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Using Basic Phone Functions
Picking Up a Call from Another Extension
Picking Up a Call from Another Extension
Placing a Three-Way Conference Call
STEP 1
STEP 2
STEP 3
Cisco Small Business SPA50X and SPA51X Series SPCP IP Phone User Guide
You can pick up a call that is ringing at another extension. Depending on the way
your phone network is configured by your system administrator, you can pick up a
call in the following ways:
•
To pick up a call that is ringing at an extension in your group, use the
softkey
(except on the Cisco SPA501G)
by your system administrator, call control is transferred to your phone. If the
ringing phone and your phone are in different pickup groups, dial the pickup
group number where the phone is ringing to transfer call control to your
phone.
•
To pick up a call that is ringing at specific extension, press the Pickup
softkey
(except on the Cisco SPA501G).
•
To pick up a call ringing at an extension that is configured on one of the line
buttons on your phone, press the flashing line button. (This functionality
requires configuration by your phone administrator.)
•
To specify the extension from where the call is to be picked up, press the
PickUp softkey and enter the extension number of the phone from which
you are picking up the call.
During an active call, you can add another caller to the conversation.
Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G,
Cisco SPA514G:
To initiate a conference call:
During an active call, press more and then press Confrn. The first call is placed on
hold, a second line is opened, and you hear a dial tone.
Dial the second telephone number.
When the second person answers, press the Confrn softkey again. All three
parties are connected in the conference call.
When you hang up, the other two parties are disconnected.
. If only one pickup group is configured
3
GPickUp
31
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