Table Of Contents - HP BladeSystem c-Class Troubleshooting Manual

Hide thumbs Also See for BladeSystem c-Class:

Site planning manual (73 pages)

Quickspecs (26 pages)

Technical documentation (5 pages)

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Table of Contents

Contents

Getting started .............................................................................................................................. 5

How to use this guide ................................................................................................................................... 5

Troubleshooting overview .............................................................................................................................. 6

Diagnosing the enclosure .............................................................................................................................. 6

Diagnosing the overall system health .................................................................................................... 7

Diagnosing the component health ........................................................................................................ 7

Navigating the Insight Display ....................................................................................................................... 7

Health Summary screen ................................................................................................................................ 8

Important safety information ........................................................................................................................ 10

Symbols on equipment ...................................................................................................................... 10

Warnings and cautions..................................................................................................................... 11

Electrostatic discharge ...................................................................................................................... 12

Common problem resolution ........................................................................................................ 14

Troubleshooting with the HP BladeSystem Insight Display ............................................................................... 14

Loose connections ...................................................................................................................................... 14

Service notifications .................................................................................................................................... 15

Firmware updates ...................................................................................................................................... 15

HP BladeSystem Insight Display troubleshooting ............................................................................. 16

Insight Display overview ............................................................................................................................. 16

Troubleshooting the Insight Display .............................................................................................................. 16

Symptoms: HP BladeSystem c3000 Enclosure Insight Display................................................................ 17

Procedures: HP BladeSystem c3000 Enclosure Insight Display .............................................................. 17

Symptoms: HP BladeSystem c7000 Enclosure Insight Display................................................................ 19

Procedures: HP BladeSystem c7000 Enclosure Insight Display .............................................................. 19

Enclosure troubleshooting ............................................................................................................ 24

Troubleshooting guidelines .......................................................................................................................... 24

Insight Display error notification ................................................................................................................... 24

Location errors ........................................................................................................................................... 24

Configuration errors ................................................................................................................................... 24

Power errors .............................................................................................................................................. 25

Cooling errors ........................................................................................................................................... 25

Device errors ............................................................................................................................................. 25

Fan troubleshooting .......................................................................................................................... 26

Power supply troubleshooting ............................................................................................................ 30

Server blade troubleshooting ............................................................................................................. 34

Partner blade troubleshooting ............................................................................................................ 41

Onboard Administrator troubleshooting .............................................................................................. 43

Interconnect module troubleshooting ................................................................................................... 47

DVD-ROM troubleshooting ................................................................................................................ 49

KVM troubleshooting ........................................................................................................................ 56

Insight Display blue device errors ....................................................................................................... 61

Remote troubleshooting ............................................................................................................................... 64

Midplane assembly replacement .................................................................................................. 66

Midplane assembly troubleshooting ............................................................................................................. 66

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