HP BladeSystem c-Class Troubleshooting Manual page 50

Procedures: Enclosure DVD-ROM troubleshooting
CAUTION:
avoid possible data loss, always secure permission before powering down an enclosure.
CAUTION:
Display shows a firmware update in progress. During this activity, the Insight Display displays the
Firmware Update screen with the Lock icon and the firmware update progress bar.
Step
Step 1
Step 2
Step 3
Step 4
Step 5
Some troubleshooting procedures require powering down an entire enclosure. To
To avoid data loss, do not remove an Onboard Administrator when the Insight
Enclosure DVD-ROM troubleshooting action and verification
Action
Check the DVD-ROM status on the Insight Display Health Summary screen.
Verification
If the Health Summary DVD-ROM status is black, then continue to step 2.
If the DVD-ROM status is gray, then the DVD-ROM drive is empty. Insert a DVD-ROM or
CD-ROM into the drive, and then repeat step 1.
If the DVD-ROM status is bright green or dark green, then the DVD-ROM drive and
DVD-ROM are present. Continue to step 3.
Action
Identify the enclosure being used.
Verification
If the enclosure is an HP BladeSystem c3000 Enclosure, then continue to step 2 of
"Procedures: DVD-ROM drive troubleshooting (on page 51)."
If the enclosure is an HP BladeSystem c7000 Enclosure, then continue to step 1of
"Procedures: External DVD-ROM troubleshooting (on page 54)."
Action
1 Use the Insight Display to navigate to the Enclosure Settings screen.
2 Select DVD Drive 'Connect...'.
3 Press the OK button.
Verification
If Insight Display reports "DVD Connect Status," then continue to step 4.
If the Insight Display does not report "DVD Connect Status", then proceed to step 3 of
"Procedures: HP BladeSystem c3000 Enclosure DVD-ROM troubleshooting (on page 52)."
Action
1 Use the Insight Display to select Connect a server.
2 Press the OK button.
Verification
If the Insight Display reports "No Support," then the server blade does not support
Enclosure DVD.
If any of the buttons indicate an iLO firmware upgrade is needed, then upgrade the iLO
firmware and repeat step 4.
If the Insight Display screen changes to "Connect: Enclosure DVD," then continue to step 5.
Action
1 Use the Insight Display up or down keys to highlight either Connect or Connect&Reboot.
Select Connect&Reboot to reboot the server blade with the DVD-ROM connected.
2 Press the OK button twice to start the connect command.
Enclosure troubleshooting 50