................... 99
Novell NetWare operating systems .................................................................................................. 100
Sun Solaris operating systems .......................................................................................................... 101
Acronyms and abbreviations ...................................................................................................... 102
Index ....................................................................................................................................... 105
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