Linux Operating Systems - HP BL260c - ProLiant - G5 Troubleshooting Manual

Bladesystem c-class enclosure
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Event logs
o
Dr. Watson log (drwtsn32.log) if a user mode application, such as the Insight Agents, is having
o
a problem
IRQ and I/O address information in text format
o
An updated Emergency Repair Diskette
If HP drivers are installed:
Version of the PSP used
o
List of drivers from the PSP
o
The drive subsystem and file system information:
Number and size of partitions and logical drives
o
File system on each logical drive
o
Current level of Microsoft® Windows® Service Packs and Hotfixes installed
A list of each third-party hardware component installed, with the firmware revision
A list of each third-party software component installed, with the version
A detailed description of the problem and any associated error messages

Linux operating systems

Collect the following information:
Operating system distribution and version
Look for a file named /etc/distribution-release (for example, /etc/redhat-release)
Kernel version in use
Output from the following commands (performed by root):
lspci -v
o
uname -a
o
cat /proc/meminfo
o
cat /proc/cpuinfo
o
rpm -ga
o
dmesg
o
lsmod
o
ps -ef
o
ifconfig -a
o
chkconfig -list
o
mount
o
Contents of the following files:
/var/log/messages
o
/etc/modules.conf or etc/conf.modules
o
/etc/lilo.conf or /etc/grub.conf
o
/etc/fstab
o
Contacting HP 98

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